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Mercure Düsseldorf City Center

Property class: 4

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Photo gallery for Mercure Düsseldorf City Center

Exterior
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Classic Room, 1 Twin Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available
  • Business services
$104
$90 nightly
$104 total
Total with taxes and fees
Apr 19 - Apr 20

Explore the area

View in a map
Stresemannplatz 1, Düsseldorf, NW, 40210
  • Place, Konigsallee
    ‪7 min walk‬
  • Place, Marktplatz
    ‪17 min walk‬
  • Place, Düsseldorf Christmas Market
    ‪17 min walk‬
  • Airport, Düsseldorf (DUS-Düsseldorf Intl.)
    ‪12 min drive‬

Room options

View all photos for Classic Room, 1 Twin Bed

Classic Room, 1 Twin Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Classic Room, 1 Twin Bed

8.0 out of 10
Very good
(20 reviews)
  • 183 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Privilege, Suite, 1 King Bed

Privilege, Suite, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Privilege, Suite, 1 King Bed

  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Privilege, Room, 1 Double Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Suite, 1 Double Bed

Superior Suite, 1 Double Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Suite, 1 Double Bed

8.0 out of 10
Very good
(3 reviews)
  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds

9.0 out of 10
Wonderful
(4 reviews)
  • 258 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed

8.0 out of 10
Very good
(22 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Düsseldorf

With a stay at Mercure Düsseldorf City Center, you'll be centrally located in Düsseldorf, a 1-minute drive from Konigsallee and 8 minutes from Messe Düsseldorf. .This hotel is 4.4 mi (7.1 km) from Merkur Spiel-Arena and 5.4 mi (8.7 km) from PSD Bank Dome.

What's nearby

  • Savoy Theater - 3 min walk - 0.2 miles
  • Konigsallee - 7 min walk - 0.4 miles
  • Capitol Theater - 14 min walk - 0.8 miles
  • Marktplatz - 17 min walk - 1.0 mile
  • Düsseldorf Christmas Market - 17 min walk - 1.0 mile

Getting around

  • Stresemannplatz Tram Stop - 1 min walk
  • Düsseldorf Central Station - 4 min walk
  • Düsseldorf Intl. Airport (DUS) - 24 min drive

Restaurants

  • ‪Kagaya - ‬3 min walk
  • ‪Ilha Formosa 臺灣寶島美食 - ‬3 min walk
  • ‪Astore - ‬1 min walk
  • ‪Bar Ellington - ‬1 min walk
  • ‪Damla Baklavaları - ‬1 min walk

About this property

Mercure Düsseldorf City Center

Mercure Düsseldorf City Center offers 163 accommodations with safes and coffee/tea makers. Televisions come with satellite channels.

This Düsseldorf hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 163 guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as bicycles to rent or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access, tour/ticket assistance, and barbecue grills.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge between 6:30 AM and 10:00 AM on weekdays.
Mercure Düsseldorf City Center has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (EUR 25 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 22 to 22 for adults and EUR 22 to 22 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals

Family friendly

  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 21 nights. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 22 to 22 for adults, and EUR 22 to 22 for children
  • Covered self parking fee: EUR 25 per day
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Düsseldorf Mercure City Center
Mercure City Center Düsseldorf
Mercure Düsseldorf City Center
Mercure Düsseldorf City Center Duesseldorf
Mercure Düsseldorf City Center Hotel Düsseldorf
Mercure Düsseldorf City Center Hotel Duesseldorf
Mercure Düsseldorf City Center Hotel
Mercure Düsseldorf City Center Düsseldorf
Hotel Mercure Düsseldorf City Center Düsseldorf
Düsseldorf Mercure Düsseldorf City Center Hotel
Hotel Mercure Düsseldorf City Center
Mercure Dusseldorf City Center
Mercure Dusseldorf City Center
Mercure Düsseldorf City Center Hotel
Mercure Düsseldorf City Center Düsseldorf
Mercure Düsseldorf City Center Hotel Düsseldorf

Mercure Düsseldorf City Center Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 263 out of 938 reviews
Rating 8 - Good. 440 out of 938 reviews
Rating 6 - Okay. 163 out of 938 reviews
Rating 4 - Poor. 54 out of 938 reviews
Rating 2 - Terrible. 18 out of 938 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

