Hotel Panorama & Spa

Property class: 4

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Photo gallery for Hotel Panorama & Spa

A covered outdoor seating area with wicker furniture and a view of a mountainous town.
A modern hotel with a swimming pool, a glass facade, and a mountain backdrop.
A snow-covered village with traditional buildings, a church, and mountains in the background.
A breakfast setting with croissants, a donut, a glass of orange juice, a plate of sliced apples, a cup, and a plate with tomato slices.
A modern hotel lobby with a reception desk, seating area, and a large screen displaying a scenic view.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
$55 nightly
The current price is $62 total
Total with taxes and fees
Nov 8 - Nov 9

Explore the area

View in a map
Carretera de l'Obac, 64, Escaldes-Engordany, AD700
  • Place, Caldea Spa
    ‪8 min walk‬
  • Place, Fountain Circuit 1 Trail
    ‪8 min walk‬
  • Place, Pyrenees Andorra Shopping Centre
    ‪18 min walk‬
  • Airport, La Seu d'Urgell (LEU)
    ‪51 min drive‬

Room options

Standard Room, 1 Double or 2 Twin Beds

8.0 out of 10
Very good
(32 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Superior Room, City View (Spa access)

8.4 out of 10
Very good
(15 reviews)
  • City view
  • 376 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Family Room

8.0 out of 10
Very good
(2 reviews)
  • 388 sq ft
  • 1 bedroom
  • Sleeps 5
  • 5 Twin Beds

Junior Suite

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 592 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Triple Room

  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

Superior Triple Room

  • City view
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

Superior Quadruple Room

  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds

Superior Triple Room (2+1)

  • City view
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

Triple Room (2+1)

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

Quadruple Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds

Superior Quadruple Room (2+2)

  • City view
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds

Quadruple Room (2+2)

  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds

Similar properties

About the neighborhood

Escaldes-Engordany

A stay at Hotel Panorama & Spa places you in the heart of Escaldes-Engordany, within a 5-minute drive of Caldea Spa and Madriu-Perafita-Claror Valley. .This family-friendly hotel is 2.9 mi (4.6 km) from Sant Miquel d'Engolasters and 6.7 mi (10.8 km) from Valles del Comapedrosa Nature Park.

What's nearby

  • Caldea Spa - 8 min walk - 0.4 miles
  • Illa Carlemany Shopping Center - 8 min walk - 0.4 miles
  • Fountain Circuit 1 Trail - 8 min walk - 0.4 miles
  • Pyrenees Andorra Shopping Centre - 18 min walk - 1.0 mile
  • Casa de la Vall - 3 min drive - 1.3 miles

Getting around

  • L'Hospitalet-pres-l'Andorre Station - 36 min drive
  • Barcelona El Prat Airport (BCN) - 166 min drive

Restaurants

  • ‪Hotel Tudel - ‬5 min walk
  • ‪La Tagliatella - ‬7 min walk
  • ‪L'informal - ‬8 min walk
  • ‪Two Shots - ‬4 min walk
  • ‪Alt Benestar Cafè - ‬7 min walk

About this property

Hotel Panorama & Spa

Hotel Panorama & Spa offers 177 air-conditioned accommodations with minibars and safes. A pillow menu is available. Flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages and Swedish massages. The spa is equipped with a sauna and a hot tub. The spa is open daily.
Make yourself at home in one of the 177 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages. If you're looking for recreational opportunities, you'll find a health club, an indoor pool, and a hot tub. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Enjoy international cuisine at Restaurant Panoramic, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Planning an event in Escaldes-Engordany? This hotel has 3444 square feet (320 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
Restaurant Panoramic - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Snack-Bar - This bar serves breakfast, lunch, and dinner. Open select days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Area shuttle (surcharge)
  • Ski shuttle nearby
  • Covered self parking on site (EUR 17 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 10 for adults and EUR 5 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Restaurant Panoramic
  • Snack-Bar

Things to do

  • Arcade/game room
  • Bicycle cleaning area
  • Bicycle storage
  • Bicycle tours
  • Billiards/pool table
  • Children's pool
  • Foosball table
  • Full-service spa
  • Games
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Ski passes
  • Ski storage
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's games
  • Children's pool
  • In-room babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3,444 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • In a national park
  • In the mountains
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Deep-tissue massages
  • Hot tub
  • Sauna
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 12 floors
  • Ballroom
  • Banquet hall
  • Communal living room
  • Electric bike charging
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite premium channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 16 and up, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 16 and up; guests must have received complete vaccination at least 14 days prior to check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from November 16 2026 to November 22 2026 (completion date subject to change). The following areas are affected:
  • Hot tub
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are available for EUR 3.0 per day

