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Sofitel Dubai The Palm Resort & Spa

5.0 star property

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Photo gallery for Sofitel Dubai The Palm Resort & Spa

Exterior
Property video
Deluxe Villa, 4 Bedrooms, Private Pool, Beachside (Riviera) | Egyptian cotton sheets, premium bedding, minibar, in-room safe
Balcony view
Signature Suite, 1 King Bed with Sofa bed, Sea View (1 bedroom - Palm), Adults Only | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
$319
$282 nightly
$319 total
Total with taxes and fees
Jan 18 - Jan 19

Explore the area

View in a map
East Crescent Road, Dubai, 55558
  • Place, Palm Islands
    ‪1 min walk‬
  • Place, Aquaventure
    ‪3 min drive‬
  • Place, Lost Chambers Aquarium
    ‪7 min drive‬
  • Airport, Dubai (DXB-Dubai Intl.)
    ‪39 min drive‬

Room options

View all photos for Luxury Room, 1 King Bed, Balcony, Sea View

Luxury Room, 1 King Bed, Balcony, Sea View | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Luxury Room, 1 King Bed, Balcony, Sea View

8.4 out of 10
Very good
(26 reviews)
  • 473 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed, Balcony (Palm View)

Luxury Room, 1 King Bed, Balcony (Palm View) | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Luxury Room, 1 King Bed, Balcony (Palm View)

9.0 out of 10
Wonderful
(25 reviews)
  • 473 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Balcony (Club Access)

Junior Suite, 1 King Bed with Sofa bed, Balcony (Club Access) | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Junior Suite, 1 King Bed with Sofa bed, Balcony (Club Access)

7.8 out of 10
Good
(6 reviews)
  • 646 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Balcony, Sea View (Club Access)

Junior Suite, 1 King Bed with Sofa bed, Balcony, Sea View (Club Access) | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Junior Suite, 1 King Bed with Sofa bed, Balcony, Sea View (Club Access)

9.4 out of 10
Exceptional
(11 reviews)
  • 646 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Twin Room, 2 Twin Beds, Balcony (Palm View)

Luxury Twin Room, 2 Twin Beds, Balcony (Palm View) | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Luxury Twin Room, 2 Twin Beds, Balcony (Palm View)

9.0 out of 10
Wonderful
(7 reviews)
  • 473 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Signature Suite, 1 King Bed with Sofa bed, Resort View (1 bedroom - Palm), Adults Only

Signature Suite, 1 King Bed with Sofa bed, Resort View (1 bedroom - Palm), Adults Only | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Signature Suite, 1 King Bed with Sofa bed, Resort View (1 bedroom - Palm), Adults Only

10.0 out of 10
Exceptional
(1 review)
  • 915 sq ft
  • 1 bedroom
  • Beach view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Suite, 1 King Bed with Sofa bed, Club Lounge Access, Sea View (Prestige)

Club Suite, 1 King Bed with Sofa bed, Club Lounge Access, Sea View (Prestige) | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Club Suite, 1 King Bed with Sofa bed, Club Lounge Access, Sea View (Prestige)

8.4 out of 10
Very good
(7 reviews)
  • 915 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Signature Suite, 1 King Bed with Sofa bed, Sea View (1 bedroom - Palm), Adults Only

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Signature Suite, 1 King Bed with Sofa bed, Sea View (1 bedroom - Palm), Adults Only

9.6 out of 10
Exceptional
(4 reviews)
  • 915 sq ft
  • 1 bedroom
  • Beach view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Suite, 2 Bedrooms, Club Lounge Access, Sea View (Opera)

Club Suite, 2 Bedrooms, Club Lounge Access, Sea View (Opera) | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Club Suite, 2 Bedrooms, Club Lounge Access, Sea View (Opera)

10.0 out of 10
Exceptional
(4 reviews)
  • 1346 sq ft
  • 2 bedrooms
  • Sea view
  • Sleeps 5
  • 2 King Beds

View all photos for Classic Room

Classic Room | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Classic Room

9.4 out of 10
Exceptional
(9 reviews)
  • 473 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Apartment, 1 Bedroom, Kitchen, Resort View

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Family Apartment, 1 Bedroom, Kitchen, Resort View

8.6 out of 10
Excellent
(4 reviews)
  • 818 sq ft
  • 1 bedroom
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Family Apartment, 1 Bedroom, Kitchen, Sea View

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Family Apartment, 1 Bedroom, Kitchen, Sea View

10.0 out of 10
Exceptional
(8 reviews)
  • 807 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Family Apartment, 1 King Bed with Sofa bed, Kitchen, Resort View (2 Bedrooms)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Family Apartment, 1 King Bed with Sofa bed, Kitchen, Resort View (2 Bedrooms)

10.0 out of 10
Exceptional
(3 reviews)
  • 1453 sq ft
  • 2 bedrooms
  • Resort view
  • Sleeps 5
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Family Apartment, 2 Bedrooms, Kitchen, Sea View

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Family Apartment, 2 Bedrooms, Kitchen, Sea View

9.8 out of 10
Exceptional
(7 reviews)
  • 1453 sq ft
  • 2 bedrooms
  • Sea view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Villa, 3 Bedrooms, Private Pool, Beachside (Beach)

