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Union Hotel Cusco

3.5 star property

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Photo gallery for Union Hotel Cusco

Free daily local cuisine breakfast
Hypo-allergenic bedding, desk, laptop workspace, blackout drapes
Terrace/patio
Front of property
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free airport shuttle
  • Room service
  • 24/7 front desk
  • Laundry
  • Housekeeping

Explore the area

View in a map
Calle Union 189, Cusco, Cusco, 8002
  • Place, San Pedro Market
    ‪2 min walk‬
  • Place, San Pedro Church
    ‪2 min walk‬
  • Place, Plaza de Armas
    ‪8 min walk‬
  • Airport, Cusco (CUZ-Alejandro Velasco Astete Intl.)
    ‪15 min drive‬

Room options

View all photos for Economy Double Room

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Economy Double Room

8.8 out of 10
Excellent
(16 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Triple Room, 3 Twin Beds

Traditional Triple Room, 3 Twin Beds | Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Traditional Triple Room, 3 Twin Beds

9.8 out of 10
Exceptional
(7 reviews)
  • 301 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Traditional Double Room

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Traditional Double Room

10.0 out of 10
Exceptional
(5 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Room

Classic Double Room | Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Classic Double Room

9.4 out of 10
Exceptional
(10 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Twin Room

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Classic Twin Room

9.8 out of 10
Exceptional
(7 reviews)
  • 248 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Traditional Twin Room

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Traditional Twin Room

8.0 out of 10
Very good
(1 review)
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Traditional Quadruple Room

Traditional Quadruple Room | Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Traditional Quadruple Room

8.6 out of 10
Excellent
(4 reviews)
  • 344 sq ft
  • Sleeps 4
  • 4 Twin Beds

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Sonesta Hotel Cusco

About the neighborhood

Cusco

A stay at Union Hotel Cusco places you in the heart of Cusco, within a 10-minute walk of Plaza de Armas and San Pedro Church. .This boutique hotel is 0.1 mi (0.2 km) from San Pedro Market and 0.1 mi (0.2 km) from Iglesia y Convento de Santa Clara.

What's nearby

  • San Pedro Market - 2 min walk - 0.1 miles
  • San Pedro Church - 2 min walk - 0.1 miles
  • Plaza de Armas - 8 min walk - 0.5 miles
  • Cusco Cathedral - 10 min walk - 0.6 miles
  • Coricancha - 13 min walk - 0.7 miles

Getting around

  • San Pedro Station - 4 min walk
  • Alejandro Velasco Astete Intl. Airport (CUZ) - 7 min drive

Restaurants

  • ‪Sección de jugos - ‬2 min walk
  • ‪Desayunos “El Sano Vivir” - ‬3 min walk
  • ‪Vegan Point - ‬3 min walk
  • ‪El Mordisc'o Restaurant - ‬5 min walk
  • ‪Black Llama Coffee - ‬6 min walk

About this property

Union Hotel Cusco

Colonial hotel with free breakfast and a 24-hour front desk
Union Hotel Cusco offers 43 accommodations with hair dryers and complimentary toiletries. Accommodations offer separate sitting areas. 40-inch LED televisions come with cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Stay in one of 43 guestrooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as desks and separate sitting areas.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional features at this Colonial hotel include an arcade/game room and tour/ticket assistance.
Take advantage of the hotel's room service. A complimentary local cuisine breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. A shuttle from the airport to the hotel is complimentary (available on request).
A complimentary local cuisine breakfast is served each morning between 6:00 AM and 9:00 AM.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free airport pick-up shuttle from 6:00 AM to 10:30 PM at scheduled times and on request

Food and drink

  • Free local cuisine breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Arcade/game room

Family friendly

  • Arcade/game room
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator
  • Well-lit path to entrance

More

  • 2 buildings
  • 3 floors
  • Built in 2015
  • Colonial architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

Food and drink

  • Room service
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Property Registration Number 20526897839

We should mention

This property does not have elevators
Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Alcohol is not permitted at this property

Property is also known as

Esplendor Hotel Cusco
Esplendor Cusco
Esplendor Hotel
Esplendor
Union Hotel Cusco Hotel
Union Hotel Cusco Cusco
Union Hotel Cusco Hotel Cusco

Union Hotel Cusco Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 693 out of 1004 reviews
Rating 8 - Good. 204 out of 1004 reviews
Rating 6 - Okay. 60 out of 1004 reviews
Rating 4 - Poor. 31 out of 1004 reviews
Rating 2 - Terrible. 16 out of 1004 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

4/10 Poor

Richelle

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
The hotel itself is cute and charming, with nice décor and thoughtful amenities, but unfortunately, my overall experience wasn’t great. A few days before my check-in, I requested an airport pickup and provided my full flight details well in advance. However, the reception insisted that my flight was going elsewhere and not to Cusco, so they didn’t arrange the pickup. We ended up having to find our own transportation upon arrival. Additionally, the water shut off in the middle of my shower, which was quite frustrating. While the room setup and amenities were nice, the lack of helpfulness from the reception and the service issues made the stay less enjoyable. I personally wouldn’t stay here again and would choose another hotel next time I visit Cusco.
Stayed 1 night in Sep 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