John, Bournemouth

Stayed 3 nights in Jan 2026

10/10 Excellent

Dimitar

Business traveler
Liked: Cleanliness, staff & service, amenities
Wine shop
Stayed 1 night in Nov 2025

10/10 Excellent

Yasser

Stayed 4 nights in Nov 2025

10/10 Excellent

Matthew

Stayed 1 night in Nov 2025

8/10 Good

Christina

Liked: Staff & service
Lovely staff.
Stayed 2 nights in Oct 2025

10/10 Excellent

Ali

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You have many dining options around the hotel super convenient transportation less than 3 minutes to main train station 10 Minutes walk to shopping area which is a plus cause it’s quiet around the hotel if around the shopping area it would be always crowded and loud so it’s the best option always happy to revisit
Stayed 4 nights in Sep 2025

10/10 Excellent

Ali

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food shops around the area with many varieties , extremely friendly staff that were very helpful of where to go and where to dine and reserving a cab to the airport , highly recommended plants near the main train station just two blocks away also pricing is perfect we really enjoyed our stay and would definitely go there again and again
Stayed 1 night in Oct 2025

10/10 Excellent

ksenia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, clean rooms, friendly staff. Recommend to book . Thank you
Stayed 6 nights in Aug 2025

6/10 Okay

Ian

Traveled with group
Liked: Staff & service
Disliked: Room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Desmond

Stayed 1 night in Aug 2025

8/10 Good

Gautam

Stayed 2 nights in Sep 2025

10/10 Excellent

ISTVAN

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room with double window to better insulate sound! Great!
Stayed 1 night in Sep 2025

4/10 Poor

Lance

Liked: Staff & service
Disliked: Property conditions & facilities
Staff are very polite, professional and were happy to help. However the hotel operation was quite disappointing. I booked a room which specifically stated a safe/deposit box was included. The hotel failed to provide this on my first day but arranged to move me to another room the next day. I still had to put a deposit for the safe. However the AC in the new room was not working ( could not be fixed on a Sunday ) and the pillows were rock hard. All in all, the stay turned out as too much hassle for just two nights.
Stayed 2 nights in Sep 2025

6/10 Okay

Katie Lauren

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff were nice and the hotel was in a good location close to the train station. The rooms were quite noisy on a night. We booked a non smoking room which we were given but our room stank of cigarette smoke. We opened the window to try see if the smell would go away and went out for the afternoon after we had checked in but when we returned the smell was still there. We asked to change rooms but were told the hotel was full and because we hadn’t only just checked in they couldn’t move us. The staff were kind and did give us a complementary drink and spray some air freshener in the room but this still didn’t mask the smell of the smoke. We wouldn’t return.
Stayed 2 nights in Aug 2025

10/10 Excellent

ANN MARGARET, Stockton On Tees

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was amazing and bed was so comfortable
Stayed 2 nights in Jul 2025

10/10 Excellent

Emily

Stayed 1 night in Jun 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in May 2025

8/10 Good

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent hotel close to central station. Every kind of dining options close at hand. Walkable to old town & river.
Stayed 4 nights in May 2025

6/10 Okay

Neil

Liked: Cleanliness, staff & service
Disliked: Room comfort

Good location but very dated - no AC

Good location, but quite a dated hotel. There is no Air Conditioning, just a very old cooling system that was totally ineffective. Our room was unbearably hot. There was a fridge in the room but this wasn’t working. On the positives, the hotel is very reasonably priced and the staff were very friendly and efficient.
Stayed 1 night in May 2025

8/10 Good

James Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Was overall very good
Stayed 7 nights in Apr 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were extremely friendly and helpful. Room was perfectly acceptable, but bathroom was very small, and although there was ample hot water and washing products, towels were of poor quality, and more importantly, there was no mat in the bath, so entering and exiting the bath was potentially dangerous.
Stayed 2 nights in Apr 2025

4/10 Poor

Verified traveler

Disliked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Kathy, Annapolis

Liked: Staff & service, property conditions & facilities
The staff were so kind and helpful.
Stayed 1 night in Apr 2025

8/10 Good

Graeme

Business traveler
Liked: Cleanliness, staff & service, amenities
The room could do with getting refurbished, starting to look a bit dated. The bath is very high to step in & out off to use the shower & their was no handrail to help.
Stayed 4 nights in Apr 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025