6/10 Okay
Madison
Business traveler
Dec 10, 2025
Liked: Cleanliness, staff & service
Disliked: Amenities
In my opinion, the price you pay for the room should include valet, especially when the only other parking options are scattered city parking (if you can find it) and a pay lot that you have to refill at midnight, for $35 dollars each time. I shouldn't have to pay an extra $62 to valet the car, which is an ABSURD amount of money regardless.
Also, at $360 a night (on the cheap end), the toilet seat was not in the best condition, I couldn't get the drawer safe to close unless I created a lock code for it so I hit my shin on it several times walking through, and the AC didn't work well or cool the room well. I ended up turning on a little fan I brought and putting it in the bed with me, and this was in December when I stayed.
Also, if you're going to charge $17 for a plate of Parmesan truffle fries, I should probably be able to taste the actual Parmesan or truffle. The plate came and the fries weren't very hot, and there was barely anything on them.
Madison
Stayed 1 night in Dec 2025