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Comfort Suites The Colony - Plano West

Property class: 2.5

Choose dates to view prices

Photo gallery for Comfort Suites The Colony - Plano West

A hotel room with a sofa, armchair, dining table, and a bed with a headboard.
A large indoor swimming pool with multiple lanes, a water slide, and lounge chairs.
A restaurant with red upholstered booths and granite tables, a coffee machine, and a TV mounted on the wall.
A modern living room with a blue sofa, red armchairs, and a fireplace.
A reception desk with a digital screen, a clock, and two pendant lights.

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
The current price is $74
$64 nightly
$74 total
Total with taxes and fees
Oct 4 - Oct 5

Explore the area

View in a map
4796 Memorial Dr, The Colony, TX, 75056
  • Place, Topgolf The Colony
    ‪3 min walk‬
  • Place, The Colony Five Star Complex
    ‪8 min walk‬
  • Place, Grandscape
    ‪15 min walk‬
  • Airport, Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪20 min drive‬

Room options

View all photos for 1 King Bed, Suite, Nonsmoking, Accessible

A hotel room with a large bed, two bedside tables with lamps, a desk with a chair, and a window with curtains.

1 King Bed, Suite, Nonsmoking, Accessible

7.4 out of 10
Good
(18 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 2 Queen Beds, Suite, Nonsmoking, Accessible

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

2 Queen Beds, Suite, Nonsmoking, Accessible

7.8 out of 10
Good
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

A hotel room with a sofa, armchair, desk, bed, and a TV.

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, WiFi (free)

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 Double Sofa Bed and 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

A hotel room with a large bed, a television, a desk with drawers, and a chair.

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

A hotel room with a large bed, two bedside tables with lamps, a chair, and a window with curtains.

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for SUITE, 1 KING BED NON SMOKING

A hotel room with a large bed, two bedside tables with lamps, a desk with a chair, and a window with curtains.

SUITE, 1 KING BED NON SMOKING

7.0 out of 10
Good
(37 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for SUITE, 2 QUEEN BEDS. NON SMOKING

A hotel room with two beds, a desk, a chair, and a window with curtains.

SUITE, 2 QUEEN BEDS. NON SMOKING

7.4 out of 10
Good
(45 reviews)
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

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  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
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The price is $80
Sep 27 - Sep 28
Total with taxes and fees
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About the neighborhood

The Colony

With a stay at Comfort Suites The Colony - Plano West, you'll be centrally located in The Colony, within a 10-minute drive of Legacy West and The Shops at Legacy. .This hotel is 12.2 mi (19.7 km) from University of Texas at Dallas and 12.6 mi (20.3 km) from Galleria Dallas.

What's nearby

  • Topgolf The Colony - 3 min walk - 0.2 miles
  • The Colony Five Star Complex - 8 min walk - 0.5 miles
  • Hawaiian Falls The Colony - 15 min walk - 0.8 miles
  • Grandscape - 15 min walk - 0.8 miles
  • Lewisville Lake - 4 min drive - 1.0 mile

Getting around

  • Old Town Station - 9 min drive
  • Dallas Medical-Market Center Station - 26 min drive
  • Love Field Airport (DAL) - 38 min drive

Restaurants

  • ‪In-N-Out Burger - ‬16 min walk
  • ‪McDonald's - ‬14 min walk
  • ‪Chick-fil-A - ‬10 min walk
  • ‪Sonic Drive-In - ‬7 min walk
  • ‪Layne's Chicken Fingers - ‬13 min walk

About this property

Comfort Suites The Colony - Plano West

Comfort Suites The Colony - Plano West offers 71 accommodations with coffee/tea makers and hair dryers. 40-inch LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 71 guestrooms featuring refrigerators and microwaves. 40-inch LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Don't miss out on recreational opportunities including an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access and a television in a common area.
A complimentary on-the-go breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in The Colony? This hotel has 540 square feet (49 square meters) of space consisting of conference space and 2 meeting rooms. Free self parking is available onsite.
A complimentary on-the-go breakfast is served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business center
  • 540 square feet of conference space

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from March 1 2026 to December 31 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
2 total (up to 25 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Comfort Suites Stonebriar Mall
Comfort Suites Stonebriar Mall Hotel
Comfort Suites Stonebriar Mall Hotel The Colony
Comfort Suites Stonebriar Mall The Colony
Comfort Suites Colony Plano West Hotel
Comfort Suites Plano West Hotel
Comfort Suites Colony Plano West
Comfort Suites Plano West
Comfort Suites The Colony - Plano West Hotel
Comfort Suites The Colony - Plano West The Colony
Comfort Suites The Colony - Plano West Hotel The Colony