Deluxe Villa, 3 Bedrooms, Private Pool, Beachside (Beach) | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Villa, 3 Bedrooms, Private Pool, Beachside (Beach)

  • 5285 sq ft
  • 3 bedrooms
  • Beach view
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Villa, 4 Bedrooms, Private Pool, Beachside (Eden)

Villa, 4 Bedrooms, Private Pool, Beachside (Eden) | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Villa, 4 Bedrooms, Private Pool, Beachside (Eden)

  • 7986 sq ft
  • 4 bedrooms
  • Beach view
  • Sleeps 8
  • 3 King Beds and 1 Large Twin Bed

View all photos for Deluxe Villa, 4 Bedrooms, Private Pool, Beachside (Palm)

Deluxe Villa, 4 Bedrooms, Private Pool, Beachside (Palm) | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Villa, 4 Bedrooms, Private Pool, Beachside (Palm)

  • 7986 sq ft
  • 4 bedrooms
  • Beach view
  • Sleeps 8
  • 1 King Bed and 3 Large Twin Beds

View all photos for Deluxe Villa, 4 Bedrooms, Private Pool, Beachside (Riviera)

Deluxe Villa, 4 Bedrooms, Private Pool, Beachside (Riviera) | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Villa, 4 Bedrooms, Private Pool, Beachside (Riviera)

  • 7986 sq ft
  • 4 bedrooms
  • Beach view
  • Sleeps 8
  • 3 King Beds and 1 Large Twin Bed

View all photos for Suite, 4 Bedrooms, Terrace (The Palm)

Suite, 4 Bedrooms, Terrace (The Palm) | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Suite, 4 Bedrooms, Terrace (The Palm)

  • 4850 sq ft
  • 4 bedrooms
  • Beach view
  • Sleeps 9
  • 3 King Beds and 1 Large Twin Bed

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Total with taxes and fees
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About the neighborhood

Dubai

With a stay at Sofitel Dubai The Palm Resort & Spa in Dubai (Palm Jumeirah), you'll be within a 5-minute drive of Aquaventure and Palm Islands. .This beach resort is 8.2 mi (13.2 km) from Marina Beach and 8.9 mi (14.3 km) from Burj Al Arab.
View more Resorts in DubaiOpens in a new window

What's nearby

  • Palm Islands - 1 min walk - 0.0 miles
  • Aquaventure - 3 min drive - 1.1 miles
  • Lost Chambers Aquarium - 7 min drive - 1.3 miles
  • Burj Khalifa - 29 min drive - 17.6 miles
  • Dubai Mall - 29 min drive - 18.2 miles

Getting around

  • Atlantis Aquaventure Waterpark Station - 4 min drive
  • Dubai Intl. Airport (DXB) - 41 min drive

Restaurants

  • ‪Cloud 22 - ‬8 min walk
  • ‪Nobu By The Beach - ‬8 min walk
  • ‪Starbucks / ستاربكس - ‬16 min walk
  • ‪Ariana’s Persian Kitchen - ‬10 min walk
  • ‪Estiatorio Milos Dubai - ‬9 min walk

About this property

Sofitel Dubai The Palm Resort & Spa

Luxury resort on the beach, with 5 outdoor pools
Sofitel Dubai The Palm Resort & Spa offers 546 accommodations with iPod docking stations and minibars. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 40-inch flat-screen televisions come with satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and bidets.

This Dubai resort provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and safes. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

A private beach, an outdoor tennis court, and a marina are featured at the resort. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 28 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 546 guestrooms featuring iPod docking stations and minibars. 40-inch flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 5 outdoor swimming pools, you can spend some time at the private beach. Additional amenities at this resort include complimentary wireless internet access, concierge services, and babysitting (surcharge). If you'd like to spend the day shopping, you can hop on the complimentary shuttle.
Enjoy international cuisine at Manava, one of the resort's 7 restaurants, or stay in and take advantage of the 24-hour room service. When you are in need of a refreshing drink, visit the beach bar or one of 6 bars/lounges, or 2 poolside bars. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Dubai? This resort has 13153 square feet (1222 square meters) of space consisting of a conference center and 9 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Manava - This buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
Laguna Lounge - Onsite theme restaurant. Open daily.
Porterhouse Grill - This steakhouse specializes in international cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Open daily.
Moana - Overlooking the pool, this fine-dining restaurant specializes in seafood and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free shopping center shuttle
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AED 155 for adults and AED 77.50 for children
  • 2 poolside bars
  • 6 bars/lounges
  • 7 restaurants
  • A beach bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Laguna Lounge
  • Manava
  • Moana
  • Porterhouse Grill

Things to do

  • 5 outdoor pools
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Library
  • Outdoor tennis court
  • Playground
  • Rowing/canoeing
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Steam room
  • Waterslide
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Trampoline
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 9 meeting rooms
  • Business center
  • Conference center (13,153 square feet of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • Marina
  • On a private beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 28 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AED 368.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AED 500.00
  • New Year's Eve (December 31) Gala Dinner per adult: AED 2400
  • New Year's Eve (December 31) Gala Dinner per child: AED 1650 (from 6 to 18 years old)
  • A tax is imposed by the city: AED 20.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 20.00 for the first bedroom per night, and increases by AED 20.00 per night for each additional bedroom.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 155 for adults and AED 77.50 for children
  • Airport shuttle fee: AED 350 per vehicle (roundtrip)
  • Rollaway bed fee: AED 368.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
UAE residents must present a valid passport Emirates ID upon check-in; a driver's license is not accepted.

