With a stay at Citrus Hotel Eastbourne by Compass Hospitality, you'll be centrally located in Eastbourne, steps from Congress Theatre and Eastbourne Heritage Centre. .This beach hotel is 0.1 mi (0.2 km) from Towner Art Gallery and 0.2 mi (0.3 km) from Devonshire Park Theatre.
What's nearby
Eastbourne Beach - 3 min walk - 0.2 miles
Devonshire Park Theatre - 3 min walk - 0.2 miles
Congress Theatre - 3 min walk - 0.2 miles
Devonshire Park Lawn Tennis Club - 8 min walk - 0.4 miles
Eastbourne Pier - 12 min walk - 0.7 miles
Getting around
Eastbourne Station - 13 min walk
Gatwick Airport (LGW) - 78 min drive
Restaurants
To the Rise Bakery - 10 min walk
Cornfield Garage - 9 min walk
Pomodoro e Mozzarella - 7 min walk
Deliciously Gorgeous - 10 min walk
Dew Drop Inn - 9 min walk
About this property
Citrus Hotel Eastbourne by Compass Hospitality
Citrus Hotel Eastbourne by Compass Hospitality offers 50 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions are featured in guestrooms.
Bathrooms include bathtubs or showers, complimentary toiletries, and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.
Stay in one of 50 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Make use of convenient amenities such as complimentary wireless internet access, tour/ticket assistance, and a banquet hall.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service. Continental breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Citrus Hotel Eastbourne by Compass Hospitality has a restaurant on site.
Room service is available.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi and wired internet
Parking and transportation
Offsite parking available (GBP 2 per day)
Street parking available
Self parking on site (GBP 2 per day)
Food and drink
Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: GBP 9 for adults and GBP 5 for children
A coffee shop/cafe
A restaurant
Family friendly
In-room crib
Laundry facilities
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Vending machine
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Business services
Business center
Meeting rooms
Outdoors
On the beach
On the waterfront
Accessibility
Elevator
More
1 building
5 floors
Banquet hall
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Free crib
Bathroom
Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Toothbrush and toothpaste
Towels provided
Entertainment
1-inch flat-screen TV
Food and drink
Coffee/tea maker
Electric kettle
Room service
More
Desk
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 10
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: GBP 10
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of GBP 10 per pet, per stay, plus a deposit of GBP 50 per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property
Property payment types
Important information
Optional extras
Fee for continental breakfast: approximately GBP 9 for adults and GBP 5 for children
Self parking fee: GBP 2 per day
Nearby parking fee: GBP 2 per day (328 ft away)
Pet deposit: GBP 50 per stay
Pet fee: GBP 10 per pet, per stay
Service animals are exempt from fees
Early check-in fee: GBP 10 (subject to availability)
Late check-out fee: GBP 10 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
Property is also known as
Big Sleep Eastbourne
Big Sleep Hotel Eastbourne
Eastbourne Big Sleep
Hotel Big Sleep Eastbourne
Big Sleep Hotel Eastbourne Compass Hospitality
Big Sleep Eastbourne Compass Hospitality
Citrus Hotel Eastbourne by Compass Hospitality
Citrus Hotel Eastbourne by Compass Hospitality Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Good location, rooms are tired but clean. Cannot complain for that price
Tracy
Stayed 1 night in Dec 2025
10/10 Excellent
Diane
Dec 15, 2025
Liked: Cleanliness, amenities
Clean room easy accessibility
Diane
Stayed 1 night in Dec 2025
4/10 Poor
Rebecca
Dec 14, 2025
Disliked: Cleanliness
The lady on the front desk was kind and helpful.
The room was not clean - mud over the floor, hair in the bathroom. Didn’t feel like a particularly pleasant stay and won’t do so again.
We had a huge sea view room But the whole hotel needs to be brought up to date The lift has no buttons you have to stick your fingers in the hole of the floor you need It’s such a shame because it’s an ideal location for The Congress theatre don’t expect a lavish breakfast as its cereal ,toast and get there early as there was nothing left at 8.30/9 not a croissant left No hot food and no member of Staff to ask to refill cold meats or pastries I’m glad we had only booked one night would go back if it was modernised
Mr S
Stayed 1 night in Nov 2025
8/10 Good
James
Nov 29, 2025
Liked: Cleanliness, staff & service, amenities
Greeted at a staffed Reception
James
Stayed 2 nights in Nov 2025
6/10 Okay
Wendy
Traveled with partner
Nov 23, 2025
Room ok
Needs a lot of attention as beds and pillows had no mattress or pillow protectors on them
The room dusty
.
No cleaning was done with tissue under bed with nail clippings .noise like a drill in the bathroom. Was sorted but came back in morning
Lift outdated and needs attention
Would not recommend this hotel to friends. Worse hotel I’ve stayed at in Eastbourne
Wendy
Stayed 1 night in Nov 2025
8/10 Good
Cheryl
Nov 17, 2025
Cheryl
Stayed 2 nights in Oct 2025
6/10 Okay
G M
Traveled with family
Nov 16, 2025
Disliked: Cleanliness
Fine, staff nice enough, wasn't particularly clean (rubbish down the back of the bunk bed). Good location.
G M
Stayed 2 nights in Nov 2025
8/10 Good
Mary
Nov 15, 2025
Good breakfast
Mary
Stayed 1 night in Nov 2025
10/10 Excellent
robert
Traveled with group
Nov 11, 2025
Liked: Cleanliness, staff & service, amenities
Helpful staff
robert
Stayed 1 night in Nov 2025
8/10 Good
charley
Traveled with family and small children, Traveled with partner, Traveled with family
Was nice and cosy. Very spacious room we where upgraded to the family suite.
charley
Stayed 1 night in Nov 2025
2/10 Terrible
Alison
Nov 9, 2025
Disliked: Cleanliness, amenities
The lifts were broken rokms dirty and smelt baf, broken tap with screw to turn, broken wardrobe offered another room that had leak and v wet carpet. Staff were friendly and helpful. Was refused a refund to go somewhere else. Sticky dirty carpet in room. Missing buttons in lifts meaning you had to put your finger in a hole with electrics. If you were on level 2 none of the buttons worked so the only way to use was call reception for them to press the button on ground level to send lift up or down. Absolute joke
Alison
Stayed 2 nights in Nov 2025
10/10 Excellent
Firmin
Traveled with group
Nov 6, 2025
Liked: Cleanliness, staff & service, amenities
Reception staff were on point and the room was mostly clean and spacious. Thebroom wasn't what I chose in my booking but it was spacious and well situated to afford some peace and quiet.
Some attention is needed to clean the shower from mould is recommended but didn't affect us
Room was suitable for one, but should have been much cleaner. Curtains not washed in ages, bathroom window sill very dirty and extractor area in bathroom ceiling needed cleaning.
We were welcomed warmly to the hotel.Our room was huge and looked directly onto the beach. There was a choice of bath and shower or level access shower. All the staff we met were friendly and the reception area has been refurbished since our last stay with a new breakfast room and bar. The room was clean with good heavy curtains.
Great Sleep!
Hotel parking easy, right in front of the hotel, you can purchase a parking permit from the hotel or pay via your phone. 5-minute walk to loads of fantastic restaurants. 10-minute walk to the pier along the beach front. Hotel room was large and spacious, and the bed was comfortable, TV had a great selection of channels to watch from, had a great sleep! Staff were friendly and welcoming. Great value for money!
No sink plug. Toilet did not flush properly for 3 days, had to use waste bin to pour water down the toilet. Room not cleaned. No proper cooked breakfast.Hotel looking very 'tacky'