Comfort Suites The Colony - Plano West Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 334 out of 1000 reviews
Rating 8 - Good. 207 out of 1000 reviews
Rating 6 - Okay. 156 out of 1000 reviews
Rating 4 - Poor. 133 out of 1000 reviews
Rating 2 - Terrible. 170 out of 1000 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Cody

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect little spot along with clean rooms
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Destini

Disliked: Amenities
Room was okay, beds were comfortable. They said the pool, gym & conference room have been closed for a few years which could be noted somewhere.
Stayed 3 nights in May 2026
Verified review

4/10 Poor

Karen

Disliked: Staff & service, amenities, property conditions & facilities
Parking was safe.
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Alicia

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Pool was closed , window leaking and ants on the wall .
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Teretta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking lot needs a bit of work in the back because of cracks and potholes but the hotel itself was great!
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Marlin

Liked: Cleanliness, property conditions & facilities
It was clean and bed comfortable.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

dennis

Liked: Cleanliness, staff & service, amenities
The room was very clean and the staff was very helpful.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Ice machines seemed mostly out of operation, seems to be more and more common in budget properties. Other than that the room was nice and chilled coming in late, dark, quiet, and a comfortable bed (pillows weren’t my favorite, and no variation between them as far as fill type or soft to firmness, but I’m particular and always bring my own).
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Lemuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Five stars
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

Shelley

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Omg where to start. If I could send pics I sure would Both blankets form and coffee maker was disgustingly dirty and breakfast was incomplete housekeeping is foul mouthed Place smelled of pot bad!
Stayed 3 nights in May 2026
Verified review

4/10 Poor

Candace

Liked: Staff & service
Disliked: Cleanliness
The location was good and hotel provided what we needed. However I found a HUGE dead roach in my room and there was no hand soap. When we noticed our room didn’t have soap upon check in we asked for some from the front desk associate. We were told “there is body wash in the shower….”
Stayed 2 nights in May 2026
Verified review

2/10 Terrible

Tammy

Disliked: Cleanliness, property conditions & facilities
Dirty
Stayed 1 night in May 2026
Verified review

6/10 Okay

Selma

Disliked: Property conditions & facilities
The beds were comfortable and breakfast was what is expected from these types of hotels. Furniture overall was gross and falling apart. Honestly I’d rather pay a little more and stay at a better hotel.
Dining room chair
Stayed 1 night in Mar 2026
Verified review

4/10 Poor

Jacqueline

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room smelt awful, paid for queen beds but we definitely had full size beds, breakfast was terrible, my son’s waffle tasted sour and biscuits were not cooked all the way through, and we found roaches on our last night there. We will not be returning to this hotel at all.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was ok.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, and clean room.
Stayed 3 nights in Oct 2025
Verified review

8/10 Good

Patricia

Liked: Staff & service, property conditions & facilities, room comfort
Just okay stayed one night
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will stay again
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service. Clean room, competitive pricing and free breakfast. Great place to lay your head with no frills.
Stayed 1 night in Jan 2026
Verified review

4/10 Poor

Stephanie

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The bathroom was awful. The room smelled bad, The buffet area was very dirty, The beds felt like a slab of cement. The staff where great but I would never stay at this hotel again.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Amari

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was nice and clean. Stsff nice. The pool was closed. That was disappointing. We were looking forward to relaxing by the pool. Full breakfast. Will definitely stay there again. Hopefully the pool will be open.
Stayed 2 nights in Mar 2026
Verified review

2/10 Terrible

Jeremiah

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Everything was either broken or falling apart. No pool, no gym. Breakfast was decent.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Stay was nice and the location was close to everything we needed during our visit, would recommend for a nice budget stay.
Stayed 3 nights in Jun 2025
Verified review

6/10 Okay

Sarah

Disliked: Cleanliness, staff & service, property conditions & facilities
We needed sheets to put on the pull out sofa. I went downstairs, and there was no one working the desk. I called out and no one came. I even called the hotel and it wouldn't let through to the front desk.
Stayed 1 night in May 2026
Verified review

2/10 Terrible

john

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was run-down. Upon walking into the hotel, it smells of mold. The elevator was never cleaned during the 3 days we stayed! Let's start with the room! In the bathroom, the toilet was loose the toilet paper holder came out of the wall. GROUT VERY DIRTY! Next half the room floor was soaked by the window ac unit again mold in the air .. The beds had stains and smelled of body odors.. 100% the worst property I have stayed in .
Stayed 3 nights in May 2026