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Crowne Plaza Düsseldorf-Neuss by IHG

Property class: 4.5

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Photo gallery for Crowne Plaza Düsseldorf-Neuss by IHG

A modern hotel room with a large bed, a desk, a chair, and a view of the city.
A group of people seated around a table with a view of a river and cityscape through large windows.
An indoor swimming pool with clear water, lounge chairs, and a large window providing natural light.
A large, historic building with multiple towers and a moat, reflecting in a calm body of water.
A modern bathroom with two sinks, a glass door leading to a sauna, and a tiled wall.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Air conditioning
The current price is $81
$76 nightly
$81 total
Total with taxes and fees
Sep 13 - Sep 14

Explore the area

View in a map
Rheinallee 1, Neuss, NW, 41460
  • Place, Port of Neuss
    ‪15 min walk‬
  • Place, Konigsallee
    ‪17 min drive‬
  • Place, Messe Düsseldorf
    ‪22 min drive‬
  • Airport, Düsseldorf (DUS-Düsseldorf Intl.)
    ‪26 min drive‬

Room options

Room

  • Sleeps 2
  • Free WiFi

View all photos for Premium Room

Hypo-allergenic bedding available, in-room safe, laptop workspace

Premium Room

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Room

A hotel room with a bed, a yellow chair, a bedside table, a nightstand, and a wall-mounted lamp.

Standard Room

7.0 out of 10
Good
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed

A modern hotel room with a large bed, a desk, a chair, and a view of the city through large windows.

Premium Room, 1 King Bed

8.8 out of 10
Excellent
(12 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed

Hypo-allergenic bedding available, in-room safe, laptop workspace

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(12 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds

A hotel room with a bed, a yellow chair, a bedside table, a nightstand, and a wall-mounted lamp.

Standard Room, 2 Twin Beds

8.0 out of 10
Very good
(14 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Room

  • Sleeps 2
  • Free WiFi

Room

  • Sleeps 2
  • Free WiFi

View all photos for Premium Room, 1 King Bed, River View

A modern hotel room with a large bed, a desk, a chair, and a view of the city through large windows.

Premium Room, 1 King Bed, River View

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

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  • Spa
  • Pet friendly
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4.6 out of 5, Wonderful, 1,198 reviews
$125 nightly
The price is $141
Sep 13 - Sep 14
Total with taxes and fees
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About the neighborhood

Neuss

Located in Neuss, Crowne Plaza Düsseldorf-Neuss by IHG is on the riverwalk, within a 10-minute drive of St. Quirinus Neuss and Medienhafen. .This luxury hotel is 4.6 mi (7.4 km) from Konigsallee and 5.2 mi (8.4 km) from Rhine Promenade.

What's nearby

  • Port of Neuss - 15 min walk - 0.8 miles
  • Rhine Promenade - 17 min drive - 5.5 miles
  • Konigsallee - 17 min drive - 5.3 miles
  • Düsseldorf Christmas Market - 21 min drive - 5.5 miles
  • Messe Düsseldorf - 22 min drive - 7.4 miles

Getting around

  • Neuss Central Station - 6 min drive
  • Rheinpark-Center Süd Tram Stop - 9 min walk
  • Düsseldorf Intl. Airport (DUS) - 26 min drive

Restaurants

  • ‪Hammer Blick - ‬8 min drive
  • ‪Hammer Imbiss - ‬7 min drive
  • ‪Antalya Döner - ‬4 min drive
  • ‪QAWA Coffee - ‬8 min walk
  • ‪My Lan - ‬4 min drive

About this property

Crowne Plaza Düsseldorf-Neuss by IHG

Crowne Plaza Düsseldorf-Neuss by IHG offers 246 air-conditioned accommodations with safes and complimentary bottled water. A pillow menu is available. 34-inch flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

This Neuss hotel provides complimentary wireless Internet access. Business-friendly amenities include desk chairs and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna. The spa is open daily.
Make yourself at home in one of the 246 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and coffee/tea makers.
Relax at the full-service spa, where you can enjoy massages. You're sure to appreciate the recreational amenities, including an indoor pool, a sauna, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, a television in a common area, and tour/ticket assistance.
Grab a bite from the snack bar/deli, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Neuss? This hotel has 43056 square feet (4000 square meters) of space consisting of a conference center and 14 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
RIVERSIDE Bar&Restaurant - This bar specializes in international cuisine and serves lunch, dinner, and light fare. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (EUR 19 per day)
  • Street parking available
  • Covered self parking on site (EUR 24 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 23 per person
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • RIVERSIDE Bar&Restaurant

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Full-service spa
  • Indoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 14 meeting rooms
  • Computer station
  • Conference center (43,056 square feet of space)

