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Mercure Edinburgh Haymarket

Property class: 4

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Photo gallery for Mercure Edinburgh Haymarket

Daily full breakfast (GBP 21.00 per person)
Property entrance
Exterior
Comfort Room, 1 Double Bed | In-room safe, desk, soundproofing, iron/ironing board
Bar (on property)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Business services
  • Bar
$171
$142 nightly
$171 total
Total with taxes and fees
Apr 19 - Apr 20

Explore the area

View in a map
38 Gardner's Crescent, Edinburgh, Scotland, EH3 8DQ
  • Place, Edinburgh International Conference Centre
    ‪4 min walk‬
  • Place, Princes Street
    ‪9 min walk‬
  • Place, Edinburgh Castle
    ‪10 min walk‬
  • Airport, Edinburgh (EDI)
    ‪22 min drive‬

Room options

View all photos for Privilege, Superior Room, 1 Double Bed

Privilege, Superior Room, 1 Double Bed | In-room safe, desk, soundproofing, iron/ironing board

Privilege, Superior Room, 1 Double Bed

9.0 out of 10
Wonderful
(12 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room, 1 Double Bed

Comfort Room, 1 Double Bed | In-room safe, desk, soundproofing, iron/ironing board

Comfort Room, 1 Double Bed

8.4 out of 10
Very good
(66 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Twin Room, 2 Twin Beds

Comfort Twin Room, 2 Twin Beds | In-room safe, desk, soundproofing, iron/ironing board

Comfort Twin Room, 2 Twin Beds

8.8 out of 10
Excellent
(33 reviews)
  • 161 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Room, 1 Double Bed with Sofa bed

Comfort Room, 1 Double Bed with Sofa bed | In-room safe, desk, soundproofing, iron/ironing board

Comfort Room, 1 Double Bed with Sofa bed

7.2 out of 10
Good
(9 reviews)
  • 161 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Similar properties

Reception
Point A Edinburgh Haymarket
West End
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Bar
4.4 out of 5, Excellent, 1,664 reviews
$91 nightly
The price is $109
Apr 19 - Apr 20
Total with taxes and fees
Point A Edinburgh Haymarket

About the neighborhood

Edinburgh

A stay at Mercure Edinburgh Haymarket places you in the heart of Edinburgh, within a 15-minute walk of Grassmarket and Princes Street. .This hotel is 0.8 mi (1.2 km) from George Street and 1.5 mi (2.4 km) from Edinburgh Castle.

What's nearby

  • Edinburgh International Conference Centre - 4 min walk - 0.3 miles
  • Usher Hall - 6 min walk - 0.3 miles
  • Princes Street - 9 min walk - 0.5 miles
  • Edinburgh Castle - 10 min walk - 0.6 miles
  • Grassmarket - 10 min walk - 0.6 miles

Getting around

  • Edinburgh Haymarket Station - 9 min walk
  • Haymarket Tram Station - 10 min walk
  • Edinburgh Airport (EDI) - 22 min drive

Restaurants

  • ‪The Hanging Bat - ‬6 min walk
  • ‪Loudons Fountainbridge - ‬1 min walk
  • ‪The Raging Bull - ‬5 min walk
  • ‪The Coffee Cave - ‬3 min walk
  • ‪Maki & Ramen - ‬3 min walk

About this property

Mercure Edinburgh Haymarket

Mercure Edinburgh Haymarket offers 110 air-conditioned accommodations with laptop-compatible safes and hair dryers. Televisions come with satellite channels and pay movies. Bathrooms include showers.

This Edinburgh hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 110 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services.
Take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (GBP 10 per night); discounts available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:30 AM for a fee: GBP 21 per person
  • A bar/lounge

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 8 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Pay movies
  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 20

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 21.00 per person
  • Nearby parking fee: GBP 10 per night(1640 ft away; open 24 hours)
  • Late check-out fee: GBP 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Mercure Edinburgh Quay Hotel
Mercure Quay Hotel
Mercure Edinburgh Quay
Mercure Quay
Mercure Edinburgh Quay Scotland
Mercure Edinburgh Haymarket Hotel
Mercure Edinburgh Haymarket Hotel
Mercure Edinburgh Haymarket Edinburgh
Mercure Edinburgh Haymarket Hotel Edinburgh

Mercure Edinburgh Haymarket Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 477 out of 1015 reviews
Rating 8 - Good. 304 out of 1015 reviews
Rating 6 - Okay. 118 out of 1015 reviews
Rating 4 - Poor. 69 out of 1015 reviews
Rating 2 - Terrible. 47 out of 1015 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room
Stayed 1 night in Jan 2026

4/10 Poor

Stuart

Disliked: Amenities
The staff were nice, but struggling a little to understand us. The room looked nice, but the heating didnt work. We were given a small portable heater and left to our cold room.
Stayed 1 night in Jan 2026

