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Crowne Plaza Dallas Downtown by IHG

Property class: 3.5

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Photo gallery for Crowne Plaza Dallas Downtown by IHG

A modern restaurant with a bar area, seating arrangements, and a large screen.
A large brick building with arched windows and multiple flags, including the American flag, located at a street intersection.
A bar area with a granite countertop, bar stools, and a television screen.
A modern lobby with a white sectional sofa, a wooden coffee table, and a patterned carpet.
A hotel room with a bed, a bedside table, a TV mounted on the wall, and a view of the cityscape at night.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Breakfast available
The current price is $123
$105 nightly
$123 total
Total with taxes and fees
Sep 28 - Sep 29

Explore the area

View in a map
1015 Elm St, Dallas, TX, 75202
  • Place, Dallas World Aquarium
    ‪5 min walk‬
  • Place, The Sixth Floor Museum at Dealey Plaza
    ‪7 min walk‬
  • Place, Kay Bailey Hutchison Convention Center
    ‪10 min walk‬
  • Airport, Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪22 min drive‬

Room options

View all photos for Premium Room, 1 King Bed, Balcony

A compact hotel room with a kitchenette, a small refrigerator, a coffee machine, and a single drawer unit.

Premium Room, 1 King Bed, Balcony

7.0 out of 10
Good
(22 reviews)
  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, City View

A hotel room with a large bed, a smaller bed, a desk with a chair, a TV, and a window with a city view.

Premium Room, City View

7.2 out of 10
Good
(24 reviews)
  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Balcony

A hotel room with a large bed, a sofa, a desk, a chair, a TV, and a window with curtains.

Premium Room, 2 Queen Beds, Balcony

7.0 out of 10
Good
(12 reviews)
  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, City View

A compact hotel room with a kitchenette, a small refrigerator, a coffee machine, and a single drawer unit.

Premium Room, 1 King Bed, City View

  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds

A hotel room with a large bed, a smaller bed, a desk with a chair, a TV, and a window with a city view.

Premium Room, 2 Queen Beds

7.4 out of 10
Good
(73 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility)

A compact hotel room with a kitchenette, a small refrigerator, a coffee machine, and a single drawer unit.

Standard Room, 1 King Bed, Accessible (Mobility)

  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

A compact hotel room with a kitchenette, a small refrigerator, a coffee machine, and a single drawer unit.

Premium Room, 1 King Bed

  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility, Roll Shwr)

A compact hotel room with a kitchenette, a small refrigerator, a coffee machine, and a single drawer unit.

Standard Room, 1 Queen Bed, Accessible (Mobility, Roll Shwr)

  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility)

A compact hotel room with a kitchenette, a small refrigerator, a coffee machine, and a single drawer unit.

Standard Room, 1 Queen Bed, Accessible (Mobility)

7.8 out of 10
Good
(18 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed

A compact hotel room with a kitchenette, a small refrigerator, a coffee machine, and a single drawer unit.

Junior Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

A compact hotel room with a kitchenette, a small refrigerator, a coffee machine, and a single drawer unit.

Standard Room

  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

A compact hotel room with a kitchenette, a small refrigerator, a coffee machine, and a single drawer unit.

Standard Room, 1 King Bed

8.0 out of 10
Very good
(94 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Magnolia Hotel Dallas Downtown
Downtown Dallas
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.0 out of 5, Very Good, 4,032 reviews
$110 nightly
The price is $128
Sep 14 - Sep 15
Total with taxes and fees
Magnolia Hotel Dallas Downtown

About the neighborhood

Dallas

With a stay at Crowne Plaza Dallas Downtown by IHG, you'll be centrally located in Dallas, just a 5-minute walk from Dallas World Aquarium and 10 minutes by foot from Kay Bailey Hutchison Convention Center. .This hotel is 0.8 mi (1.2 km) from Reunion Tower and 0.9 mi (1.5 km) from American Airlines Center.

