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MainStay Suites Addison-Dallas

Property class: 2.5

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Photo gallery for MainStay Suites Addison-Dallas

A spacious kitchen with a large marble island, wooden chairs, and a dining area with a bench.
A lobby with leather sofas, a patterned rug, and a reception desk with a digital kiosk.
A reception area with a desk, chairs, potted plants, and a glass door leading outside.
A hotel with a brick facade, multiple windows, and a sign indicating it is a MainStay Suites. There are several cars parked in front.
Suite, 2 Queen Beds, Non Smoking | Premium bedding, desk, laptop workspace, iron/ironing board

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
The current price is $61
$53 nightly
$61 total
Total with taxes and fees
Oct 12 - Oct 13

Explore the area

View in a map
15200 Addison Road, Building A, Addison, TX, 75001
  • Place, Addison Circle Park
    ‪5 min walk‬
  • Place, Addison Improv Comedy Club
    ‪5 min walk‬
  • Place, Village on the Parkway
    ‪15 min walk‬
  • Airport, Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪21 min drive‬

Room options

View all photos for Suite, 1 Queen Bed, Non Smoking (Efficiency, Pet Friendly)

A hotel room with a bed, two bedside tables with lamps, a painting on the wall, and a window with curtains.

Suite, 1 Queen Bed, Non Smoking (Efficiency, Pet Friendly)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

A hotel room with a bed, bedside tables, a desk, a chair, a TV, and curtains.

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

A hotel room with a bed, bedside tables, a desk, a chair, a TV, and curtains.

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

A hotel room with a large bed, a television, a desk, a chair, and a window with curtains.

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

A hotel room with a large bed, a television, a desk, a chair, and a window with curtains.

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Non Smoking

A hotel room with a bed, a TV, a desk, a chair, and a dresser.

Suite, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

A hotel room with two beds, a desk, a TV, and a large mirror.

Suite, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed, Non Smoking (Efficiency, Pet Friendly)

A hotel room with a granite countertop, a black leather chair, a bed with a blue headboard, and a television mounted on the wall.

Suite, 1 Queen Bed, Non Smoking (Efficiency, Pet Friendly)

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Lobby
The Addison Hotel, SureStay Collection by Best Western
Addison
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.0 out of 5, Very Good, 1,107 reviews
$55 nightly
The price is $63
Sep 20 - Sep 21
Total with taxes and fees
The Addison Hotel, SureStay Collection by Best Western

About the neighborhood

Addison

When you stay at MainStay Suites Addison-Dallas in Addison, you'll be in the business district, within a 15-minute drive of Galleria Dallas and Dallas Market Center. .This hotel is 12.3 mi (19.7 km) from American Airlines Center and 6.3 mi (10.1 km) from University of Texas at Dallas.

What's nearby

  • Addison Circle Park - 5 min walk - 0.3 miles
  • Addison Improv Comedy Club - 5 min walk - 0.3 miles
  • WaterTower Theater - 8 min walk - 0.5 miles
  • Village on the Parkway - 15 min walk - 0.8 miles
  • Mary Kay Museum - 2 min drive - 1.9 miles

Getting around

  • Addison Station - 5 min walk
  • Dallas Union Station - 15 min drive
  • Dallas-Fort Worth Intl. Airport (DFW) - 28 min drive

Restaurants

  • ‪Improv Comedy Club - ‬6 min walk
  • ‪Chili's Grill & Bar - ‬10 min walk
  • ‪BJ's Restaurant & Brewhouse - ‬4 min walk
  • ‪Freebirds World Burrito - ‬13 min walk
  • ‪Ida Claire - ‬7 min walk

About this property

MainStay Suites Addison-Dallas

MainStay Suites Addison-Dallas offers 70 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Televisions come with cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 70 air-conditioned rooms featuring kitchens with refrigerators and stovetops. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include desks and microwaves, as well as phones with free local calls.
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and a television in a common area. Additional features at this hotel include a banquet hall and a vending machine.
Grab a bite from the grocery/convenience store serving guests of MainStay Suites Addison-Dallas. Mingle with other guests at the complimentary reception, held on select days. A complimentary on-the-go breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Planning an event in Addison? This hotel has 344 square feet (32 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary on-the-go breakfast is served each morning between 6:30 AM and 9:30 AM. A complimentary manager's reception is offered on select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 344 square feet of conference space
  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2001

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch HDTV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight

Early check-in subject to availability

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night

Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for USD 10.0 per night

Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 125 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property

