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Union Hotel Cusco

Property class: 3.5

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Photo gallery for Union Hotel Cusco

Terrace/patio
Property video
Reception
Hypo-allergenic bedding, desk, laptop workspace, blackout drapes
Traditional Quadruple Room | Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Laundry
  • Room service
  • Housekeeping
$128
$128 nightly
$128 total
Apr 26 - Apr 27

Explore the area

View in a map
Calle Union 189, Cusco, Cusco, 8002
  • Place, San Pedro Market
    ‪2 min walk‬
  • Place, San Pedro Church
    ‪2 min walk‬
  • Place, Plaza de Armas
    ‪10 min walk‬
  • Airport, Cusco (CUZ-Alejandro Velasco Astete Intl.)
    ‪11 min drive‬

Room options

View all photos for Economy Double Room

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Economy Double Room

9.0 out of 10
Wonderful
(19 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Triple Room, 3 Twin Beds

Traditional Triple Room, 3 Twin Beds | Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Traditional Triple Room, 3 Twin Beds

9.8 out of 10
Exceptional
(8 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Traditional Double Room

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Traditional Double Room

9.2 out of 10
Wonderful
(7 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Room

Classic Double Room | Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Classic Double Room

9.6 out of 10
Exceptional
(11 reviews)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Twin Room

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Classic Twin Room

9.8 out of 10
Exceptional
(9 reviews)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Traditional Twin Room

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Traditional Twin Room

8.0 out of 10
Very good
(1 review)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Traditional Quadruple Room

Traditional Quadruple Room | Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Traditional Quadruple Room

8.6 out of 10
Excellent
(4 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds

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Sonesta Hotel Cusco

About the neighborhood

Cusco

A stay at Union Hotel Cusco places you in the heart of Cusco, within a 10-minute walk of Plaza de Armas and San Pedro Church. .This boutique hotel is 0.1 mi (0.2 km) from San Pedro Market and 0.1 mi (0.2 km) from Iglesia y Convento de Santa Clara.

What's nearby

  • San Pedro Market - 2 min walk - 0.1 miles
  • San Pedro Church - 2 min walk - 0.1 miles
  • Plaza El Regocijo - 8 min walk - 0.5 miles
  • Plaza de Armas - 10 min walk - 0.6 miles
  • Cusco Cathedral - 12 min walk - 0.7 miles

Getting around

  • San Pedro Station - 4 min walk
  • Alejandro Velasco Astete Intl. Airport (CUZ) - 15 min drive

Restaurants

  • ‪Sección de jugos - ‬2 min walk
  • ‪Desayunos “El Sano Vivir” - ‬3 min walk
  • ‪Yokomo Restaurant Cusco - ‬6 min walk
  • ‪Vegan Point - ‬3 min walk
  • ‪El Mordisc'o Restaurant - ‬5 min walk

About this property

Union Hotel Cusco

Union Hotel Cusco offers 43 accommodations with hair dryers and complimentary toiletries. Accommodations offer separate sitting areas. 40-inch LED televisions come with cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Stay in one of 43 guestrooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as desks and separate sitting areas.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional features at this Colonial hotel include an arcade/game room and tour/ticket assistance.
Take advantage of the hotel's room service. A complimentary local cuisine breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. A shuttle from the airport to the hotel is complimentary (available on request).
A complimentary local cuisine breakfast is served each morning between 6:00 AM and 9:00 AM.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free airport pick-up shuttle from 6:00 AM to 10:00 PM at scheduled times and on request

Food and drink

  • Free local cuisine breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Arcade/game room

Family friendly

  • Arcade/game room
  • Children's games
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance

More

  • 2 buildings
  • 3 floors
  • Built in 2015
  • Colonial architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

Food and drink

  • Room service
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Peru Value-Added Tax (VAT) at 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Peru. The exemption applies only to stays in Peru not exceeding 60 days.

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
Property Registration Number 20526897839

We should mention

This property does not have elevators
Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Alcohol is not permitted at this property

Property is also known as

Esplendor Hotel Cusco
Esplendor Cusco
Esplendor Hotel
Esplendor
Union Hotel Cusco Hotel
Union Hotel Cusco Cusco
Union Hotel Cusco Hotel Cusco

Union Hotel Cusco Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 693 out of 1001 reviews
Rating 8 - Good. 195 out of 1001 reviews
Rating 6 - Okay. 63 out of 1001 reviews
Rating 4 - Poor. 32 out of 1001 reviews
Rating 2 - Terrible. 18 out of 1001 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Cesar

Stayed 1 night in Jan 2026

10/10 Excellent

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly and helpful staff
Stayed 3 nights in Jan 2026

8/10 Good

Paul

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Very kind friendly staff. The special events advertised at the hotel were not available which was disappointing and not what we paid for. They need to have Do not disturb signs available for the rooms because our room was entered two times while we're were inside
Stayed 2 nights in Jan 2026

10/10 Excellent

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
Good service
Stayed 2 nights in Jan 2026

10/10 Excellent

Kaustubh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to every thing San Pedro market , good complimentary breakfast, very friendly and accommodating staff , friendly alpaca called kiki and her weaving class. It made a pleasant stay.
Stayed 3 nights in Jan 2026

