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Quality Inn

2.5 star property

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Photo gallery for Quality Inn

Free daily self-serve breakfast
Lobby
Lobby
Exterior
Desk, laptop workspace, iron/ironing board, free WiFi

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • Parking available
  • Gym
  • Laundry
  • Breakfast included
$75
$68 nightly
$75 total
Total with taxes and fees
Dec 21 - Dec 22

Explore the area

View in a map
190 Stadium St, Gateway North Plaza, Smyrna, DE, 19977
  • Place, Bayhealth Emergency Center - Smyrna
    ‪4 min drive‬
  • Place, Delaware State University
    ‪9 min drive‬
  • Place, Dover Mall
    ‪9 min drive‬
  • Airport, Millville, NJ (MIV-Millville Municipal)
    ‪96 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(46 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(22 reviews)
  • 258 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 249 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

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The price is $89
Dec 10 - Dec 11
Total with taxes and fees
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About the neighborhood

Smyrna

With a stay at Quality Inn in Smyrna, you'll be within a 10-minute drive of Bayhealth Emergency Center - Smyrna and Delaware State Police Museum and Education Center. .This hotel is 7.6 mi (12.2 km) from Snowland and 8.2 mi (13.2 km) from Delaware State University.

What's nearby

  • Bayhealth Emergency Center - Smyrna - 4 min drive - 3.3 miles
  • Delaware State University - 9 min drive - 9.2 miles
  • Dover Mall - 9 min drive - 9.4 miles
  • Dover Downs Casino - 10 min drive - 9.8 miles
  • North Dover Shopping Center - 11 min drive - 10.1 miles

Getting around

  • Philadelphia Intl. Airport (PHL) - 62 min drive

Restaurants

  • ‪Wawa - ‬7 min walk
  • ‪Royal Farms - ‬3 min drive
  • ‪McDonald's - ‬5 min drive
  • ‪Wendy's - ‬3 min drive
  • ‪Pizzeria DiMeo - ‬2 min drive

About this property

Quality Inn

Hotel in Smyrna with free breakfast and a fitness center
Quality Inn offers 70 air-conditioned accommodations with coffee/tea makers and hair dryers. Premium cable television is provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 70 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Don't miss out on recreational opportunities including an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access and a vending machine.
Take advantage of the hotel's room service (during limited hours). A complimentary self-serve breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include complimentary wired internet access, a business center, and express check-in. Free self parking is available onsite.
A complimentary self-serve breakfast is served each morning between 6:30 AM and 9:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free self-serve breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 4:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Smyrna
Quality Inn Smyrna
Quality Smyrna
Quality Inn Hotel
Quality Inn Smyrna
Quality Inn Hotel Smyrna

Quality Inn Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 308 out of 1000 reviews
Rating 8 - Good. 347 out of 1000 reviews
Rating 6 - Okay. 179 out of 1000 reviews
Rating 4 - Poor. 96 out of 1000 reviews
Rating 2 - Terrible. 70 out of 1000 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Deryahna

Traveled with family
Liked: Staff & service, amenities
Good property
Stayed 2 nights in Aug 2025

10/10 Excellent

Nykiesha

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Night staff was rude. And the the day staff was never around the breakfast was not wat was advertised.
Stayed 3 nights in Aug 2025

10/10 Excellent

ashely

Stayed 1 night in Aug 2025

10/10 Excellent

Shivraj

Stayed 1 night in Aug 2025

10/10 Excellent

Marion

Stayed 1 night in Aug 2025

6/10 Okay

piff

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice hotel to stay food places close by in walking distance. The pool was nice and clean . The breakfast could of been much better it wasn't a big selection at all . Eggs , toast, waffles, cereal, bagels in a package, and muffin in a package and banana. The coffee was nasty the cream was nasty the o.j ran out and breakfast was over so they didn't refill it . I stayed two nights and the breakfast was the same thing nothing different. The second morning the fire alarm went off early in the morning scaring the heck out of you . And you get no call or announcement saying force alarm or anything. Nobody alerted the consumers to keep us calm and not panic. The staff needs to do better in that aspect. Other than that it's a nice hotel to stay at if you in the area
Stayed 2 nights in Aug 2025

