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Room type Options Nightly price Book
Standard Double Room, 1 Queen Bed
258 square feet
1 Queen Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Standard Double Room, 1 Double Bed
172 square feet
1 Double Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Standard Twin Room
258 square feet
2 Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Superior Twin Room, 2 Twin Beds
258 square feet
2 Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Exclusive Suite, Multiple Beds, Kitchen, Executive Level
Room with view
689 square feet
2 Large Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Traditional Suite, 1 King Bed
427 square feet
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Exclusive Suite, 1 King Bed with Sofa bed, Kitchen, Executive Level
Room with view
688 square feet
1 King Bed and 1 Twin Sofa Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Superior Double Room, 1 Queen Bed
301 square feet
1 Queen Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Deluxe Suite, 1 King Bed with Sofa bed
409 square feet
1 King Bed and 1 Twin Sofa Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price

Get an overview of this hotel
Upscale Cuenca hotel in Downtown Cuenca with full-service spa

Popular property highlights

Breakfast included
Free WiFi
24-hour business center
Laundry facilities
Smoke-free property

A stay at Mansión Alcázar Boutique Hotel places you in the heart of Cuenca, steps from San Cenaculo Church and 4 minutes by foot from Church of Santo Domingo. This upscale hotel is 0.2 mi (0.4 km) from San Sebastian Plaza and 0.4 mi (0.6 km) from Convent of the Assumption.

Stay in one of 19 guestrooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bathrobes. Conveniences include phones, as well as safes and desks.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Enjoy local and international cuisine at CASA ALONSO, a restaurant where you can take in the garden view, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary cooked-to-order breakfast is served daily from 7 AM to 10 AM.

Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Cuenca? This hotel has 452 square feet (42 square meters) of space consisting of conference space and 12 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

Mansión Alcázar Boutique Hotel features a full-service spa and a sauna. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a 24-hour business center and 12 meeting rooms. Event facilities measuring 452 square feet (42 square meters) include conference space. This business-friendly hotel also offers spa services, a library, and multilingual staff. For a surcharge, an airport shuttle (available 24 hours) is offered to guests.

Mansión Alcázar Boutique Hotel is a smoke-free property.

  • Library
  • Express check-in
  • Daily
  • Elevator
  • Number of bars/lounges - 1
  • Full-service spa
  • 24-hour front desk
  • Conference space
  • Free breakfast
  • Business center
  • Express check-out
  • Tours/ticket assistance
  • Year Built - 2001
  • Dry cleaning/laundry service
  • Steam room
  • Free WiFi
  • Sauna
  • Babysitting or childcare (surcharge)
  • Smoke-free property
  • Computer station
  • Number of coffee shops/cafes - 1
  • Safe-deposit box at front desk
  • Conference space size (meters) - 42
  • Spa services on site
  • Number of meeting rooms - 12
  • Luggage storage
  • Free cooked-to-order breakfast
  • Number of restaurants - 1
  • 24-hour business center
  • Concierge services
  • Conference space size (feet) - 452
  • Laundry facilities
  • Total number of rooms - 19
  • Television in common areas
  • Garage
  • Accessible airport shuttle
  • Number of floors - 2
  • Number of buildings/towers - 2
  • Airport transportation (surcharge)
  • Garden
  • Multilingual staff
  • Off-street parking
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Full-sized refrigerator/freezer

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • French
  • Spanish

Room Amenities

Mansión Alcázar Boutique Hotel offers 19 accommodations with safes and complimentary bottled water. Each accommodation is individually decorated. Beds feature premium bedding. 46-inch LED televisions come with satellite channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. This Cuenca hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Room service (limited hours)
  • Television
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • In-room safe
  • Desk
  • Premium bedding
  • Iron/ironing board (on request)
  • Free bottled water
  • Wireless internet access
  • Slippers
  • Shower only
  • Full-sized refrigerator/freezer
  • Satellite TV service
  • Free WiFi
  • Individually decorated
  • TV size: 46
  • TV size measurement: inch
  • LED TV
  • Heating
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Number of beds 1
  • Laptop-friendly workspace
  • Lever door handles
  • Wardrobe or closet
  • WiFi speed 100+ Mbps (good for 1–2 people or up to 6 devices)

Where to Eat

A complimentary cooked-to-order breakfast is served each morning between 7 AM and 10 AM.

CASA ALONSO - Overlooking the garden, this restaurant specializes in local and international cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.

Room service (during limited hours) is available.

Nearby Things to Do

Recreational amenities at the hotel include a sauna.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, Swedish massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy.

  • Hot stone massage
  • Swedish massage
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

Check-in time starts at 2:00 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 40.0 per day.

Pet Policy

  • Pets not allowed (service animals welcome)

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 10 and up, and the test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 10 and up; guests must have received complete vaccination at least 14 days prior to check-in.

Service animals are allowed

Guests must provide health documentation

Service animals are exempt from fees/restrictions

Guests must provide a negative COVID-19 test result

Guests must provide proof of COVID-19 vaccination

Negative COVID-19 test result must have been issued within a specific period before check-in: 72 hours

Minimum age for negative COVID-19 test result requirement: 10

Minimum age for proof of COVID-19 vaccination requirement: 10

COVID-19 vaccine must have been received a minimum number of days before check-in: 14

Cashless transactions are available

Staff temperature checks are conducted regularly

Masks are compulsory at the property

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Reservation might be required for some facilities onsite

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Mobile key entry is not available

Food service has been amended for enhanced safety

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Carbon monoxide detector

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Individually-wrapped food options are available

Individually-wrapped food options are available through room service

Debit cards

Fees

You'll be asked to pay the following charges at the property:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 13 per person (one-way)
  • Rollaway bed fee: USD 40.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Mansión Alcázar Boutique Hotel Cuenca
  • Mansión Alcázar Boutique Hotel
  • Mansión Alcázar Boutique Cuenca
  • Mansión Alcázar Boutique
  • Mansion Alcazar Cuenca
  • Mansion Alcazar Hotel Cuenca
  • Mansión Alcázar Boutique Hotel Hotel
  • Mansión Alcázar Boutique Hotel Cuenca
  • Mansión Alcázar Boutique Hotel Hotel Cuenca

We should mention

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Cashless payment methods are available for all transactions.

At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.

The negative COVID-19 test result requirement applies to all guests aged 10 and up, and test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 10 and up; guests must have received complete vaccination at least 14 days prior to check-in.

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