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Shangri-La Eros, New Delhi

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Outdoor pool, open 7:00 AM to 8:00 PM, pool umbrellas, sun loungers
Creator video
Lobby
Bar (on property)
Miscellaneous
Luxury
5.0 star property
9.2

Wonderful

Luxurious sanctuary in historical Delhi

Elegant Chi Spa offers sophisticated body treatments in a gorgeous setting with steam rooms. Guests savor authentic Chinese cuisine at Shang Palace with exceptional service. The outdoor pool beckons with its unique zen-like entrance and attentive lifeguards ensuring a peaceful retreat.

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
The current price is $132
$112 nightly
$132 total
Total with taxes and fees
May 21 - May 22

Explore the area

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19, Ashoka Road, Connaught Place, New Delhi, Delhi N.C.R, 110001
  • Place, Western Court Building
    ‪5 min walk‬
  • Place, Gurudwara Bangla Sahib
    ‪16 min walk‬
  • Place, India Gate
    ‪19 min walk‬
  • Airport, Delhi (DEL-Indira Gandhi Intl.)
    ‪31 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(33 reviews)
  • 291 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Horizon Deluxe, Room, 1 King Bed- Access to the Horizon Club Lounge & breakfast

Horizon Deluxe, Room, 1 King Bed- Access to the Horizon Club Lounge & breakfast | Minibar, in-room safe, desk, blackout drapes

Horizon Deluxe, Room, 1 King Bed- Access to the Horizon Club Lounge & breakfast

9.4 out of 10
Exceptional
(3 reviews)
  • 290 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Executive Suite- Access to the Horizon Club Lounge & breakfast

Executive Suite- Access to the Horizon Club Lounge & breakfast | Minibar, in-room safe, desk, blackout drapes

Executive Suite- Access to the Horizon Club Lounge & breakfast

9.6 out of 10
Exceptional
(5 reviews)
  • 476 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Twin Beds | Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 2 Twin Beds

10.0 out of 10
Exceptional
(14 reviews)
  • 290 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Horizon Deluxe, Room, 2 Twin Beds- Access to the Horizon Club Lounge & breakfast

Horizon Deluxe, Room, 2 Twin Beds- Access to the Horizon Club Lounge & breakfast | Minibar, in-room safe, desk, blackout drapes

Horizon Deluxe, Room, 2 Twin Beds- Access to the Horizon Club Lounge & breakfast

10.0 out of 10
Exceptional
(2 reviews)
  • 291 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Horizon, Premier Room, 1 King Bed- Access to the Horizon Club Lounge & breakfast

Horizon, Premier Room, 1 King Bed- Access to the Horizon Club Lounge & breakfast | Minibar, in-room safe, desk, blackout drapes

Horizon, Premier Room, 1 King Bed- Access to the Horizon Club Lounge & breakfast

10.0 out of 10
Exceptional
(1 review)
  • 388 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Premier Room, 1 King Bed

Premier Room, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Premier Room, 1 King Bed

9.2 out of 10
Wonderful
(7 reviews)
  • 388 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Similar properties

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Taj Palace, New Delhi
New Delhi
  • Pool
  • Hot tub
  • Spa
  • Parking included
4.6 out of 5, Wonderful, 1,001 reviews
$98 nightly
The price is $115
May 8 - May 9
Total with taxes and fees
Taj Palace, New Delhi

About the neighborhood

New Delhi

Located in New Delhi (Connaught Place), Shangri-La Eros, New Delhi is within a 5-minute drive of India Gate and Lodhi Garden. .This family-friendly hotel is 1.8 mi (2.8 km) from Rashtrapati Bhavan and 2.6 mi (4.1 km) from Jama Masjid.

What's nearby

  • Western Court Building - 5 min walk - 0.3 miles
  • Kasturba Gandhi Marg - 8 min walk - 0.5 miles
  • Jantar Mantar - 11 min walk - 0.6 miles
  • Gurudwara Bangla Sahib - 16 min walk - 0.9 miles
  • India Gate - 19 min walk - 1.0 mile

Getting around

  • New Delhi Tilak Bridge Station - 3 min drive
  • Janpath Station - 6 min walk
  • Indira Gandhi International Airport (DEL) - 37 min drive

Restaurants

  • ‪Hotel Saravana Bhavan - ‬10 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪The Spice Route - ‬8 min walk
  • ‪1911 - ‬7 min walk
  • ‪San Gimignano - ‬8 min walk

About this property

Shangri-La Eros, New Delhi

Shangri-La Eros, New Delhi offers 320 accommodations with DVD players and minibars. A pillow menu is available. LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and designer toiletries.

This New Delhi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool, a 24-hour health club, and a sauna.
Wellness Club at Shangri-La has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.
Make yourself at home in one of the 320 guestrooms featuring refrigerators and LCD televisions. Wired and wireless internet access is complimentary, while DVD players and satellite programming provide entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and designer toiletries. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a 24-hour health club, an outdoor pool, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy local and international cuisine at Tamra, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Event facilities at this hotel consist of conference space and 3 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Tamra - This buffet restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Mister Chai - This café specializes in Fusion cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Sorrento - Overlooking the garden, this fine-dining restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Shang Palace - Overlooking the garden, this fine-dining restaurant specializes in Chinese cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Grappa - This bar specializes in Mediterranean cuisine. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Free uncovered self parking on site
  • Free uncovered valet parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: INR 2,950 for adults and INR 1,475 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Grappa
  • Mister Chai
  • Shang Palace
  • Sorrento
  • Tamra

Things to do

  • 24-hour health club
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • DVD player
  • In-room babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3 meeting rooms
  • Business center
  • Computer station
  • Conference space