What's nearby

  • John F. Kennedy Memorial - 5 min walk - 0.3 miles
  • Dallas World Aquarium - 5 min walk - 0.3 miles
  • Dealey Plaza - 7 min walk - 0.4 miles
  • The Sixth Floor Museum at Dealey Plaza - 7 min walk - 0.4 miles
  • Kay Bailey Hutchison Convention Center - 10 min walk - 0.6 miles

Getting around

  • Akard Station - 3 min walk
  • Dallas Union Station - 10 min walk
  • Love Field Airport (DAL) - 18 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Monarch - ‬3 min walk
  • ‪Twisted Trompo - ‬4 min walk
  • ‪Little Daisy - ‬4 min walk
  • ‪White Rhino Coffee - ‬3 min walk

About this property

Crowne Plaza Dallas Downtown by IHG

Crowne Plaza Dallas Downtown by IHG offers 291 accommodations with safes and complimentary bottled water. Beds feature premium bedding. A pillow menu is available. Televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Make yourself at home in one of the 291 guestrooms featuring refrigerators. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include phones, as well as safes and desks.
Be sure to enjoy recreational amenities including an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
You can enjoy a meal at THRIVE Restaurant serving the guests of Crowne Plaza Dallas Downtown by IHG, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Planning an event in Dallas? This hotel has 30000 square feet (2787 square meters) of space consisting of a conference center and 22 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
THRIVE Restaurant - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Round Bar - Onsite bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Covered self parking on site (USD 24 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: USD 18.35 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Round Bar
  • THRIVE Restaurant

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service
  • Wedding services

Business services

  • 22 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (30,000 square feet of space)

Outdoors

  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 on-site accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (24 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (36 inches high)
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 19 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 25.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 13 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 35 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 75.00 per accommodation, per night
  • Cleaning deposit: USD 75.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 18.35 per person
  • Covered self parking fee: USD 24 per night (in/out privileges)
  • Late check-out fee: USD 25.00 (subject to availability)
  • Rollaway bed fee: USD 35 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The seasonal pool will be open from May to October
Pool access available from 8:00 AM to 11:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Dallas Downtown
Crowne Plaza Hotel Dallas Downtown

Crowne Plaza Dallas Downtown by IHG Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 603 out of 1602 reviews
Rating 8 - Good. 288 out of 1602 reviews
Rating 6 - Okay. 287 out of 1602 reviews
Rating 4 - Poor. 184 out of 1602 reviews
Rating 2 - Terrible. 240 out of 1602 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our time there
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Jamez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved would definitely stay again !!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Fateh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff , great location , beds and more
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Evan

Liked: Cleanliness, staff & service, property conditions & facilities
Overall great atmosphere
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Amber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was great!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in May 2026
Verified review

6/10 Okay

Orin

Liked: Amenities
It was a great breakfast
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Ancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Kelley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Desk staff very helpful and polite, just know that the check in is as stated 3pm.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

John

Great Place
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Wallace

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay. Staff was great. Room was clean. Perfect size and perfect view
Stayed 3 nights in May 2026
Verified review

8/10 Good

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, good parking, bar and restaurant were good.
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

jerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great from the cleaning staff to the checkin/out employees.The hotel is in good shape and was a good price to stay.You need to put microwaves in the rooms.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Krystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff were absolutely amazing
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Julia

Great location, no complaints, comfortable bed.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here due its close proximity to the passport office. The bed and pillows were so comfortable; and we appreciated the noon time check out. Overall, a pleasant stay.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Krystal

Liked: Cleanliness, amenities, property conditions & facilities
great stay
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Najmah

Liked: Cleanliness, staff & service, amenities
Our room was clean, the staff was very friendly, and breakfast was free with our room. So good stay overall. I would just say they need to update some things.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Betzabet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was super clean it was a really nice place to stay there is stuff to do around the area sad that the roof top pool was close
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Kasey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady at the front desk was extremely polite and very difficult situations that I watch throughout the weekend
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and the bed was comfortable
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Abel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room layout and it was spacious
Stayed 3 nights in Apr 2026
Verified review

4/10 Poor

Alyssa

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff did an amazing job keeping their spirits up, despite the chaos. We got a discount, so it was ok, but the hotel lacks maintenance and it’s a race track outside of it.
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Erik

Liked: Staff & service, amenities
Good
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

AURORE

Liked: Cleanliness, staff & service, property conditions & facilities
Great room with balcony , well positioned downtown Dallas to visit
Stayed 1 night in Mar 2026