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Room type Options Nightly price Book
Standard Double Room
Room with view
301 square feet
1 Double Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types

Get an overview of this hotel
Beaux Arts hotel connected to the convention center in Akwa II with free parking

Popular property highlights

Free self parking
Free WiFi
Laundry facilities
24-hour front desk
Multilingual staff

A stay at Serena Palace Hotel places you in the heart of Douala, within a 5-minute drive of La Nouvelle Liberte and Eko Market. This hotel is 1.4 mi (2.2 km) from Stade de la Reunification and 1.4 mi (2.3 km) from Cathedral of Saints Peter and Paul.

Stay in one of 73 guestrooms featuring plasma televisions. Rooms have private balconies. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms with bathtubs are provided.

Pamper yourself with onsite massages or enjoy recreation amenities such as a health club. This Beaux Arts hotel also features complimentary wireless internet access, gift shops/newsstands, and wedding services. Getting to nearby attractions is a breeze with the area shuttle (surcharge).

Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily for a fee.

Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and a meeting room. A roundtrip airport shuttle is complimentary (available 24 hours).

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary. A roundtrip airport shuttle is complimentary to guests (available 24 hours). This Beaux Arts hotel also offers a health club, spa services, and a terrace. Wedding services and tour/ticket assistance can be provided. Onsite self parking is complimentary. Guests can use the outdoor pool and health club at a partner property.

Serena Palace Hotel has designated areas for smoking.

  • Barbecue grill(s)
  • Coffee/tea in common areas
  • Shopping center shuttle (surcharge)
  • Elevator
  • Number of bars/lounges - 1
  • Free airport transportation
  • Access to nearby outdoor pool
  • 24-hour front desk
  • Porter/bellhop
  • Tours/ticket assistance
  • Free self parking
  • Dry cleaning/laundry service
  • Free WiFi
  • Health club
  • Free wired internet
  • Number of coffee shops/cafes - 1
  • Safe-deposit box at front desk
  • Spa services on site
  • Area shuttle (surcharge)
  • Number of meeting rooms - 1
  • Terrace
  • Long-term parking (surcharge)
  • Wheelchair accessible – no
  • Free parking nearby
  • Offsite parking reservations required
  • ATM/banking
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Gift shops or newsstand
  • Conference center
  • Snack bar/deli
  • Designated smoking areas
  • Laundry facilities
  • Total number of rooms - 73
  • Television in common areas
  • Number of floors - 5
  • Number of buildings/towers - 1
  • Wedding services
  • Multilingual staff

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Languages Spoken

  • English
  • French

Parking

Long-term parking (surcharge) , Free self parking , Free parking nearby , Offsite parking reservations required

Room Amenities

Serena Palace Hotel offers 73 accommodations with safes and blackout drapes/curtains. Rooms open to balconies. Each accommodation is individually furnished. Plasma televisions come with cable channels. Bathrooms include bathtubs. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Daily housekeeping
  • Phone
  • Private bathroom
  • In-room safe
  • Balcony
  • Yard
  • Room service (24 hours)
  • Desk
  • In-room climate control (air conditioning)
  • Room service
  • Soundproofed rooms
  • Blackout drapes/curtains
  • Bathtub only
  • Cable TV service
  • HDTV
  • Free WiFi
  • Free wired internet
  • Individually furnished
  • Plasma TV
  • Towels provided
  • Number of bathrooms - 1
  • Toothbrush and toothpaste not available

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning.

Serena Palace Hotel has a restaurant on site.

24-hour room service is available.

Nearby Things to Do

Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

  • Massages

Hotel Policies

Check-in

Check-in time starts at 2:00 PM

Check-in time ends at 10:00 PM

Minimum check-in age is: 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation.

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Staff wears personal protective equipment

Debit cards not accepted

Protective clothing is not available to guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

No rollaway/extra beds available

No cribs (infant beds) available

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Service animals not allowed

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

Individually-wrapped food options are available through room service

Gap period enforced between guest stays - 48 hours

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 4.88 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 14 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Hotel Serena Palace
  • Serena Palace
  • Serena Palace Douala
  • Serena Palace Hotel
  • Serena Palace Hotel Douala
  • Serena Palace Hotel Hotel
  • Serena Palace Hotel Douala
  • Serena Palace Hotel Hotel Douala

We should mention

Only registered guests are allowed in the guestrooms.

No pets and no service animals are allowed at this property.

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