Property is also known as

Hawthorn Suites Wyndham Addison Galleria

Hawthorn Suites Wyndham Hotel Addison Galleria

Hawthorn Suites Wyndham Addison Galleria Hotel

Hawthorn Suites Wyndham Galleria Hotel

Hawthorn Suites Wyndham Addison Galleria Hotel

Hawthorn Suites Wyndham Galleria Hotel

Hawthorn Suites Wyndham Addison Galleria

Hawthorn Suites Wyndham Galleria

Hotel Hawthorn Suites by Wyndham Addison Galleria Addison

Addison Hawthorn Suites by Wyndham Addison Galleria Hotel

Hotel Hawthorn Suites by Wyndham Addison Galleria

Hawthorn Suites by Wyndham Addison Galleria Addison

MainStay Suites Addison-Dallas Reviews

Reviews

6.6
Rating 10 - Excellent. 264 out of 1000 reviews
Rating 8 - Good. 231 out of 1000 reviews
Rating 6 - Okay. 156 out of 1000 reviews
Rating 4 - Poor. 155 out of 1000 reviews
Rating 2 - Terrible. 194 out of 1000 reviews

6.6/10

Cleanliness

7.2/10

Staff & service

5.8/10

Amenities

6.2/10

Property conditions & facilities

Reviews

Verified review

2/10 Terrible

Kristen

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Cockroaches in the entire hotel
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Essie

Liked: Cleanliness, staff & service, amenities
It was great for a last min reservation following the horrible experience we had
Stayed 2 nights in Feb 2026
Verified review

2/10 Terrible

Randall

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The first room we checked into had paint on the floor, and the second was infested with roaches. We did not stay there.
Stayed 1 night in Mar 2026
Verified review

2/10 Terrible

Garry

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Cockroaches
Stayed 3 nights in Apr 2026
Verified review

4/10 Poor

Katherine

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was great and water pressure in the shower was great, but that place needs some serious work. I should've taken pictures. But, you get what you pay for, for about $65 a night you get some nasty carpet in need of a deep clean in the hallways and stairs, roaches in your room, the AC vents need deep cleaning, the AC never got to the temperature below 70 degrees, the toilet had a weird leak but the toilet worked, the shower head was disconnected from the wall but the pressure and temperature were great.
Stayed 3 nights in May 2026
Verified review

2/10 Terrible

Maria

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no actual breakfast. We had roaches in the room and behind the bed it was terrible!!!
Stayed 2 nights in Feb 2026
Verified review

2/10 Terrible

Abhishek

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There is no breakfast, I have vacated the hotel due to poor hygienic condition on 04th March.
Stayed 5 nights in Mar 2026
Verified review

2/10 Terrible

Matt

Everything
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

lisha

Liked: Cleanliness, staff & service, property conditions & facilities
This was a very nice and clean hotel
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Great experience loved the suite
Stayed 1 night in Jun 2025
Verified review

6/10 Okay

Stephen

Liked: Cleanliness, staff & service
Overall, a good value. No breakfast or working elevator was definitely a bummer, but tolerable for the price.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have a disability, and the staff went the extra effort to accommodate me.
Stayed 1 night in Nov 2025
Verified review

2/10 Terrible

Victoria

Disliked: Cleanliness, property conditions & facilities
There was bugs at night and when you use the bathroom it was broken I almost fell and when you go downstairs in the morning you can only get two things
Stayed 4 nights in Mar 2026
Verified review

4/10 Poor

Carmen

Liked: Cleanliness, staff & service
The staff was amazing, the room smelled like cigarettes, windows didnt open. Room and hallways are to dark
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Enidza

Liked: Cleanliness, property conditions & facilities
Its so quiet good for sleeping
Stayed 1 night in Apr 2025
Verified review

2/10 Terrible

Daralynn

Disliked: Cleanliness, property conditions & facilities
No Breakfast as stated and there was roaches but the team and the front desk was nice
Stayed 2 nights in Sep 2025
Verified review

4/10 Poor

Jaime

Disliked: Cleanliness, staff & service, amenities
All I can tell you I will not stay there again.
Stayed 6 nights in Dec 2025
Verified review

8/10 Good

Hien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable and good living condition with such a low price for each night.
Stayed 3 nights in Apr 2024
Verified review

2/10 Terrible

Omar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
So dirty and run down.
Stayed 8 nights in Nov 2025
Verified review

2/10 Terrible

Crystal

Disliked: Cleanliness, staff & service, amenities
Room wasn't clean. False advertisement of free breakfast. Got cops called on us and was searched. The area is too nice for this hotel to not be up to code. Hot mess
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Mike and

Liked: Staff & service, property conditions & facilities, room comfort

3 day stay

fine stay for simple, comfortable non-romantic
Stayed 3 nights in Apr 2024
Verified review

2/10 Terrible

Maria

Disliked: Cleanliness, amenities, property conditions & facilities
Cockroaches, beat up appliances (literally has been picked and kicked), stained up furniture, room was first upon arrival, broken shower handle, broken drawers, holes in the cabinets
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Shantha

Good price.
Stayed 1 night in Jun 2025
Verified review

2/10 Terrible

Matt

Disliked: Cleanliness, amenities
False advertising. No breakfast. TVs didn’t work. Won’t stay there again while out of town working.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable

A comfortable place to stay with main attractions close by. Nice staff and very helpful
Stayed 7 nights in Mar 2024