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 19 floors
  • Ballroom
  • Banquet hall
  • Built in 2005
  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 1:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for INR 1500.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately INR 2950 for adults and INR 1475 for children
  • Airport shuttle fee: INR 5310 per room (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: INR 1500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

Pool access available from 7:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Eros Hotel
Eros Hotel New Delhi
Eros New Delhi
Eros New Delhi Hotel
Hotel Eros
Hotel Eros New Delhi
Shangri-La s Eros
Shangri-La s Eros Hotel
Shangri-La s Eros Hotel New Delhi
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Shangri La's Eros Hotel
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Shangri La's Eros
Shangri-La's Eros Hotel New Delhi
Shangri-La's Eros Hotel
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Shangri La's Eros Hotel New Delhi
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Shangri-La Eros, New Delhi Hotel New Delhi

Shangri-La Eros, New Delhi Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 728 out of 1004 reviews
Rating 8 - Good. 166 out of 1004 reviews
Rating 6 - Okay. 57 out of 1004 reviews
Rating 4 - Poor. 29 out of 1004 reviews
Rating 2 - Terrible. 24 out of 1004 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Rajesh

Stayed 3 nights in Jan 2026

10/10 Excellent

Alejandro

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great . Except for one young lady checking wasn't very nice.
Stayed 1 night in Jan 2026

2/10 Terrible

Himanshu

Business traveler
Liked: Cleanliness, amenities
The amount has not been returned and was charged to my card as a security deposit. This is the first hotel I have experienced that withholds charges for minibar.
Stayed 4 nights in Jan 2026

10/10 Excellent

Marie-Josee

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean, excellent food and new large gym.
Stayed 2 nights in Jan 2026

10/10 Excellent

Sarabpal Singh

Stayed 2 nights in Jan 2026

10/10 Excellent

Michael

Traveled with family and small children
Room was lovely - we did have a fair bit of noise coming from the adjoining room
Stayed 1 night in Jan 2026

10/10 Excellent

Jasmeen

Stayed 3 nights in Jan 2026

8/10 Good

Kay

Stayed 2 nights in Jan 2026

10/10 Excellent

Samarpal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall amazing experience
Stayed 2 nights in Jan 2026

10/10 Excellent

Shouvik

Stayed 3 nights in Dec 2025

8/10 Good

Anuj

Stayed 2 nights in Dec 2025

10/10 Excellent

TETSUJI, Suginami-ku

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless and all the staff was so courteous!
Stayed 2 nights in Jan 2026

10/10 Excellent

Rahul

Stayed 1 night in Jan 2026

6/10 Okay

James

Traveled with partner
Liked: Cleanliness
Like a lot of similar massive hotels, a mixed experience. The room is well appointed and clean, the bedding good and bed comfortable. The service is good, but the way it is managed is not, Our bags took an hour and a quarter to reach our room when checking in, and when checking out bags held us up again; staff were sent to our room very promptly to check we had not consumed anything from the mini bar, but baggage collection took a long time. It would have been better if we'd just handled our own luggage, but this being a 5 star hotel (not to mention how enthusiastically the staff discourage you from carrying anything), this service is poor. The food was bland and in some instances outright bad, and very expensive.
Stayed 2 nights in Jan 2026

10/10 Excellent

Heta, Uxbridge

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at this property with my family and had booked the lounge rooms. The hotel was lovely, tho it took some time to get our rooms sorted out but we got there in the end. We stayed over the Christmas period and booked the brunch on Christmas day it was definitely worth it. i also used the salon during our stay and have to say i loved my hair it was done to perfection and exactly what i was after. I would defo stay here again, cannot fault the hotel. Location was great.
Stayed 2 nights in Dec 2025

10/10 Excellent

Andrew

Stayed 6 nights in Dec 2025

10/10 Excellent

Amit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, extremely polite staff, and very clean rooms
Stayed 4 nights in Dec 2025

4/10 Poor

Teresa

Stayed 4 nights in Oct 2025

10/10 Excellent

Giuseppe

Stayed 4 nights in Dec 2025

10/10 Excellent

Sandeep

Stayed 4 nights in Dec 2025

10/10 Excellent

Linda

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff Sanjeet and Ajay kumar for decorating our room and also checking up on us afterwards to make sure the room was all good. Also the young lady from reception (i cant quite remember her name - but she appeared very senior in her position) but she was so lovely and attentive. She brought us up to our room and showed us the surprise. As a team, the three of them really know how to make their guest feel valued and supported. They were the reason my husband and i had a pleasant stay. Great asset to the company! 😊 Room was spacious and lovely. We stay in 2 different rooms at the hotel due to our itinerary. Both rooms were spotless and bed were comfy. We also used the gym and it was really nice and well equipped.
Stayed 1 night in Dec 2025

10/10 Excellent

Upendra

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice rooms, friendly staff, loads of variety for breakfast and options for vegetarian and vegans. Chai wala made masala oat milk tea for us which was a nice touch. Lounge access was a bonus
Nice pool
Stayed 1 night in Nov 2025

10/10 Excellent

brendan

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel in convenient location. Pricey but if you can afford it then so so worth it. Lovely rooms, food fantastic, awesome pool and spa. Definitely will stay again.
Stayed 4 nights in Dec 2025

6/10 Okay

Vikrant

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good hotel however if you're looking for a quiet place to stay this may not be for you. Loud music until late due to functions / banqueting. Very noisy in lobby area. We were also on a non-smoking floor but there were guests smoking in the rooms near ours, I complained twice and was only offered air freshener! No action taken to address the issue! Good breakfast spread and attentive staff in the hotel lobby to help with bags
Stayed 2 nights in Dec 2025

10/10 Excellent

Shahrnaz

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to stay in good location.
Stayed 1 night in Dec 2025