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Clarion Hotel The Colony - Plano West

2.5 star property

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Photo gallery for Clarion Hotel The Colony - Plano West

Property amenity
Point of interest
Lobby
Point of interest
Property amenity

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Pet friendly
  • Free WiFi
$84
$73 nightly
$84 total
Total with taxes and fees
Mar 12 - Mar 13

Explore the area

View in a map
4301 Paige Road, The Colony, TX, 75056
  • Place, Hawaiian Falls The Colony
    ‪2 min walk‬
  • Place, Grandscape
    ‪7 min walk‬
  • Place, The Colony Five Star Complex
    ‪10 min walk‬
  • Airport, Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪18 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Accessible Tub)

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking (Accessible Tub)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Hearing)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible, Non Smoking (Hearing)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible, Non Smoking

7.0 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(13 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(26 reviews)
  • Sleeps 2
  • 1 King Bed

Similar properties

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi
Comfort Suites The Colony - Plano West
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
3.6 out of 5, Good, 1,010 reviews
$68 nightly
The price is $78
Mar 29 - Mar 30
Total with taxes and fees
Comfort Suites The Colony - Plano West

About the neighborhood

The Colony

Located in The Colony, Clarion Hotel The Colony - Plano West is in the suburbs, a 1-minute drive from Hawaiian Falls The Colony and 6 minutes from Legacy West. .This hotel is 4.1 mi (6.5 km) from The Shops at Legacy and 4.7 mi (7.5 km) from Stonebriar Centre Mall.

What's nearby

  • Hawaiian Falls The Colony - 2 min walk - 0.1 miles
  • Grandscape - 7 min walk - 0.4 miles
  • Topgolf The Colony - 10 min walk - 0.6 miles
  • The Colony Five Star Complex - 10 min walk - 0.6 miles
  • Andretti Indoor Karting & Games The Colony - 20 min walk - 1.1 miles

Getting around

  • Dallas Medical-Market Center Station - 27 min drive
  • Dallas-Fort Worth Intl. Airport (DFW) - 21 min drive

Restaurants

  • ‪Taco Bell - ‬10 min walk
  • ‪In-N-Out Burger - ‬7 min walk
  • ‪Subway - ‬3 min drive
  • ‪Scooter's Coffee - ‬19 min walk
  • ‪Hard Eight BBQ - ‬10 min walk

About this property

Clarion Hotel The Colony - Plano West

Clarion Hotel The Colony - Plano West offers 122 air-conditioned accommodations with safes and coffee/tea makers. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Make yourself at home in one of the 122 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy recreational amenities such as an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, a television in a common area, and a ballroom.
Grab a bite from the snack bar/deli serving guests of Clarion Hotel The Colony - Plano West. A complimentary on-the-go breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a business center, a 24-hour front desk, and luggage storage. Planning an event in The Colony? This hotel has 1324 square feet (123 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary on-the-go breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Golf
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (on request)

Business services

  • 1,324 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 30 to May 26:
  • Swimming pool
The property will be renovating from August 1 2025 to February 28 2026 (completion date subject to change). The following areas are affected:
  • Business center
  • Exterior
  • Fitness facilities
  • Front desk
  • Guestrooms
  • Hallway
  • Lobby
  • Meeting facilities
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
An off-leash area is available

Children and extra beds

Children are welcome
2 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to October
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Clarion Hotel
Holiday Inn Plano The Colony
Clarion The Colony Plano West
Clarion Hotel The Colony Plano West
Holiday Inn Plano The Colony an IHG Hotel
Clarion Hotel The Colony - Plano West Hotel
Clarion Hotel The Colony - Plano West The Colony
Clarion Hotel The Colony - Plano West Hotel The Colony

Clarion Hotel The Colony - Plano West Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 583 out of 1003 reviews
Rating 8 - Good. 181 out of 1003 reviews
Rating 6 - Okay. 112 out of 1003 reviews
Rating 4 - Poor. 51 out of 1003 reviews
Rating 2 - Terrible. 76 out of 1003 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

