Holiday Inn Express & Suites Des Moines Downtown by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Des Moines Downtown by IHG

Indoor pool, sun loungers
Egyptian cotton sheets, premium bedding, in-room safe, desk
Exterior
Free daily on-the-go breakfast
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Pet friendly
  • Free WiFi
$141
$126 nightly
$141 total
Total with taxes and fees
Jan 23 - Jan 24

Explore the area

View in a map
333 SW 11th St, Des Moines, IA, 50309
  • Place, Science Center of Iowa
    ‪11 min walk‬
  • Place, Principal Park
    ‪13 min walk‬
  • Place, Casey's Center
    ‪20 min walk‬
  • Airport, Des Moines, IA (DSM-Des Moines Intl.)
    ‪8 min drive‬

Room options

Standard Room

9.2 out of 10
Wonderful
(21 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(32 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking (Communications, Roll-In Shower)

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(28 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Communications)

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds (Additional Living Area)

9.4 out of 10
Exceptional
(26 reviews)
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed (Additional Living Area)

8.8 out of 10
Excellent
(10 reviews)
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Non Smoking (Communications)

  • Sleeps 4
  • 1 King Bed

Similar properties

About the neighborhood

Des Moines

In the heart of Des Moines, Holiday Inn Express & Suites Des Moines Downtown by IHG is within a 5-minute drive of Science Center of Iowa and Casey's Center. .This hotel is 1.9 mi (3.1 km) from Greater Des Moines Botanical Garden and 2 mi (3.3 km) from Iowa State Capitol Building.

What's nearby

  • Science Center of Iowa - 11 min walk - 0.6 miles
  • Principal Park - 13 min walk - 0.7 miles
  • Des Moines Civic Center - 14 min walk - 0.8 miles
  • Iowa Events Center - 17 min walk - 0.9 miles
  • Casey's Center - 20 min walk - 1.1 miles

Getting around

  • Des Moines International Airport (DSM) - 18 min drive

Restaurants

  • ‪Starbucks - ‬4 min walk
  • ‪Centro - ‬12 min walk
  • ‪Mad Meatball - ‬2 min walk
  • ‪Taco Bell - ‬8 min walk
  • ‪Secret Admirer - ‬12 min walk

About this property

Holiday Inn Express & Suites Des Moines Downtown by IHG

Hotel with free breakfast, near Science Center of Iowa
Holiday Inn Express & Suites Des Moines Downtown by IHG offers 102 accommodations with safes and complimentary newspapers. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Premium satellite television is provided. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathtubs or showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 102 guestrooms featuring refrigerators and microwaves. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy a range of recreational amenities, including an indoor pool, a hot tub, and a fitness center. Additional features at this hotel include complimentary wireless internet access and a banquet hall.
Grab a bite from the snack bar/deli serving guests of Holiday Inn Express & Suites Des Moines Downtown by IHG. A complimentary on-the-go breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include complimentary wired internet access, a business center, and express check-out. Free self parking is available onsite.
A complimentary on-the-go breakfast is served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM to 9:30 AM
  • Snack bar/deli

Things to do

  • Golf
  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Banquet hall
  • Built in 2016
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Free rollaway/extra bed
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2 AM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night, plus a deposit of USD 25.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 25 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet deposit: USD 25.00 per stay
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Moines Downtown Hotel
Holiday Inn Express Moines Downtown Hotel
Holiday Inn Express Moines Downtown
Hotel Holiday Inn Express & Suites Des Moines Downtown
Holiday Inn Express & Suites Des Moines Downtown Des Moines
Holiday Inn Express Suites Des Moines Downtown
Holiday Inn Express Hotel
Holiday Inn Express
Express Moines Downtown
Holiday Inn Express Suites Des Moines Downtown
Holiday Inn Express Suites Des Moines Downtown by IHG
Holiday Inn Express Suites Des Moines Downtown an IHG Hotel
Holiday Inn Express & Suites Des Moines Downtown by IHG Hotel

