Good and prompt communication with the owner, and we were allowed to check in earlier, which we greatly appreciated.
What disappointed us somewhat was the overall cleanliness of the property. The kitchen floor and cupboards were sticky. At first glance, the bathroom appeared clean, but the extractor fan was covered in dust and there were mould spots on the ceiling.
A basic kitchen starter kit, including items such as a dishcloth, would also be appreciated. This basic provision was missing during our stay.
In addition, it would be helpful to have an information folder with instructions for the appliances in the property and practical information, such as the quickest public transport connections. This helps guests feel more welcome and settled more quickly.
With more attention to cleanliness and these practical details, the stay would have been much more enjoyable.
On a positive note, the communication with the owner was friendly, efficient, and responsive throughout.