6/10 Okay

Marceia J

Liked: Staff & service
Disliked: Amenities
The room was ok. The hotel was in the middle of updating.
Stayed 2 nights in Nov 2025

10/10 Excellent

Rosa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Welcoming staff.
Stayed 1 night in Nov 2025

10/10 Excellent

Frank

Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean hotel
Stayed 3 nights in Nov 2025

4/10 Poor

Darren

Traveled with family
Disliked: Staff & service, room comfort
The AC didn’t work. When ask to have fixed or move us to another room the woman said she did not the authority to do so and she couldn’t reach the manager. The next morning the manager moved us. No refund was offered for the night no rest at 80°
Stayed 2 nights in Nov 2025

8/10 Good

Shirley L

Stayed 1 night in Nov 2025

6/10 Okay

Angela

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
It would’ve been nice to know it was in the process of being renovated. But it was ok
Stayed 2 nights in Nov 2025

6/10 Okay

Divian

Disliked: Staff & service, amenities
Did not tell us that they had renovations and construction going on and the heater wasn’t working. Customer service wasn’t that good of a help.
Stayed 4 nights in Nov 2025

8/10 Good

Wendell, Centerville

Liked: Cleanliness, amenities, property conditions & facilities
Great location right by Grandscape
Stayed 4 nights in Nov 2025

8/10 Good

Wendell, Centerville

Liked: Cleanliness, amenities, property conditions & facilities
Renovations going on so just two floors available and no restaurant. Staff was friendly and it was a great place to stay for my purposes. Easy free parking
Stayed 1 night in Nov 2025

8/10 Good

Nitish Kumar

Stayed 2 nights in Nov 2025

6/10 Okay

Peter

Traveled with partner, Traveled with family
Everything was good just wished we would of been aware of the construction going on and they had construction equipment blocking a wheelchair access point …other than that it was ok breakfast was pricey as listed $12.99 buffet but we didn’t eat there
Stayed 1 night in Nov 2025

2/10 Terrible

Janice

Liked: Cleanliness, staff & service
Disliked: Amenities
No breakfast as stated
Stayed 1 night in Nov 2025

10/10 Excellent

pablo

Traveled with partner
Liked: Cleanliness, amenities
.
Stayed 1 night in Nov 2025

6/10 Okay

Adam

Liked: Cleanliness, staff & service
The room smell like cigarettes smoke
Stayed 1 night in Nov 2025

10/10 Excellent

Cedrick

Stayed 1 night in Oct 2025

10/10 Excellent

RUITAO

Stayed 1 night in Nov 2025

4/10 Poor

Tanoy

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
First night AC was not working so slept in cold weather, most of the areas are closed as construction going on, was told there will be breakfast but only saw cupcakes and coffee,
Stayed 2 nights in Nov 2025

8/10 Good

Chadwick

Liked: Cleanliness, staff & service, amenities
Hotel was great, only complaint is the A/C in the room didn’t cool well. Other than that, great staff and great hotel!
Stayed 2 nights in Nov 2025

10/10 Excellent

Frank

Stayed 4 nights in Oct 2025

10/10 Excellent

pablo

Stayed 1 night in Oct 2025

10/10 Excellent

Cody

Liked: Cleanliness, amenities, property conditions & facilities
Good atucf
Stayed 2 nights in Jul 2025

10/10 Excellent

jeff r

Stayed 1 night in Oct 2025

10/10 Excellent

Jayme

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy.
Stayed 3 nights in Oct 2025

8/10 Good

Chukwuma

Liked: Cleanliness, property conditions & facilities

One night stay

Property is being remodeled , really clean and friendly staff. Only negative all night long we were unable to sleep because there was constant banging above us .
Stayed 1 night in Oct 2025

10/10 Excellent

Brinson

Traveled with family
Liked: Cleanliness, room comfort
Staff is great. Hotel is great. However the 1 time out of 40 stays when I had a problem the manager was unresponsive and never answered my email.
Stayed 1 night in Oct 2025