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Grand Zuri Dumai

4.0 star property

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Breakfast, lunch and dinner served
Property video
Breakfast, lunch and dinner served
Lobby
Junior Double Room | Bathroom | Free toiletries, slippers, bidet, towels

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
The current price is $36
$33 nightly
$36 total
Total with taxes and fees
Jun 22 - Jun 23

Explore the area

View in a map
Jl Jend. Sudirman no. 88, Dumai, Riau, 28812
  • Place, Siak Castle
    ‪8 min walk‬
  • Place, Taman Bukit Gelanggang
    ‪19 min walk‬
  • Place, Dumai Port
    ‪5 min drive‬
  • Airport, Dumai (DUM-Pinang Kampai)
    ‪20 min drive‬

Room options

View all photos for Superior Twin Room

Minibar, in-room safe, desk, laptop workspace

Superior Twin Room

  • City view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Double Room

Superior Double Room | Minibar, in-room safe, desk, laptop workspace

Superior Double Room

  • City view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Twin Room

Minibar, in-room safe, desk, laptop workspace

Deluxe Twin Room

  • City view
  • 280 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, in-room safe, desk, laptop workspace

Deluxe Double Room

  • City view
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Executive Double Room

Executive Double Room | Minibar, in-room safe, desk, laptop workspace

Executive Double Room

  • City view
  • 291 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Double Room

Junior Double Room | Minibar, in-room safe, desk, laptop workspace

Junior Double Room

  • City view
  • 538 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Presidential Double Room

Presidential Double Room | Minibar, in-room safe, desk, laptop workspace

Presidential Double Room

  • City view
  • 538 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Similar properties

Poolside bar
The Zuri Dumai
Dumai
  • Pool
  • Free airport shuttle
  • Parking included
  • Free WiFi
4.6 out of 5, Wonderful, 10 reviews
$36 nightly
The price is $39
Jun 20 - Jun 21
Total with taxes and fees
The Zuri Dumai

About the neighborhood

Dumai

With a stay at Grand Zuri Dumai in Dumai, you'll be within a 5-minute drive of Siak Castle and Taman Bukit Gelanggang. .This spa hotel is 1.4 mi (2.3 km) from Dumai Port and 2.4 mi (3.9 km) from CITIMALL Dumai.

What's nearby

  • Siak Castle - 8 min walk - 0.5 miles
  • Taman Bukit Gelanggang - 19 min walk - 1.0 mile
  • Dumai Port - 5 min drive - 1.2 miles
  • Dumai Port TPI - 9 min drive - 3.5 miles
  • CITIMALL Dumai - 10 min drive - 2.2 miles

Getting around

  • Dumai (DUM-Pinang Kampai) - 15 min drive

Restaurants

  • ‪Bandrek House 46 - ‬7 min walk
  • ‪Bakso Lapangan Tembak Senayan Dumai - ‬5 min walk
  • ‪Grand Zuri Hotel - ‬1 min walk
  • ‪Boffet Embun Pagi - ‬1 min walk
  • ‪Kopi Kenangan - ‬11 min walk

About this property

Grand Zuri Dumai

Grand Zuri Dumai offers 109 air-conditioned accommodations with minibars and safes. 32-inch LED televisions come with satellite channels. Bathrooms include slippers, bidets, complimentary toiletries, and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

A health club and complimentary bicycles are featured at the hotel. An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Make yourself at home in one of the 109 air-conditioned rooms featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy body treatments. You can take advantage of recreational amenities such as a health club, an outdoor pool, and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall. Guests can get to nearby shops on the shuttle (surcharge).
Satisfy your appetite for lunch or dinner at Cerenti, a restaurant which specializes in international cuisine, or stay in and take advantage of the 24-hour room service. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Event facilities at this hotel consist of a conference center and 5 meeting rooms. Guests may use a ferry terminal shuttle for a surcharge, and free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Cerenti - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open 24 hours.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Bus station shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 125,000 for adults and IDR 125,000 for children
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Cerenti

Things to do

  • Bicycle tours
  • Children's pool
  • Free bicycle rentals
  • Full-service spa
  • Health club
  • Outdoor pool
  • Sauna

