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Mercure Resort Sanur

4.0 star property

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Photo gallery for Mercure Resort Sanur

A resort with a central swimming pool, surrounded by lush greenery and thatched-roof buildings.
Creator video - submitted by travel with me
Exterior
An aerial view of a beach with rows of white umbrellas and a building with a blue roof.
A two-story building with a thatched roof, a balcony, and a garden with tropical plants.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
The current price is $85
$78 nightly
$85 total
Total with taxes and fees
Aug 11 - Aug 12

Explore the area

View in a map
Jalan Mertasari Sanur, P.O. Box 3476, Denpasar, Bali, 80034
  • Place, Mertasari Beach
    ‪4 min walk‬
  • Place, Pura Blanjong
    ‪6 min walk‬
  • Place, Sanur Beach
    ‪19 min walk‬
  • Airport, Denpasar (DPS-Ngurah Rai Intl.)
    ‪26 min drive‬

Room options

View all photos for Deluxe Twin Room, 2 Twin Beds

Deluxe Twin Room, 2 Twin Beds | Minibar, in-room safe, desk, laptop workspace

Deluxe Twin Room, 2 Twin Beds

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Executive Room, 1 King Bed

A hotel room with a large bed, a desk with a chair, and a seating area with a view of greenery outside.

Executive Room, 1 King Bed

7.0 out of 10
Good
(12 reviews)
  • Garden view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Executive Twin Room, 2 Twin Beds

A hotel room with two beds, a dining area, and a view of the outdoors.

Executive Twin Room, 2 Twin Beds

8.0 out of 10
Very good
(4 reviews)
  • Garden view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Family Room, Multiple Beds

A hotel room with a bed, a TV, a small table with a plant, and a balcony with orange curtains.

Family Room, Multiple Beds

  • Garden view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

View all photos for Family Room, 1 King Bed with Sofa bed

A modern living room with a sofa, a coffee table, a flat-screen TV, and large sliding glass doors leading to a garden.

Family Room, 1 King Bed with Sofa bed

  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed

A hotel room with a bed, a TV, a desk, and a balcony with orange curtains.

Deluxe Room, 1 King Bed

8.4 out of 10
Very good
(17 reviews)
  • Garden view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 1 King Bed

A hotel room with a large bed, a desk, a TV, and a balcony with a view of greenery.

Superior Room, 1 King Bed

8.2 out of 10
Very good
(21 reviews)
  • Garden view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Twin Room, 2 Twin Beds

Superior Twin Room, 2 Twin Beds | Minibar, in-room safe, desk, laptop workspace

Superior Twin Room, 2 Twin Beds

8.6 out of 10
Excellent
(4 reviews)
  • Garden view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

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Total with taxes and fees
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About the neighborhood

Denpasar

Located in Denpasar (Sanur), Mercure Resort Sanur is within a 15-minute drive of Sanur Beach and Waterbom Bali. .This beach hotel is 7.3 mi (11.8 km) from Kuta Beach and 8.5 mi (13.7 km) from Legian Beach.

What's nearby

  • Mertasari Beach - 4 min walk - 0.3 miles
  • Pura Blanjong - 6 min walk - 0.4 miles
  • RS Bali Mandara - 13 min walk - 0.7 miles
  • Sanur Beach - 19 min walk - 1.0 mile
  • Semawang Beach - 7 min drive - 1.3 miles

Getting around

  • Ngurah Rai Intl. Airport (DPS) - 25 min drive

Restaurants

  • ‪Bamboo Bar - ‬7 min walk
  • ‪Genius Cafe - ‬7 min walk
  • ‪Tirta Restaurant - ‬6 min walk
  • ‪Flow Restaurant - ‬10 min walk
  • ‪Ares Steak & Pasta - ‬4 min walk

About this property

Mercure Resort Sanur

Mercure Resort Sanur offers 189 air-conditioned accommodations with fireplaces and minibars. Rooms open to furnished balconies or patios. 29-inch LCD televisions come with premium cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Denpasar hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 7 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include hot stone massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a hot tub.

The spa is open daily. Children under 11 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Make yourself at home in one of the 189 air-conditioned rooms featuring fireplaces and LCD televisions. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor pools, an outdoor tennis court, and bicycles to rent. This hotel also features complimentary wireless internet access, concierge services, and an arcade/game room. Guests can get around on the complimentary shuttle, which operates within 2.20 km.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. When you are in need of a refreshing drink, visit the beach bar or one of 2 bars/lounges, or 2 poolside bars. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Denpasar? This hotel has 4842 square feet (450 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
A complimentary manager's reception is offered each day.
Mercure Resort Sanur has a restaurant serving breakfast, lunch, and dinner.
Sahadewa Bar - This bar is located by the pool and specializes in international cuisine. Open daily.
Breeze Bar - This bar is located on the beach and specializes in international cuisine. Happy hour is offered. Open daily.
De Lounge - This lobby lounge overlooks the garden and specializes in international cuisine. Open daily.
Late night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free area shuttle up to 2.2 km
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: IDR 160,000 for adults and IDR 86,000 for children
  • 2 bars/lounges
  • 2 poolside bars
  • A beach bar
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Breeze Bar
  • De Lounge
  • Pandawa Restaurant
  • Sahadewa Bar

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Library
  • Outdoor pool (guest access)
  • Outdoor tennis court
  • Piano
  • Playground
  • Shopping
  • TV in common areas
  • Windsurfing

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free area shuttle
  • Free children's club
  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 4,842 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 3 floors
  • 41 buildings
  • At least 80% organic food
  • Banquet hall
  • Built in 1988
  • Comprehensive food waste policy
  • Designated smoking areas
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 29-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Late-night room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Fireplace
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: 30 percent of room rate
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property offers airport shuttle service (surcharge) for up to 3 guests with luggage .

