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Shangri-La Dubai

5.0 star property

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Photo gallery for Shangri-La Dubai

Poolside bar
Creator video - submitted by lana__creator
Hypo-allergenic bedding, minibar, in-room safe, desk
Picture-Perfect Room | Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk

Reviews

9.6 out of 10
Exceptional

Popular amenities

$309
$273 nightly
$309 total
Total with taxes and fees
Dec 15 - Dec 16

Explore the area

View in a map
Sheikh Zayed Road, P.o. Box 75880, Dubai, 0000
  • Place, Dubai Mall
    ‪15 min walk‬
  • Place, Dubai Aquarium & Underwater Zoo
    ‪17 min walk‬
  • Place, Burj Khalifa
    ‪18 min walk‬
  • Airport, Dubai (DXB-Dubai Intl.)
    ‪10 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Sea View

Deluxe Room, 1 King Bed, Sea View | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Sea View

9.8 out of 10
Exceptional
(58 reviews)
  • 484 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Sea View

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 2 Twin Beds, Sea View

9.4 out of 10
Exceptional
(19 reviews)
  • 484 sq ft
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Burj View

Deluxe Room, 1 King Bed, Burj View | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Burj View

9.8 out of 10
Exceptional
(22 reviews)
  • 484 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Burj View

Deluxe Room, 2 Twin Beds, Burj View | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 2 Twin Beds, Burj View

9.6 out of 10
Exceptional
(5 reviews)
  • 484 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Horizon Deluxe Room, 1 King Bed - Exclusive access to the Horizon Club Lounge and breakfast

Horizon Deluxe Room, 1 King Bed - Exclusive access to the Horizon Club Lounge and breakfast | Hypo-allergenic bedding, minibar, in-room safe, desk

Horizon Deluxe Room, 1 King Bed - Exclusive access to the Horizon Club Lounge and breakfast

9.6 out of 10
Exceptional
(14 reviews)
  • 484 sq ft
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Horizon Deluxe, Room, 2 Twin Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Horizon Deluxe, Room, 2 Twin Beds

  • 484 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom - Exclusive access to the Horizon Club Lounge and breakfast

Suite, 1 Bedroom - Exclusive access to the Horizon Club Lounge and breakfast | Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 1 Bedroom - Exclusive access to the Horizon Club Lounge and breakfast

9.6 out of 10
Exceptional
(4 reviews)
  • 893 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Horizon, Executive Room - Exclusive access to the Horizon Club Lounge and breakfast

Hypo-allergenic bedding, minibar, in-room safe, desk

Horizon, Executive Room - Exclusive access to the Horizon Club Lounge and breakfast

10.0 out of 10
Exceptional
(12 reviews)
  • 592 sq ft
  • Partial sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Horizon, Premier Room - Exclusive access to the Horizon Club Lounge and breakfast

Hypo-allergenic bedding, minibar, in-room safe, desk

Horizon, Premier Room - Exclusive access to the Horizon Club Lounge and breakfast

10.0 out of 10
Exceptional
(11 reviews)
  • 710 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Picture-Perfect Room

Picture-Perfect Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Picture-Perfect Room

10.0 out of 10
Exceptional
(2 reviews)
  • 484 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Dubai

With a stay at Shangri-La Dubai, you'll be centrally located in Dubai, a 4-minute drive from Dubai Aquarium & Underwater Zoo and 5 minutes from Dubai Mall. .This family-friendly hotel is 2.4 mi (3.8 km) from Burj Khalifa and 3.3 mi (5.4 km) from Dubai World Trade Centre.

What's nearby

  • City Walk - 11 min walk - 0.6 miles
  • Emaar Square - 14 min walk - 0.8 miles
  • Dubai Mall - 15 min walk - 0.8 miles
  • Dubai Aquarium & Underwater Zoo - 17 min walk - 0.9 miles
  • Burj Khalifa - 18 min walk - 1.0 mile

Getting around

  • Financial Centre Station - 8 min walk
  • Dubai Intl. Airport (DXB) - 19 min drive

Restaurants

  • ‪Al Safadi - ‬14 min walk
  • ‪Shawerma Alfarooj - ‬4 min walk
  • ‪Zaatar W Zeit - ‬1 min walk
  • ‪Jones The Grocer - ‬16 min walk
  • ‪Bentoya - ‬13 min walk