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only two complaints was there was a large gap under the door so I was cold. And the lack of heat not helping my coldness. The shower is phenomenal hot water forever and amazing water pressure. A baby alpaca live at the hotel and she is my new best friend. Every employee there went above and beyond to help us. I would let any of them use me as a reference on their resume. Normally I would want to gate-keep a place this good.
Stayed 2 nights in Jan 2026

10/10 Excellent

Barry

H
Stayed 2 nights in Jan 2026

10/10 Excellent

Milena

Stayed 1 night in Jan 2026

2/10 Terrible

Sudarshan

Disliked: Staff & service, amenities, property conditions & facilities
The hotel manager knew that I am in the ICU for acute respiratory failure. from Nov. 25-Dec-1, yet they did not cancel my reservation and charged me fully while was in ICU. They bought my belongings to the ICU but charged me for the stay anyway. They are cruel, inhuman, and a blot on humanity
Stayed 2 nights in Nov 2025

10/10 Excellent

Jieying, Allen

Stayed 2 nights in Dec 2025

10/10 Excellent

Paola, San Jose

Liked: Cleanliness, amenities, property conditions & facilities
We loved Kiki the alpaca! That was the highlight of our stay. Hotel was clean, nice and good breakfast.
Stayed 3 nights in Jan 2026

8/10 Good

Shawn

Traveled with family
Liked: Staff & service
The staff was very helpful. Breakfast was good. Our room was just ok. There were windows in it that were covered with something very thin. You could hear other guests all night and into the morning. I found a hair in the bed (not my color) and the bottom of the tub was not very clean. There was a hairdryer which was a plus. The courtyard was a nice area to sit in while we waited.
Stayed 1 night in Jan 2026

10/10 Excellent

Teresa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Union Cuzco hotel is a hidden gem close to the market(s) and the historical districts. Easy walking and I felt very safe. This hotel also has Ki Ki - a baby alpaca who is adorable & greets you throughout your visit. Staff are helpful and friendly.
Ki Ki
Lobby
Lobby
Lobby
Stayed 10 nights in Dec 2025

10/10 Excellent

Jose, Epitaciolândia

Stayed 1 night in Jan 2026

10/10 Excellent

Mahdieh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small rooms but was very clean. They offer many free activities such as ceviche, and pisco sour preparation. The staff are very friendly
Stayed 2 nights in Dec 2025

4/10 Poor

Tamara

Traveled with group
Disliked: Property conditions & facilities
Staff at check in was rude and there were no towels in the room when we arrived, they didn’t make up the room everyday, WiFi is terrible no connection most of the time, breakfast buffet was diverse but ran out of food quickly so every time we go there’s no food and took them forever to bring a small plate of something for the buffet which runs out quickly so it was almost like people fighting over food, electric plugs are loose in the rooms and u have to hold it to use anything that needs electricity, very loud and people were sitting outside our door smoking and talking loud until late, the night staff at the desk was annoyed every time we asked her about something, but day staff were very nice and helpful and location is a short walk from historic city center. Resident llama Kiki is very cute. Nice courtyard where they have music in evenings. Overall a run-down hotel, with a lot of inconveniences (although not cheap in general), seems not very well managed and the staff are left to deal with all the issues on their own so they’re frustrated and not very friendly at first
Stayed 3 nights in Dec 2025

10/10 Excellent

Viren

Traveled with family
Liked: Amenities
Breakfast and kiki
Stayed 1 night in Dec 2025

10/10 Excellent

Yoji

Stayed 2 nights in Dec 2025

4/10 Poor

Anita, Sealbeach

Business traveler
Disliked: Cleanliness
Not available
Stayed 1 night in Sep 2025

10/10 Excellent

Austin

Stayed 1 night in Dec 2025

10/10 Excellent

Jason

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely amazing time. Rooms are fresh and clean. The hotel is close to everything with San Pedro market being the closest. Staff was extraordinary. Much love to Kiki and Veronica!!! We will stay here again on our next trip to Cusco.
Stayed 7 nights in Nov 2025

10/10 Excellent

Patrick

Stayed 3 nights in Nov 2025

10/10 Excellent

Ashwin, Mercer Island

Stayed 1 night in Dec 2025

10/10 Excellent

Wilfredo

Liked: Cleanliness, amenities, property conditions & facilities
Increíble, de los mejores hoteles que me he hospedado, el personal del hotel es súper amable, súper cordial y atentos. Me quedé encantado, la comida, el hotel en general está súper limpio, excelente. Las habitaciones, increíble, limpio, espacioso, 10 veces más de lo que esperaba, adicional a eso, el check in de bienvenida INCREÍBLE. Si van a Cusco por favor quédense en Unión Cusco Hotel.
Stayed 3 nights in Dec 2025

10/10 Excellent

Yash, Ridgefield Park

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean. Staff were super friendly and available for all our needs. Check-in/check-out was smooth. Breakfast was delicious. Would definitely recommend.
Stayed 2 nights in Dec 2025