Verified review
2/10 Terrible
Benjamin M.
Mar 24, 2026
Disliked: Cleanliness, check-in, communication, location, listing accuracy
This was the worst Vrbo experience I’ve ever had, and that’s putting it mildly.We stayed at “One Four Our Three” from March 18–21, 2026, and what should have been a relaxing getaway turned into a disgusting, stressful mess from start to finish.The kitchen had a full-blown ant infestation. Not a few ants - an invasion. They were crawling all over the counters, getting into food, and making the space completely unusable. It was revolting. The conditions were so bad they made both my daughter constantly nauseous. This is not just poor upkeep; it’s outright unsanitary and unacceptable for any rental, let alone one that claims professional management.The shower drain was clogged, so every shower meant standing in a pool of dirty water. Clearly, basic maintenance is being ignored.To make matters worse, the living room TV didn’t work for two of the three nights. At that point, it just felt like nothing in this property had been checked or cared for.The most infuriating part? Management’s complete silence. I requested a full refund on March 21 and haven't received a response. No apology, no acknowledgment—nothing.This stay clearly violates the VrboCare Guarantee. We paid for a clean, functional property, but we received the opposite.Avoid this property unless you’re okay with filth, neglect, and being ignored.
Benjamin M.
Stayed 3 nights in Mar 2026