Outdoors

  • Garden
  • On a river
  • Terrace
  • Vegetable garden

Full-service spa

  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (46 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 16 floors
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Built in 1982
  • Comprehensive food waste policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 34-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk chair
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 40.00 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 50.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 23.00 per person
  • Covered self parking fee: EUR 24 per night (in/out privileges)
  • Nearby parking fee: EUR 19 per day(164 ft away; open 24 hours)
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 40.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property class

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Dusseldorf Neuss
Neuss Dusseldorf
Swissotel Dusseldorf
Swissotel Dusseldorf Neuss
Swissotel Dusseldorf/ Hotel
Swissotel Dusseldorf/ Hotel Neuss
Crowne Plaza Düsseldorf-Neuss Hotel
Swissotel Neuss
Swissotel Duesseldorf / Neuss Hotel Neuss
Swissotel Dusseldorf Hotel Neuss
Swissôtel Düsseldorf Neuss Hotel
Swissôtel Düsseldorf Hotel
Swissôtel Düsseldorf Neuss
Swissôtel Düsseldorf
Crowne Plaza Düsseldorf Neuss

Crowne Plaza Düsseldorf-Neuss by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 417 out of 1001 reviews
Rating 8 - Good. 358 out of 1001 reviews
Rating 6 - Okay. 127 out of 1001 reviews
Rating 4 - Poor. 54 out of 1001 reviews
Rating 2 - Terrible. 45 out of 1001 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Nadine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was amazing with many options to choose from. Staff were very professional.
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Glen

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was very clean and the breakfast was excellent.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Laraine

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, good buffet breakfast, great location. Friendly staff and helpful.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Nikolas

Liked: Cleanliness, staff & service, amenities
Everything was just like in the hotel photos, very nice with a view of the city.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Yin

Liked: Cleanliness, property conditions & facilities
Everything was perfect. Best value for money anyone could expect.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Charles

Liked: Cleanliness, property conditions & facilities
It was great!!
Stayed 11 nights in Dec 2025
Verified review

10/10 Excellent

Yassin

Liked: Cleanliness, staff & service, amenities
Amazing hotel! Clean and modern luxuries facility
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Sascha

Liked: Cleanliness, staff & service, amenities
Lovely hotel, with good facilities. Unfortunately we didn't get to enjoy them all. We would love to come back. Very nice staff who speak good English. We slept well and safely there. clean and nice room with a good bed, nice little coffee bar in the room, nice bathroom with everything you need.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Imran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Adam

Liked: Cleanliness, amenities, property conditions & facilities
Hotel war super !
Stayed 3 nights in Nov 2025
Verified review

8/10 Good

Ryan

Liked: Cleanliness, amenities, property conditions & facilities
Room was nice. Great breakfast selection. Nice warm wine/punch in the lobby. Pool and Sauna were ok. Gym is small. Great area for Shopping and public Transport into the City.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Ilse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice stay

Very nice stay at this Hotel in Düsseldorf-Neuss, big room, friendly service and a very good Restaurant
Stayed 1 night in Nov 2024
Verified review

8/10 Good

HAMID-REZA

Liked: Cleanliness, staff & service, amenities
good enough
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

preet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, secured parking, nice breakfast, Really enjoyed stay Thank you
Stayed 1 night in Oct 2022
Verified review

10/10 Excellent

Esther

Liked: Cleanliness, staff & service, amenities
good
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

J.

Liked: Cleanliness, staff & service
Nice people, good and clean rooms, good breakfast
Stayed 1 night in Nov 2023
Verified review

10/10 Excellent

SAMET

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is so good.
Stayed 4 nights in Nov 2022
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic service with excellent facilities, big plus for the pool
Stayed 2 nights in Mar 2024
Verified review

10/10 Excellent

Mirka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel. Warm swimming pool. Very good breakfast. Recommend
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Eliscia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful, got a free upgrade to a lovely room over looking the river. Food was incredible, definitely recommend and would stay if we were here again
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Nigel Carl

Liked: Cleanliness, staff & service, property conditions & facilities
All round pleasant and practical stay over.
Stayed 1 night in Nov 2024
Verified review

8/10 Good

Pierre

Liked: Cleanliness, staff & service, amenities
Everything was perfect, excepted the dining room. It was very noisy.
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

kiarash

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fitnes, Sauna and the pool were really clean and amazing
Stayed 1 night in Dec 2023
Verified review

8/10 Good

Hadi

Liked: Cleanliness, staff & service, property conditions & facilities
Alles was was perfect
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Kieran

Liked: Cleanliness, staff & service, property conditions & facilities
The area being quiet was a big plus and being on the Rhein river gave the room a fantastic view. The room size was brilliant and the staff were wonderful, couldn't have asked for much more.
Stayed 2 nights in Jul 2024