About this property

Shangri-La Dubai

Luxury hotel with 5 restaurants and a full-service spa
Shangri-La Dubai offers 302 air-conditioned accommodations with minibars and safes. A pillow menu is available. LED televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary newspapers and complimentary bottled water. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor tennis court and a health club are featured at the hotel. An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Chi has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, Swedish massages, Thai massages, and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Make yourself at home in one of the 302 air-conditioned rooms featuring minibars and LED televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries. Conveniences include safes and desks, as well as phones with free local calls.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an outdoor pool, and an indoor pool. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy international cuisine at Dunes Cafe, one of the hotel's 5 restaurants, or stay in and take advantage of the 24-hour room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Dunes Cafe - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Hoi An - Onsite theme restaurant. Open daily.
Shang Palace - Onsite theme restaurant. Open daily.
Lobby Lounge - Onsite café. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AED 150 for adults and AED 150 for children
  • 5 restaurants
  • A bar/lounge
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • Dunes Cafe
  • Hoi An
  • Lobby Lounge
  • Shang Palace

Things to do

  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Outdoor pool
  • Outdoor tennis court
  • Pilates classes
  • Racquetball/squash
  • Sauna
  • Steam room
  • Tennis lessons
  • Yoga classes

Family friendly

  • Art supplies
  • Children's pool
  • In-room babysitting (surcharge)
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (43 inch wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
Meals are not included in the half board rate for children ages 11 and under. Meals for children can be requested onsite for a surcharge.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AED 150.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 20.00 for the first bedroom per night, and increases by AED 20.00 per night for each additional bedroom.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 150 for adults and AED 150 for children
  • Airport shuttle fee: AED 350 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: AED 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.
Property Registration Number 1506855

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is required for transportation to and from this property

Property is also known as

Dubai Hotel Shangri-la
Dubai Shangri-la
Dubai Shangri-la Hotel
Hotel Dubai Shangri-la
Hotel Shangri-la Dubai
Shangri-la Dubai
Shangri-la Dubai Hotel
Shangri-la Hotel Dubai
Shangri La Hotel Dubai
Shangri La Dubai
Shangri Hotel Dubai
Shangri Dubai
Shangri-La Dubai Hotel
Shangri-La Dubai Dubai
Shangri La Hotel Dubai
Shangri-La Dubai Hotel Dubai

Reviews

Shangri-La Dubai Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 1308 out of 1543 reviews
Rating 8 - Good. 144 out of 1543 reviews
Rating 6 - Okay. 50 out of 1543 reviews
Rating 4 - Poor. 19 out of 1543 reviews
Rating 2 - Terrible. 22 out of 1543 reviews

Reviews

10/10 Excellent

Dolores

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shangri‑La Dubai is a strong choice if you want a luxury stay in a great location, good food, and strong service. I commend them for the exceptional hospitality and service during my recent stay creating a truly memorable experience.The warm welcome, attentive staff and impeccable facilities made my stay both comfortable and enjoyable…everything reflected the high standards the Shangri-La name is known for.
Stayed 6 nights in Sep 2025

10/10 Excellent

Shyamala

Liked: Cleanliness, staff & service, amenities
Stayed 6 nights in Aug 2025

10/10 Excellent

Janet

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay, service was excellent!
Stayed 3 nights in Sep 2025

10/10 Excellent

Leandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!
Stayed 5 nights in Jul 2025

10/10 Excellent

Hitz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel located in downtown Dubai , close to Dubai Mall and Burj Khalifa . Friendly staff and good amenities.
Stayed 4 nights in Jun 2025

10/10 Excellent

lutharsan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service overall.
Stayed 2 nights in Sep 2025

10/10 Excellent

MONICA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and staff, the best, all the employees they have, specially Khodarahm at the entrance,he always was super Happy, and at the club level, zeynep, was super nice,the sane Karim, Janet, in general, was a wonderful experience, we will be back
Stayed 5 nights in Aug 2025

