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The General Palmer Hotel

Property class: 4

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Photo gallery for The General Palmer Hotel

A grand entrance with a wooden staircase, a stained glass window, and a sign reading "General Palmer Hotel".
A traditional interior with ornate furniture, a patterned carpet, and a chandelier.
A cozy lounge area with patterned sofas, a central table, and large windows with stained glass.
A hotel corridor with ornate chandeliers, plush seating, and large windows offering views.
A terrace with green wicker chairs and a table, overlooking a mountainous landscape with a building in the background.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk
$150 nightly
The current price is $170 total
Total with taxes and fees
Nov 9 - Nov 10

Explore the area

View in a map
567 Main Avenue, Durango, CO, 81301
  • Place, Durango and Silverton Narrow Gauge Railroad
    ‪2 min walk‬
  • Place, Durango Area Tourism Office
    ‪3 min walk‬
  • Place, Animas River
    ‪5 min walk‬
  • Airport, Durango, CO (DRO-La Plata County)
    ‪21 min drive‬

Room options

View all photos for Presidential King Suite

A hotel room with a large bed, two bedside tables with lamps, a chair, and a painting on the wall.

Presidential King Suite

10.0 out of 10
Exceptional
(9 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

A neatly made bed in a hotel room with a wooden headboard, two bedside tables with lamps, a mirror, and an air conditioning unit on the wall.

Deluxe Room, 1 King Bed

9.8 out of 10
Exceptional
(22 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

A hotel room with two beds, a ceiling fan, lamps, a mirror, and a door.

Deluxe Double Room

9.8 out of 10
Exceptional
(7 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 Queen Bed

A hotel room with a large bed, two bedside tables with lamps, a framed picture on the wall, and a window with curtains.

Deluxe Room, 1 Queen Bed

9.8 out of 10
Exceptional
(39 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

A bedroom with a large bed, a wooden nightstand, a chair, a table with a lamp, and a chandelier.

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(19 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

A hotel room with a large bed, a vanity with a mirror, a ceiling fan, and a nightstand with a lamp.

Standard Room, 1 Queen Bed

9.6 out of 10
Exceptional
(50 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Palace Wing, 2 Queen Suite, Stair Access Only

A living room with a wooden floor, a sofa, a chair, a cabinet with a television, and a ceiling fan.

Palace Wing, 2 Queen Suite, Stair Access Only

9.6 out of 10
Exceptional
(7 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Palace Wing, 1 Queen Bed, Stair Access Only

A bedroom with a wooden bed, two bedside tables with lamps, a mirror, and a door.

Palace Wing, 1 Queen Bed, Stair Access Only

10.0 out of 10
Exceptional
(4 reviews)
  • Hill view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Palace Wing, 1 King Bed, Stair Access Only

A bedroom with a large bed, two bedside tables with lamps, a ceiling fan, a window with blinds, and a wall with a floral mural.

Palace Wing, 1 King Bed, Stair Access Only

9.4 out of 10
Exceptional
(25 reviews)
  • Hill view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Palace Wing, 1 King Suite, Stair Access Only

A bedroom with a wooden bed, floral wallpaper, a nightstand with a lamp, and a window with a view of trees.

Palace Wing, 1 King Suite, Stair Access Only

9.8 out of 10
Exceptional
(11 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Palace Double Stair Access Only

A bedroom with a wooden bed, a nightstand, a dresser, a floral sofa, and a ceiling fan.

Palace Double Stair Access Only

  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

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4.7 out of 5, Exceptional, 1,153 reviews
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The price is $191
Nov 5 - Nov 6
Total with taxes and fees
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About the neighborhood

Durango

With a stay at The General Palmer Hotel in Durango (Historic Downtown Durango), you'll be steps from Durango and Silverton Narrow Gauge Railroad and 4 minutes by foot from Durango Area Tourism Office. .This historic hotel is 0.2 mi (0.3 km) from Animas River Trail and 0.3 mi (0.4 km) from Durango Arts Center.

