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Mercure Hotel Hagen

4.0 star property

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Photo gallery for Mercure Hotel Hagen

A modern interior with a staircase, reflective black flooring, and a reception desk with a plant.
Property video
A gym with treadmills, an elliptical, and a stationary bike. There is a TV on the wall and large windows with a view of trees.
A modern hotel breakfast bar with a variety of food options, a seating area with tables and chairs, and large windows providing natural light.
A hotel building with multiple floors, a prominent sign, and a well-lit street in the foreground.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Gym
The current price is $86
$81 nightly
$86 total
Total with taxes and fees
Sep 6 - Sep 7

Explore the area

View in a map
Wasserloses Tal 4, Hagen, NW, 58093
  • Place, Stadthalle Hagen
    ‪1 min walk‬
  • Place, Elbershallen
    ‪5 min walk‬
  • Place, Theater Hagen
    ‪19 min walk‬
  • Airport, Dortmund (DTM)
    ‪32 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed

A hotel room with a large bed, a desk, a chair, a TV, and a window with curtains.

Standard Room, 1 Double Bed

8.0 out of 10
Very good
(18 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Room, 1 Double Bed with Sofa bed

A hotel room with a bed, a desk with a lamp, a coffee maker, and a minibar.

Superior Room, 1 Double Bed with Sofa bed

10.0 out of 10
Exceptional
(3 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Superior Room, 1 Double Bed

A double bed with white linens, a wooden headboard, a bedside table, a lamp, and a painting on the wall.

Superior Room, 1 Double Bed

9.0 out of 10
Wonderful
(4 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room, 1 Twin Bed

A hotel room with a large bed, a desk, a chair, a mirror, and a window with curtains.

Standard Room, 1 Twin Bed

9.0 out of 10
Wonderful
(8 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Twin Room, 2 Twin Beds

A hotel room with a large bed, a desk, a chair, a TV, and a window with curtains.

Standard Twin Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

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About the neighborhood

Hagen

With a stay at Mercure Hotel Hagen, you'll be centrally located in Hagen, steps from Stadthalle Hagen and within a 10-minute walk of Elbershallen. .This spa hotel is 0.7 mi (1.1 km) from Osthaus Museum Hagen and 1.1 mi (1.7 km) from Theater Hagen.

What's nearby

  • Stadthalle Hagen - 1 min walk - 0.1 miles
  • Elbershallen - 5 min walk - 0.3 miles
  • Osthaus Museum Hagen - 13 min walk - 0.7 miles
  • Theater Hagen - 19 min walk - 1.0 mile
  • Hohenhof Villa - 6 min drive - 1.7 miles

Getting around

  • Hagen-Wehringhausen S-Bahn - 4 min drive
  • Hagen-Oberhagen Station - 9 min walk
  • Düsseldorf Intl. Airport (DUS) - 67 min drive

Restaurants

  • ‪Pizzeria Capri - ‬18 min walk
  • ‪Pott Blümchen - ‬12 min walk
  • ‪BowlingRoom - ‬6 min walk
  • Frittenhaus
  • ‪Asia - ‬14 min walk

About this property

Mercure Hotel Hagen

Mercure Hotel Hagen offers 146 accommodations with coffee/tea makers and hair dryers. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with premium satellite channels.

Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include Thai massages and massages. The spa is equipped with a sauna. The spa is open daily.
Stay in one of 146 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided on request.
Relax at the full-service spa, where you can enjoy massages. You can take advantage of recreational amenities such as a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, tour/ticket assistance, and a banquet hall.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 11:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 11:00 AM.
Onsite venue - bar. Open select days.
Onsite venue #2 - restaurant. Open select days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (EUR 9 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 18 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Sauna

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Travel crib

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Full-service spa

  • Sauna
  • Spa open daily
  • Thai massages
  • Treatment room

Accessibility

  • Elevator

More

  • 1 building
  • 8 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% organic food
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Local artist showcase
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15.00 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 18 per person
  • Covered self parking fee: EUR 9.00 per night (in/out privileges)
  • Pet fee: EUR 15.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property class

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Hagen Mercure Hotel
Mercure Hagen
Mercure Hotel Hagen
Mercure Hotel Hagen Hotel
Mercure Hotel Hagen Hagen
Mercure Hotel Hagen Hotel Hagen

Mercure Hotel Hagen Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 237 out of 673 reviews
Rating 8 - Good. 322 out of 673 reviews
Rating 6 - Okay. 78 out of 673 reviews
Rating 4 - Poor. 26 out of 673 reviews
Rating 2 - Terrible. 10 out of 673 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good greating , ample parking, v goid breakfast
Stayed 1 night in Apr 2026
Verified review