10/10 Excellent

stevie, Baltimore

Stayed 5 nights in May 2025

10/10 Excellent

Ilarie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My experience at Shangri-La Dubai was nothing short of amazing. From the moment I arrived, the staff made me feel so welcome. The cleanliness of the hotel is impeccable, and every detail is carefully maintained. The front desk receptionist, Kunga, was incredibly kind and attentive, making check-in smooth and even arranging a beautiful room decoration that made me feel so special for my birthday. The duty manager, Archel, went above and beyond to ensure my stay was perfect, his professionalism and warmth really stood out. The hotel also surprised me with a complimentary breakfast and even offered me a late checkout, which made my trip so much more relaxing. The spa experience was one of the best I’ve ever had, peaceful, luxurious, and rejuvenating. The food was absolutely delicious, with plenty of variety and freshness. Every meal felt like a treat. Overall, Shangri-La Dubai exceeded every expectation. It’s not just the stunning property, but the people who work there that make the stay truly unforgettable. Thank you, Kunga and Archel, for your outstanding service. I will definitely be coming back!
Stayed 2 nights in Sep 2025

10/10 Excellent

Jen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice location,cleaniss and comfy room.

Stayed 2 nights in Sep 2025

10/10 Excellent

Eva

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, very convenient, staff very attentive, breakfast with plenty options. I do strongly recommend and will not hesitate choosing it again in our next trip to Dubai.
Stayed 2 nights in Sep 2025

10/10 Excellent

Valini

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was great staff id do friendly its in a very convenient spot and overall it was great
Stayed 5 nights in Jun 2025

10/10 Excellent

Richmond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool
Stayed 7 nights in Aug 2025

10/10 Excellent

Mohamed Shakir Iqubal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved every minute staying here. The whole staff was very helpful and sent out of their way to make sure are questions were answered and we got what we wanted.
Stayed 6 nights in Aug 2025

10/10 Excellent

Martynas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2025

10/10 Excellent

TRINA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel! Very nice and convenient to everything that I booked for fun. The staff was top tier from check in to check out. They made our anniversary everything that we wished for. I recommend this hotel and will definitely return in the future!
Stayed 5 nights in Sep 2025

8/10 Good

Hrithik

Liked: Staff & service, room comfort

Great Stay

Great location and hotel. The only thing that let down the stay was smoking in the pool and the surrounding areas of pool. Not everyone is a smoker, this ruins the fun of the pool. Plus no place to sit in reception, there is a cafe but you have to order if you want to sit there.
Stayed 4 nights in Aug 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at this hotel was truly exceptional. From the moment I arrived, I was warmly welcomed and made to feel both valued and cared for. The staff demonstrated genuine attentiveness and thoughtfulness throughout my stay, anticipating my needs before I even expressed them. The attention to detail was remarkable, creating a seamless and memorable experience. A special mention goes to the doorman, who went above and beyond to ensure I felt completely at ease and never had to lift a finger. His professionalism and kindness set the tone for the entire visit. Every interaction I had with the team reflected a commitment to excellence in service. This is by far the best hotel I’ve ever stayed in, and I would not hesitate to recommend it to anyone seeking comfort, luxury, and outstanding hospitality. I look forward to returning.
Stayed 3 nights in Sep 2025

10/10 Excellent

Cheriene L

Stayed 4 nights in Aug 2025

10/10 Excellent

cheriene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a beautiful hotel with accommodating staff. We went for my birthday my cousin and I, and had the best stay. We felt very safe and relaxed during our stay and would stay again. Khodarahm the valet, was so nice and attentive!
Stayed 2 nights in Sep 2025

2/10 Terrible

Iojan Ezekielle

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

6/10 Okay

Mohammad

Traveled with family and small children
Liked: Cleanliness, amenities
For the price point breakfast buffet was disappointing very limited options and also staff charged me for upgrade where as they themselves offer free upgrade at check in but during check out they charged for upgrade citing they dont know anything abt free upgrade and person who did check in is not available .
Stayed 2 nights in Aug 2025

10/10 Excellent

Shakti

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A truly 5 star experience, the entire team at Shangri-La was just excellent
Stayed 10 nights in Aug 2025

10/10 Excellent

Sara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10 out of 10

we enjoyed a 3 night stay in the Shangri La Dubai. Every member of staff went above and beyond. The hotel is impeccable, food was delicious and beautifully presented. Breakfast had an almost exhaustive range to choose from, and the horizon club was brilliant. The room cleaning staff were top notch and I could not fault this hotel in any way. Stand out staff include chefs, doormen, and reception staff. A special mention to Keith and his manager in the Horizon club. They were so friendly, engaging and helpful with the perfect mix of friendly approachability and professionalism. Will most definitely return to this amazing hotel.
Stayed 3 nights in Aug 2025

6/10 Okay

Gloria

Stayed 1 night in Sep 2025