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Carlton Dubai Creek Hotel

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Interior entrance
Daily buffet breakfast (AED 75 per person)
Outdoor pool
Lobby sitting area
Minibar, desk, iron/ironing board, free cribs/infant beds

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

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15 Baniyas Rd, Deira - Al Rigga, Dubai, Dubai
  • Place, Naif Souq
    ‪6 min walk‬
  • Place, Gold Souk
    ‪11 min walk‬
  • Place, Al Ghurair Centre
    ‪14 min walk‬
  • Airport, Dubai (DXB-Dubai Intl.)
    ‪6 min drive‬

Room options

View all photos for Studio Room City View

Minibar, desk, iron/ironing board, free cribs/infant beds

Studio Room City View

9.6 out of 10
Exceptional
(12 reviews)
  • City view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Studio Room Creek View

Minibar, desk, iron/ironing board, free cribs/infant beds

Studio Room Creek View

8.0 out of 10
Very good
(2 reviews)
  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for One Bedroom City View

Minibar, desk, iron/ironing board, free cribs/infant beds

One Bedroom City View

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 753 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for One Bedroom Creek View

Minibar, desk, iron/ironing board, free cribs/infant beds

One Bedroom Creek View

  • 753 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

One-Bedroom City View

  • Sleeps 2

Studio With City View

  • Sleeps 1

Studio With Creek View

  • Sleeps 2

View all photos for One-Bedroom Apartment With Creek View

Minibar, desk, iron/ironing board, free cribs/infant beds

One-Bedroom Apartment With Creek View

  • Sleeps 3

View all photos for Studio With City View

Minibar, desk, iron/ironing board, free cribs/infant beds

Studio With City View

  • Sleeps 2

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About the neighborhood

Dubai

With a stay at Carlton Dubai Creek Hotel, you'll be centrally located in Dubai, within a 5-minute drive of Gold Souk and City Centre Deira. .This luxury hotel is 4 mi (6.4 km) from Dubai Creek and 7.5 mi (12 km) from Dubai Mall.

What's nearby

  • Deira Twin Towers Shopping Centre - 5 min walk - 0.3 miles
  • Naif Souq - 6 min walk - 0.4 miles
  • Gold Souk - 11 min walk - 0.6 miles
  • Al Ghurair Centre - 14 min walk - 0.8 miles
  • Dubai Creek - 20 min walk - 0.4 miles

Getting around

  • Baniyas Square Station - 7 min walk
  • Dubai Intl. Airport (DXB) - 14 min drive

Restaurants

  • ‪Costa Coffee - ‬7 min drive
  • ‪Hatam Al Tai - ‬2 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Choc & Nuts - ‬2 min walk
  • ‪Pearl Dining - ‬2 min walk

About this property

Carlton Dubai Creek Hotel

Carlton Dubai Creek Hotel offers 126 air-conditioned accommodations with minibars and bathrobes. Accommodations at this 4.5-star hotel have kitchenettes with refrigerators, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include slippers, bidets, and hair dryers.

This Dubai hotel provides complimentary wireless Internet access. 42-inch flat-screen televisions come with premium cable channels. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include Swedish massages, Thai massages, facials, and body scrubs.
Make yourself at home in one of the 126 air-conditioned rooms featuring kitchenettes with refrigerators and microwaves. 42-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and minibars, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, a steam room, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour front desk, laundry facilities, and an elevator. Free valet parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Carlton Dubai Creek Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: AED 75 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Steam room

Family friendly

  • In-room crib
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • On the waterfront
  • Outdoor furniture
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Kitchenette
  • Microwave
  • Minibar
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AED 105.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 15.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 15.00 for the first bedroom per night, and increases by AED 15.00 per night for each additional bedroom.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 75 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AED 105.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 9:00 AM to 7:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Carlton Dubai Creek
Carlton Dubai Creek Hotel Hotel
Carlton Dubai Creek Hotel Dubai
Carlton Dubai Creek Hotel Hotel Dubai

Carlton Dubai Creek Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 71 out of 128 reviews
Rating 8 - Good. 29 out of 128 reviews
Rating 6 - Okay. 12 out of 128 reviews
Rating 4 - Poor. 10 out of 128 reviews
Rating 2 - Terrible. 6 out of 128 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Faizel

Stayed 7 nights in Nov 2025

4/10 Poor

Davinder s

Business traveler
Disliked: Staff & service, property conditions & facilities
We requested a room with three single beds, and booked a large room, as they didnt have the room available the hotel downgrated us to a room which has two single beds and put a sofa bed in. The room clearly was not maintained, The shampoo and shower gel was empty and when requested to have it topped up, although they agreed, no one came to do it. (Throughout the whole stay) We also requested additional towels and water bottles, as there were three guests, these arrived the next day. Overall thought the hotel was pleasent but customer service was poor.
Stayed 2 nights in Oct 2025

