The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary. A roundtrip airport shuttle is complimentary to guests (available 24 hours). This Beaux Arts hotel also offers a health club, spa services, and a terrace. Wedding services and tour/ticket assistance can be provided. Onsite self parking is complimentary. Guests can use the outdoor pool and health club at a partner property.
Serena Palace Hotel has designated areas for smoking.
- Barbecue grill(s)
- Coffee/tea in common areas
- Shopping center shuttle (surcharge)
- Elevator
- Number of bars/lounges - 1
- Free airport transportation
- Access to nearby outdoor pool
- 24-hour front desk
- Porter/bellhop
- Tours/ticket assistance
- Free self parking
- Dry cleaning/laundry service
- Free WiFi
- Health club
- Free wired internet
- Number of coffee shops/cafes - 1
- Safe-deposit box at front desk
- Spa services on site
- Area shuttle (surcharge)
- Number of meeting rooms - 1
- Terrace
- Long-term parking (surcharge)
- Wheelchair accessible – no
- Free parking nearby
- Offsite parking reservations required
- ATM/banking
- Breakfast available (surcharge)
- Number of restaurants - 1
- Gift shops or newsstand
- Conference center
- Snack bar/deli
- Designated smoking areas
- Laundry facilities
- Total number of rooms - 73
- Television in common areas
- Number of floors - 5
- Number of buildings/towers - 1
- Wedding services
- Multilingual staff