What's nearby

  • Durango and Silverton Narrow Gauge Railroad - 2 min walk - 0.1 miles
  • Durango Area Tourism Office - 3 min walk - 0.2 miles
  • Durango Arts Center - 5 min walk - 0.3 miles
  • Animas River Trail - 5 min walk - 0.3 miles
  • Fort Lewis College - 13 min walk - 0.7 miles

Getting around

  • Durango Narrow Gauge Railroad Station - 2 min walk
  • Durango–La Plata County Airport (DRO) - 22 min drive

Restaurants

  • ‪lone spur cafe - ‬1 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Steamworks Brewing Company - ‬5 min walk
  • ‪Durango Coffee Company - ‬2 min walk
  • ‪Denny's - ‬4 min walk

About this property

The General Palmer Hotel

The General Palmer Hotel offers 39 accommodations with bathrobes and designer toiletries. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations with hydromassage showerheads, complimentary toiletries, and hair dryers.

This Durango hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Stay in one of 39 guestrooms featuring flat-screen televisions. Your pillowtop bed comes with Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.
Take in the views from a terrace and make use of amenities such as concierge services and a banquet hall.
A complimentary continental breakfast is served daily from 7:00 AM to 9:30 AM.
Featured amenities include a 24-hour front desk, luggage storage, and a library. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 7:00 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Library

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 1898
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • iPod dock
  • MP3 dock

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Free local calls
  • Heating (climate-controlled)
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 12:30 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 75.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 20 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 15.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: USD 75.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

General Palmer
General Palmer Durango
General Palmer Hotel
General Palmer Hotel Durango
The General Palmer Hotel Hotel
The General Palmer Hotel Durango
The General Palmer Hotel Hotel Durango

The General Palmer Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 777 out of 1000 reviews
Rating 8 - Good. 151 out of 1000 reviews
Rating 6 - Okay. 51 out of 1000 reviews
Rating 4 - Poor. 11 out of 1000 reviews
Rating 2 - Terrible. 10 out of 1000 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was efficient and friendly (thanks for all your great advice, Caleb!). The hotel is beautifully maintained, clean, lots of amenities, close to shops and good restaurants (one block to yummy Perbacca).
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and amazing property!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have recommended this hotel to everyone I have talked to about our vacation
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and a great place to stay.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is the perfect location to enjoy downtown Durango. Close to dining and shopping!!!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, great location, friendly staff. Will definitely stay again.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent throughout. Definitely the place to stay in Durango.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view of the trains and the countryside off the patio great place to sit in the morning and evening
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of my favorite hotels. They do such a great job of keeping the antique ambiance but with great amenities. I also love how it is right on Main Street.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. Next to the Durango Silverton train. Charming old hotel. Good breakfast.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming, historic hotel in the heart of Durango. Outstanding staff. Take a step back in time and indulge yourself at The General Palmer!
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very classy place to stay. Very much enjoyed. Staff was excellent and room was immaculate
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we go to Durango, this is where we stay every time! Everything is so well thought of at this hotel: rooms are beautiful, cookies in the afternoon, real cups and glasses for coffee and water, lovely breakfast, and patios on every level to watch the trains and visit. The staff is fantastic & friendly.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay would definitely stay here again!!
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are super nice
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
room was spotless, breakfast was good, cookies were yummy and the best thing and the incredible helpful polite and wonderful staff.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was awesome! Great location and the staff was incredible!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can’t say enough good things about this hotel. The perfect mix of modern and historic. The breakfast was delicious! The location is great for the Durango to silverton train. Would highly recommend. We ate at a place called steamworks and it was great also.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and accommodating staff. Beautiful & clean room!!!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Wonderful hotel with friendly and helpful staff. Breakfast was great!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great vintage hotel. Located right in downtown and next to Silverton train.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice historic hotel in an excellent location. Staff was very helpful. Breakfast was ok but there is a French bakery across the street that is to die for. Very close to train station. Free parking at hotel is a plus.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a delightful hotel and stay
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel has a 1800s charm along with the amenities you need to enjoy your stay.
Stayed 2 nights in May 2026