The decor was very dark in the hotel and rooms, a bit depressing. In general the visit was good with mostly friendly staff, food good. Had a problem on check out as was told my pre payment had not gone through, only to be told when returning with proof it had, that it was now sorted, but with no apology, not the right experience, need to train your staff to apologise when it's thier fault. Also I think to add a service charge to ameal for two people is unacceptable. I even noticed that a service charge was added to breakfast, this is really not on