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Holiday Inn Downtown - Mercy Area

Star Rating
3 out of 5

Information

Reviews

4.0 / 5Very Good
799 reviews

Amenities

  • Pool
  • Free WiFi
  • Free Parking
  • Free Airport Shuttle

Map

What's nearby

  • Popular Location
    Wells Fargo Arena
    9 min walk
  • Popular Location
    Iowa Events Center
    10 min walk
  • Popular Location
    Veterans Memorial Auditorium
    1 min drive
  • Airport
    Des Moines, IA (DSM-Des Moines Intl.)
    9 min drive

Choose dates to view prices

Book online or call:

1-844-709-7928
  • Room, 2 Double Beds, Non Smoking

    Room Amenities

    • City view
    • Sleeps 5
    • 2 Double Beds
    More details
  • Standard Room

    Room Amenities

    • Sleeps 3
    • 2 Double Beds OR 1 King Bed
    More details
  • Room, 1 King Bed, Non Smoking

    Room Amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Room, 1 King Bed with Sofa bed, Non Smoking

    Room Amenities

    • Sleeps 5
    • 1 King Bed and 1 Double Sofa Bed
    More details
  • Suite, 1 Bedroom, Non Smoking, Jetted Tub (2 Bathrooms)

    Room Amenities

    • Sleeps 5
    • 1 King Bed and 1 Double Sofa Bed
    More details
  • Room, 1 Double Bed, Accessible, Bathtub (Hearing, Mobility)

    Room Amenities

    • Sleeps 2
    • 1 Double Bed
    More details
  • Room, 1 Double Bed, Accessible, Non Smoking (Hearing, Roll-In Shower)

    Room Amenities

    • Sleeps 2
    • 1 Double Bed
    More details
  • Room, 2 Queen Beds, Non Smoking

    Room Amenities

    • Sleeps 5
    • 2 Queen Beds
    More details

About this area

Des Moines

Located in Des Moines, Holiday Inn Downtown - Mercy Area is in the city center. Science Center of Iowa and Des Moines Art Center are cultural highlights, and some of the area's popular attractions include Iowa State Fairgrounds and Blank Park Zoo. Check out an event or a game at Wells Fargo Arena, and consider making time for Adventureland, a top attraction not to be missed. Our guests appreciate the hotel's central location.

What's nearby

  • Popular Location
    Wells Fargo Arena - 9 min walk
  • Popular Location
    Iowa Events Center - 10 min walk
  • Popular Location
    Des Moines Civic Center - 19 min walk
  • Popular Location
    Veterans Memorial Auditorium - 1 min drive
  • Popular Location
    Greater Des Moines Botanical Garden - 4 min drive

Getting around

  • Des Moines, IA (DSM-Des Moines Intl.) - 9 min drive

Restaurants

  • Genevieve Restaurant – Restaurant with a bar offering American cuisine. Serves breakfast, lunch, and dinner daily. Kids' menu available.
  • Cityscape Lounge – Lobby lounge offering American cuisine. Serves dinner daily.

About this property

Holiday Inn Downtown - Mercy Area

Along with a restaurant, this smoke-free hotel has an indoor pool and a fitness center. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Other amenities include a bar/lounge, coffee/tea in a common area, and a business center. All 251 rooms provide free WiFi and free wired Internet, LCD TVs with satellite channels, and conveniences like refrigerators and microwaves. Other amenities available to guests include room service, premium bedding, and coffee makers.

Policies

Check-in

Check-in between 3 PM - midnight
Express check-in
Minimum check-in age - 21

Special check-in instructions

Airport shuttle service is available on request during limited hours. Fees may apply. Contact the property in advance to get details.

Check-out

Check-out before 11 AM

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Pets

  • Pets not allowed

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 10.95 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Property is also known as

  • Holiday Inn Downtown Mercy Area
  • Holiday Inn Mercy
  • Holiday Inn Mercy Hotel
  • Holiday Inn Mercy Hotel Downtown Area
  • Holiday Inn Downtown Mercy Area Hotel Des Moines
  • Holiday Inn Downtown Mercy Area Hotel
  • Holiday Inn Downtown Mercy Area Des Moines
  • Downtown Mercy Area Des Moines
  • Holiday Inn Downtown - Mercy Area Hotel
  • Holiday Inn Downtown - Mercy Area Des Moines
  • Holiday Inn Downtown - Mercy Area Hotel Des Moines

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking
  • Free RV/bus/truck parking
  • Free roundtrip airport shuttle during limited hours
  • Airport shuttle at scheduled times, on request
  • Free area shuttle up to 2.00 mi

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10:30 AM: USD 10.95 per person
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Indoor pool

Family friendly

  • Dry cleaning service
  • Free area shuttle
  • Free rollaway/extra beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Meeting rooms
  • Conference space (9000 square feet)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Free rollaway beds
  • Pillow menu
  • Premium bedding

Bathroom

  • Hair dryer

Entertainment

  • LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Nearby things to do

Where to eat

  • Genevieve Restaurant – Restaurant with a bar offering American cuisine. Serves breakfast, lunch, and dinner daily. Kids' menu available.
  • Cityscape Lounge – Lobby lounge offering American cuisine. Serves dinner daily.
4.0

Very Good

5 - Excellent
295
4 - Good
314
3 - Okay
122
2 - Mediocre
45
1 - Poor
23
4.2
Cleanliness
4.2
Service and Staff
4.1
Amenities
3.9
Property condition

5/5 Excellent

Love staying there!!! Clean, helpful, super friendly😁

Stayed 1 night in Aug 2019

3/5

Location was good. Phone didn't work in the room, and the bathroom was small and bland.

Stayed 3 nights in Jul 2019

5/5 Excellent

Great location. Nice clean, quiet hotel. Would stay here again.

Stayed 1 night in Jul 2019

5/5 Excellent

This traveler didn’t leave comments with their review
Stayed 2 nights in Jul 2019

3/5

Noisy but good food!

Best part was the bar/restaurant. Had the best salmon of my life there, highly recommend! I chose “city view” room, big mistake...hotel needs much updating, windows are very thin and you could hear tons of highway noise alllll night long. Probably would chose another location next time.

Stayed 1 night in Jul 2019

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