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Pullman Dubai Downtown

Property class: 5 and above

Choose dates to view prices

Photo gallery for Pullman Dubai Downtown

A modern hotel room with a living area, a dining table, a sofa, a TV, and a view of the city.
An outdoor dining area with tables and chairs, surrounded by hanging plants and a view of the city.
A modern hotel room with a breakfast bar, dining area, and a city view.
A rooftop bar with a pool, city skyline views, and seating areas.
A modern bar area with a curved counter, multiple seating options, and a decorative golden rooster sculpture.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Free WiFi
  • Air conditioning
$135 nightly
The current price is $156 total
Total with taxes and fees
Dec 9 - Dec 10

Explore the area

View in a map
Al Abraj Street with Marasi Drive, Dubai, 0000
  • Place, Dubai Water Canal
    ‪4 min walk‬
  • Place, Dubai Fountain
    ‪16 min walk‬
  • Place, Dubai Mall
    ‪18 min walk‬
  • Airport, Dubai (DXB-Dubai Intl.)
    ‪13 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

A modern hotel room with a large bed, a blue armchair, a glass coffee table, and a city view.

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(7 reviews)
  • Canal view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Superior Suite, Canal View

A hotel room with a large bed, a desk with a lamp, a chair, and a view of a cityscape through large windows.

Superior Suite, Canal View

7.6 out of 10
Good
(4 reviews)
  • Canal view
  • 517 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free wired internet

View all photos for Deluxe Twin Room, 2 Twin Beds

A hotel room with two beds, a desk, a chair, a TV, and a large window with a city view.

Deluxe Twin Room, 2 Twin Beds

8.0 out of 10
Very good
(5 reviews)
  • Canal view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Executive Room, 1 King Bed (Club)

A modern hotel room with a large bed, a blue armchair, a glass coffee table, and a city view.

Executive Room, 1 King Bed (Club)

9.0 out of 10
Wonderful
(22 reviews)
  • City view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Executive Twin Room (Club)

A modern hotel room with two beds, a bedside table with a book and vase, a large abstract painting, and two potted plants.

Executive Twin Room (Club)

7.6 out of 10
Good
(4 reviews)
  • City view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Premier Suite, Canal View

A modern hotel room with a large bed, a desk, a chair, and a view of the cityscape through large windows.

Premier Suite, Canal View

  • Canal view
  • 657 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Superior Room, 1 King Bed

A hotel room with a large bed, a desk with a lamp, a chair, and a view of a cityscape through large windows.

Superior Room, 1 King Bed

8.4 out of 10
Very good
(47 reviews)
  • City view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Superior Twin Room, 2 Twin Beds

A modern hotel room with two beds, a bedside table with a book and vase, a large abstract painting, and two potted plants.

Superior Twin Room, 2 Twin Beds

8.6 out of 10
Excellent
(27 reviews)
  • City view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Deluxe Suite, 1 King Bed

A modern living room with a sofa, coffee table, and a large window with a city view.

Deluxe Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • Canal view
  • 689 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

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  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, 942 reviews
$120 nightly
The price is $137
Nov 9 - Nov 10
Total with taxes and fees
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About the neighborhood

Dubai

A stay at Pullman Dubai Downtown places you in the heart of Dubai, a 5-minute drive from Dubai Mall and 7 minutes from Dubai World Trade Centre. .This family-friendly hotel is 7.9 mi (12.6 km) from Dubai Cruise Terminal and 8.7 mi (14 km) from City Centre Deira.

What's nearby

  • Dubai Water Canal - 4 min walk - 0.3 miles
  • Dubai Fountain - 16 min walk - 0.9 miles
  • Dubai Opera - 16 min walk - 0.9 miles
  • Dubai Mall - 18 min walk - 1.0 mile
  • Burj Khalifa - 2 min drive - 1.1 miles

Getting around

  • Dubai Trolley Station 3 Tram Station - 7 min walk
  • Dubai Intl. Airport (DXB) - 21 min drive

Restaurants

  • ‪Soul Kitchen - ‬7 min walk
  • ‪FireLake Grill House - ‬4 min walk
  • ‪Sah El Nom - ‬2 min walk
  • ‪St. Regis Bar - ‬5 min walk
  • ‪Al Hallab Bab El Bahar - ‬8 min walk

About this property

Pullman Dubai Downtown

Pullman Dubai Downtown offers 340 accommodations with minibars (stocked with some free items) and laptop-compatible safes. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 40-inch LED televisions come with premium digital channels. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Dubai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include espresso makers and complimentary bottled water. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Wellbeings Spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 340 guestrooms featuring minibars (stocked with some free items) and LED televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Bathrooms feature shower/tub combinations with rainfall showerheads and designer toiletries.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, an outdoor pool, and a sauna. This Art Deco hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy a meal at Couqley French Brasserie or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Mingle with other guests at the complimentary reception, held daily. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and dry cleaning/laundry services. Planning an event in Dubai? This hotel has 3423 square feet (318 square meters) of space consisting of conference space and 4 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
A complimentary manager's reception is offered each day.
Couqley French Brasserie - This restaurant specializes in international cuisine. Open daily.
Lolita Pool Bar & Lounge - This bar is located by the pool and specializes in international cuisine. Open daily.
BreadHouse Bistro&Bakery - Onsite bistro. Open daily.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free covered, secured self parking on site
  • Free covered, secured valet parking on site
  • Free extended parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: AED 130 for adults and AED 65 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • BreadHouse Bistro&Bakery
  • Couqley French Brasserie
  • Lolita Pool Bar & Lounge

Things to do

  • Bicycle storage
  • Full-service spa
  • Health club
  • Library
  • Outdoor pool
  • Racquetball/squash
  • Sauna
  • Steam room

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 3,423 square feet of conference space
  • 4 meeting rooms
  • Computer station

Outdoors

  • Beach cabanas (surcharge)
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator (40 inch wide door)
  • Null
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 19 floors
  • Art Deco architecture
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Built in 2014
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LED TV with premium digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Minors may not be accommodated at the property without an accompanying parent or legal guardian. Guests may be required to provide proof of the parental or legal guardian relationship and authorization upon arrival.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AED 150.0 per night
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AED 500.00 per day
  • A tax is imposed by the city: AED 20.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 20.00 for the first bedroom per night, and increases by AED 20.00 per night for each additional bedroom.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 130 for adults and AED 65 for children
  • Airport shuttle fee: AED 250 per vehicle (one-way, maximum occupancy 2)
  • Airport shuttle fee per child: AED 250 (one-way), (from 6 to 12 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AED 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and window guards
Property Registration Number 743145

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property
Parking height restrictions apply
Guests under 18 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision

Property is also known as

Steigenberger Hotel Business Bay Dubai
Pullman Dubai Downtown Hotel
Pullman Dubai Downtown Dubai
Pullman Dubai Downtown Hotel Dubai
Steigenberger Hotel Downtown Dubai
Steigenberger Hotel Business Bay Dubai

Pullman Dubai Downtown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 720 out of 1001 reviews
Rating 8 - Good. 178 out of 1001 reviews
Rating 6 - Okay. 50 out of 1001 reviews
Rating 4 - Poor. 25 out of 1001 reviews
Rating 2 - Terrible. 28 out of 1001 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and friendly people !
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love it The best hotel in Dubai And the best breakfast
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel and breakfast is very good
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best of best hotel….Everything is so awesome
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
V good location
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my second time at the Pullman and I really like the location. The staff is amazing! Very friendly and helpful, I also like their breakfast. The only thing is that compared to my first time in 2024 this time the hotel looks a little dated as if it needs a renovation very soon.
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good with facilities onsite. Nearby local shops, bus stop and walking distance to Dubai Mall.
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect, the staff were friendly, the rooms were very clean and the food was amazing. Thank you, you made my holiday wonderful.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved our stay! The staff and hospitality were beyond fantastic. The restaurants within the hotel were phenomenal too! Exceptional stay overall
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay and excellent hospitality.
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Was a good well priced, place but like everything else I Dubai no soul.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean, helpful staff overall stay was delightful and would recommend
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel good breakfast
Stayed 6 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
great hotel location and really clean and staff are really helpfull
Stayed 9 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The pool area is excellent.
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing stay!
Stayed 4 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and staff were very friendly
Stayed 6 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location of this Pullman downtown is the best. We had such a wonderful time. Beautiful, clean hotel. Hopefully would love to come back again.
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
10/10 service and food! I would definitely stay here again!
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay
Stayed 4 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Attentive staff, clean, modern rooms.
Stayed 3 nights in Oct 2025