Skip to main content
Beginning of main content
CheapTickets Verified Reviews
Room type Options Nightly price Book
Classic Double Room, Non Smoking, City View
Room with view
215 square feet
1 Double Bed and 1 Twin Bed
Room sleeps 2 guests
Select dates to see price
Other room types
Standard Single Room, 1 Large Twin Bed, Non Smoking
172 square feet
1 Large Twin Bed
Room sleeps 1 guest
Select dates to see price
Family Triple Room, Non Smoking, City View
Room with view
269 square feet
1 Double Bed and 1 Large Twin Bed
Room sleeps 3 guests
Select dates to see price
Deluxe Room
Room with view
269 square feet
1 King Bed
Room sleeps 2 guests
Select dates to see price
Family Quadruple Room, Non Smoking, City View
1 Double Bed and 2 Large Twin Beds
Room sleeps 4 guests
Select dates to see price
Executive Single Room, 1 Large Twin Bed, Non Smoking
Room with view
1 Large Twin Bed
Room sleeps 1 guest
Select dates to see price
Economy Single Room, 1 Twin Bed, Non Smoking
172 square feet
1 Twin Bed
Room sleeps 1 guest
Select dates to see price

Get an overview of this hotel
Comfortable hotel near Calderon Park

Popular property highlights

Breakfast included
Free valet parking
Free WiFi
Pets allowed
24-hour business center

In the heart of Cuenca, Hotel Italia is within a 5-minute drive of New Cathedral of Cuenca and Calderon Park. This hotel is 1.6 mi (2.6 km) from Río Tomebamba & Calle Larga and 2.5 mi (4 km) from Alejandro Serrano Aguilar Stadium.

Stay in one of 40 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and blackout drapes/curtains.

Make use of convenient amenities such as complimentary wireless internet access, concierge services, and gift shops/newsstands. Additional amenities at this hotel include a television in a common area and a reception hall.

Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.

Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. A computer station is located on site and wireless Internet access is complimentary.

This 3.5-star property offers access to a 24-hour business center and meeting rooms. This business-friendly hotel also offers multilingual staff, gift shops/newsstands, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite covered self parking and covered valet parking are complimentary.

Hotel Italia is a smoke-free property.

  • Daily
  • Water dispenser
  • Elevator
  • 24-hour front desk
  • Covered parking
  • Uncovered parking
  • Porter/bellhop
  • Secured parking
  • Covered parking
  • Uncovered parking
  • Free self parking
  • Secured parking
  • Dry cleaning/laundry service
  • Free valet parking
  • Computer station
  • Distance from property (ft) 3281
  • Free reception
  • Distance from property (km) 1
  • Luggage storage
  • Distance from property (meters) 966
  • Free buffet breakfast
  • Distance from property (miles) 0.6
  • Concierge services
  • Lot hours - end time 8:00 AM
  • Gift shops or newsstand
  • Conference center
  • Snack bar/deli
  • Shopping on site
  • Hosted evening meal
  • Total number of rooms - 40
  • Airport transportation (surcharge)
  • Lot hours - start time 6:00 PM
  • Hosted evening meal (reserve)
  • Coffee/tea in common areas
  • Number of bars/lounges - 1
  • Free breakfast
  • Meeting rooms
  • Tours/ticket assistance
  • Free WiFi
  • Smoke-free property
  • Number of coffee shops/cafes - 1
  • Safe-deposit box at front desk
  • Free parking nearby
  • Number of restaurants - 1
  • 24-hour business center
  • Reception hall
  • Laundry facilities
  • Television in common areas
  • Multilingual staff

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Italian
  • Spanish

Parking

Self parking (surcharge) , Valet parking (surcharge) , RV, bus, truck parking (surcharge) , Parking (limited spaces)

Room Amenities

Hotel Italia offers 40 accommodations with hair dryers and complimentary toiletries. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hair dryers, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

  • Room service (limited hours)
  • Television
  • Wheelchair accessible
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Desk
  • Premium bedding
  • Soundproofed rooms
  • Blackout drapes/curtains
  • Hair dryer (on request)
  • Shower/tub combination
  • Cable TV service
  • Flat-panel TV
  • Free WiFi
  • TV size: 32
  • Heating
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Number of beds 1
  • Soap
  • Shampoo
  • Toilet paper
  • Local maps
  • Guidebooks or recommendations
  • Electrical adapters/chargers
  • Laptop-friendly workspace
  • Restaurant dining guide
  • Closed captioned TV
  • Wheelchair-accessible bathroom vanity
  • Toothbrush and toothpaste available on request
  • Change of towels (on request)
  • Change of bed sheets (on request)

Where to Eat

A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM. A complimentary manager's reception is offered each day. A hosted evening meal is available for a surcharge daily (reservations required).

Hotel Italia has a restaurant on site.

Room service (during limited hours) is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking

Hotel Policies

Check-in

Check-in time ends at anytime

Check-in time starts at 2:00 PM

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets allowed for an extra charge of USD 20 per pet, per stay
  • 1 total pets
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information contact the property at the number on the booking confirmation
  • Service animals are welcome, and are exempt from fees

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve onsite parking

This property accepts credit cards, debit cards, mobile payments, and cash

Mobile payment options include: PayPal

Cashless transactions are available

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards, cash, mobile payments, and PayPal. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

Property follows sanitization practices of COVID-19 Guidelines (CDC)

Property follows sanitization practices of GBAC STAR Facility Accreditation (global expert)

Property follows sanitization practices of CovidClean (Safehotels - global expert)

Property follows sanitization practices of COVID-19 Guidelines (WHO)

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Pets cannot be left unattended

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Security system

Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)

Property follows sanitization practices of Safe Travels (WTTC - Global)

Staffed front desk

Carbon monoxide detector

LGBTQ friendly

Smoke detector

Mobile payments

Noise-free rooms not guaranteed

Service animals are allowed

Service animals are exempt from fees/restrictions

UnionPay

Property does not offer onsite COVID-19 testing

Property does not require health documentation at check-in

Guest accommodation is sealed after cleaning

Electrostatic spray is used for disinfection

Cashless transactions are available

Masks are not compulsory at the property

Contactless food service / room service is available

Property is cleaned with disinfectant

Staff does not wear personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Mobile key entry is not available

Food service has been amended for enhanced safety

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

PayPal

Contactless check-in is available

No rollaway/extra beds available

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Parking height restrictions apply

Individually-wrapped food options are available for dinner

Individually-wrapped food options are available through room service

Debit cards

Gap period enforced between guest stays - 24 hours

Fees

You'll be asked to pay the following charges at the property:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 10 per vehicle (one-way, maximum occupancy 4)
  • Pet fee: USD 20 per pet, per stay
  • Service animals are exempt from fees
  • Hosted evening meal: USD 6.20

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Hotel Italia Cuenca
  • Italia Cuenca
  • Hotel Hotel Italia Cuenca
  • Cuenca Hotel Italia Hotel
  • Italia
  • Hotel Hotel Italia
  • Hotel Italia Hotel
  • Hotel Italia Cuenca
  • Hotel Italia Hotel Cuenca

We should mention

Only registered guests are allowed in the guestrooms.

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Parking height restrictions apply.

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Sorry, we seem to have had an issue loading our review content. Try again?