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Shutters Hotel

3.5 star property

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Photo gallery for Shutters Hotel

Exterior
Fireplace
Lobby
Lobby sitting area
Indoor pool, open 7:00 AM to 10:00 PM, sun loungers

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free airport shuttle
  • Free WiFi
$133
$116 nightly
$133 total
Total with taxes and fees
Mar 1 - Mar 2

Explore the area

View in a map
3650 Idaho St, Elko, NV, 89801
  • Place, Maverick Casino
    ‪15 min walk‬
  • Place, Gold Country Casino
    ‪16 min walk‬
  • Place, Elko Convention Center
    ‪2 min drive‬
  • Airport, Elko, NV (EKO-Elko Regional)
    ‪5 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(128 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Beds, Non Smoking

Standard Room, 2 Beds, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Beds, Non Smoking

9.2 out of 10
Wonderful
(102 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Parlor King Room, Non Smoking

Parlor King Room, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Parlor King Room, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Parlor Two Double Beds, Non Smoking

Parlor Two Double Beds, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Parlor Two Double Beds, Non Smoking

9.8 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Suite, Non Smoking

King Suite, Non Smoking | Living area | 42-inch flat-screen TV with satellite channels, TV, iPod dock

King Suite, Non Smoking

9.6 out of 10
Exceptional
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Standard, Two Double Beds, Accessible, Non Smoking

Standard, Two Double Beds, Accessible, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Standard, Two Double Beds, Accessible, Non Smoking

9.4 out of 10
Exceptional
(25 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard, King Bed, Accessible, Tub, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Standard, King Bed, Accessible, Tub, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Elko

A stay at Shutters Hotel places you in the heart of Elko, within a 5-minute drive of Maverick Casino and Gold Country Casino. .This hotel is 1.4 mi (2.2 km) from Northeastern Nevada Museum and 1.4 mi (2.3 km) from Elko Convention Center.

What's nearby

  • Roadhouse Casino - 13 min walk - 0.7 miles
  • Maverick Casino - 15 min walk - 0.8 miles
  • Gold Country Casino - 16 min walk - 0.9 miles
  • Elko Convention Center - 2 min drive - 1.4 miles
  • Elko Area Chamber of Commerce Visitor Center - 3 min drive - 1.8 miles

Getting around

  • Elko Station - 6 min drive
  • Elko, NV (EKO-Elko Regional) - 7 min drive

Restaurants

  • ‪Good Time Charlee's - ‬6 min drive
  • ‪Maverik - ‬4 min drive
  • ‪McDonald's - ‬19 min walk
  • ‪Winger's Roadhouse Grill - ‬18 min walk
  • ‪Odeh's Mediterranean Restaurant - ‬4 min drive

About this property

Shutters Hotel

Shutters Hotel offers 84 accommodations with coffee/tea makers and hair dryers. 42-inch flat-screen televisions come with satellite channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Children under 14 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 84 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include desks and microwaves, as well as phones with free local calls.
Be sure to enjoy recreational amenities, including an indoor pool, a hot tub, and a fitness center. This hotel also features complimentary wireless internet access, gift shops/newsstands, and a fireplace in the lobby.
You can enjoy a meal at The Burger House serving the guests of Shutters Hotel, or stop in at the grocery/convenience store. Quench your thirst with your favorite drink at the bar/lounge. A complimentary full breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 3 meeting rooms available for events. A roundtrip airport shuttle is complimentary (available on request).
A complimentary full breakfast is served each morning between 6:00 AM and 10:00 AM.
The Burger House - Onsite restaurant. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 8:00 AM to 9:00 PM on request
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Burger House

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 3 meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Banquet hall
  • Built in 2000
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable/satellite channels
  • iPod dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 25.00
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.95 per stay

Property payment types

Important information

Optional extras

  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.95 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Pool access available from 7:00 AM to 10:00 PM
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transportation to and from this property
Children under 14 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Elko Hilton Garden Inn
Hilton Garden Inn Elko
Hilton Garden Inn Hotel Elko
Hilton Elko
Hilton Garden Inn Elko Hotel Elko
Hilton Garden Inn Elko Hotel
Shutters Hotel Elko
Shutters Hotel Hotel
Hilton Garden Inn Elko
Shutters Hotel Hotel Elko

