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Serras Hotel

Property class: 3

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Photo gallery for Serras Hotel

A multi-story hotel with a modern design, featuring a prominent curved section and a well-lit entrance.
A hotel reception area with a reception desk, three staff members, and a waiting area with purple sofas.
A buffet setup with various food items, plates, and utensils.
A modern interior with a staircase, seating area, and indoor plants.
A hotel lobby with a large window, two black armchairs, and a framed artwork of a sunset.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Av. Miguel Sutil 4098, Cuiabá, MT, 78060-000
  • Place, Shopping 3 Americas
    ‪15 min walk‬
  • Place, Rondon Museum
    ‪20 min walk‬
  • Place, UFMT Zoo
    ‪3 min drive‬
  • Airport, Cuiaba (CGB-Marechal Rondon Intl.)
    ‪11 min drive‬

Room options

View all photos for Luxury Double Room

A hotel room with a large bed, a TV mounted on the wall, a wooden wardrobe, and a door leading to a balcony.

Luxury Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Double Bed
  • Free WiFi

View all photos for Luxury Single Room

A bedroom with a bed, a wooden wardrobe, a television mounted on the wall, and a desk with a chair.

Luxury Single Room

7.2 out of 10
Good
(5 reviews)
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Luxury Triple Room

A hotel room with two beds, a wooden nightstand, a small table, and a potted plant.

Luxury Triple Room

  • Sleeps 5
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Luxury Single Room, Bathtub (Master)

A modern bathroom with a bathtub, a sink, and a toilet.

Luxury Single Room, Bathtub (Master)

  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Luxury Double Room, Bathtub (Master)

A modern bathroom with a bathtub, a glass shower enclosure, and a toilet.

Luxury Double Room, Bathtub (Master)

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Room LUXURY

  • Sleeps 10
  • Free WiFi

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About the neighborhood

Cuiabá

Located in Cuiabá (Jardim das Américas), Serras Hotel is within a 5-minute drive of Shopping 3 Americas and Our Lady of Rosary Church. .This hotel is 1.5 mi (2.5 km) from Rondon Museum and 1.7 mi (2.7 km) from FEMINA - Hospital Infantil e Maternidade.

What's nearby

  • Shopping 3 Americas - 15 min walk - 0.8 miles
  • Rondon Museum - 20 min walk - 1.1 miles
  • Antonio Pires de Campos Park - 2 min drive - 1.4 miles
  • Museum of the Indigenous People - 2 min drive - 1.6 miles
  • UFMT Zoo - 3 min drive - 1.4 miles

Getting around

  • Cuiaba (CGB-Marechal Rondon Intl.) - 18 min drive

Restaurants

  • ‪McDonald's - ‬18 min walk
  • ‪Subway - ‬11 min walk
  • ‪Buteco Popular - ‬4 min drive
  • ‪Divino Fogão - ‬14 min walk
  • ‪Seu Majó - ‬12 min walk

About this property

Serras Hotel

Serras Hotel offers 96 air-conditioned accommodations with safes. LCD televisions come with cable channels. This Cuiabá hotel provides complimentary wireless Internet access. Refrigerators and minibars are provided. Housekeeping is provided daily.
Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 96 air-conditioned rooms featuring refrigerators and minibars. LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and desks, and housekeeping is provided daily.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access, a television in a common area, and tour/ticket assistance.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. A complimentary buffet breakfast is served daily.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and a safe deposit box at the front desk. Event facilities at this hotel consist of a conference center and 3 meeting rooms. Free self parking is available onsite.
Guests are offered a complimentary buffet breakfast each morning.
Onsite venue - buffet restaurant. Open select days.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily
  • A restaurant

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Conference center

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bathroom

  • Bidet
  • Private bathroom

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Serras
Serras Cuiaba
Serras Hotel
Serras Hotel Cuiaba
Serras Hotel Cuiaba, Brazil - Mato Grosso
Serras Hotel Hotel
Serras Hotel Cuiabá
Serras Hotel Hotel Cuiabá

Serras Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 38 out of 101 reviews
Rating 8 - Good. 33 out of 101 reviews
Rating 6 - Okay. 22 out of 101 reviews
Rating 4 - Poor. 4 out of 101 reviews
Rating 2 - Terrible. 4 out of 101 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Cyro Barbosa

Liked: Cleanliness, staff & service
Razoável, embora o quarto fosse limpo, o enxoval (lençóis e toalhas) de baixa qualidade, assim como o kit de higiene, inclusive sem xampu, obrigando a comprar na recepção. Bom café da manhã e equipe de funcionários atenciosa.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Muryel F

Liked: Staff & service, property conditions & facilities
Banheiro do quarto não estava adequadamente limpo. Ar condicionado muitoo barulhento. Café da manhã básico. Equipe muito solicita e atenciosa.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