10/10 Excellent

Mustafe

Stayed 1 night in Oct 2025

10/10 Excellent

A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2025

10/10 Excellent

Nizam Abdulrehman Haji

Liked: Cleanliness, amenities
Very near to Deira and baniyas square station
Stayed 6 nights in May 2025

10/10 Excellent

Mustafe

Stayed 2 nights in May 2025

2/10 Terrible

Sidra

Disliked: Cleanliness, staff & service, property conditions & facilities
Not a 4 star that’s for sure.
Stayed 3 nights in Apr 2025

10/10 Excellent

Azmat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely love the hospitality and the actual hotel. We were lucky to get a free upgrade which we were so grateful for as we were there for 14 nights! Suite was so massive and the view from the windows were stunning. Walking distance from Metro station. Totally recommend.
Stayed 9 nights in Feb 2025

8/10 Good

Fred

Liked: Cleanliness
Staff are excellent , all are prime, Monica,Winnie are pluses to this hotel. Security and concierge Would definitely come back.
Stayed 5 nights in Mar 2025

6/10 Okay

Raamy

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Since our last visit to Dubai and stay at Carlton Dubai Creek (4 times), seems like the service at the hotel has be seriously degraded! Sad but true. The bathroom in our room had the shower cubicle leaking badly? Also some of the staff members are somewhat unfriendly and seemed aggressive with there response to our reports of issues with the room. However, some staff members were pleasant and helpful. Unfortunately we won't be staying there for our next visit to Dubai.
Stayed 7 nights in Feb 2025

8/10 Good

fozy

Stayed 9 nights in Feb 2025

6/10 Okay

Subhadipta

Disliked: Property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

imad

Business traveler
Liked: Cleanliness, staff & service, room comfort

Not bad but I wouldn't recommend it.

Quite old, poor breakfast, garage access and not convenient. Most of the staff is friendly and the room I got was very big (more like a service apartment). I got a kitchen but no cutleries.
Stayed 7 nights in Jan 2025

6/10 Okay

K

Liked: Staff & service

Excellent location but need some TL

The sink in the main bathroom was leaking quite badly underneath. I reported this to the front desk and showed the man there a photo of the water gushing out. He said he would tell maintenance that there was a problem in the athroim. He didn't listen to what I told him and didn't like at the photo. The Toilet spray hose was also leaking and I explained this too. The leaks ever got fixed. I also complained about lots of tiny fruit flies which seemed to congregate in the kitchen sink area. I used a whole can of fly spray over the week but theyvstilll kept coming. The room housekeeper never replaced the coffee sachets and I bought a jar of coffee. The floor was also not very clean, my feet were grubby after walking around in the evenings. I did like the overlay hotel, it's location and the idea from the rooftop bar were amazing . It just needs a little bit of attention to detail
Stayed 7 nights in Jan 2025

10/10 Excellent

Fadumo

Stayed 4 nights in Nov 2024

8/10 Good

Bisher

Stayed 1 night in Jan 2025

8/10 Good

Verified traveler

Stayed 3 nights in Dec 2024

10/10 Excellent

Naveen Kumar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, closer proximity to all tourist locations in and around Dubai City
Stayed 3 nights in Dec 2024

10/10 Excellent

Mustafe

Stayed 2 nights in Dec 2024

10/10 Excellent

Mowlid

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is the one of the best hotels in Dubai excellent service and great staff I have been there so many times and love to go back there.
Stayed 1 night in Dec 2024

4/10 Poor

stacy

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The good thing I liked about this room is that it was very spacious. I felt like I had a mini apartment and that was such a good feeling to have so much space. The bad thing that made it where I would never stay here again is that it was very dirty upon entry. We had to ask somebody to come in and clean it again because the floors had stains the sofa head stained things were not cleaned. They seem to have limited staffing to clean the entire hotel. I think that is why things are not being cleaned properly because you can’t ask limited staffing to do such a huge hotel.This is an older hotel and it shows if you look at the carpet throughout the hotel in the hallways, you’ll see that there are stains everywhere and paint chipping away. I would not stay here again.
Stayed 4 nights in Nov 2024

8/10 Good

Maricar

Stayed 4 nights in Oct 2024

10/10 Excellent

Teck Wee

Liked: Staff & service
Disliked: Amenities
Stayed 2 nights in Nov 2024

8/10 Good

Osama

Traveled with family
Liked: Cleanliness, amenities
Riza at the front desk was great as usual. But the property is in need of a bit of renovation. Bathroom tap was leaking and air conditioning need to be checked as cigarette smoke smell was coming through. Also there were a lot of small fruit flies in the kitchen area in the room.
Stayed 6 nights in Oct 2024

10/10 Excellent

Mustafe

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024