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Hotel Indigo Durham by IHG

Property class: 4

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Photo gallery for Hotel Indigo Durham by IHG

A spacious, elegantly designed restaurant with high ceilings, ornate columns, and large windows with stained glass.
A conference room with rows of chairs, large windows, and a chandelier.
A hotel room with a neatly made bed, a tray with breakfast items, and a card.
A room with two armchairs, a small wooden table, and a window with curtains.
A hotel room with a shower, a door, a TV, a sofa, and a cabinet.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available
The current price is $127
$106 nightly
$127 total
Total with taxes and fees
Nov 8 - Nov 9

Explore the area

View in a map
9 Old Elvet, Durham, England, DH1 3HL
  • Place, Durham Castle
    ‪4 min walk‬
  • Place, Durham Cathedral
    ‪7 min walk‬
  • Place, Durham University
    ‪10 min walk‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪44 min drive‬

Room options

View all photos for Premium Room

A bathroom with a stone wall, a framed cityscape poster, a sink, and a potted plant.

Premium Room

10.0 out of 10
Exceptional
(2 reviews)
  • 291 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room

A hotel room with a bed, a chair, a desk, a television, and a window with curtains.

Standard Room

9.4 out of 10
Exceptional
(30 reviews)
  • 182 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed

A hotel room with a bed, a chair, a desk, a television, and a window with curtains.

Standard Room, 1 Double Bed

8.6 out of 10
Excellent
(52 reviews)
  • 182 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 1 Double Bed

A bathroom with a stone wall, a framed cityscape poster, a sink, and a potted plant.

Premium Room, 1 Double Bed

9.2 out of 10
Wonderful
(10 reviews)
  • 291 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Accessible

A hotel room with a large bed, a wooden headboard, a desk, a chair, a floor lamp, and a television.

Standard Room, 1 Double Bed, Accessible

9.6 out of 10
Exceptional
(12 reviews)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 1 King Bed, Bathtub

A bathroom with a stone wall, a framed picture of Durham, and a sink with two black cups.

Premium Room, 1 King Bed, Bathtub

9.0 out of 10
Wonderful
(2 reviews)
  • 390 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 Double Bed (Cathedral View)

A bathroom with a stone wall, a framed cityscape poster, a sink, and a potted plant.

Premium Room, 1 Double Bed (Cathedral View)

10.0 out of 10
Exceptional
(9 reviews)
  • 290 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 2 Queen Beds, Bathtub

A hotel room with a bed, a desk, a chair, a television, and a large window.

Premium Room, 2 Queen Beds, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • 420 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed (Methodist Church View)

A room with two armchairs, a window with curtains, a wooden side table with books, and a framed picture on the wall.

Premium Room, 1 King Bed (Methodist Church View)

10.0 out of 10
Exceptional
(1 review)
  • 404 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Durham

A stay at Hotel Indigo Durham by IHG places you in the heart of Durham, within a 15-minute walk of Durham University and Durham Indoor Market. .This hotel is 0.3 mi (0.5 km) from St. Nicholas Church and 0.3 mi (0.5 km) from Gala Theatre Durham.

What's nearby

  • Durham World Heritage Site Visitor Centre - 3 min walk - 0.2 miles
  • Durham Castle - 4 min walk - 0.3 miles
  • Gala Theatre Durham - 5 min walk - 0.3 miles
  • Durham Cathedral - 7 min walk - 0.4 miles
  • Durham University - 10 min walk - 0.6 miles

Getting around

  • Durham Station - 13 min walk
  • Newcastle Intl. Airport (NCL) - 40 min drive

Restaurants

  • ‪Rotunda Bar - ‬1 min walk
  • ‪Zen - ‬2 min walk
  • ‪Greggs - ‬4 min walk
  • ‪Picnic Basket - ‬3 min walk
  • ‪Marco Pierre White Steakhouse Bar & Grill - ‬1 min walk

About this property

Hotel Indigo Durham by IHG

Hotel Indigo Durham by IHG offers 83 accommodations with minibars (stocked with some free items) and safes. Each accommodation is individually furnished and decorated. 42-inch Smart televisions come with digital channels. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 83 individually decorated guestrooms, featuring minibars (stocked with some free items) and Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a banquet hall.
For lunch or dinner, stop by Marco Pierre White, a restaurant that specializes in local and international cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
Marco Pierre White - This steakhouse specializes in local and international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (GBP 20 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Marco Pierre White

Things to do

  • Golf
  • Gym

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 on-site accessible parking spaces
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Banquet hall
  • Double-glazed windows
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free minibar (limited items)
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Fan
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 20.00 per person
  • Uncovered self parking fee: GBP 20.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Indigo Durham

Hotel Indigo Durham by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 750 out of 1000 reviews
Rating 8 - Good. 174 out of 1000 reviews
Rating 6 - Okay. 49 out of 1000 reviews
Rating 4 - Poor. 16 out of 1000 reviews
Rating 2 - Terrible. 11 out of 1000 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were lovely and friendly and the breakfast was tasty.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful building with great facilities.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff. Decent rooms and walking distance to everything.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and great staff
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely bar area, lovely staff, great hotel, room clean and had everything you need
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
It was so lovely to stay in a hotel with character and history. Beautiful stained glass windows and the dining area adapted from the main council chamber. Delicious breakfast each day with a variety of choices and friendly and welcoming staff
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in, comfortable bed in a quiet room, beautiful old building well converted into a nice hotel.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another great stay. Highly recommend.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay as always! Staff went above and beyond to make my stay even better.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is an amazing conversion of the old county council offices, so it has character and style as well as the amenities you need. Wonderful food. And it's in the heart of the city with the Wear smoothly wandering by. Love it.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was nice with a warm, old - fashioned charm. The bed was comfortable and the layout in the room was perfect. We enjoyed the friendly staff and breakfast. The location was perfect and walkable.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely meal in the restaurant
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic experience. All of the staff were excellent
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was a bit slow but everything else was excellent. Great location. Good breakfast. The building itself is really interesting
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel provides the excellent experience, making my visit to Durham so memorable!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in great location, accomodatinf staff. Good breakfast
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Liked: Staff & service
Hotel Indigo is a pleasant hotel in an excellent location for a lovely city. The hotel is a Grade 11 listed building and some of the rooms are dated, well used and a bit shabby. We had a cathedral facing room which had a pleasant view but was very hot on our arrival and took a long time to cool down. The sheets were grubby.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely building, conveniently located for the city centre. The food was good and the staff were helpful and cheerful. A great place to stay!
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible breakfast.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean bedroom with styled rooms fitting with Durham's history. Food was beautiful at breakfast and staff were attentive. My partner has celiac and was well catered for his gluten free needs. Lovely late check out as standard. Will visit again
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Fantastic hotel, clean and spacious. Great architecture and restaurant really good too.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great location and delicious breakfast
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and helpful. Slight mistake when checking in but this was resolved with no fuss. Hotel is excellently located and wonderful big rooms with plenty of character and no noise at all overnight.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing steak and breakfast in the restaurant. Hotel very clean and lovely architecture. Staff very good , pleasant and professional. Would definitely stay again
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great breakfast
Stayed 3 nights in Jan 2026