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CheapTickets Verified Reviews
Exceptional!
4.7 of 5 guest rating
Room type Options Nightly price Book
Deluxe Twin Room, 2 Twin Beds
344 square feet
2 Twin Beds
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Other room types
Superior Suite
517 square feet
1 Double Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Executive Room, 1 King Bed (Burj Khalifa View)
Room with view
344 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Deluxe Room, 1 King Bed
344 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Superior Twin Room, 2 Twin Beds
Room with view
344 square feet
2 Twin Beds
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Superior Room, 1 King Bed
Room with view
344 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Executive Twin Room, 2 Twin Beds (Burj Khalifa View)
Room with view
344 square feet
2 Twin Beds
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Premier Suite, 1 King Bed
635 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price

Get an overview of this hotel
Luxury Dubai hotel in Downtown Dubai, near Dubai Mall

Popular property highlights

Free valet parking
Free WiFi
24-hour business center
Laundry facilities
24-hour front desk

With a stay at Pullman Dubai Downtown, you'll be centrally located in Dubai, within a 5-minute drive of Burj Khalifa and Dubai Mall. This 5-star hotel is 1.4 mi (2.3 km) from Dubai Fountain and 2 mi (3.3 km) from Dubai Aquarium & Underwater Zoo.

Make yourself at home in one of the 340 guestrooms featuring minibars (stocked with some free items) and espresso makers. Wired and wireless Internet access is complimentary, while 40-inch LED televisions with digital programming provide entertainment. Bathrooms feature shower/tub combinations with rainfall showerheads and designer toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, an outdoor pool, and a sauna. This Art Deco hotel also features complimentary wireless Internet access, concierge services, and a hair salon.

Enjoy a meal at Couqley French Brasserie or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Mingle with other guests at the complimentary reception, held daily. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.

Featured amenities include complimentary wired Internet access, a 24-hour business center, and dry cleaning/laundry services. Planning an event in Dubai? This hotel has 3423 square feet (318 square meters) of space consisting of conference space and 4 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Pullman Dubai Downtown features an outdoor pool and a health club. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A complimentary manager's reception is offered each day. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a 24-hour business center and 4 meeting rooms. Event facilities measuring 3423 square feet (318 square meters) include conference space. This Art Deco hotel also offers a sauna, spa services, and a library. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary covered self parking and covered valet parking are available on site, along with a car charging station.

Pullman Dubai Downtown has designated areas for smoking.

  • Walkway to water
  • Library
  • Number of outdoor pools - 1
  • Elevator
  • Locally-owned & organized tours & activities
  • Fitness facilities
  • Locally-sourced food on site (80% or more)
  • 24-hour front desk
  • At least 80% of all lighting comes from LEDs
  • Covered parking
  • Porter/bellhop
  • Secured parking
  • Covered parking
  • Free self parking
  • Secured parking
  • Dry cleaning/laundry service
  • Free valet parking
  • Computer station
  • Water-efficient showers only
  • Water-efficient toilets only
  • Conference space size (meters) - 318
  • Number of meeting rooms - 4
  • Free reception
  • Terrace
  • Luggage storage
  • Secured bicycle storage
  • Bicycle parking available
  • Hair salon
  • ATM/banking
  • Concierge services
  • Snack bar/deli
  • Designated smoking areas
  • Pool umbrellas
  • Total number of rooms - 340
  • Number of floors - 19
  • Number of buildings/towers - 1
  • Airport transportation (surcharge)
  • Coffee/tea in common areas
  • Number of bars/lounges - 1
  • Number of poolside bars - 1
  • Full-service spa
  • Conference space
  • Spa treatment room(s)
  • Beach cabanas (surcharge)
  • Tours/ticket assistance
  • Year Built - 2014
  • Electric car charging station
  • Steam room
  • Free WiFi
  • Pool sun loungers
  • Sauna
  • Health club
  • Free wired internet
  • Number of coffee shops/cafes - 1
  • RV, bus, truck parking
  • Safe-deposit box at front desk
  • Spa services on site
  • Free long-term parking
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • 24-hour business center
  • Conference space size (feet) - 3423
  • Ballroom
  • Laundry facilities
  • Wedding services
  • Garden
  • Multilingual staff