6/10 Okay

Juliet

Traveled with family
Liked: Property conditions & facilities
For an overnight stay, the location was convenient. The room (217) was satisfactory. The bed was comfortable. On the surface, the bathroom appeared clean, however, the toilet had a very dark ring just under the lip of the porcelain. I wasn't sure if it was bacteria growth or what. When I flushed, it did not go away. I told the representative at the front desk and he said he would inform the housekeeper. Please address this condition as soon as possible. I think some special attention should be given to this situation. If I were staying longer, I would have requested another room. Your attention to this matter would be appreciated by others.
Stayed 1 night in Aug 2025

10/10 Excellent

Allison

Stayed 1 night in Aug 2025

4/10 Poor

Damien

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
8:45am fire drill. The first room tv was broken. Rough weekend at the quality.
Stayed 1 night in Aug 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
provided what I was looking for -- clean and quiet
Stayed 1 night in Aug 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Wonerful place, all good..Hotel,area, staff.
Stayed 1 night in Aug 2025

4/10 Poor

Roland

Traveled with family
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Frank, nineveh

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would have gave 5 stars but breakfast was a bust.
Stayed 1 night in Aug 2025

6/10 Okay

Randall

Traveled with family
The parking lot had people hanging out blaring music. The front desk was told. Went to diner, came back music still blaring and now there are 6,7 guys out drinking beer. By 9:30 it quieted down. But we did spot a few really small ants in the room and the ac unit was very loud.
Stayed 1 night in Aug 2025

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone very friendly
Stayed 1 night in Aug 2025

10/10 Excellent

Willy, Indianapolis

Stayed 1 night in Jul 2025

6/10 Okay

Colleen M

Traveled with family and small children
Liked: Staff & service
The room was ok. Its a non smoking room that has .most certainly been smoked in. Two towels, thats it. Ants in the bathroom. Thankfully this is just a one night stay.
Stayed 1 night in Jul 2025

8/10 Good

Marita

Stayed 4 nights in Jul 2025

8/10 Good

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
It's a decent place to stay when visiting the area. The television was basic, wifi passable, coffeemaker a joke...and I dont even drink coffee. The continental breakfast lack choices and consisted of muffins, cereal boxes, bananas and very dry, hard scrambled eggs. But I would stay again, because I just needed a place to lay my head and the price is slightly above average cost for a hotel room for a weekend summer stay!
Stayed 2 nights in Jul 2025

6/10 Okay

EZZARD

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Sleeping in the grass would have been more comfort

Easy access off the highway clean lobby room was clean however the beds are hard as a rock the AC did not work at all. Not happy
Stayed 1 night in Jul 2025

6/10 Okay

chad

Business traveler
Stayed 2 nights in Jun 2025

4/10 Poor

Michael

Business traveler, Traveled with partner
Room was clean however, the toilet was running all night, tub drain was clogged (had to shower in one minute spurts to avoid the water rising above ankles), vanity faucet moved when touched, bath towel had two large red stains, and no usb ports.
Stayed 1 night in Jul 2025

2/10 Terrible

Massango

Disliked: Cleanliness, amenities
They charged me a 75$ deposit even though I had pid fully on expedia.reason being because of me needing an accessible room.. and proceeded to tell me thy only have 1 accessible room .. pardon me but I refuse to believe that so he did me a favor. The mirror in the room is cracked I took a picture after calling front desk multiple times with no response. Thank God pic has time fra on it. I checked out in the morning making sure there knew I did not break their mirror. Everything was fine as I left ..I was told my 75$ deposit would be released in about 3 days full on lies. So when I get back to town I have to go there so they can release my money. I would avoid this place unless no other options are available!!!
Stayed 1 night in Jun 2025