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 5 meeting rooms
  • Conference center

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Reflexology
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bus station shuttle
  • Assistive listening devices
  • Ceiling hoist
  • No elevator
  • Tile flooring in public areas

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the ferry terminal (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 325000.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: IDR 100000 per accommodation, per stay
  • Cash Breakage deposit: IDR 100000 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately IDR 125000 for adults and IDR 125000 for children
  • Rollaway bed fee: IDR 325000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property

Property is also known as

Grand Zuri Dumai
Grand Zuri Dumai Hotel
Grand Zuri Dumai Hotel
Grand Zuri Dumai Dumai
Grand Zuri Dumai Hotel Dumai
Grand Zuri Dumai CHSE Certified

Grand Zuri Dumai Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 5 out of 17 reviews
Rating 8 - Good. 9 out of 17 reviews
Rating 6 - Okay. 2 out of 17 reviews
Rating 4 - Poor. 1 out of 17 reviews
Rating 2 - Terrible. 0 out of 17 reviews

8.2/10

Cleanliness

9.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable rooms. Lots of food choices in the restaurant. Best of all, very kind and helpful staff.
Stayed 1 night in Oct 2024
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel to stay and relax
Stayed 6 nights in Dec 2019
Verified

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
we booked super twin room, but were given deluxe room in the smoking floor. smell was very bad and staff was not able to provide a non smoking room although we requested when booking in expedia. only until next day afternoon, we were given non smoking room, but there’s no hair dryer and power plug was not working the good things are food was nice and there’s free shuttle to harbor
Stayed 2 nights in Nov 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff is friendly
Stayed 2 nights in May 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My second stay at a Zuri hotel was once again made very nice and simple due to the wonderful friendly staff, especially at reception. Thank you for a pleasant stay.
Stayed 1 night in Dec 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A well maintained and clean hotel even though it is 12 years old.
Stayed 2 nights in Dec 2018
Verified

10/10 Excellent

Ramlah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and decent hotel

Everthing are ok unless food are not at my expectation from the hotel restaurant...not recommanded at all to dine at the restaurant for dinner or breakfast or lunch..not at all.
Stayed 3 nights in Aug 2018
Verified

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Comfort, nice breakfast, some cleanliness problems

Overall is a good hotel with friendly service and nice variety of breakfast. However, with some serious on cleanliness. We have booked 2 rooms, and found out one of the room is very strong urine smell as soon as we entered the room. We then asked to switch room. After a long waiting, we were transferred to another floor. However, both rooms are smoke room with cigarette smell too. We were told that there is no other available rooms so we have no choice but to request to go back to the original rooms, and asked them to try to clean again to remove that urine smell. Luckily this was resolved but have already took us about an hour. We initially go for this hotel by the thought to use their swimming pool facilities. However, when we check-in we were told that the pool is closed due to service maintenance that day, and will only re-open again the next day. However, when we visited the pool on next morning, we noticed the pool is full of "floating stuffs" near the entrance glass door. We were hoping that the other side of the pool will be good in condition. However, we were very disappointed that there were plenty dry leaves in the pool too.
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night stay visiting customer, first time Dumai

Being the first time in this small city, it's nice to have a comfort room after a long day work. Breakfast is good. It will be good to have facility like gym.
Stayed 1 night in Mar 2018
Verified

8/10 Good

pejabat publik

Liked: Staff & service

Strategis

Karena letaknya di tengah kota. Hotel ini menjadi hotel yg paling direkomendasikan. Dan hotel terbaik mnrt saya dikota dumau hingga saat ini ditulis cuma grand zuri.
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort

nice hotel with cleanliness

nice hotel with helpful and friendly staff, quick check-in and check-out process
Verified

8/10 Good

Verified traveler

Stayed 4 nights in May 2019
Verified

8/10 Good

Abd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018
Verified

8/10 Good

HELJA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nyfikenhet

Stayed 3 nights in Mar 2018
Verified

10/10 Excellent

MUHAMMAD JOHAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verified

8/10 Good

petrina

Liked: Cleanliness, staff & service, room comfort
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities