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American Inn & Suites Waterford

3.0 star property

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Photo gallery for American Inn & Suites Waterford

Lobby
Lobby
Reception
Standard 1 King Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi
Banquet hall

Reviews

5.6 out of 10

Popular amenities

  • Pool
  • Housekeeping
  • Pet friendly
  • Laundry
  • 24/7 front desk
  • Air conditioning
$94
$86 nightly
$94 total
Total with taxes and fees
Jan 1 - Jan 2, 2026

Explore the area

View in a map
7076 Highland Rd, Waterford, MI, 48327
  • Place, Pontiac Lake State Recreation Area
    ‪15 min walk‬
  • Place, Huron River
    ‪2 min drive‬
  • Place, Pontiac Lake Dog Park
    ‪3 min drive‬
  • Airport, Detroit, MI (DTW-Detroit Metropolitan Wayne County)
    ‪45 min drive‬

Room options

View all photos for Standard 2 Queen Beds Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Standard 2 Queen Beds Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard King Non Smoking Accessible

Desk, laptop workspace, iron/ironing board, free WiFi

Standard King Non Smoking Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Standard 1 King Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Standard 1 King Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard 2 Queen Beds Non Smoking Accessible

Desk, laptop workspace, iron/ironing board, free WiFi

Standard 2 Queen Beds Non Smoking Accessible

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Standard Room, 1 King Bed, Jetted Tub | Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Holiday Inn Express Hotel & Suites Waterford by IHG
  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
4.4 out of 5, Excellent, 992 reviews
$114 nightly
The price is $126
Dec 31 - Jan 1, 2026
Total with taxes and fees
Holiday Inn Express Hotel & Suites Waterford by IHG

About the neighborhood

Waterford

Located in Waterford, American Inn & Suites Waterford is in the business district, within a 5-minute drive of Huron River and Pontiac Lake State Recreation Area. .This inn is 9.7 mi (15.6 km) from Great Lakes Crossing Outlets and 2 mi (3.2 km) from Pontiac Lake Dog Park.
View more Inns in WaterfordOpens in a new window

What's nearby

  • Pontiac Lake State Recreation Area - 15 min walk - 0.8 miles
  • Huron River - 2 min drive - 1.4 miles
  • Pontiac Lake Dog Park - 3 min drive - 1.6 miles
  • Suburban Collection Showplace - 22 min drive - 18.7 miles
  • University of Michigan - 41 min drive - 41.9 miles

Getting around

  • Pontiac Station - 12 min drive
  • Pontiac, MI (PTK-Oakland County Intl.) - 1 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Taco Bell - ‬3 min drive
  • ‪Culver's - ‬7 min walk
  • ‪Shark Club - ‬9 min walk
  • ‪El Patio Mexican Restaurant - ‬11 min walk

About this property

American Inn & Suites Waterford

Inn in Waterford with a sauna and a 24-hour business center
American Inn & Suites Waterford offers 111 air-conditioned accommodations with coffee/tea makers and hair dryers. LCD televisions come with cable channels. Bathrooms include bathtubs or showers with jetted bathtubs and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the inn include an indoor pool and a sauna.
Make yourself at home in one of the 111 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have jetted bathtubs and complimentary toiletries. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Be sure to enjoy recreational amenities including an indoor pool and a sauna. Additional amenities at this inn include complimentary wireless internet access, gift shops/newsstands, and a ballroom.
Grab a bite from the snack bar/deli serving guests of American Inn & Suites Waterford.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Snack bar/deli

Things to do

  • Indoor pool
  • Sauna

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Elevator (38 inch wide door)
  • Grab bar near toilet (34 inches high)
  • Raised toilet seat (21 inches high)
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom

More

  • 2 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 4:30 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are available for USD 10.0 per night

Property payment types

Important information

Optional extras

  • Pet fee: USD 30 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 11:00 AM to 11:00 PM

Property is also known as

Comfort Inn Hotel Waterford
Comfort Inn Waterford
Waterford Comfort Inn
Comfort Inn Waterford Hotel Waterford
Quality Inn Waterford
Quality Waterford
Quality Inn Suites
American & Suites Waterford
American Inn Suites Waterford
American Inn & Suites Waterford Inn
American Inn & Suites Waterford Waterford
American Inn & Suites Waterford Inn Waterford

Reviews

American Inn & Suites Waterford Reviews

5.6

5.4/10

Cleanliness

6.8/10

Staff & service

4.6/10

Amenities

5.0/10

Property conditions & facilities

4.8/10

Eco-friendliness
Rating 10 - Excellent. 174 out of 1002 reviews
Rating 8 - Good. 195 out of 1002 reviews
Rating 6 - Okay. 164 out of 1002 reviews
Rating 4 - Poor. 185 out of 1002 reviews
Rating 2 - Terrible. 284 out of 1002 reviews

Reviews

6/10 Okay

Joshua

Stayed 1 night in Aug 2025

6/10 Okay

Derek

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Jeffrey

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Kendra

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

2/10 Terrible

Gerald

Disliked: Property conditions & facilities, room comfort
Facility in very poor condition
Stayed 1 night in Aug 2025

8/10 Good

Scott

Liked: Cleanliness, staff & service, room comfort
Overall the room was decent except the window was broke prior to entering the room, it looks like something happened to the screen as well. The air unit would work whrn it wanted to. We also discovered stains on the current like coffee or something happened prior to us checking in. Staff was friendly.
Stayed 3 nights in Aug 2025