TIE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service and staff. The hotel pays attention to details. Enjoyed our stay very much.
Stayed 1 night in Sep 2025

10/10 Excellent

Kaiqing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good breakfast

Breakfast is good, staff are very friendly and helpful, the place is nice and stylish.
Stayed 3 nights in Sep 2025

10/10 Excellent

Amena

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

TIE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
like its location, amenities and services
Stayed 1 night in Sep 2025

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great - Great And More Great

Great Hotel & location. Extras provided in the room were fantastic. Best shower-head ever experienced in years of travel. Sour Pisco & Cerviche classes were awesome and Kiki the resident Alpaca was interesting and friendly. Also would like to compliment Jayherine who found my wife’s wallet in the restaurant and returned it within 30min!
Stayed 4 nights in Aug 2025

10/10 Excellent

Iris Esther

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Jacqueline

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The space was clean and airy. It was nice to share a king sized bed after a few weeks of travelling. There were nice touches like complimentary chocolaty treats. There were a lot of included items like personal bug spray, toiletries, etc. though thoughtful, I worry about potential waste overall with these features (for example we did not need any of these). The breakfast was really wonderful. There were a lot of programs offered during the day that we did not take advantage of because of our short stay. Overall, a few min walk off the main strip but that was ok by us. Union provided everything we needed!
Stayed 1 night in Aug 2025

10/10 Excellent

Charles

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The listing said airport shuttle. It's NOT free. It will cost money. They will call a car for you.
Stayed 1 night in Jul 2025

10/10 Excellent

Joyce

Stayed 2 nights in Aug 2025

10/10 Excellent

Kimiko Kyle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Union Hotel Cusco truly felt like a home away from home. The property has a cozy, homey vibe and is perfectly located—just steps from San Pedro Market and within easy reach of shops and restaurants in the area. The staff were amazing—warm, welcoming, and helpful in every way. We were celebrating both our birthday and honeymoon, and the thoughtful welcome surprise of amenities in our room made the occasion feel extra special. Thank you for acknowledging and celebrating with us! Overall, our stay was comfortable, memorable, and filled with genuine hospitality. We would gladly return and highly recommend Union Hotel Cusco to anyone visiting the city.
Stayed 3 nights in Aug 2025

10/10 Excellent

frine

Traveled with family
Liked: Cleanliness, amenities
Excelent service , perfect location and stuff super friendly
Stayed 4 nights in Aug 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
It’s like a secluded getaway that just appears behind a min descript door. Local shopping and entertainment is nearby, but you have to walk a few blocks of empty to get to it. But once you’re in the Union there isn’t a lot of reason to leave. Friendly staff, open design, and onsite restaurant and bar. Rooms are really clean. The food at the restaurant was really awesome and the service excellent.
Stayed 1 night in Aug 2025

10/10 Excellent

STEFANY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved that there was a bathtub and lots of snacks. Kiki the alpaca was an especially sweet touch.
Stayed 1 night in Aug 2025

10/10 Excellent

Teresa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was amazing. It was clean, friendly staff, very helpful. There were amenities
Stayed 1 night in Aug 2025

10/10 Excellent

Tuneisha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay here. The baby alpaca was a cute touch
Stayed 4 nights in Jul 2025

10/10 Excellent

Marianne

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities
Spacious rooms, accommodating staff, cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very froe
Stayed 2 nights in Aug 2025

10/10 Excellent

Jennifer, Atlanta

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice hotel, great location, good restaurant, friendly and helpful staff. Kiki the alpaca was a real treat! Only downside is the noise - could hear everything going on outside and in adjacent rooms. Hotel could benefit by posting “quiet hours” at least to contain the noise from those staying at the hotel
Stayed 2 nights in Jul 2025

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staying here was a highlight of our visit.

Absolutely beautiful hotel walking distance to everything.
There’s a baby alpaca in the courtyard named Kiki!
Kiki lives there and was rescued by a worker.
Beautiful suite
Welcome basket with treats.
Stayed 1 night in Jul 2025

6/10 Okay

Adam

Traveled with partner
Liked: Staff & service, property conditions & facilities
Great location attractive property, good wi-fi, excellent breakfast, good service from housekeepers - too much smoking in the courtyard, smelled in our room, didn't pick us up at airport but did reimburse us for taxi, horrible TV options, shower door leaked - all in all good stay but needs some work.
Stayed 9 nights in Jun 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Kaden

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Jul 2025

10/10 Excellent

Faith Kimberley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was 10/10 service. Kiki was so sweet.
Stayed 3 nights in Jul 2025