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 390000 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: IDR 200000 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately IDR 160000 for adults and IDR 86000 for children
  • Airport shuttle fee: IDR 350000 per vehicle (one-way, maximum occupancy 3)
  • Early check-in fee: 30 percent of room rate (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 390000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Some water is reused through a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 12 years old are not allowed in the spa, and guests under 11 years old are only allowed with adult supervision

Property is also known as

Mercure Resort
Mercure Resort Sanur
Mercure Sanur
Accor Hotel Sanur
Mercure Hotel Sanur
Mercure Resort Sanur Bali
Mercure Resort Sanur Hotel Sanur
Mercure Resort Sanur Hotel
Mercure Resort Sanur Denpasar

Mercure Resort Sanur Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 220 out of 712 reviews
Rating 8 - Good. 325 out of 712 reviews
Rating 6 - Okay. 106 out of 712 reviews
Rating 4 - Poor. 44 out of 712 reviews
Rating 2 - Terrible. 17 out of 712 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Ryota

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast & great staff that provide relaxing & comfortable stay. The location is perfect for accesses to the beach & beachside shops & restaurants. Overall, the facility is well designed for tourists to feel vacation atmosphere. For a bathroom unit, it looks a bit old so it's better to be remodeled to make the facility look perfect.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Loved this beachfront property, great food and excellent service.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little dated but in a perfect location. Loved the staff, and they are very honest & caring.
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful landscaping, beach access and friendly, responsive staff. When I checked into the room the A/C wasn’t working, they quickly relocated me.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Leone

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay at Mecure Sanur. Rooms were very quiet with comfy beds & pillows. All staff were extermely helpful & friendly. Property is dated however it is in a quiet location on the beach with plenty of restaurants & cafe's nearby. Would stay here again.
Stayed 7 nights in Feb 2026
Verified review

8/10 Good

Martin

Liked: Cleanliness, staff & service, amenities
Great location close to the beach, perfekt for our 2 year old son. Staff super friendly and helpfull if needed. Breakfast had evereything yoposspossible
Stayed 13 nights in Dec 2025
Verified review

10/10 Excellent

Vriska

Liked: Cleanliness, amenities
Excellent everyone is kind in here.
Stayed 2 nights in Feb 2026
Verified review

6/10 Okay

Rita

Rooms are old and outdated Breakfast area was full of bees
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

sahana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent grounds, pool, staff and breakfast! Only downside, front desk staff who answers the phone doesn't speak English and often does not address your request, request to speak to someone who speaks English.
Stayed 6 nights in Dec 2025
Verified review

10/10 Excellent

Aleksa

Liked: Cleanliness, staff & service, amenities
Good hotel in great position right on the beach. You can see wear and tear but staff do make every effort to make stay very welcoming. Especially waiting staff and room attendant
Stayed 4 nights in Jan 2026
Verified review

6/10 Okay

Geoffrey

Liked: Cleanliness, amenities
Room is dated but clean. Staff extremely friendly. To many dogs in the area, barking day and night and urinating on beach bean bags. Great location. D
Stayed 12 nights in Jan 2026
Verified review

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was very affordable. Aircon was great.
Stayed 10 nights in Nov 2025
Verified review

10/10 Excellent

Lene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and staff! Easy to walk around and beautiful beackwalk right outside🙏
Stayed 5 nights in Aug 2025
Verified review

10/10 Excellent

Glauber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in and very convenient location, breakfast is great and staff friendly. The property could use some renovation in the rooms. Overall great stay!
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Breno

Liked: Amenities, property conditions & facilities
Staff were excellent!!! Amenities and infrastructure, the layout of the room (construction) made me fill we were in the most calm place surrounded the beautiful trees and garden. A 2 minutes walk from the beach.
Stayed 7 nights in Dec 2025
Verified review

10/10 Excellent

Sarah Louise

Liked: Cleanliness, staff & service, amenities
After a few hiccups, the staff were very helpful and made our stay wonderful. The resort is beautiful, situated in peaceful area. Can’t wait to revisit again
Stayed 8 nights in Sep 2025
Verified review

10/10 Excellent

Debbie

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel right on the beach, rooms were big nice hot showers, slipper and dressing gowns in the room, lots of choice at breakfast. Staff really helpful and always ready with a smile. There are bikes for hire very cheaply and a Lovely ride along the beach Would recommend
Stayed 2 nights in Nov 2025
Verified review

4/10 Poor

Amarpreet

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Rooms were unclean - plenty of bugs and insects. Bathroom, cleanliness was substandard.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Katherine

Liked: Cleanliness
It was clean and the staff are very friendly
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mecure was great. Staff, facilities, breakfast all great. We stayed before, we came back, we will stay again.
Stayed 6 nights in Oct 2025
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great place to stay. The staff are amazing and helpful with everything. Great location and will definitely go back.
Stayed 7 nights in Apr 2025
Verified review

10/10 Excellent

george

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff are extremely friendly and helpful, nothing is too much bother for them, the hotel is extremely quiet and a great place to wind down and chill and is only metres from the beach and a short walk to the local bars, restaurants and shops
Stayed 10 nights in Sep 2025
Verified review

8/10 Good

Marian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxing holiday. Beautiful pools and friendly staff
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very relaxing time at this property, Staff were great, food was excellent, huge selection of breakfast choices.
Stayed 4 nights in Aug 2023
Verified review

8/10 Good

Gaurav

Liked: Cleanliness
Freindly staff. The rooms were a bit dated but they were kept clean.
Stayed 7 nights in Oct 2025