2/10 Terrible

Jeneanne

Business traveler, Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This is the most dirty hotel ever, not to mention I had to get “upgraded” to keep my reservation I made a Month and a half ago! It’s not worth the stay or the headache I’m going to stay else where from now on!
Stayed 2 nights in Aug 2025

4/10 Poor

Deborah

Disliked: Cleanliness, property conditions & facilities
No clean towels for our second night, toilet would not flush,and
Stayed 2 nights in Aug 2025

2/10 Terrible

John

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ice machine is a Biological hazard. Called health department. Rooms were dirty
Stayed 2 nights in Aug 2025

2/10 Terrible

Aaron

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No remote for tv asked several times for a remote they wouldn’t bring it to us. Keys didn’t work. Door looked like it was kicked in several times was not clean
Stayed 1 night in Aug 2025

2/10 Terrible

Sarah, Lincoln Park

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the dirtiest, nastiest, hotel I’ve ever stayed at it. You can feel the air in your room, breathing in mold. It smelled absolutely horrible and it was so loud. I wouldn’t recommend staying here, especially if you have children.
Stayed 1 night in Aug 2025

2/10 Terrible

Colleen

Disliked: Cleanliness, staff & service, property conditions & facilities
Needs lots of work. Poor remodel, dirty, stinky. Feels a little shady. Seems to house some "residents" with pets, not shaming just leaves it smelling like cat urine.
Stayed 2 nights in Aug 2025

2/10 Terrible

Keelan

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I should state first that upon check in, the lobby seemed nice. Thought everything was going good until we got upstairs. It smelled like cat pee throughout the whole first floor. I have asthma, and I had to use my inhaler twice just upon arriving to our room. When we got INTO our room, the smell didn't go away. There were holes in the walls and paint missing everywhere. Went into the bathroom to discover black mold growing everywhere in the shower and tub. Looks like it hasnt been cleaned in ages. Went down to the front desk to inform the staff member of this. Lucking she was nice and offered us TWO more rooms. We went to check them out, and it was the exact same thing. Not to mention the random people screaming in different rooms, or people following us around the building. It felt like a hotel straight out of a bad horror movie. So unsafe and disgustingly dirty. Cant believe they're fighting a refund on a hotel they obviously cant keep clean or make safe for people.
Mold in the tub jets
Mold and something else in the tub?
MORE mold
Mold
Stayed 2 nights in Aug 2025

2/10 Terrible

Ruben a

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Place stunk and was humid.... the whole place is Ghetto... Goodluck
Stayed 1 night in Aug 2025

2/10 Terrible

SARA

Liked: Staff & service
Disliked: Cleanliness
I feel bad leaving this review because I am not a negative person. I felt I needed to because it was so bad! We booked this place just for a place to sleep after seeing a concert. It was cheap and all we needed was a bed and a shower. We were only there for 10 hour. The smell was terrible! The hallways and the room. The toilet wouldn’t flush properly. (My husband fixed it). The shower had hair stuck on the walls and around the drain. The TV didn’t work. The outlet next to the bed didn’t work. Overall, this place was not a good experience. I could have handled the broken things but the smell was nauseating! This place is old and run down.
Stayed 1 night in Aug 2025

2/10 Terrible

Tina

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty, sketchy people playing frisbee in front parking lot and there was only one car in parking lot.
Stayed 9 nights in Aug 2025

2/10 Terrible

Judy

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

2/10 Terrible

Megan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutely terrible!

The room smells like piss so bad! The 2nd floor also smelt so terrible I had to plug my nose going down the hallway once you walk in the room, it was like cat pee and human pee hit you in the face. Our lights did not work. One was unplugged, and once we plugged it in all it did was flickered. The bathroom was disgusting! Our jetted tub was filthy! The bed was very uncomfortable and dirty as well. We told the girl with the tattoo on her face at the front desk. She did nothing said she would let maintenance know. Only reason we still stayed was we paid for it and couldn't get a refund.
Stayed 2 nights in Aug 2025

6/10 Okay

David

Stayed 1 night in Aug 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

4/10 Poor

Jennifer

Stayed 1 night in Aug 2025

2/10 Terrible

Ashleigh

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We were there for an hour and by we, I mean myself, my sister and niece (2) and at first it didn't seem bad,you could tell they were working on getting updates done. However, our room had broken LOCKS and furniture, dirty sheets with black ash on them, spiders and mold in the tub, tp rolled on the floor, weird stains on the lamp shades and comforter. Floors had dead bugs, hair and food, broken and exposed light switches broken fire sprinkler in bathroom, dials missing off tub, ceiling falling in and not to mention the questionable behavior displayed in the front and back of the buildings. Online it looked like a great deal, like I said renovations may be in progress but still. The one girl at the front desk was nice and polite but there was a male who was not very polite and when I had complained about the room which I hate to do and very rarely do BUT I had a baby with me. All he said was, the other girls have babies too. I immediately left. The vibes were very off once you were in looking for your room and one staff member was wearing slippers and pajamas with no bra on pushing around a laundry cart acting a bit, um foolish. I am not a complainer and generally just bit the bullet but I would NOT recommend this hotel and I would have appreciated at least half back what I paid.
Stayed 1 night in Aug 2025

2/10 Terrible

Jennifer

Disliked: Staff & service
Stayed 1 night in Aug 2025

2/10 Terrible

Ciarra

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
This place was sooo gross. Spelled like cat urine and the rooms were filthy. Very sketchy population here as well.
Stayed 1 night in Aug 2025