8/10 Good

David

Liked: Cleanliness, staff & service, amenities
Front desk staff is amazing and very accommodating. The breakfast buffet is very nice.
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

christian

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable room, hot and healthy breakfast
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, easy to walk everywhere, nice room. The room was a bit too warm even though the heater was not on.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Noora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and comfy basic hotel. Enough space and easy to arrive with a car.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Sylwia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay. Very comfortable room and great service. Fab breakfast
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Good quality/price ratio
Stayed 9 nights in Aug 2025
Verified review

10/10 Excellent

Tuba

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A pleasant stay! Thanks!
Stayed 3 nights in Dec 2024
Verified review

10/10 Excellent

Bjorn

Liked: Staff & service, property conditions & facilities
All great
Stayed 1 night in May 2025
Verified review

8/10 Good

Tarik

Liked: Cleanliness, staff & service, amenities
.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Souheil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This auto it’s very amazing and it’s very clean the staff in this hotel it’s very professional very good service and there was amazing their rooms it’s very clean and big and the restrooms. It’s also bigs and very clean. Everything has a new in this hotel.
Stayed 2 nights in Nov 2024
Verified review

6/10 Okay

Dieter

Liked: Cleanliness, staff & service
Unfortunately our small room was unbearably hot and facing a very busy and noisy street. Our stay in previous years was more pleasant.
Stayed 2 nights in Jun 2023
Verified review

6/10 Okay

Friedhelm

Disliked: Cleanliness
Never stay again in this Mercure
Stayed 1 night in Jan 2024
Verified review

10/10 Excellent

Fernando P.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nothing top complain

Everything was fine
Stayed 2 nights in Apr 2023
Verified review

10/10 Excellent

Petra

Liked: Cleanliness, staff & service
The hotel is in a nice part of the city. I enjoyed the choice of breakfast items and eating outside on the terrace. The hotel was clean. The staff were friendly. There are renovations going on but not disruptive, noise wise. Just a little grumble about the foam chip pillow. The hotel was in walking distance of the downtown shopping area. There are also a choice of 3 buses from a stop just outside of the hotel. All 3 buses go to the main train station.
Stayed 5 nights in Jul 2022
Verified review

8/10 Good

Stephan

Liked: Cleanliness, staff & service, property conditions & facilities
F
Stayed 1 night in Sep 2024
Verified review

6/10 Okay

Solvej

Liked: Cleanliness, staff & service, property conditions & facilities
The room was so so so warm! No aircon, which we didn't notice during booking. 4 people in a small room on a warm summer night, was almost too much. Also the extra bed (for the kids - 8 and 10 years old), was very hard and uncomfortable. Otherwise the hotel was at a very nice location, close to a cool area with a lot of dining options. The hotel was clean and nice and the breakfast was good.
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Bjorn

Liked: Staff & service, amenities
Beds are not good
Stayed 3 nights in Jul 2024
Verified review

4/10 Poor

Bledar

Disliked: Cleanliness, staff & service, amenities
I was charged extra fee of 8 euros per night despite off been a customer
Stayed 2 nights in Jun 2024
Verified review

2/10 Terrible

Sutharsan

Disliked: Staff & service, amenities, property conditions & facilities
This is a 4 Star hotel in Germany, but there are no Air condition in the rooms! We were 16 people and were very disappointed about this on a 4 Star hotel in Germany! Plus, since there are no Air condition in the room, we end up opening the windows and there were lots of noise from outside till 3AM in the morning due to people partying outside! This is very frustrating to see this in Germany! People are smoking right on the main entrance and don’t care that there are people walking into the hotel!
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Ange

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gute Lage. Personal so freundlich
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Karlheinz

Liked: Cleanliness, staff & service, amenities
Da nur ein Lift funktioniert große Wartezeit
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Ange

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2tes Mal hier gewesen und ich bin immer begeistert. Sehr sauber und gepflegt. Mitarbeiter sind nett. Der Bär ist toll und die Umgebung sind perfekt auch zum spazieren in Ruhe oder zur Kaffee in der Stadt zu laufen (10min) . einfach toll gewesen
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

sebastien

Liked: Cleanliness, staff & service, property conditions & facilities
Petit dej au top
Stayed 1 night in Apr 2026
Verified review

4/10 Poor

Sebastian

Als das Hotel in den 80er Jahren gebaut wurde war es bestimmt ein Traum. Leider ist es größtenteils auf diesem Stand stehen geblieben. Überall alter ekliger Teppich, ein 20 Jahre alter "Flachbild" Fernseher im DIN A4 Format im Zimmer und ein Geruch wie im Altersheim. Wenn ein Frühstück 21 € kostet erwarte ich alles was man sich so zum Frühstück vorstellen kann, es fehlte aber eigentlich an allen Ecken. Umbuchung Tage vorher war nicht möglich. Ich kann nur abraten.
Stayed 4 nights in Apr 2026