Property payment types

  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.09 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 10 for adults and EUR 5 for children
  • Covered self parking fee: EUR 17 per day
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 3.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system

We should mention

Pool access available from 9:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Hotel Panorama Escaldes-Engordany
Panorama Escaldes-Engordany
Hotel Panorama & Spa Hotel
Hotel Panorama & Spa Escaldes-Engordany
Hotel Panorama & Spa Hotel Escaldes-Engordany

Hotel Panorama & Spa Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 183 out of 586 reviews
Rating 8 - Good. 236 out of 586 reviews
Rating 6 - Okay. 110 out of 586 reviews
Rating 4 - Poor. 39 out of 586 reviews
Rating 2 - Terrible. 18 out of 586 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Standard hotel - make sure you request a double room if required as twin seems to be the default
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Liked: Staff & service, amenities, property conditions & facilities
The hotel areas are clean and modern. Our room was very run down, almost stuck in the 90s era with the decor. I try to pull out my charger from the socket and the whole socket came out the wall. Breakfast was lovely, staff really helpful. Great location I would just recommend updating the rooms.
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, amenities
Perfect location. However, parking is not enough for number of rooms and regretfully, rooms looks old and they don't even have something as basic as a coffee brewer.
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is good. Pool was okay. Great views from rooms and rooftop. Some areas a little dated. Dinner was quite nice.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great
Stayed 2 nights in Nov 2025
Verified review

4/10 Poor

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
We got one of the rooms on the lower floor and it was obviously poorer quality than the photos above. The room was a smokers-beige and looked like it hadn’t been updated since the 80s. When we walked into the bathroom, there was long hairs on the floor (we both have short hair) and the blanket they gave us was literally just a sheet. Warning: the car park is very very tiny and scraping your car is likely. The staff is nice and the pool and gym was fantastic
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night stop-over!

Would return as all aspects of cleanliness were adhered to! Had half board which was really good value and good service! Great views over the city from restaurant!
Stayed 1 night in Aug 2022
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Bit old, but cleanness and nice staff. Bf was not included was very good though, Parking and taxes were not included either. Fare price for good location. Hot tub is small. Avg 8 out 10. :)
Stayed 1 night in Nov 2025
Verified review

6/10 Okay

Liked: Cleanliness, amenities
The rooms were clean and the staff on reception were friendly and attentive. The bar staff were rude and demanding and the food in the restaurant was poor. It is buffet style and I'm sure it would be nice if it were warm, but a lot of it was cold from being out too long without proper heat.
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic location and service

We were greeted with big smiles, and super fast professional service. We asked, and got lots of good advice. Breakfast , very good choices ; wished for maybe turkey sausage ( many pork varieties)
Stayed 1 night in Sep 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was wonderful, clean and the staff was very helpful. I travel with my dad in a wheel chair and although I tried to get a room with accessibility and Expedia did not help me, the staff of the hotel was able to help me with a room with our needs. It was great.
Stayed 2 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended

Lovely hotel with a great city view. Easy access to the center of town. Parking basement was challenging due to tight spaces. Breakfast lacked cereal options and cold milk, but all the meat, vegetables and eggs were delicious!
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Value money
Stayed 2 nights in Aug 2023
Verified review

8/10 Good

Liked: Staff & service, room comfort

Amazing Views and Amenities

Amazing views!! Lovely rooftop terrace with amazing views, lounge chairs, and a pool, hot tub, sauna, and workout area! Nice big breakfast! Only thing that could be better is the cleaning of the room (The bathroom wasn’t cleaned very well when I arrived), and some of the furniture could be updated. Other than that, it was wonderful!!!
Stayed 2 nights in Sep 2022
Verified review

8/10 Good

Liked: Staff & service
This is not a 4* hotel, rooms are very old (like the 80’s). If you want to stay close to city center is a good option considering the location, but if you want to stay close to the sky resorts this is not the best option (you will have to drive 10-15’ to get there).
Verified review

6/10 Okay

Liked: Cleanliness
The parking area cost 16€ extra. The sauna is noisy, because of the gym, which is the next room.
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
I did not like that except the front desk, the restaurant staff did not speak any English. Everything else was great!
Stayed 1 night in Aug 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was easy to find, being right on the main road through Andorra La Vella. The only problem we had was with the parking. There is a small parking area by the front door (only realistically approached coming downhill) for brief use while checking in. Unfortunately someone decided to spend 20 mins in reception causing a backlog onto the main road for several cars. The parking costs €17 per night, which is ok given that parking is at a premium. Once you enter the underground car park things get a bit testing. It was obviously created when cars were much smaller and there is very little room for manoeuvre in what feels like a cave. The room was spacious & clean, perfectly adequate for our one night stay. The hotel clearly caters for many coach parties. The dinner & breakfast are buffet style and a queue forms quickly at ‘opening time’. There is a bit of a scrum for seats & food so it may be best to be first in line or go half an hour later! Overall, the hotel was good but our stay was rather spoiled by anxiety about the parking as we saw a few fresh dents on other cars. On reflection, we would have preferred another hotel further up the hill in another village, with less traffic & open parking.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking in the garage can be a challenge due to very varying sizes of the parking lots - it's quite narrow manuevering as well. Nice staff. Somewhat hard to get a good overview of the breakfast - there are many different serving stations. When making the reservation at Hotels.com we thought we were staying in a completely different hotel as the booking site showed pictures from another hotel in Andorra...
Stayed 1 night in Jul 2024
Verified review

