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El Balcon

3.0 star property

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Photo gallery for El Balcon

Terrace/patio
View from room
Terrace/patio
Terrace/patio
Dining

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Restaurant
  • Laundry
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Tambo De Montero 222, Cusco, Cusco, 8002
  • Place, Plaza de Armas
    ‪5 min walk‬
  • Place, Cusco Cathedral
    ‪7 min walk‬
  • Place, San Pedro Market
    ‪10 min walk‬
  • Airport, Cusco (CUZ-Alejandro Velasco Astete Intl.)
    ‪15 min drive‬

Room options

View all photos for Double Room, 1 King Bed, Balcony

Double Room, 1 King Bed, Balcony | In-room safe, WiFi, bed sheets

Double Room, 1 King Bed, Balcony

9.0 out of 10
Wonderful
(2 reviews)
  • Mountain view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Double or Twin Room, 3 Twin Beds, Balcony, Mountain View

In-room safe, WiFi, bed sheets

Double or Twin Room, 3 Twin Beds, Balcony, Mountain View

  • Mountain view
  • 430 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Family Suite

Family Suite | In-room safe, WiFi, bed sheets

Family Suite

  • City view
  • 592 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Double Room, 1 Double Bed, Garden Area

Double Room, 1 Double Bed, Garden Area | In-room safe, WiFi, bed sheets

Double Room, 1 Double Bed, Garden Area

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, Balcony

Suite, Balcony | In-room safe, WiFi, bed sheets

Suite, Balcony

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 431 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, Garden Area

Twin Room, Garden Area | In-room safe, WiFi, bed sheets

Twin Room, Garden Area

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 377 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double or Twin Room, 3 Twin Beds, Garden Area

In-room safe, WiFi, bed sheets

Double or Twin Room, 3 Twin Beds, Garden Area

10.0 out of 10
Exceptional
(5 reviews)
  • Garden view
  • 430 sq ft
  • Sleeps 3
  • 3 Twin Beds

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About the neighborhood

Cusco

A stay at El Balcon places you in the heart of Cusco, within a 10-minute walk of Plaza de Armas and Museo Irq’i Yachay. .This hotel is 0.3 mi (0.5 km) from Bird Watching in peru and 0.3 mi (0.5 km) from Museum of Contemporary Art.

What's nearby

  • Plaza El Regocijo - 3 min walk - 0.2 miles
  • Plaza de Armas - 5 min walk - 0.3 miles
  • Cusco Cathedral - 7 min walk - 0.4 miles
  • San Pedro Market - 10 min walk - 0.6 miles
  • Coricancha - 12 min walk - 0.7 miles

Getting around

  • San Pedro Station - 13 min walk
  • Alejandro Velasco Astete Intl. Airport (CUZ) - 8 min drive

Restaurants

  • ‪Yokomo Restaurant Cusco - ‬2 min walk
  • ‪Andean Grill - ‬4 min walk
  • ‪El Mordisc'o Restaurant - ‬5 min walk
  • ‪Casa Tunki - ‬4 min walk
  • ‪Aulita Cafe Boutique - ‬4 min walk

About this property

El Balcon

El Balcon offers 17 accommodations with complimentary bottled water and bathrobes. Business-friendly amenities include safes and phones. Bathrooms include showers, complimentary toiletries, and hair dryers. Housekeeping is offered daily and hair dryers can be requested.
Make yourself at home in one of the 17 guestrooms. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and complimentary bottled water.
Take in the views from a terrace and a garden and make use of amenities such as concierge services. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). A complimentary continental breakfast is served daily from 7:00 AM to 9:30 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.
A complimentary continental breakfast is served each morning between 7:00 AM and 9:30 AM.
El Balcon has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: WiFi

Parking and transportation

  • No onsite parking available
  • Area shuttle (surcharge)

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:30 AM
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Peru Value-Added Tax (VAT) at 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Peru. The exemption applies only to stays in Peru not exceeding 60 days.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 20442088811

We should mention

This property does not have elevators
Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies

Property is also known as

El Balcon Cusco
El Balcon Hotel
El Balcon Hotel Cusco
Balcon Hotel Cusco
El Balcon Hotel
El Balcon Cusco
El Balcon Hotel Cusco

El Balcon Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 228 out of 319 reviews
Rating 8 - Good. 62 out of 319 reviews
Rating 6 - Okay. 16 out of 319 reviews
Rating 4 - Poor. 8 out of 319 reviews
Rating 2 - Terrible. 5 out of 319 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Ratawan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best hotel breakfast on my South America trip. only downside was Wi-Fi could use some improvement, as the connection frequently dropped.
Stayed 7 nights in Nov 2025

10/10 Excellent

Evelyn, Los Angeles

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful true gem. It really exceeded my expectations. Location was great, near all the restaurants and a couple of blocks from main square. Authentic 1700’s family hotel with all the charm of a real Cusco historic home. Rooms comfortable, very roomy (we got the family suite). Staff there was very helpful and friendly, big thanks to the nice ladies that run the kitchen during breakfast time and went above and beyond to make sure we enjoyed their delicious meals. Highly recommended!
Stayed 3 nights in Nov 2025

