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The General Palmer Hotel

Property class: 4

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Photo gallery for The General Palmer Hotel

A grand entrance with a wooden staircase, a stained glass window, and a sign reading "General Palmer Hotel".
A traditional interior with ornate furniture, a patterned carpet, and a chandelier.
A terrace with green wicker chairs and a table, overlooking a mountainous landscape with a building in the background.
A hotel corridor with ornate chandeliers, plush seating, and large windows offering views.
A cozy lounge area with patterned sofas, a central table, and large windows with stained glass.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk
The current price is $238
$210 nightly
$238 total
Total with taxes and fees
Oct 12 - Oct 13

Explore the area

View in a map
567 Main Avenue, Durango, CO, 81301
  • Place, Durango and Silverton Narrow Gauge Railroad
    ‪2 min walk‬
  • Place, Durango Area Tourism Office
    ‪3 min walk‬
  • Place, Animas River Trail
    ‪5 min walk‬
  • Airport, Durango, CO (DRO-La Plata County)
    ‪21 min drive‬

Room options

View all photos for Presidential King Suite

A hotel room with a large bed, two bedside tables with lamps, a chair, and a painting on the wall.

Presidential King Suite

10.0 out of 10
Exceptional
(9 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

A neatly made bed in a hotel room with a wooden headboard, two bedside tables with lamps, a mirror, and an air conditioning unit on the wall.

Deluxe Room, 1 King Bed

9.8 out of 10
Exceptional
(22 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

A hotel room with two beds, a ceiling fan, lamps, a mirror, and a door.

Deluxe Double Room

9.8 out of 10
Exceptional
(6 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 Queen Bed

A hotel room with a large bed, two bedside tables with lamps, a framed picture on the wall, and a window with curtains.

Deluxe Room, 1 Queen Bed

9.8 out of 10
Exceptional
(37 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

A bedroom with a large bed, a wooden nightstand, a chair, a table with a lamp, and a chandelier.

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(19 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

A hotel room with a large bed, a vanity with a mirror, a ceiling fan, and a nightstand with a lamp.

Standard Room, 1 Queen Bed

9.6 out of 10
Exceptional
(45 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Palace Wing, 2 Queen Suite, Stair Access Only

A living room with a wooden floor, a sofa, a chair, a cabinet with a television, and a ceiling fan.

Palace Wing, 2 Queen Suite, Stair Access Only

9.6 out of 10
Exceptional
(7 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Palace Wing, 1 Queen Bed, Stair Access Only

A bedroom with a wooden bed, two bedside tables with lamps, a mirror, and a door.

Palace Wing, 1 Queen Bed, Stair Access Only

10.0 out of 10
Exceptional
(3 reviews)
  • Hill view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Palace Wing, 1 King Bed, Stair Access Only

A bedroom with a large bed, two bedside tables with lamps, a ceiling fan, a window with blinds, and a wall with a floral mural.

Palace Wing, 1 King Bed, Stair Access Only

9.4 out of 10
Exceptional
(23 reviews)
  • Hill view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Palace Wing, 1 King Suite, Stair Access Only

A bedroom with a wooden bed, floral wallpaper, a nightstand with a lamp, and a window with a view of trees.

Palace Wing, 1 King Suite, Stair Access Only

9.8 out of 10
Exceptional
(11 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Palace Double Stair Access Only

A bedroom with a wooden bed, a nightstand, a dresser, a floral sofa, and a ceiling fan.

Palace Double Stair Access Only

  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Similar properties

Front of property - evening/night
Historic Strater Hotel
Historic Downtown Durango
  • Hot tub
  • Parking included
  • Free WiFi
  • Restaurant
4.7 out of 5, Exceptional, 1,129 reviews
$186 nightly
The price is $214
Oct 8 - Oct 9
Total with taxes and fees
Historic Strater Hotel

About the neighborhood

Durango

With a stay at The General Palmer Hotel in Durango (Historic Downtown Durango), you'll be steps from Durango and Silverton Narrow Gauge Railroad and 4 minutes by foot from Durango Area Tourism Office. .This historic hotel is 0.2 mi (0.3 km) from Animas River Trail and 0.3 mi (0.4 km) from Durango Arts Center.

