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Felbridge Gatwick Hotel & Spa

4.0 star property

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Photo gallery for Felbridge Gatwick Hotel & Spa

Indoor pool, open 8:00 AM to 9:00 PM, sun loungers
Exterior
BBQ/picnic area
Executive Twin Room | In-room safe, desk, laptop workspace, blackout drapes
Bar (on property)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
$93
$78 nightly
$93 total
Total with taxes and fees
Apr 19 - Apr 20

Explore the area

View in a map
London Road, Felbridge, East Grinstead, England, RH19 2BH
  • Place, Worth Way Country Park
    ‪17 min walk‬
  • Place, Bluebell Railway - East Grinstead Station
    ‪3 min drive‬
  • Place, Queen Victoria Hospital
    ‪5 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪67 min drive‬

Room options

View all photos for Double Room, 1 Double Bed

In-room safe, desk, laptop workspace, blackout drapes

Double Room, 1 Double Bed

9.2 out of 10
Wonderful
(32 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

In-room safe, desk, laptop workspace, blackout drapes

Standard Double Room

9.6 out of 10
Exceptional
(18 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Double Room, 1 Queen Bed

Executive Double Room, 1 Queen Bed | In-room safe, desk, laptop workspace, blackout drapes

Executive Double Room, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Twin Room

Executive Twin Room | In-room safe, desk, laptop workspace, blackout drapes

Executive Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room

Family Room | In-room safe, desk, laptop workspace, blackout drapes

Family Room

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Executive Room, 1 Queen Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout drapes

Executive Room, 1 Queen Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Cosy Double Room

In-room safe, desk, laptop workspace, blackout drapes

Cosy Double Room

  • Sleeps 2

View all photos for Standard Double Room

In-room safe, desk, laptop workspace, blackout drapes

Standard Double Room

  • Sleeps 2

View all photos for Executive Double Room

In-room safe, desk, laptop workspace, blackout drapes

Executive Double Room

  • Sleeps 2

View all photos for Executive Twin Room

In-room safe, desk, laptop workspace, blackout drapes

Executive Twin Room

  • Sleeps 2

View all photos for Family Room Sleeps 3 (Double Bed & Sofa Bed)

In-room safe, desk, laptop workspace, blackout drapes

Family Room Sleeps 3 (Double Bed & Sofa Bed)

  • Sleeps 2

View all photos for Exective Family Room Sleeps 3 (Double Bed & Sofa Bed)

In-room safe, desk, laptop workspace, blackout drapes

Exective Family Room Sleeps 3 (Double Bed & Sofa Bed)

  • Sleeps 2

Family Superior

  • Sleeps 2

Superior Room With Double Bed

  • Sleeps 2

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Total with taxes and fees
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About the neighborhood

East Grinstead

Located in East Grinstead, Felbridge Gatwick Hotel & Spa is in the suburbs, within a 10-minute drive of Tulley's Farm and Wakehurst Place. .This spa hotel is 6.8 mi (10.9 km) from Manor Royal Business Park and 8 mi (12.8 km) from Ashdown Forest.

What's nearby

  • Worth Way Country Park - 17 min walk - 0.9 miles
  • Bluebell Railway - East Grinstead Station - 3 min drive - 1.3 miles
  • Queen Victoria Hospital - 5 min drive - 1.9 miles
  • Surrey Hills - 16 min drive - 10.2 miles
  • Hever Castle and Gardens - 25 min drive - 12.3 miles

Getting around

  • East Grinstead Station - 4 min drive
  • Gatwick Airport (LGW) - 17 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Costa Express - ‬4 min drive
  • ‪The Star - ‬4 min walk
  • ‪La Farola - ‬3 min drive
  • ‪Starbucks - ‬4 min drive

About this property

Felbridge Gatwick Hotel & Spa

Felbridge Gatwick Hotel & Spa offers 116 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. 50-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided once per stay.

Recreational amenities at the hotel include an indoor pool, a steam room, and a fitness center.
Chakra Spa has 5 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy.

The spa is open select days. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 17 years old are not allowed in the spa.

Make yourself at home in one of the 116 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers body treatments and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a steam room, and a fitness center. This hotel also features complimentary wireless internet access, wedding services, and a television in a common area.
At Felbridge Gatwick Hotel & Spa, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10 AM and on weekends from 7 AM to 10:30 AM for a fee.
Featured amenities include a business center, a 24-hour front desk, and luggage storage. Planning an event in East Grinstead? This hotel has 100 square feet (9 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10 AM and on weekends between 7 AM and 10:30 AM.
Felbridge Gatwick Hotel & Spa has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 16.95 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Golf
  • Gym
  • Indoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Housekeeping (once per stay)
  • Proposal/romance packages
  • Wedding services

Business services

  • 100 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No elevator
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • Ballroom
  • Banquet hall
  • Double-glazed windows
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable/satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 20
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 10

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 24 to December 26:
  • Swimming pool
The following facilities are closed on New Year's Eve and New Year's Day:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10.00 per pet, per day (maximum GBP 25.00 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 16.95 per person
  • Pet fee: GBP 10.00 per pet, per day (maximum GBP 25.00 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: GBP 20 (subject to availability)
  • Late check-out fee: GBP 10 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses wind and solar energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 9:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 17 years old are not allowed in the spa, and guests under 17 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Crowne Plaza Felbridge Gatwick Hotel East Grinstead
Crowne Plaza Felbridge Gatwick Hotel
Crowne Plaza Felbridge Gatwick East Grinstead
Crowne Plaza Felbridge Gatwick
Felbridge East Grinstead
Crowne Plaza Felbridge - Gatwick East Grinstead
Felbridge Hotel East Grinstead
Crowne Plaza Felbridge Gatwick
Crowne Plaza Felbridge Gatwick an IHG Hotel
Elite Venue Selection Felbridge - Gatwick Hotel
Elite Venue Selection Felbridge - Gatwick East Grinstead
Elite Venue Selection Felbridge - Gatwick Hotel East Grinstead