6/10 Okay

Disliked: Cleanliness, amenities, property conditions & facilities
The room was in pretty bad shape (peeling floors, old peeling bath tub). It obviously hadn’t been renovated in a long while. Under the bed was full of dust bunnies
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Filthy and dodgy hotel. Don't be fooled by photos and reception area. Rooms are very dirty and old. FAMILY & COUPLE don't book this, we booked double bed and got 2 single bed. Receptionist and manager too rude when we ask for change. Once you paid your money gone, they never gonna help. This is not 4 STAR hotel, just fooling people with photos. Highly recommend stay safe elsewhere than wasting your money here.
Stayed 1 night in Sep 2023
Verified review

6/10 Okay

Liked: Cleanliness
The hotel has a great location, just a 1 minute walk from the town center and main street and offers a very pleasant view. The leisure area also does its job. However, for a 4 star hotel, there are several points that need attention: The room feels a bit outdated and could use a renovation. In the bathroom, we noticed the absence of shampoo and conditioner, which are basic amenities expected at this category. The parking is paid, but highly disappointing. The spaces are extremely tight, with just a few centimeters of clearance from the pillars. The access ramp is spiral shaped, leaving drivers completely blind to oncoming vehicles. There is no staff coordinating the flow of cars in and out, and no signage indicating whether a car is coming down the ramp. On top of that, the parking organization is poor: small cars were occupying large spaces, while the smaller spots sat empty because larger cars couldn't fit. Another disappointing point: there are no bathrobes in the rooms. When heading to the rooftop pool, we were surprised to be charged $5 for a bathrobe, something completely unacceptable at a 4 star hotel. Bottom line: the location and the view save the experience, but the facilities and services need to improve to match the advertised category.
Stayed 3 nights in May 2026
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Les chambres sont vielles, l acces aux equipements difficilles (ex : salle de sport - horaire restreint car acces a des externes en priorite), piscine trompeuse (attention aux photos de l annonce qui sont trompeuses en montrant le centre balneo de caldea et faisant croire que c est a l hotel). Le petit dej est pas mal. Le personnel de l hotel est peu serviable. Erreur sur le calcul des taxes de sejour...bref experience tres moyennne et pas du tout a la hauteur d un 4*.
Stayed 5 nights in Aug 2026
Verified review

6/10 Okay

Liked: Staff & service, amenities
Hôtel 4 étoiles vieillissant. Chambre avec son âge : le tissu des sommiers est décousu et pends. Le ménage est correct mais le nombre de serviettes est aléatoire : 1 jour 5 complet, et puis 4 le lendemain… petit déjeuner buffet plutôt bien achalandé, sauf quand les touristes d’un bus débarquent en même temps et là c’est la guerre ! Le parking est très compliqué et cher 17€ par jour. Mieux vaut avoir une petite voiture mais pas un transit custom !
Stayed 4 nights in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness
Hotel dividido en dos, por un lado, accedes a recepción desde una carretera con mucho tráfico y poco espacio de maniobra. De ahí por un ascensor vas de la planta -3 a la recepción y de la 6 a la 10 y por otro ascensor de recepción bajas a la 5-4-3-2-1 y cero, salida a otra calle, centro de ciudad. Todo esto "muy bien explicado" por el pesonal de recepción, sin comentarios, todos los días te encontrabas a algún cliente perdido en los ascensores. Un lío. Y el parking merece capítulo aparte. Una ratonera en la que entrar y salir es una odisea, y ya no digamos aparcar, un terix. Si tienes el cuñado chapista, te aplaude con las orejas. Decisión personal, y ya había abonado los 4 dias de parking, fue al día siguiente reservar uno a doscientos metros, a pie de calle, cubierto, con buenos accesos y plazas razonables. Si no, me jugaba un golpe o roce cada vez que cogía el coche, y lo movía todos los días.. Eso no se puede vender como párking, no hay espacio ni rampa en condiciones para un coche "normal", como mucho para los más pequeños del mercado. El personal de comedor y limpieza muy agradables y atentos. Las habitaciones amplias.
Stayed 4 nights in Jul 2026