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Room type Options Nightly price Book
Standard Suite
420 square feet
1 Queen Bed
Room sleeps 1 guest
Select dates to see price
Other room types
Executive Double Room
441 square feet
2 Double Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Deluxe Double Room
431 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Family Suite
560 square feet
1 Queen Bed and 2 Large Twin Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Superior Room
420 square feet
1 Queen Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Riverfront hotel with full-service spa connected to a shopping center in Cuenca

Popular property highlights

Breakfast included
Free valet parking
Free WiFi
Laundry facilities
24-hour front desk

A stay at Venue Batán Hotel & Suites places you in the heart of Cuenca, within a 10-minute walk of University of Cuenca's Orchid Garden and Museum of Extreme Art. This spa hotel is 0.5 mi (0.9 km) from Museum of Modern Art and 0.8 mi (1.2 km) from Casa de los Arcos Art Museum.

Make yourself at home in one of the 15 individually decorated guestrooms, featuring kitchenettes with stovetops and microwaves. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and a hair salon.

Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

Venue Batán Hotel & Suites features a full-service spa and a fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This business-friendly hotel also offers spa services, gift shops/newsstands, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary uncovered self parking is available on site.

Venue Batán Hotel & Suites has designated areas for smoking.

  • Daily
  • Coffee/tea in common areas
  • Art gallery on site
  • Fitness facilities
  • Number of bars/lounges - 1
  • Full-service spa
  • 24-hour front desk
  • Free breakfast
  • Uncovered parking
  • Tours/ticket assistance
  • Free self parking
  • Dry cleaning/laundry service
  • Free WiFi
  • Number of coffee shops/cafes - 1
  • Safe-deposit box at front desk
  • Spa services on site
  • Luggage storage
  • Proposal/romance packages available
  • Free RV, bus, truck parking
  • Free buffet breakfast
  • Hair salon
  • Number of restaurants - 1
  • Gift shops or newsstand
  • Snack bar/deli
  • Shopping on site
  • Designated smoking areas
  • Hosted evening meal
  • Laundry facilities
  • Total number of rooms - 15
  • Garage
  • Airport transportation (surcharge)
  • Garden
  • Off-street parking

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Kitchenette
  • Laundry facilities
  • Separate dining area
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Spanish

Parking

Free self parking , Free valet parking , Free RV, bus, truck parking

Room Amenities

Venue Batán Hotel & Suites offers 15 accommodations with safes and designer toiletries. Rooms open to balconies. Each accommodation is individually decorated. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. Televisions come with premium cable channels. Accommodations at this 3.5-star hotel have kitchenettes with stovetops, microwaves, separate dining areas, and dishwashers. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Room service (limited hours)
  • Television
  • Daily housekeeping
  • Phone
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Kitchenette
  • Balcony
  • Designer toiletries
  • Desk
  • Premium bedding
  • Soundproofed rooms
  • Iron/ironing board (on request)
  • Microwave
  • Premium TV channels
  • Separate bathtub and shower
  • Separate dining area
  • Dishwasher
  • Stovetop
  • Cable TV service
  • Free WiFi
  • Down comforter
  • Egyptian-cotton sheets
  • Individually decorated
  • Pillowtop mattress
  • Pillow menu
  • TV size: 42
  • TV size measurement: inch
  • Deep soaking bathtub
  • Rainfall showerhead
  • Towels provided
  • Bedsheets provided
  • Number of beds 3
  • Soap
  • Shampoo
  • Toilet paper
  • Local maps
  • Guidebooks or recommendations
  • Electrical adapters/chargers
  • Streaming services
  • Laptop-friendly workspace
  • Restaurant dining guide
  • Mini-fridge
  • Heated floor
  • Portable shower seat
  • Roll-in shower
  • Wardrobe or closet

Where to Eat

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM. A hosted evening meal is available for a surcharge daily.

Venue Batán Hotel & Suites has a restaurant on site.

Room service (during limited hours) is available.

Nearby Things to Do

Recreational amenities at the hotel include a fitness center.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include sports massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including reflexology.

  • Reflexology
  • Sports massage
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible public washroom
  • Handrails in stairways
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchairs available on site
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

Check-in time ends at midnight

Check-in time starts at 2:00 PM

Minimum check-in age is: 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 27.72 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

One child stays free

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Security system

Debit cards not accepted

Property follows sanitization practices of Safe Travels (WTTC - Global)

Staffed front desk

Smoke detector

Guest accommodation is sealed after cleaning

Electrostatic spray is used for disinfection

Cashless transactions are available

Masks are compulsory at the property

Contactless food service / room service is available

Reservation might be required for some facilities onsite

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Gloves are available to guests

Food service has been amended for enhanced safety

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Children stay free - maximum age 3

Social distancing measures are in place

Contactless check-in is available

No cribs (infant beds) available

No elevators

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Children stay free

Service animals not allowed

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available through room service

Gap period enforced between guest stays - 24 hours

Fees

You'll be asked to pay the following charges at the property:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 27.20 per vehicle (roundtrip, maximum occupancy 4)
  • Early check-in fee: USD 25 (subject to availability)
  • Rollaway bed fee: USD 27.72 per night
  • Hosted evening meal: USD 15

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Venue Batan & Suites Cuenca
  • Venue Batán Hotel & Suites Hotel
  • Venue Batán Hotel & Suites Cuenca
  • Venue Batán Hotel & Suites Hotel Cuenca

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

No pets and no service animals are allowed at this property.

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

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