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
This is a wonderful small hotel with great views and a warm personal touch.
Stayed 2 nights in Nov 2025

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing breakfast! Helpful staff, nice room, and hot shower.
Stayed 1 night in Nov 2025

8/10 Good

Haina

Liked: Cleanliness, amenities, property conditions & facilities
Very good breakfast, friendly staff, the cleanness of room is ok, has some stains on the pillows and bed.
Stayed 2 nights in Nov 2025

10/10 Excellent

Miho

Liked: Cleanliness
Stayed 2 nights in Nov 2025

10/10 Excellent

Stephanie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely rustic and cozy hotel right in the heart of the city center. The restaurant had excellent food and the staff was all very pleasant.Easily walkable. Close to the train station and airport. My only complaint was the wi-fi signal in the hotel room was poor, though it worked fine in the common areas and restaurant.
Stayed 3 nights in Nov 2025

10/10 Excellent

Ryan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We missed our Nov 3 reservation due to flight issues but we had Nov 5 booked and decided to stay another night almost immediately. Staff was very welcoming and the premises feel so relaxing. The cherry on top was the omelette for breakfast and delicious coffee. Wonderful place. Thank you!
Stayed 1 night in Nov 2025

10/10 Excellent

Ryan

Liked: Cleanliness, amenities, property conditions & facilities
I don’t often leave reviews but this is an awesome place to stay if you plan to be out exploring Cusco. Comfortable beds, clean rooms, great breakfast and away from the traffic. Quiet location but only a 5 minute walk to the main square and city centre. Small thing to consider, if you have a lot of luggage or bags on wheels some routes include stairs. Highly recommend. Cheers!
Stayed 1 night in Nov 2025

10/10 Excellent

Amalia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a cute accommodation, very authentic and not a cookie cutter. The way it’s set is to disconnect, there is no tv in the room, just a good simple room with a good mattress. Breakfast is great, good cofffee.
Stayed 2 nights in Nov 2025

8/10 Good

Sherry

Liked: Cleanliness, amenities, property conditions & facilities
Great little hotel! The breakfast was perfect! Upstairs neighbors were loud and the hotel is a little ways away from everything which requieres a lot of walking to everything but on the upside less noisy than the center.
Stayed 2 nights in Oct 2025

10/10 Excellent

Freya, KIRKLAND

Liked: Cleanliness, property conditions & facilities
Great location, really walkable to the historic center, restaurants and shops. Good breakfast. Comfy rooms.
Stayed 4 nights in Oct 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Everything at El Balcon was spot on. Wonderful!!
Stayed 3 nights in Oct 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was delicious and fresh with plenty of choices. The fresh baked bread was amazing. The staff was very accomadating. And the coffee...Wow!
Stayed 1 night in Oct 2025

8/10 Good

Ellice

Stayed 1 night in Oct 2025

8/10 Good

carolina

Traveled with group
Liked: Cleanliness, property conditions & facilities
Na
Stayed 2 nights in Oct 2025

10/10 Excellent

Tanya

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were fabulously clean, comfortable beds, the staff was super friendly, and the courtyard was beautiful. It was a noisy street, but that seemed to be a consistent everywhere in Cusco. Easy walk to the main square. The balcony was a great place to sit and enjoy the view.
The courtyard as you walk in.
Rooms with a view.
Our view from the balcony.
Stayed 2 nights in Oct 2025

10/10 Excellent

Ivonne

Liked: Cleanliness, staff & service, property conditions & facilities
My friend and I loved the property, super cute for a fair price. The staff was so nice and the breakfast very tasty and healthy, they work just with organic products from the area which made the experience unique. The location is fairly close to the main plaza. We highly recommend El Balcón.
Stayed 3 nights in Sep 2025

10/10 Excellent

Jeanie M

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This awsome little hotel is perfect for someone looking for a vibe. It is small, quaint and friendly. It has some historic charm and the gardens are beautiful. I especially loved all the lanterns everywhere and the old doors and windows.
Stayed 7 nights in Sep 2025

10/10 Excellent

Olena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm welcome, excellent service, cleanless, water&tea available 24/7, complimentary apples in the room, great help with emergency situation. This is subjective, but we felt chilly in the room and had to use heaters. Average temperature in the room was 18 degrees Celsius without the heater.
Inner yard
Inner yard
Entrance
Stayed 3 nights in Oct 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very accomodating and the rooms were very clean and tastefully decorated. The food was delicious as well.
Stayed 2 nights in Oct 2025

10/10 Excellent

Amélie

Stayed 1 night in Oct 2025

10/10 Excellent

Scott

Stayed 3 nights in Sep 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, beautiful
Stayed 3 nights in Sep 2025

10/10 Excellent

Vadzim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great experience
Stayed 3 nights in Oct 2025