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Dukes The Palm Dubai Hotel

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Private beach, sun loungers, beach umbrellas, beach towels
Creator video
Lobby
Fitness facility
3 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
The current price is $86
$74 nightly
$86 total
Total with taxes and fees
May 31 - Jun 1

Explore the area

View in a map
Palm Jumeirah, Dubai, 120015
  • Place, Palm Jumeirah Mall
    ‪1 min walk‬
  • Place, The View at The Palm
    ‪8 min walk‬
  • Place, Palm West Beach
    ‪14 min walk‬
  • Airport, Dubai (DXB-Dubai Intl.)
    ‪33 min drive‬

Room options

View all photos for Deluxe Room

1 bedroom, premium bedding, pillowtop beds, in-room safe

Deluxe Room

  • Sleeps 2

View all photos for Premium Room

1 bedroom, premium bedding, pillowtop beds, in-room safe

Premium Room

  • Sleeps 2

View all photos for Deluxe Studio

1 bedroom, premium bedding, pillowtop beds, in-room safe

Deluxe Studio

  • Sleeps 2

View all photos for Grand Studio

1 bedroom, premium bedding, pillowtop beds, in-room safe

Grand Studio

  • Sleeps 3

View all photos for Premium Studio

1 bedroom, premium bedding, pillowtop beds, in-room safe

Premium Studio

  • Sleeps 2

View all photos for One Bedroom Premium Apartment

1 bedroom, premium bedding, pillowtop beds, in-room safe

One Bedroom Premium Apartment

  • Sleeps 4

View all photos for Deluxe Suite

1 bedroom, premium bedding, pillowtop beds, in-room safe

Deluxe Suite

  • Sleeps 3

View all photos for Superior Suite

1 bedroom, premium bedding, pillowtop beds, in-room safe

Superior Suite

  • Sleeps 4

View all photos for Deluxe Room - Private Beach, Infinity Pool, Lazy River & Kids Club Access

Deluxe Room - Private Beach, Infinity Pool, Lazy River & Kids Club Access | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Deluxe Room - Private Beach, Infinity Pool, Lazy River & Kids Club Access

7.6 out of 10
Good
(8 reviews)
  • City view
  • 291 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 1 Large Twin Bed

View all photos for Superior Room - Private Beach, Infinity Pool, Lazy River & Kids Club Access

Superior Room - Private Beach, Infinity Pool, Lazy River & Kids Club Access | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Superior Room - Private Beach, Infinity Pool, Lazy River & Kids Club Access

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Room - Private Beach, Infinity Pool, Lazy River & Kids Club Access

Premium Room - Private Beach, Infinity Pool, Lazy River & Kids Club Access | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Premium Room - Private Beach, Infinity Pool, Lazy River & Kids Club Access

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 398 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Suite with Executive Lounge Access, Private Beach, Infinity Pool & Lazy River

Deluxe Suite with Executive Lounge Access, Private Beach, Infinity Pool & Lazy River | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Deluxe Suite with Executive Lounge Access, Private Beach, Infinity Pool & Lazy River

  • City view
  • 603 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Superior Suite with Executive Lounge Access, Private Beach, Infinity Pool & Lazy River

Superior Suite with Executive Lounge Access, Private Beach, Infinity Pool & Lazy River | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Superior Suite with Executive Lounge Access, Private Beach, Infinity Pool & Lazy River

  • City view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Premium Suite with Executive Lounge Access, Private Beach, Infinity Pool & Lazy River

Premium Suite with Executive Lounge Access, Private Beach, Infinity Pool & Lazy River | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Premium Suite with Executive Lounge Access, Private Beach, Infinity Pool & Lazy River

  • City view
  • 764 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Royal Suite with Executive Lounge Access, Private Beach, Infinity Pool & Lazy River

Royal Suite with Executive Lounge Access, Private Beach, Infinity Pool & Lazy River | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Royal Suite with Executive Lounge Access, Private Beach, Infinity Pool & Lazy River

  • Partial sea view
  • 1615 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Studio - Private Beach, Infinity Pool, Lazy River & Kids Club Access

Deluxe Studio - Private Beach, Infinity Pool, Lazy River & Kids Club Access | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Deluxe Studio - Private Beach, Infinity Pool, Lazy River & Kids Club Access

  • City view
  • 280 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Studio - Private Beach, Infinity Pool, Lazy River & Kids Club Access

1 bedroom, premium bedding, pillowtop beds, in-room safe

Superior Studio - Private Beach, Infinity Pool, Lazy River & Kids Club Access

  • City view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Studio - Private Beach, Infinity Pool, Lazy River & Kids Club Access

Premium Studio - Private Beach, Infinity Pool, Lazy River & Kids Club Access | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Premium Studio - Private Beach, Infinity Pool, Lazy River & Kids Club Access

  • City view
  • 388 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Studio - Private Beach, Infinity Pool, Lazy River & Kids Club Access

Executive Studio - Private Beach, Infinity Pool, Lazy River & Kids Club Access | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Executive Studio - Private Beach, Infinity Pool, Lazy River & Kids Club Access

  • City view
  • 517 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Grand Studio - Private Beach, Infinity Pool, Lazy River & Kids Club Access

Grand Studio - Private Beach, Infinity Pool, Lazy River & Kids Club Access | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Grand Studio - Private Beach, Infinity Pool, Lazy River & Kids Club Access

  • City view
  • 549 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Apartment, 1 Bedroom - Private Beach, Infinity Pool, Lazy River & Kids Club Access

Apartment, 1 Bedroom - Private Beach, Infinity Pool, Lazy River & Kids Club Access | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Apartment, 1 Bedroom - Private Beach, Infinity Pool, Lazy River & Kids Club Access

  • City view
  • 603 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds

View all photos for Premium One Bedroom Apartment with Executive Lounge Access,Private Beach, Infinity Pool & Lazy River

Premium One Bedroom Apartment with Executive Lounge Access,Private Beach, Infinity Pool & Lazy River | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Premium One Bedroom Apartment with Executive Lounge Access,Private Beach, Infinity Pool & Lazy River

  • City view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 2 Twin Sofa Beds

View all photos for Royal Suite

1 bedroom, premium bedding, pillowtop beds, in-room safe

Royal Suite

  • Sleeps 4

View all photos for Family Suite

1 bedroom, premium bedding, pillowtop beds, in-room safe

Family Suite

  • Sleeps 4

View all photos for Premium Suite

1 bedroom, premium bedding, pillowtop beds, in-room safe

Premium Suite

  • Sleeps 4

View all photos for Queen Elizabeth Suite

1 bedroom, premium bedding, pillowtop beds, in-room safe

Queen Elizabeth Suite

  • Sleeps 4

View all photos for Superior Room 1 King bed

1 bedroom, premium bedding, pillowtop beds, in-room safe

Superior Room 1 King bed

  • Sleeps 2

View all photos for Deluxe Room 1 King bed

1 bedroom, premium bedding, pillowtop beds, in-room safe

Deluxe Room 1 King bed

  • Sleeps 2

View all photos for Superior Room

1 bedroom, premium bedding, pillowtop beds, in-room safe

Superior Room

  • Sleeps 2

View all photos for Superior Studio

1 bedroom, premium bedding, pillowtop beds, in-room safe

Superior Studio

  • Sleeps 2

View all photos for Executive Studio

1 bedroom, premium bedding, pillowtop beds, in-room safe

Executive Studio

  • Sleeps 3

View all photos for Junior Suite

1 bedroom, premium bedding, pillowtop beds, in-room safe

Junior Suite

  • Sleeps 2

View all photos for One Bedroom Apartment

1 bedroom, premium bedding, pillowtop beds, in-room safe

One Bedroom Apartment

  • Sleeps 4

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Total with taxes and fees
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About the neighborhood

Dubai

With a stay at Dukes The Palm Dubai Hotel in Dubai (Palm Jumeirah), you'll be a 2-minute drive from Palm Jumeirah Mall and 6 minutes from Dubai Marina Mall. .This beach hotel is 3.8 mi (6 km) from Aquaventure and 4.4 mi (7.2 km) from Jebel Ali Race Course.

What's nearby

  • Palm Jumeirah Mall - 1 min walk - 0.1 miles
  • AURA SKYPOOL Dubai - 8 min walk - 0.4 miles
  • The View at The Palm - 8 min walk - 0.4 miles
  • Palm West Beach - 14 min walk - 0.8 miles
  • The Pointe - 2 min drive - 1.5 miles

Getting around

  • Nakheel Mall Station - 9 min walk
  • Dubai Intl. Airport (DXB) - 25 min drive

Restaurants

  • ‪Cou Cou Rooftop - ‬17 min walk
  • ‪Gatsby - ‬6 min walk
  • ‪Aretha - ‬11 min walk
  • ‪SUSHISAMBA - ‬14 min walk
  • ‪La Romana - ‬10 min walk

About this property

Dukes The Palm Dubai Hotel

Dukes The Palm Dubai Hotel offers 506 air-conditioned accommodations with safes and complimentary bottled water. Pillowtop beds feature premium bedding. 55-inch LED televisions come with satellite channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and bidets.

This Dubai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

A private beach, a marina, and a health club are featured at the hotel. An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include facials, body treatments, and manicures and pedicures.
Make yourself at home in one of the 506 air-conditioned rooms featuring LED televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can soak up the sun at the private beach or enjoy other recreational amenities including a health club and an outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy international cuisine at Great British Restaurant, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.
Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. Free valet parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Great British Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
West 14 - This steakhouse specializes in American cuisine and serves lunch and dinner.
Khyber - This restaurant specializes in Indian cuisine and serves dinner only.
DUKES Bar - Onsite bar.
24-hour room service is available.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: AED 122 for adults and AED 61 for children
  • 3 bars/lounges
  • 3 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • DUKES Bar
  • Great British Restaurant
  • Khyber
  • West 14

Things to do

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Full-service spa
  • Health club
  • Indoor pool
  • Outdoor pool
  • Playground

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • In a regional park
  • Marina
  • On a private beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • High-pile carpet in room
  • No elevator
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 15 floors
  • 2 buildings
  • Banquet hall
  • Comprehensive food waste policy
  • Designated smoking areas (fines apply)
  • No plastic drinking straws

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LED TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AED 150.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 15.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 15.00 for the first bedroom per night, and increases by AED 15.00 per night for each additional bedroom.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 122 for adults and AED 61 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AED 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 778705

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

DUKES Dubai Hotel Palm Jumeirah
DUKES Hotel
DUKES Dubai Palm Jumeirah
Dubai Dukes The Palm, a Royal Hideaway Hotel Hotel
Hotel Dukes The Palm, a Royal Hideaway Hotel
Dukes Palm Royal Hideaway Hotel
Dukes Palm Royal Hideaway Dubai
Dukes The Palm, a Royal Hideaway Hotel Dubai
Dukes Palm Royal Hideaway Hotel Dubai
Hotel Dukes The Palm, a Royal Hideaway Hotel Dubai
DUKES Dubai Hotel Palm Jumeirah
Dukes Dubai
Dukes Palm Royal Hideaway
Dukes Palm Royal Hideaway Hotel Dubai
Dukes Palm Royal Hideaway Hotel
Dukes Palm Royal Hideaway Dubai
Dukes Palm Royal Hideaway
Hotel Dukes The Palm, a Royal Hideaway Hotel Dubai
Dubai Dukes The Palm, a Royal Hideaway Hotel Hotel
Hotel Dukes The Palm, a Royal Hideaway Hotel
Dukes The Palm, a Royal Hideaway Hotel Dubai
Dukes The Palm a Royal Hideaway Hotel
DUKES Dubai Hotel Palm Jumeirah
Dukes Dubai
Dukes Palm Royal Hideaway
Dukes The Palm, a Royal Hideaway Hotel Hotel
Dukes The Palm, a Royal Hideaway Hotel Dubai
Dukes The Palm, a Royal Hideaway Hotel Hotel Dubai

Dukes The Palm Dubai Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 676 out of 1038 reviews
Rating 8 - Good. 193 out of 1038 reviews
Rating 6 - Okay. 90 out of 1038 reviews
Rating 4 - Poor. 37 out of 1038 reviews
Rating 2 - Terrible. 42 out of 1038 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Tomasz

Stayed 2 nights in Jan 2026

10/10 Excellent

Adina, Vancouver

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
clean room, very nice stuff.
Stayed 6 nights in Dec 2025

8/10 Good

Ahmad Mrhf

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
They charge for ice , I asked them for a cup of ice they said they would charge me
Stayed 3 nights in Jan 2026

10/10 Excellent

Martin

Stayed 9 nights in Jan 2026

10/10 Excellent

Bariiat

Stayed 2 nights in Jan 2026

8/10 Good

Kiril

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
There is no synchronization in their system, I go to breakfast and I have to explain that it is included in my room package. the bathtub in the bathroom was constantly giving a problem, the water wouldn't drain
Stayed 6 nights in Jan 2026

8/10 Good

Rupa

Liked: Amenities, property conditions & facilities
Friendly staff at breakfast area
Stayed 6 nights in Jan 2026

10/10 Excellent

Oleksandr

Stayed 6 nights in Dec 2025

2/10 Terrible

Innocent

Stayed 8 nights in Jan 2026

8/10 Good

Negar

Stayed 3 nights in Dec 2025

10/10 Excellent

Peiman

Stayed 5 nights in Jan 2026

10/10 Excellent

Sohail, Slough

Stayed 4 nights in Dec 2025

10/10 Excellent

Jordyn

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic hotel! Great staff, friendly, accommodating and so helpful. Great breakfast and dinner options. Pool area was great, house keepers around the pool are very helpful. Couldn’t fault the hotel. Room was clean and spacious - we asked for extra water, hangers and few other things. Everything we asked for was delivered within 10 minutes or less. Definitely going to stay again on our next trip. Fantastic for families aswell - we had our 14 month old with us
Stayed 6 nights in Jan 2026

10/10 Excellent

Tamer

Stayed 1 night in Jan 2026

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in Jan 2026

6/10 Okay

Jawaad

Liked: Cleanliness, amenities
Stayed 3 nights in Jan 2026

8/10 Good

Pekka

Liked: Cleanliness, staff & service, amenities
?
Stayed 4 nights in Dec 2025

10/10 Excellent

Manisha

We had an amazing 10-night stay at Dukes The Palm, a Royal Hideaway Hotel, and I honestly can’t fault the experience. The hotel was incredibly accommodating, especially towards our 3-year-old, which made such a difference for us as a family. From the moment we arrived, the staff went above and beyond to make us feel welcome and comfortable. Over the course of our stay, we built genuinely lovely relationships with many of the team. A special mention to Hnin, Irfan, the GBR Manager, who was consistently attentive and professional, Suri the chef, and Paramjit along with the rest of the security staff, who were always friendly, helpful, and reassuring throughout our stay. One of the most thoughtful highlights was the surprise birthday decorations and a beautiful fruit spread arranged in our room after the staff found out I was pregnant, which we had not requested at all. The attention to detail was incredible, and they even included images from our previous visits, which was such a personal and touching gesture. It truly made us feel remembered and genuinely cared for. The level of care, warmth, and personal attention we received made this holiday unforgettable. We left feeling relaxed, appreciated, and already looking forward to our next visit. Highly recommended, especially for families seeking exceptional service and heartfelt hospitality. 🌴✨
Stayed 10 nights in Dec 2025

8/10 Good

Adam

Stayed 9 nights in Dec 2025

10/10 Excellent

Charles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service! Great location! Great customer service by Jane at the reception desk and Kevin (concierge). Really enjoyed our stay.
Stayed 5 nights in Dec 2025

8/10 Good

Karina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good. Except two things. To have the two free drinks because of silver member seemed impossible and the coffee with the breakfast was terrible. Otherwise everything was really super. The concierge Kevin was fantastic :-)
Stayed 7 nights in Dec 2025

6/10 Okay

Rebecca

Liked: Staff & service, amenities
Disliked: Cleanliness
The hotel has changed significantly since our visit a few years ago and sadly no longer reflects a five-star standard. The rooms feel tired and unkempt, and it was disappointing to have to pay extra for basic items such as standard lattes at breakfast which always was included before. The overall quality of the food has also declined. Unfortunately, despite having stayed here many times in the past, we will not be returning.
Stayed 9 nights in Dec 2025

10/10 Excellent

Yesenia

Best stay
Stayed 9 nights in Dec 2025

10/10 Excellent

Narinder

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very good hotel. Friendly staff.
Stayed 7 nights in Dec 2025

6/10 Okay

paul christopher

Traveled with family
Disliked: Amenities, property conditions & facilities
The hotel is tired. Very busy. Definitely not 5 star. More like an ok 3 star hotel. Rooms small and basic and old. Lacking usual complementary room additions. Pool is good. New year gala dinner was good but very expensive
Stayed 6 nights in Dec 2025