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Room type Options Nightly price Book
Standard Room
1 Large Twin Bed
Room sleeps 1 guest
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Other room types
Family Quadruple Room
4 Large Twin Beds
Room sleeps 4 guests
(up to 2 children)
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Standard Double Room
1 Queen Bed
Room sleeps 2 guests
(up to 1 child)
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Get an overview of this hotel
Pet-friendly hotel with free breakfast connected to a shopping center in Cuenca

Popular property highlights

Breakfast included
Free WiFi
Pets allowed
Laundry facilities
Smoke-free property

Located in Cuenca, Hotel Cisne is connected to a rail/subway station, within a 5-minute drive of Galeria FVega and University of Cuenca's Orchid Garden. This hotel is 1.3 mi (2.1 km) from Museum of Modern Art and 1.4 mi (2.3 km) from Museum of Extreme Art.

Stay in one of 28 guestrooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have bathtubs or showers and complimentary toiletries. Conveniences include blackout drapes/curtains, and housekeeping is provided daily.

Make use of convenient amenities, which include complimentary wireless internet access and concierge services.

Grab a bite from the snack bar/deli serving guests of Hotel Cisne. A complimentary continental breakfast is served daily from 8:00 AM to 10:00 AM.

Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This Cuenca hotel also offers multilingual staff, tour/ticket assistance, and concierge services.

Hotel Cisne is a smoke-free property.

  • Safe-deposit box at front desk
  • Distance from property (ft) 66
  • Daily
  • Luggage storage
  • Wheelchair accessible – no
  • Distance from property (meters) 20
  • Free continental breakfast
  • Offsite parking reservations required
  • Concierge services
  • Snack bar/deli
  • Shared microwave
  • 24-hour front desk
  • Laundry facilities
  • Free breakfast
  • Tours/ticket assistance
  • Total number of rooms - 28
  • Accessible airport shuttle
  • Free WiFi
  • Airport transportation (surcharge)
  • Smoke-free property
  • Multilingual staff
  • Off-street parking

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Spanish

Parking

Offsite parking reservations required

Room Amenities

Hotel Cisne offers 28 accommodations with complimentary toiletries and blackout drapes/curtains. Smart televisions come with premium digital channels. Bathrooms include bathtubs or showers. This Cuenca hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Housekeeping is offered daily and change of towels can be requested.

  • Television
  • Daily housekeeping
  • Free toiletries
  • Premium TV channels
  • Wireless internet access
  • Blackout drapes/curtains
  • Digital TV service
  • Free WiFi
  • TV size: 32
  • Bathtub or shower
  • Heating
  • Towels provided
  • Bedsheets provided
  • Smart TV
  • Wardrobe or closet
  • Change of towels (on request)
  • Number of days between bed sheet changes: 2
  • WiFi speed 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Smooth flooring in room

Where to Eat

A complimentary continental breakfast is served each morning between 8:00 AM and 10:00 AM.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance

Hotel Policies

Check-in

Check-in time starts at 2:00 PM

Check-in time ends at anytime

Minimum check-in age is: 18

Check-out

Check-out time is noon

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets stay free
  • Service animals welcome

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts cash

Safety features at this property include a security system and outdoor lighting

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts cash. For guests' safety, the property includes a security system and outdoor lighting in each accommodation.

Property is cleaned with disinfectant

Service animals are allowed

Service animals are exempt from fees/restrictions

Security system

Debit cards not accepted

Property follows sanitization practices of Safe Travels (WTTC - Global)

Staffed front desk

Guest accommodation is sealed after cleaning

No rollaway/extra beds available

No cribs (infant beds) available

Electrostatic spray is used for disinfection

No elevators

Property confirms they are implementing enhanced cleaning measures

Pets allowed (no fees)

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property is not currently implementing any guest safety measures

Fees

You'll be asked to pay the following charges at the property:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 15 per person (one-way)
  • Nearby parking fee: USD 3 per stay (66 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Hotel Cisne Hotel
  • Hotel Cisne Cuenca
  • Hotel Cisne Hotel Cuenca

We should mention

Children may not be eligible for complimentary breakfast.

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