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Balsoy Mountain

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Couples treatment rooms
Restaurant
Reception
Restaurant
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Bar
  • Laundry
$72
$64 nightly
$72 total
Total with taxes and fees
Apr 29 - Apr 30

Explore the area

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Palandöken, Erzurum, Erzurum, 25080
  • Place, Palandöken Mountain
    ‪2 min walk‬
  • Place, Ataturk University
    ‪6 min drive‬
  • Place, Abdurrahman Gazi Tomb
    ‪14 min drive‬
  • Airport, Erzurum (ERZ)
    ‪21 min drive‬

Room options

View all photos for Standard Room

Standard Room | Minibar, in-room safe, desk, blackout drapes

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room | Minibar, in-room safe, desk, blackout drapes

Family Room

  • Mountain view
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Large Twin Beds

Similar properties

Exterior
The Erzurum Hotel
Palandöken
  • Parking included
  • Free WiFi
  • Restaurant
  • Business services
4.6 out of 5, Wonderful, 195 reviews
$82 nightly
The price is $92
Apr 29 - Apr 30
Total with taxes and fees
The Erzurum Hotel

About the neighborhood

Erzurum

With a stay at Balsoy Mountain in Erzurum (Palandöken), you'll be steps from Palandöken Mountain and a 4-minute drive from Forum Erzurum. .This ski hotel is 3.2 mi (5.2 km) from Erzurum Museum and 3.2 mi (5.2 km) from Ataturk House Museum.

What's nearby

  • Palandöken Mountain - 2 min walk - 0.1 miles
  • Ataturk University - 6 min drive - 3.4 miles
  • Çifte Minareli Medrese - 7 min drive - 4.0 miles
  • Kale - 7 min drive - 4.2 miles
  • Abdurrahman Gazi Tomb - 14 min drive - 5.7 miles

Getting around

  • Palandoken Station - 22 min drive
  • Erzurum (ERZ) - 25 min drive

Restaurants

  • ‪Palandöken Jandarma Sosyal Tesisleri - ‬5 min walk
  • ‪Palandöken Cafe 25 - ‬11 min walk
  • ‪Polat Erzurum Resort Hotel Mola Cafe - ‬8 min walk
  • ‪Fanus Cafe Erzurum - ‬1 min walk
  • ‪Momo Apres-ski - ‬8 min walk

About this property

Balsoy Mountain

Balsoy Mountain offers 44 accommodations with minibars and safes. 37-inch flat-screen televisions come with premium satellite channels. Bathrooms include showers, bathrobes, slippers, and bidets.

This Erzurum hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include ski-in/ski-out access and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms and couples treatment room(s).
Make yourself at home in one of the 44 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers, bidets, and hair dryers. Conveniences include phones, as well as safes and desks.
Enjoy the convenience of ski-in/ski-out access at this hotel, which also features a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and ski storage. The complimentary ski shuttle makes getting to the slopes a breeze.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge.
Featured amenities include a 24-hour front desk, laundry facilities, and a safe deposit box at the front desk. A roundtrip airport shuttle is provided for a surcharge during limited hours, and free self parking is available onsite.
A complimentary manager's reception is offered each day. A hosted evening meal is available for a surcharge daily (reservations required).
Balsoy Mountain has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 2:30 AM
  • Free ski shuttle
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee of TRY 1,000; reservation required

Things to do

  • Playground
  • Sauna
  • Ski equipment rentals
  • Ski lessons
  • Ski lift privileges
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Snow sports gear

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Outdoors

  • In a national park
  • In the mountains

Spa

  • Couples treatment rooms
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • New Year's Day (January 1) Gala Dinner per adult: TRY 1000.00
  • New Year's Day (January 1) Gala Dinner per child: TRY 1000.00 (from 2 to 12 years old)
  • Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: TRY 400 per room (one-way)
  • Airport shuttle fee per child: TRY 100 (one-way), (from 1 to 12 years old)
  • Late check-out is available for a fee (subject to availability)
  • Hosted evening meal: TRY 1000

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Property Registration Number 20360

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Balsoy Mountain Hotel
Balsoy Mountain Erzurum
Balsoy Mountain Hotel Erzurum

Balsoy Mountain Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 12 out of 16 reviews
Rating 8 - Good. 3 out of 16 reviews
Rating 6 - Okay. 0 out of 16 reviews
Rating 4 - Poor. 1 out of 16 reviews
Rating 2 - Terrible. 0 out of 16 reviews

8.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

aysun

Stayed 4 nights in Jan 2026

8/10 Good

Emre

Traveled with family
Liked: Cleanliness, staff & service, amenities
Odalar temiz personel nazikti. Kahvaltı gayet yeterli ve iyiydi. Olumsuz olarak duvarların ses geçirgenliği düşüktü ve odalar fazla sıcaktı.
Stayed 2 nights in Jan 2026

10/10 Excellent

Nazlican

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tavsiye ederim
Stayed 3 nights in Dec 2025

10/10 Excellent

Asli

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Her şey mükemmeldi
Stayed 2 nights in Dec 2025

10/10 Excellent

Tolga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Yusuf

Stayed 3 nights in Nov 2024

10/10 Excellent

Muhammed furkan

Stayed 1 night in Oct 2024

10/10 Excellent

Furkan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sakın, güzel temiz

Oteli Karadeniz ve Doğu anadolu turumuzun Erzurum ayağında bir gece kalmak için konakladık. İmkanlar güzel odalar rahat. Kahvaltısı zengin. Normalde kış oteli olmasından dolayı yazın sakin kafa dinlemelik
Stayed 1 night in Aug 2024

8/10 Good

Emirhan

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Bilge Eylem

Stayed 2 nights in Feb 2024

4/10 Poor

bo

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Hakan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tavsiye ediyorum.

2200 m yükseklikte, Palandöken kayak tesisinin yanıbaşında , güleryüzlü yardımsever çözüm odaklı personeli ile geniş, temiz, konforlu bir otel. Kahvaltısı yeterli, fiyat performans harika.
Stayed 1 night in Nov 2022