CLECIO

Liked: Cleanliness, staff & service
As tolhas e travesseiros deixa a desejar. Ja então bem desgastados.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Quarto limpo e confortável. Café da manhã satisfatório e boa localização.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Erico

Liked: Cleanliness, staff & service, amenities
Boa
Stayed 1 night in Dec 2025
Verified review

8/10 Good

GERALDO

Liked: Cleanliness, staff & service, amenities
Quarto e banheiro bons, achei café da manhã razoável
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Equipe prestativa e preocupada em atender as necessidades do hóspede
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Angelo Joaquim

Liked: Cleanliness, staff & service, room comfort

Normal

Na minha opinião é caro para o que entrega, porém é o valor das hospedagens em Cuiabá. O café da manhã pelo menos é bom!
Stayed 1 night in Aug 2025
Verified review

6/10 Okay

Leandro

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service

Limpeza e recepção foram muito ruins dessa vez

Primeira vez que fiquei no hotel foi excelente. A segunda vez, entretanto, foi péssima. Meu quarto estava com o banheiro sujo e o recepcionista foi irônico e desrespeitoso. No dia seguinte, porém, o gerente conversou comigo e fez um excelente atendimento, o que amenizou bastante a estadia. Acho que foi um caso isolado e o padrão deve ser bom como o da primeira vez. Vamos ver. Café da manhã é muito bom.
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Fabio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ATENDIMENTO E HOSPEDAGEM BOAS
Stayed 1 night in Feb 2025
Verified review

4/10 Poor

Saulo

Disliked: Staff & service, property conditions & facilities, room comfort

Ruim

Me eganram, peguei o quarto por causa da banheira de hidromassagem, e simplesmente não funciona, e ninguém avisou.
Stayed 1 night in Dec 2024
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relativamente boa, com o conforto necessário, Bom café da manhã, tem de tudo. Academia deixa um pouco a desejar, mas funciona 24h o que é positivo.
Stayed 2 nights in Apr 2024
Verified review

6/10 Okay

vilmar

Liked: Staff & service, property conditions & facilities, room comfort

ar condicionado

O ar condicionado era do modelo antigo, fazia muito barulho e não resfriava muito bem não
Stayed 2 nights in Jan 2021
Verified review

2/10 Terrible

Donato

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

2 Estrelas no máximo!

Senhores do Hoteis.com não enganem seu consumidor! Hotel antigo, quarto ainda com chave, sem isolamento acústico, sem kit de higiene no banheiro, não trocam as toalhas, café da manhã básico (até as 9hs), banheiro limpado de qualquer jeito, camareiras andam de galocha pelos quartos e com roupas em má conservação.... enfim, não recomendo!!!
Stayed 2 nights in Aug 2019
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Falta pessoal no apoio Falta shampoo Quarto muito pequeno
Stayed 1 night in Jul 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elogio serviços de internet excele, a recepção estativo todos muito educado e prestativo. Cafe da manha sensacional.!!
Stayed 3 nights in May 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quarto excelente. Limpeza impecável Academia com uma esteira boa, mas os equipamentos estão precários e precisando de manutenção/troca
Stayed 3 nights in Apr 2019
Verified review

6/10 Okay

Alfredo augusto

Bueno, el aire acondicionado de es viejo suena mucho, el precio es alto para lo que ofrece, em comparacion de otros hoteles en cuiaba
Stayed 2 nights in Feb 2019
Verified review

2/10 Terrible

Igor

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Péssimo

A tmb não tinha controle , o controle do ar era de outro ar então não realizava as funções corretamente e não esfriava , a baheira de hidromassagem conquanto paguei pelo quarto mais caro tmb não funciona , ou seja o quarto tem as mesmas funções de um mais barato
Stayed 1 night in Feb 2019
Verified review

6/10 Okay

FLAVIO

Liked: Cleanliness
Faltou serviço do restaurante no sábado e domingo. Não tinha nada pra comer no hotel. Tive q ir pra rua pra achar alguma coisa.
Stayed 2 nights in Feb 2019
Verified review

8/10 Good

lucio flavio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
minha estadia foi muito tranquila.
Stayed 2 nights in Feb 2019
Verified review

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo hotel, muito confortável e limpo, ótimo café da manhã
Stayed 1 night in Feb 2019
Verified review

8/10 Good

Gisele

Hotel simples, mas bem limpo; atendimento da recepção impecável; café da manhã bom. Talvez uma crítica seja em relação ao ar condicionado que é muito barulhento.
Stayed 1 night in Nov 2018
Verified review

8/10 Good

Itamar Carlos

Liked: Cleanliness, staff & service

..

Boas instalações, mas ar de janela fazendo muito barulho não é bom pelo preço pago.
Stayed 1 night in Oct 2018
Verified review

8/10 Good

Herlon Alcantara Matos

A infraestrutura é excelente o atendimento na recepção também. O que deixa a desejar e o serviço de café da manhã.
Stayed 1 night in Aug 2018