6/10 Okay

Kris

Liked: Cleanliness, staff & service, amenities
There was an issue with the heating in one of our rooms. A fire escape corridor was blocked with large plastic containers
Stayed 1 night in Dec 2025

8/10 Good

Millie

Liked: Cleanliness, staff & service, amenities
Overall, the stay was nice and the hotel is in a good location, around a 15-minute walk to the town centre. However, we were misinformed about the room we had booked. We were told it was a Privilege Room, but on arrival we were given a disabled-access room with a very different layout to what was shown in the pictures, which was disappointing. We raised this during our stay, but unfortunately nothing was done to resolve it. Aside from this issue, the stay itself was pleasant.
Stayed 2 nights in Dec 2025

8/10 Good

Molly

Stayed 1 night in Dec 2025

8/10 Good

laura

Stayed 2 nights in Dec 2025

8/10 Good

Julia

Stayed 2 nights in Dec 2025

8/10 Good

Annette

Traveled with partner
Liked: Cleanliness, amenities
We were put into a room with disabled facilities which was not what we booked and told we could move to a room in the basement but that was smelly so kept disabled room. After first night we woke up to our bedroom carpet being wet. They said we had done it from our showers but said it wasn’t so had to move rooms again.
Stayed 2 nights in Dec 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities
Our stay at this hotel was very nice an had a lot of good accommodations. It was also in a nice location that was easy walking distance to all the attractions. We were a little surprised to have a room in the very lower level, below ground level, but it was quite and comfortable. The shower was always warm and room was clean. The room cleaning services were also very great and they cleaned our room well everyday. There were just little things that could have been updated or maybe a little outdated, which is why we didn’t rate ir 5 stars, but overall is was a comfortable and nice place to stay and we would stay again, however next time booking an above ground room.
Stayed 4 nights in Dec 2025

8/10 Good

Jacqui

Stayed 1 night in Jan 2026

8/10 Good

Vanessa

Stayed 1 night in Jan 2026

10/10 Excellent

Michael

Stayed 1 night in Dec 2025

2/10 Terrible

Jade

Disliked: Cleanliness, staff & service, amenities
The heating didn’t work and wasn’t rectified. Following this, the next day the room was not turned over by house keeping. Service and response from the reception team was rude and we ended up checking out a day earlier than planned.
Stayed 2 nights in Dec 2025

10/10 Excellent

Jason Moses

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were super friendly and very helpful. Breakfast was great. Location was easily accessible to the city center.
Stayed 7 nights in Dec 2025

8/10 Good

Darsh

Stayed 1 night in Oct 2025

6/10 Okay

junaid

Stayed 2 nights in Dec 2025

8/10 Good

Abeer

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect..
Stayed 6 nights in Dec 2025

6/10 Okay

Paul

Stayed 1 night in Dec 2025

8/10 Good

Regan

Stayed 1 night in Dec 2025

6/10 Okay

shaun

Stayed 2 nights in Nov 2025

6/10 Okay

Michele

Liked: Staff & service, room comfort
Good hotel, bathroom was not great and a little far to walk to main area. But overall service very good.
Stayed 2 nights in Dec 2025

2/10 Terrible

Georgina

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
So I didn’t want to write this but it’s been 3 weeks and no one from the hotel has reached out and I really hope this doesn’t happen to anyone else. A staff member let a random male guest into my room on the first night, without knocking or announcing themselves. ( I had the do not disturb and deadlock on). Lucky the man(guest) said oh sorry and left . When I asked reception why and how he was let in they said “ I used my staff key as the guest told me 207 was his room number and his key wasn’t working” I stated we have all forgotten room numbers, you should always double check. And it wasn’t working because it wasn’t his room it was mine. He did a little laugh.. maybe he thought I was kidding? I asked to move rooms as I was pretty upset at this point but was met with confusion and was asked “ so what’s the reason?” which was really frustrating, I felt bad thinking that I was overreacting but I just didn’t feel safe in that room or comfortable leaving my stuff in there when I was out. Which I said. I had prepaid so if I left I wouldn’t get a refund. I was there for 3 days no one contacted me. I followed up multiple times asking to talk to a manger to make sure it doesn’t happen to someone else. I gave my mobile & email. Nothing. Location it’s abit far away from the centre. Edinburgh is a gorgeous city but this experience was in the back of my mind. No one acknowledged a mistake or apologised which made me feel stupid. Saddly I wouldn’t ever stay again.
Stayed 3 nights in Dec 2025

6/10 Okay

Andrea

Stayed 2 nights in Dec 2025

10/10 Excellent

Joanne

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, very cold though, told reception and they put a heater in our room on the 2nd day
Stayed 2 nights in Dec 2025

10/10 Excellent

Rebecca

Stayed 3 nights in Nov 2025