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Quality Inn Smyrna

2.5 star property

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Photo gallery for Quality Inn Smyrna

Desk, laptop workspace, iron/ironing board, free WiFi
Desk, laptop workspace, iron/ironing board, free WiFi
Free daily self-serve breakfast
Standard Room, 2 Queen Beds, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
$85
$77 nightly
$85 total
Total with taxes and fees
Apr 7 - Apr 8

Explore the area

View in a map
190 Stadium St, Gateway North Plaza, Smyrna, DE, 19977
  • Place, Bayhealth Emergency Center - Smyrna
    ‪4 min drive‬
  • Place, Delaware State University
    ‪9 min drive‬
  • Place, Dover Mall
    ‪9 min drive‬
  • Airport, Wilmington, DE (ILG-New Castle)
    ‪32 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(47 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(22 reviews)
  • 258 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • 249 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby
Bally's Dover Casino Resort
  • Hot tub
  • Parking included
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, 3,438 reviews
$98 nightly
The price is $107
Mar 10 - Mar 11
Total with taxes and fees
Bally's Dover Casino Resort

About the neighborhood

Smyrna

With a stay at Quality Inn Smyrna in Smyrna, you'll be within a 15-minute drive of Dover Downs Casino and Bayhealth Emergency Center - Smyrna. .This hotel is 7.6 mi (12.2 km) from Snowland and 8.2 mi (13.2 km) from Delaware State University.

What's nearby

  • Bayhealth Emergency Center - Smyrna - 4 min drive - 3.3 miles
  • Delaware State University - 9 min drive - 9.2 miles
  • Dover Mall - 9 min drive - 9.4 miles
  • Firefly Music Festival - 10 min drive - 11.0 miles
  • Dover Downs Casino - 10 min drive - 9.8 miles

Getting around

  • Philadelphia Intl. Airport (PHL) - 69 min drive

Restaurants

  • ‪Wawa - ‬7 min walk
  • ‪Royal Farms - ‬3 min drive
  • ‪McDonald's - ‬5 min drive
  • ‪Wawa - ‬5 min drive
  • ‪Royal Farms - ‬7 min drive

About this property

Quality Inn Smyrna

Quality Inn Smyrna offers 70 air-conditioned accommodations with coffee/tea makers and hair dryers. Premium cable television is provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 70 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Don't miss out on recreational opportunities including an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access and a vending machine.
Take advantage of the hotel's room service (during limited hours). A complimentary self-serve breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include complimentary wired internet access, a business center, and express check-in. Free self parking is available onsite.
A complimentary self-serve breakfast is served each morning between 6:30 AM and 9:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free self-serve breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 4:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Smyrna
Quality Inn Smyrna
Quality Smyrna
Quality Inn Hotel
Quality Inn Smyrna
Quality Inn Hotel Smyrna

Quality Inn Smyrna Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 317 out of 1004 reviews
Rating 8 - Good. 338 out of 1004 reviews
Rating 6 - Okay. 180 out of 1004 reviews
Rating 4 - Poor. 98 out of 1004 reviews
Rating 2 - Terrible. 71 out of 1004 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Elaine

Stayed 1 night in Dec 2025

10/10 Excellent

Nawanna

Stayed 2 nights in Nov 2025

10/10 Excellent

Nawanna

Liked: Cleanliness, staff & service, amenities
Room was clean, staff was very pleasant. Bed was very comfortable and price was great!!
Stayed 1 night in Nov 2025

4/10 Poor

Heidi

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
That I had to pay 100.00 more
Stayed 1 night in Nov 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and quiet evening. Got ready for a busy day.
Stayed 1 night in Nov 2025

6/10 Okay

James

Traveled with group
Rooms and halls needed more cleaning. Breakfast almost nonexistent, a few prepackaged muffing and bagels and not enough milk for cereal.
Stayed 1 night in Nov 2025

4/10 Poor

Amber

Business traveler, Traveled with partner
Liked: Cleanliness
Disliked: Amenities
Tv didn’t work. The breakfast was just waffles no protein
Stayed 2 nights in Nov 2025

8/10 Good

Tonya

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great!! Checked in with ease and staff was great!!
Stayed 2 nights in Nov 2025

8/10 Good

Stephen

Stayed 1 night in Oct 2025

8/10 Good

Patricia

Liked: Cleanliness, staff & service
Ok. Clean. Breakfast could be better
Stayed 1 night in Nov 2025

6/10 Okay

krystal

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

6/10 Okay

Drew

Blood stains on blanket ,shower curtain, shower senior hand rail, tissue box
Stayed 2 nights in Oct 2025

4/10 Poor

Christy

Traveled with family
Disliked: Amenities, property conditions & facilities
There was no breakfast available when we checked out at 9am. Our bathroom had heavy water damage. Vending machines were empty.
Stayed 1 night in Oct 2025

10/10 Excellent

Melissa

Stayed 2 nights in Oct 2025

4/10 Poor

Geoff, Hertford

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff did bare minimum, including engaging with customers (me). Rooms and hallways were incredibly hot. Bathroom had damaged sink. Television very small. No USB charge ports in the room. Had to move the furniture to find outlets.
Stayed 1 night in Sep 2025

4/10 Poor

Patrick

Traveled with family
Disliked: Cleanliness
The shower curtain and area around the tub were very dirty, stained, mildewed. Washcloth was stained/dirty. We were woken early by an alarm in the next room. Breakfast was minimal. The hotel was hard to find. There are no signs on the road.
Stayed 1 night in Oct 2025

6/10 Okay

Catherine

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room had stale smelling towels. The complimentary bath supplies were either empty or half used. There were items left in the fridge. Not sure when the last time the room was vacuumed. The TV was old and made a horrible noise when first turned on. The only good thing was the bed was very comfortable. The staff were not friendly and usually sitting around in the lobby or nowhere to be seen.
Stayed 4 nights in Sep 2025

2/10 Terrible

Akpe

Traveled with partner
There is a terrible smell in the lobby and in the room. Towels are dirty. I have to go to Walmart to get bed sheets and towels to use. I couldn’t have coffee for breakfast because of the smell.
Stayed 1 night in Sep 2025

8/10 Good

Darlene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Troy

Stayed 1 night in Sep 2025

6/10 Okay

Daneen

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Bypass...

I spent the night on 9/16 in room 206. The bathroom floors needed to be deep cleaned as there was caked up dirt in the crevices and corners. Only 3 channels on the tv worked and there was an x on the comforter with a magic marker. I spent a second night on 9/19 (these reservations were made in advance as I was in town for a funeral). This time I was in room 216. It was clean, comfortable, & all tv channels worked. The only issue this time was at check in-the desk clerk was trying to charge me a 2nd time when the room was paid in advance. Overall, this hotel needs LOTS of updates. I wouldn't recommend it. My suggestion would be to stay in Dover or Middletown.
Stayed 1 night in Sep 2025

4/10 Poor

Mike

Disliked: Cleanliness, amenities, property conditions & facilities
Was a bit over priced for what you get
Stayed 2 nights in Sep 2025

8/10 Good

William

Stayed 1 night in Sep 2025

8/10 Good

Deryahna

Traveled with family
Liked: Staff & service, amenities
Good property
Stayed 2 nights in Aug 2025

10/10 Excellent

Nykiesha

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Night staff was rude. And the the day staff was never around the breakfast was not wat was advertised.
Stayed 3 nights in Aug 2025