We should mention

Pool access available from 9:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Dubai Palm Resort
Dubai Palm Sofitel
Sofitel Dubai Palm
Sofitel Dubai Palm Resort
Sofitel Resort
Sofitel Palm Resort
Sofitel Palm
Sofitel Dubai The Palm Resort Spa
Sofitel Dubai The Palm & Dubai
Sofitel Dubai The Palm Resort & Spa Dubai
Sofitel Dubai The Palm Resort & Spa Resort
Sofitel Dubai The Palm Resort & Spa Resort Dubai

Sofitel Dubai The Palm Resort & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 920 out of 1219 reviews
Rating 8 - Good. 173 out of 1219 reviews
Rating 6 - Okay. 64 out of 1219 reviews
Rating 4 - Poor. 31 out of 1219 reviews
Rating 2 - Terrible. 31 out of 1219 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Sebastian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For a 5 star hotel it lacked a bit when it comes to restaurants, as choices weren't great and 2 restaurants had slow service, while 2 had poor food choices. It also lacked local foods.
Stayed 10 nights in Sep 2025

10/10 Excellent

Kelyn, Houston

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 7 nights in Oct 2025

10/10 Excellent

Mehroz Ahad

Liked: Cleanliness
Stayed 7 nights in Oct 2025

10/10 Excellent

Kaffya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2025

10/10 Excellent

Claire

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic highly recommended
Stayed 4 nights in Oct 2025

10/10 Excellent

Omar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to do the honeymoon. Private beach is just a few walking minutes away. Enjoyed the stay with my wife. Personal is very friendly and helpful.
Stayed 9 nights in Sep 2025

10/10 Excellent

Weronika

Stayed 12 nights in Sep 2025

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

Rajuben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service from all staff, always ready to help. Hotel was super clean too.
Stayed 6 nights in Sep 2025

10/10 Excellent

Paul

Stayed 2 nights in Sep 2025

10/10 Excellent

Irakli, OLD GREENWICH

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were absolutely amazing. Everyone was so professional. Top notch customer service. I have nothing negative to say about anything. Will stay here again without a doubt
Stayed 4 nights in Oct 2025

10/10 Excellent

Stephen

Stayed 3 nights in Sep 2025

10/10 Excellent

Abdo, palo alto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great
Stayed 7 nights in Sep 2025

10/10 Excellent

Anita Mireille

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Lovely location, lovely beach, great food in all restaurants. Great staff
Stayed 6 nights in Aug 2025

10/10 Excellent

Mostafa

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel with excellent facilities and a very welcoming environment. Mr. Bassel is an excellent manager. He has truly made sure that we have a very pleasant vacation in all possible ways!
Stayed 3 nights in Sep 2025

10/10 Excellent

Kaffyazaman

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel! Would defo stay again.
Stayed 2 nights in Sep 2025

10/10 Excellent

neil

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

Philip

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our third time staying in the resort. The service is the best we recieve anywhere in the world. The hotel is phenominal for couples and families. Very mature understated resort. Tones of pools. Amazing sea. Amazing half board. I would recommend getting a suite to access the lounge. It makes the stay like a all inclusive as you get drinks all day in the lounge
Stayed 12 nights in Sep 2025

10/10 Excellent

Hana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2025

10/10 Excellent

ian Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel with exceptional staff Very large room with huge balcony and good amenities eating around on half board a worthwhile option the access to premium lounge a bonus celebrated my birthday and everywhere we went the staff appeared to know and had balloons, cards and cake few small complaints had to pay for water with meals which I have not seen in any other 5* hotels the mini bar due to the type of room booked, should really have been included in a 5* hotel found if not ordering extras on the half board option, staff seemed less attentive. Noticed this in the steakhouse as the first visit was for my birthday and we added a number of items and staff were brilliant but on a return visit just ordering normal off the menu, the staff were more interested in other guests
Stayed 7 nights in Sep 2025

10/10 Excellent

Randy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is wonderful, the housekeeping staff is amazing. The lounge staff is fantastic. I loved the pools, the spa and the food. The happy hour is very nice and in general the hotel is really good. My only complain is that I had a suite for 10 nights which was quite expensive, however I couldn’t get complimentary late check out. Besides that, I highly recommend this hotel. Also, beware that the prices for services can be high, so ask before you get a haircut or massage or anything like that.
View from my suite.
Stayed 10 nights in Aug 2025

4/10 Poor

Musa

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Suneeya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly
Stayed 9 nights in Jul 2025

2/10 Terrible

Juhaim

Stayed 5 nights in Sep 2025

2/10 Terrible

Yasmin Kaur

Stayed 5 nights in Sep 2025