Felbridge Gatwick Hotel & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 585 out of 1005 reviews
Rating 8 - Good. 244 out of 1005 reviews
Rating 6 - Okay. 94 out of 1005 reviews
Rating 4 - Poor. 48 out of 1005 reviews
Rating 2 - Terrible. 34 out of 1005 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Jennifer

Stayed 5 nights in Jan 2026

10/10 Excellent

Andrew

Stayed 1 night in Jan 2026

10/10 Excellent

Joanne

Traveled with partner
Staff absolutely amazing!
Stayed 2 nights in Jan 2026

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities, room comfort
Didn’t have breakfast but I really enjoyed staying there. The staff were excellent and it felt a cosy homely feel with friendly staff. Hope to have the opportunity of staying there again soon.
One of the nicest hotels I have stayed in. Really enjoyed my stay. Very reasonably priced, even the price if a pint in the nice bar was less than I expected.
Stayed 2 nights in Jan 2026

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities
Staff cant help you enough , food is amazing and rooms are very comfortable
Stayed 4 nights in Jan 2026

10/10 Excellent

Nicola

Stayed 1 night in Jan 2026

10/10 Excellent

Clare

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, warm and quiet. Excellent service and good value
Stayed 1 night in Jan 2026

10/10 Excellent

Jon

Stayed 2 nights in Jan 2026

10/10 Excellent

Rhys

Stayed 1 night in Jan 2026

10/10 Excellent

Marco

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First of all there was a problem with the room the first night as it was too cold and we got a heater to warm it up. This obviously wasn't ideal but we very much appreciated that we got our room upgraded to a double executive by the Reception in order to make sure that we had a great stay. The room was great and we also got 2 extra free access to the spa and pool! The personnel of the hotel was very professional and careful to our requests. Overall a great experience. Thank you!
Stayed 3 nights in Dec 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities
The staff, now clean the room is ,amenities are great too
Stayed 2 nights in Jan 2026

10/10 Excellent

Gina

Stayed 1 night in Jan 2026

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, amenities
Fantastic place. Wonderful staff
Stayed 2 nights in Jan 2026

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities
Staff always lovely. Room very clean and comfortable.
Stayed 1 night in Jan 2026

10/10 Excellent

Sammy

Liked: Cleanliness, staff & service, amenities
We had such an amazing stay at the Felbridge. It’s one of our favourite hotels yo stay in. The restaurant manager Mark is a gem. He always goes above and beyond for his customers.
Stayed 1 night in Jan 2026

10/10 Excellent

Tony

Traveled with family
Liked: Cleanliness, staff & service, amenities
What a great place to stay. We stayed for two nights as my son had eye surgery at a local hospital. The family room was perfect and had everything we needed. The staff went above and beyond especially when we brought my son back after surgery. They brought extra pillows and blankets for him and let us bring breakfast up to our room in the morning as any sort of daylight was extremely painful for my son’s eyes. The breakfast was delicious and catered for all needs. Thank you so much for making our stay run smoothly during what was a stressful time for us and our son.
Stayed 2 nights in Jan 2026

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We really enjoyed our brief stay at Elite Venue. The staff were friendly and helpful, every part of the process was very smooth. The highlights were how comfortable the bed was, the spa area and the blackout curtains which were perfect after seeing the new year in all night!
Stayed 2 nights in Dec 2025

8/10 Good

Steen

Liked: Cleanliness, staff & service, amenities
Everything was very good and I enjoyed the stay. Only thing to mention was that the room was very cold on arrival and only got back to a comfortable temperature the next day.
Stayed 1 night in Jan 2026

10/10 Excellent

Kawa

Good
Stayed 1 night in Nov 2025

8/10 Good

Thanh

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Dec 2025

10/10 Excellent

Charlene

Stayed 1 night in Dec 2025

8/10 Good

Bjorn, San Antonio

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
The staff did a great job and made our stay comfortable. The pool area was clean and enjoyable. We enjoyed the food and the ability walk to a pub nearby for variety.
Stayed 4 nights in Dec 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities
The staff were very friendly and helpful. Checkin was very quick. Upon realising we booked a smaller room by mistake, we were upgraded to a more spacious room without charge. Overnight parking is free for guests. The room was spacious and clean and was serviced daily with clean towels. The temperature was good and complimentary robes were offered to us. The hot water didn’t work in our room on the penultimate day. They offered to change room for us but we declined. Instead, we accepted the offer for us to shower in another room until they had fixed the problem. The Bar and restaurant had a nice chilled atmosphere, although the bar opening time was a little later in the day so it wasn’t possible to order a coffee in the morning but coffee is served in the restaurant with breakfast. The sauna/spa was great too, a perfect way to end a long day sightseeing but can be busy. The gym is small but complete. The location is excellent as it is only a 10 minute taxi drive from the centre which is very pretty and where you can find many restaurants for meals. Sainsbury’s is just next to the station which is also 10 mins drive from the hotel. If you don’t have a car there is a local supermarket just down the road. The airport is just 20mins away in the taxi. All in all, a fantastic 5 day stay with nice staff. I can highly recommend this hotel and would definitely stay there again.
The view of the room from the entrance
a bath/shower.
a mini fridge.
The view from the bedroom.
Stayed 5 nights in Dec 2025

8/10 Good

Natalie

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great hotel, friendly staff
Stayed 1 night in Dec 2025

10/10 Excellent

Michael, Ipswich

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2025