Horrendous! Avoid this hotel & stay somewhere else! We made a reservation for 1 night. Upon checking in, they offered us a room without AC & a window wide open. Then they offered another room that smelled really bad.
I told them I want a refund and was refused! Terrible customer service. Rude, arrogant, condescending, and disrespectful!
They refused to give a refund, and told us to choose from those 2 crappy rooms. Then, Expedia also refused a refund!