Shutters Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 898 out of 1335 reviews
Rating 8 - Good. 292 out of 1335 reviews
Rating 6 - Okay. 91 out of 1335 reviews
Rating 4 - Poor. 34 out of 1335 reviews
Rating 2 - Terrible. 20 out of 1335 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Cody

Disliked: Staff & service, amenities
From the moment I walked in, you could tell that the front desk lady either had a stick up her ass hated her job and/or both she said the bar in the Energy for the entire day, which was horrible. I’d rather spend time in a prison sale than one more night there.
Stayed 1 night in Oct 2025

8/10 Good

Christopher

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Breakfast was what youd expect for continental breakfast. We were given food vouchers for breakfast but no one was there to take them. They had a cook serving rawlike bacon and eggs. Just kinda pointless in my opinion. Our room was great until we opend the nightstand drawer and found someone's half eaten sandwich in it. The pool was good, no towels in the pool area. Overall it was just meh. We may stay again just because the price was right for 2 rooms.
Stayed 1 night in Nov 2025

10/10 Excellent

Austin

Stayed 1 night in Oct 2025

10/10 Excellent

Jennifer

Stayed 1 night in Nov 2025

6/10 Okay

Feather

Stayed 1 night in Nov 2025

8/10 Good

Sina

Stayed 2 nights in Oct 2025

6/10 Okay

Lisa

Stayed 2 nights in Nov 2025

8/10 Good

June

Business traveler
Liked: Staff & service, amenities
Great warm inviting lobby. Nice staff Beds comfy with good pillows !! Bathrooms a bit dated and needs some work on cleanliness . Bathrooms need a good scrub down and plates in the breakfast area were dirty But would still stay there again!
Stayed 1 night in Nov 2025

10/10 Excellent

Darrell

Liked: Cleanliness, staff & service, amenities
Very clean hotel with great service and real cooked breakfast
Stayed 1 night in Nov 2025

10/10 Excellent

ALEXANDRA

Stayed 1 night in Oct 2025

10/10 Excellent

Charlyce

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Much improved from a stay here 10 years ago. New owners/management have made extensive improvements. Not a 5-star hotel, but certainly pleasant, quiet and clean. Only suggestions would be to update the exterior. Breakfast was great. Staff friendly and helpful. Glad we gave this location another try.
Stayed 1 night in Nov 2025

8/10 Good

judith A

Stayed 1 night in Nov 2025

10/10 Excellent

Shemayne

Stayed 1 night in Oct 2025

8/10 Good

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Staff was super friendly, room was quiet and clean. Area felt secure.
Stayed 1 night in Nov 2025

8/10 Good

Shannon

Stayed 1 night in Nov 2025

10/10 Excellent

Rachel

Stayed 1 night in Nov 2025

8/10 Good

Ethan

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and comfortable. Breakfast was minimal but was ok. My only complaint was that the guy that was working the breakfast counter was pretty pushy and was watching really loud reels on his phone the whole time. Just kind of unprofessional. Front desk staff was great though.
Stayed 1 night in Oct 2025

8/10 Good

Robert

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
No fresh towels Ran out of toiĺet paper, chair in room very uncomfortable. Staff very friendly & breakfast good sxcept there was no fresh bread the 2nd morning
Stayed 2 nights in Nov 2025

10/10 Excellent

Vincent

Liked: Cleanliness, amenities, property conditions & facilities
Great place
Stayed 3 nights in Sep 2025

6/10 Okay

Randy

Stayed 1 night in Nov 2025

10/10 Excellent

Amit

Stayed 1 night in Nov 2025

4/10 Poor

David

The chairs in the room were extremely uncomfortable and should be replaced
Stayed 1 night in Nov 2025

6/10 Okay

Joann

Traveled with family and small children, Business traveler
The shower hadn't been cleaned and didn't work well. Otherwise, it was a lovely stay, and my son had a great time playing in the pool.
Stayed 2 nights in Nov 2025

4/10 Poor

Roman

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
The staff was great. The room on the other hand was a joke. Mattress was lumpy shower didn’t work and room wasn’t clean as it should be.
Stayed 2 nights in Nov 2025

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got a call from Michelle and she was very friendly. They offered us a free upgrade to a grand suite, which was very nice. The Burger House onsite had very good food. The breakfast was also very good. Hotel and rooms were very clean with a good exercise room also. This is the second time we have stayed here overnight. We were also able to check in a little early which we really appreciated.
Stayed 1 night in Nov 2025