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Comfort Inn Plano-Dallas

2.5 star property

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Standard Room, 2 Queen Beds, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes
In-room safe, desk, laptop workspace, blackout drapes
Reception
Free on-the-go breakfast on weekdays
Lobby sitting area

Reviews

6.8 out of 10

Popular amenities

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
$69
$61 nightly
$69 total
Total with taxes and fees
Mar 23 - Mar 24

Explore the area

View in a map
4901 Old Shepard Place, Plano, TX, 75093
  • Place, Baylor Scott & White The Heart Hospital
    ‪10 min walk‬
  • Place, Cinemark Central Plano
    ‪5 min drive‬
  • Place, Galleria Dallas
    ‪10 min drive‬
  • Airport, Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking

  • 380 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking

  • 380 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

  • 380 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

  • 380 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby
Quality Inn West Plano - Dallas
  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
4.1 out of 5, Very Good, 810 reviews
$63 nightly
The price is $72
Mar 23 - Mar 24
Total with taxes and fees
Quality Inn West Plano - Dallas

About the neighborhood

Plano

Located in Plano, Comfort Inn Plano-Dallas is a 2-minute drive from Baylor Scott & White The Heart Hospital and 5 minutes from Adventure Landing. .This hotel is 3.3 mi (5.3 km) from Shops at Willow Bend and 3.7 mi (5.9 km) from WhirlyBall.

What's nearby

  • Baylor Scott & White The Heart Hospital - 10 min walk - 0.6 miles
  • Cinemark Central Plano - 5 min drive - 1.6 miles
  • University of Texas at Dallas - 7 min drive - 4.9 miles
  • The Shops at Legacy - 9 min drive - 9.2 miles
  • Galleria Dallas - 10 min drive - 10.8 miles

Getting around

  • UT Dallas Station - 7 min drive
  • Dallas Medical-Market Center Station - 22 min drive
  • Love Field Airport (DAL) - 32 min drive

Restaurants

  • ‪McDonald's - ‬11 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Chili's Grill & Bar - ‬11 min walk
  • ‪Blue Goose Cantina - ‬14 min walk
  • ‪Panera Bread - ‬9 min walk

About this property

Comfort Inn Plano-Dallas

Comfort Inn Plano-Dallas offers 131 accommodations with safes and coffee/tea makers. 50-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Plano hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 131 guestrooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, while 50-inch LCD televisions with cable programming provide entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including wireless internet access (surcharge) and a television in a common area.
A complimentary on-the-go breakfast is served on weekdays from 6:00 AM to 9:00 AM.
Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Free self parking is available onsite.
A complimentary on-the-go breakfast is served between 6:00 AM and 9:00 AM on weekdays.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available on weekdays 6:00 AM to 9:00 AM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Pool gate

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Built in 1996

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 25 lbs per pet)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 100 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Dallas Hampton Inn
Hampton Inn Dallas Hotel Plano-North
Hampton Inn Plano-North
Hampton Inn Plano-North Dallas
Hampton Inn Plano/North Dallas Hotel Plano
Plano Hampton Inn
Hampton Inn Plano-North Dallas Hotel
Hampton Inn Dallas Hotel
Hampton Inn Dallas

Comfort Inn Plano-Dallas Reviews

Reviews

6.8
Rating 10 - Excellent. 205 out of 483 reviews
Rating 8 - Good. 60 out of 483 reviews
Rating 6 - Okay. 45 out of 483 reviews
Rating 4 - Poor. 47 out of 483 reviews
Rating 2 - Terrible. 126 out of 483 reviews

6.8/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

Reviews

6/10 Okay

Cristel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Esmeralda

The room was clean and spacious. Bed was very comfy and staff were polite. Easy check in.
Stayed 2 nights in Nov 2025

10/10 Excellent

Romeo

Stayed 4 nights in Nov 2025

2/10 Terrible

Lavanya

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The elevator was not working and rooms were available only on the 5th floor. We were not informed before checking in about it. Had to climb stairs with luggage. The bedsheet had hole in it. Shampoo bottle was empty in the room. The staff was also not helpful.
Stayed 1 night in Nov 2025

8/10 Good

Sylvie

Liked: Cleanliness, amenities
Great staff. Helpful and accommodating. Need are hard. Was hard on our backs. Rooms clean. No hair blow dryer.
Stayed 1 night in Nov 2025

10/10 Excellent

Keidy

Business traveler
Liked: Cleanliness, staff & service, amenities
Excelente servicio d parte d todo el personal
Stayed 1 night in Nov 2025

2/10 Terrible

Laura

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t recommend to anyone, worst service, rude

Stayed 4 nights in Oct 2025

10/10 Excellent

Sibongile

Stayed 1 night in Nov 2025

2/10 Terrible

Laquisha

Liked: Staff & service
Disliked: Cleanliness, amenities
Bugs crawling around. The staff was very nice on a positive note.
Stayed 1 night in Oct 2025

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great customer service
Stayed 1 night in Nov 2025

4/10 Poor

OTIS

Disliked: Amenities, property conditions & facilities
The property had several repairs going. The smoke detector in the room was covered up in plastic, there was condensation stains on the ceiling. The towels were poor quality. The gym room was small, and minimal equipment.
Stayed 2 nights in Oct 2025

8/10 Good

Jackie

Stayed 1 night in Oct 2025

10/10 Excellent

Jahswayla

Stayed 3 nights in Oct 2025

2/10 Terrible

Carlos

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible customer service. Never recommend anyone

Stayed 4 nights in Oct 2025

6/10 Okay

Freda

Traveled with family
Liked: Staff & service

2nd floor hallway smelled of marijuana

Bagels were not fresh, the bread was dried out. The apples available had been there a while. Great choice of coffee creamer but poor quality coffee. The other items unsure of, didn't try.
Stayed 1 night in Oct 2025

10/10 Excellent

Karyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was clean everybody was very nice my bed was amazing
Stayed 1 night in Oct 2025

4/10 Poor

Allan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
didnt get a 2 room bed like I booked. Pull out couch was dirty and wasnt made. I asked for it to be cleaned and made I was handed a fitted sheet.
full of dirt and trash
Stayed 3 nights in Oct 2025

2/10 Terrible

Caterina

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
On top of everything the property canceled our reservation for no reason the same day as the reservation
Stayed 1 night in Oct 2025

10/10 Excellent

Jonny

Stayed 2 nights in Sep 2025

6/10 Okay

joshua

Bathroom not clean. Tub had hair in it.
Stayed 1 night in Sep 2025

10/10 Excellent

rodolfo

Stayed 1 night in Sep 2025

6/10 Okay

Thao

Traveled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2025

2/10 Terrible

Lázaro

Stayed 3 nights in Sep 2025

2/10 Terrible

Cyrus

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible customer service Mold on the celling Dirty room Leaking fauset
Stayed 3 nights in Sep 2025

2/10 Terrible

Denecia

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
One of the worst hotel experiences I have ever been to. No lights in parking making feel like I would get mugged or robbed. Inside of the hotel it looks as if they have never did any touch ups since being opened walls and floors were coming up hotel smelled like weed throughout the halls and once we finally got to our room the tv was broke so he moved us but the options were go to a room that smelled like cigarettes or to a room where the water pressure would make the shower head come off.. so throughout this whole process I would say they need to close down and renovate as well as put some damn lights outside in the parking lot!!!
Stayed 2 nights in Sep 2025