4/10 Poor
Amer
Dec 6, 2025
Disliked: Cleanliness, amenities, property conditions & facilities
I had a terrible experience at this hotel. I ended up changing rooms four times.
• The first room had a cockroach.
• The second room had barely any water.
• The third room smelled strongly of cigarettes.
When I asked for a refund so I could leave, they refused due to their “policy” and kept trying to move me to another room instead of giving me the refund.
I even told the receptionist, “It looks like we’re going to spend the whole day trying to find a room for me since you won’t give me a refund.”
On top of all this, the internet was terrible. It kept saying I was connected to the Wi-Fi, but there was no actual internet the entire time.
Eventually, they gave me a room on the fourth floor that was just acceptable, but the whole process was extremely frustrating and unprofessional.
I would never stay at this hotel again unless you’re absolutely desperate. This was one of the worst hotel experiences I’ve ever had.
Amer
Stayed 3 nights in Nov 2025