Holiday Inn Express & Suites Des Moines Downtown by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 688 out of 985 reviews
Rating 8 - Good. 216 out of 985 reviews
Rating 6 - Okay. 42 out of 985 reviews
Rating 4 - Poor. 25 out of 985 reviews
Rating 2 - Terrible. 14 out of 985 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Rebecca

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful staff, offered recommendations, accommodatng to runners in town for the race
Stayed 1 night in Oct 2025

8/10 Good

Hillary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was our last stop on the way from Denver to Chicago. The room was generously sized, and very clean. Parking was convenient and seemed secure. There was an internet issue while we were there, so it was unreliable, but at least signs were posted everywhere to let us know when we checked in. Pool was also out of commission, but again, lots of signage let us know. Breakfast was good.
Stayed 1 night in Oct 2025

10/10 Excellent

Paula

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful when we checked in and helped us with the shuttle to our party
Stayed 1 night in Oct 2025

10/10 Excellent

Betsy

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was clean and well maintained. They offered a shuttle for local trips
Stayed 1 night in Oct 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service
Parking was great. Did not eat breakfast as we were short on time
Stayed 1 night in Oct 2025

6/10 Okay

Krystal

Stayed 1 night in Sep 2025

10/10 Excellent

Ann

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
We were in town for a concert. The hotel supplied free bus service from the hotel to venue and even picked us up after the show.
Stayed 1 night in Oct 2025

10/10 Excellent

Barry D

Stayed 1 night in Oct 2025

8/10 Good

Sophia

Stayed 1 night in Oct 2025

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone was so friendly and helpful! Duane drove us in the shuttle to the arena and picked us up! Awesome! Great breakfast.
Stayed 1 night in Oct 2025

6/10 Okay

Monique

Business traveler
Liked: Cleanliness, staff & service
Upon arrival, I found out their wifi was out; they were waiting for a part. The pool was closed for servicing. My room was clean and comfortable, but the walls are thin. My neighbor had the loudest TV. I was surprised to have a neighbor, as the hotel seemed pretty empty. The staff was very nice, the hotel felt safe, and breakfast was good.
Stayed 2 nights in Oct 2025

10/10 Excellent

MaryJean

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was great staying there!
Stayed 1 night in Oct 2025

10/10 Excellent

Nora

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

David

Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

Diamond

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

8/10 Good

Jermaine

Stayed 3 nights in Sep 2025

6/10 Okay

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wifi problems

WiFi was down. Pool/spa closed for repairs.
Stayed 2 nights in Sep 2025

2/10 Terrible

John

Business traveler, Traveled with pets
Disliked: Cleanliness, staff & service, property conditions & facilities
Pool out of order, hot tub out of order, internet out of order
Stayed 3 nights in Sep 2025

6/10 Okay

Jennifer

Traveled with family
Liked: Cleanliness
Disliked: Amenities
I was disappointed that the pool and hot tub were closed. We were not informed of this until we checked in. It would have been nice to offer a discount/partial refund. The reason I booked this hotel was too keep two kids in my family occupied with the pool while another kid in my family was at the skate park all day for a competition. I definitely would not have paid this much for a hotel without a pool/hot tub. I was pretty sore after driving all day to get here from another state, which was another reason for me booking a hotel with a hot tub. My hotel reservation through expedia was fully paid for and non-refundable, so I was stuck with it. Overall, we were disappointed. This was the first time in a couple of years that I've stayed at a Holiday Inn and I will probably avoid them going forward and stick to Marriott.
Stayed 1 night in Sep 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Nancy

Stayed 2 nights in Sep 2025

6/10 Okay

Adam

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Overall the hotel wasn't bad. Our room definitely needing some uplift. The ceiling was discolored in places along with the walls. Shower faucet was about broken away from the wall and needed more caulking. The hand soap was also empty in the room, and other amenities in the shower were almost empty. If you just need an overnight stay it's not too bad.
Stayed 1 night in Sep 2025

10/10 Excellent

Holly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Blaise

Stayed 3 nights in Aug 2025