Compare Hotels with Restaurants in Bay Islands

"The resort and rooms were clean, modern, and well kept. The outdoor pool was gorgeous and the staff was wonderful. Transportation to and from the resort was included with the rate. The buffet was very tasty and excellent. The beach was a one minute walk from the room. The resort was clean and safe even for a nighttime stroll on the beach. We got a chance to be around the locals and feel relatively safe. There was also some significant issues. It took the front desk 2 hours to get our room which was booked 2 months in advance. I arrived on the resort’s transportation with several other guests with young babies who also had to wait 2 hours for a room. After a long day of traveling, I was extremely tired and disappointed. I found the AC unit to be very loud, as if we had a truck in the room. But, it worked. We also had a issue with mosquitos and had to report twice to the front desk before any resolution. There was a black female clerk working the front desk who seemed to have all the service professionalism needed to finally get me a room and also have the foyer sprayed for mosquitoes. If not for her help, I would rate the experience poor. I spoke to the manager the following day about the 2 hour wait and any restitution. His response was the wait time was normal."

"If I could submit a 10 star rating, I would. Arca is beautiful. The beach is the best in the area. The staff are extremely attentive and generous. The food is excellent."

"Great service and superb staff. Nelson at the Palapa Bar is the best bartender"

"Pros Beautiful grounds Great staff Beautiful pool Beautiful beach Cons With All inclusive package they don’t stock fridge w drinks just a gallon jug of water They don’t take your luggage to your room they take it off truck put it on a cart just so u can tip driver and bell but then they roll it into open lobby and leave it for u to get up stairs and never told us we had to track down our bags Vendors on beach are non stop"

"This resort was amazing!! From the staff to all the amenities, you felt right at home. This place exceeded my expectations. I am definitely coming back!!"

"Very convenient location in west end. Nothing fancy but everything we needed. Our room did have a cat odor in it and the bathrooms could use a good grout cleaning. Everything else was clean. The staff was extremely nice and helpful. Breakfast in the coffee shop was excellent! We would stay here again!"