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Languages Spoken

  • English
  • French
  • German
  • Italian
  • Spanish
  • Portuguese
  • Russian
  • Dutch
  • Arabic

Parking

Free long-term parking , Free self parking , Free valet parking , RV, bus, truck parking

Room Amenities

Pullman Dubai Downtown offers 340 accommodations with minibars (stocked with some free items) and laptop-compatible safes. Beds feature premium bedding. 40-inch LED televisions come with premium digital channels. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and designer toiletries. This Dubai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include espresso makers and complimentary bottled water. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Television
  • Daily housekeeping
  • Phone
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Espresso maker
  • Room service (24 hours)
  • Designer toiletries
  • Desk
  • In-room climate control (air conditioning)
  • Premium bedding
  • Soundproofed rooms
  • Iron/ironing board (on request)
  • Turndown service
  • Free bottled water
  • Premium TV channels
  • Bidet
  • Blackout drapes/curtains
  • Slippers
  • Shower/tub combination
  • In-room safe (laptop compatible)
  • Digital TV service
  • Free WiFi
  • Free wired internet
  • TV size: 40
  • TV size measurement: inch
  • Rainfall showerhead
  • Connecting/adjoining rooms available
  • Free cribs/infant beds
  • Minibar (stocked, some free items)
  • LED TV
  • Rollaway/extra beds (surcharge)
  • Towels provided
  • Bedsheets provided
  • Housekeeping on request
  • Laptop-friendly workspace
  • Braille signage
  • Raised toilet seat
  • Grab bar - near toilet
  • Bathroom emergency pull cord
  • Wardrobe or closet
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • Energy-saving switches

Where to Eat

A complimentary manager's reception is offered each day.

Couqley French Brasserie - This restaurant specializes in international cuisine.

Lolita Pool Bar & Lounge - This bar is located by the pool and specializes in international cuisine. Open daily.

Brothaus Bakery Bistro - Onsite bistro. Open daily.

Late night fare is available from 24-hour room service.

Nearby Things to Do

Recreational amenities at the hotel include an outdoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Racquetball/squash on site

Spa Services

The Spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 4
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 18
  • Thai massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

Check-in time starts at 2:00 PM

Check-in time ends at anytime

Minimum check-in age is: 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AED 150.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash.

This property advises that guest safety measures are currently in place. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Sustainability/community reinvestment (10% revenue or more)

Guest education on local ecosystems and culture

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Car not required

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Gloves are available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

Property is not currently implementing any enhanced cleaning measures

Service animals not allowed

Parking height restrictions apply

Individually-wrapped food options are not available

Debit cards

Gap period enforced between guest stays - 24 hours

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AED 500.00 per day
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 130 for adults and AED 65 for children
  • Airport shuttle fee: AED 250 per vehicle (one-way, maximum occupancy 2)
  • Airport shuttle fee per child: AED 250 (one-way), (from 6 to 12 years old)
  • Early check-in fee: AED 200 (subject to availability)
  • Late check-out fee: AED 200 (subject to availability)
  • Rollaway bed fee: AED 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Steigenberger Hotel Business Bay Dubai
  • Pullman Dubai Downtown Hotel
  • Pullman Dubai Downtown Dubai
  • Pullman Dubai Downtown Hotel Dubai
  • Steigenberger Hotel Downtown Dubai
  • Steigenberger Hotel Business Bay Dubai

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

No pets and no service animals are allowed at this property.

A car is not required for transportation to and from this property.

Parking height restrictions apply.

This property advises that guest safety measures are currently in place.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

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