What's nearby

  • Durango and Silverton Narrow Gauge Railroad - 2 min walk - 0.1 miles
  • Durango Area Tourism Office - 3 min walk - 0.2 miles
  • Durango Arts Center - 5 min walk - 0.3 miles
  • Animas River Trail - 5 min walk - 0.3 miles
  • Fort Lewis College - 13 min walk - 0.7 miles

Getting around

  • Durango Narrow Gauge Railroad Station - 2 min walk
  • Durango–La Plata County Airport (DRO) - 22 min drive

Restaurants

  • ‪lone spur cafe - ‬1 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Steamworks Brewing Company - ‬5 min walk
  • ‪Denny's - ‬4 min walk
  • ‪Durango Coffee Company - ‬2 min walk

About this property

The General Palmer Hotel

The General Palmer Hotel offers 39 accommodations with bathrobes and designer toiletries. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations with hydromassage showerheads, complimentary toiletries, and hair dryers.

This Durango hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Stay in one of 39 guestrooms featuring flat-screen televisions. Your pillowtop bed comes with Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.
Take in the views from a terrace and make use of amenities such as concierge services and a banquet hall.
A complimentary continental breakfast is served daily from 7:00 AM to 9:30 AM.
Featured amenities include a 24-hour front desk, luggage storage, and a library. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 7:00 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Library

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 1898
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • iPod dock
  • MP3 dock

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 12:30 AM

Late check-in subject to availability

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Late check-out subject to availability

Late check-out fee: USD 75.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

2 children, up to the age of 20 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 15.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: USD 75.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

General Palmer

General Palmer Durango

General Palmer Hotel

General Palmer Hotel Durango

The General Palmer Hotel Hotel

The General Palmer Hotel Durango

The General Palmer Hotel Hotel Durango

The General Palmer Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 762 out of 1008 reviews
Rating 8 - Good. 166 out of 1008 reviews
Rating 6 - Okay. 56 out of 1008 reviews
Rating 4 - Poor. 13 out of 1008 reviews
Rating 2 - Terrible. 11 out of 1008 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and a great place to stay.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, great location, friendly staff. Will definitely stay again.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
room was spotless, breakfast was good, cookies were yummy and the best thing and the incredible helpful polite and wonderful staff.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are super nice
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was awesome! Great location and the staff was incredible!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay would definitely stay here again!!
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great vintage hotel. Located right in downtown and next to Silverton train.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Karen

Liked: Cleanliness, staff & service
Wonderful hotel with friendly and helpful staff. Breakfast was great!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel has a 1800s charm along with the amenities you need to enjoy your stay.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a delightful hotel and stay
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect - to close everything we wanted to o experience.. Chandler at the front desk was amazing. Highly recommend this hotel if you stay in Durango.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charm and breakfast
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very professional and helpful. Our stay was the best ever.!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Dian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great, staff is excellent and so close ridge the train. Great location in Old Durango .
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Tod

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. It was so nice to be able to park at the hotel early in the day so we could visit the town and ride the train even though we weren't checking in until later that evening. Restaurants and shops are very close, everything is walkable. Our room was very nice and breakfast was great. We had a very enjoyable stay.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Jeremiah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is amazing and the staff never disappoint
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nathan and Amanda were wonderful at the front desk! Very helpful and responsive to anything we needed. Very sweet, loved having coffee in our floor and coffee with real china cups in the lobby.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a very elegant place very thankful to stay here
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Keri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was beautiful and clean. The staff was wonderful and very helpful. Parking was available on site. I really enjoyed my stay.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Jeremiah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chandler and all the front desk staff are always wonderful.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Narendra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was very nice and super clean. The bed was comfortable. We enjoyed coffee and breakfast in the morning. We loved the location- next to restaurants, bars, and shops.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Benson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, historic gem, very nice and clean!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast really good. Parking excellent. Shopping seconds away.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing - Travis and Chandler
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good.10 out of 10. Would recommend
Stayed 1 night in May 2026