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CheapTickets Verified Reviews
Very good!
4.0 of 5 guest rating
Room type Options Nightly price Book
Standard Double Room
118 square feet
1 Double Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Standard Twin Room
161 square feet
2 Double Beds
Room sleeps 4 guests
(up to 2 children)
Select dates to see price
Standard Single Room
118 square feet
1 Twin Bed
Room sleeps 1 guest
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Comfortable Cuenca hotel in Cuenca Historic Center with free breakfast

Popular property highlights

Breakfast included
Free WiFi
Laundry facilities
Smoke-free property
24-hour front desk

A stay at Hotel Casa San Rafael places you in the heart of Cuenca, steps from Esqueletologia Museum and 3 minutes by foot from San Blas Park. This hotel is 0.3 mi (0.5 km) from New Cathedral of Cuenca and 0.4 mi (0.6 km) from Civic Plaza.

Stay in one of 13 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.

Make use of convenient amenities such as complimentary wireless internet access, a fireplace in the lobby, and tour/ticket assistance.

Take advantage of the hotel's room service (during limited hours). A complimentary English breakfast is served daily from 7:30 AM to 10:00 AM.

Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This Cuenca hotel also offers multilingual staff, tour/ticket assistance, and coffee/tea in a common area.

Hotel Casa San Rafael is a smoke-free property.

  • Safe-deposit box at front desk
  • Distance from property (ft) 66
  • Daily
  • Luggage storage
  • Coffee/tea in common areas
  • Wheelchair accessible – no
  • Distance from property (meters) 20
  • Offsite parking reservations required
  • Free English breakfast
  • 24-hour front desk
  • Laundry facilities
  • Free breakfast
  • Tours/ticket assistance
  • Year Built - 1920
  • Total number of rooms - 13
  • Number of floors - 3
  • Free WiFi
  • Number of buildings/towers - 1
  • Airport transportation (surcharge)
  • Smoke-free property
  • Multilingual staff
  • Fireplace in lobby

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Spanish

Parking

Offsite parking reservations required

Room Amenities

Hotel Casa San Rafael offers 13 accommodations with safes and complimentary toiletries. Each accommodation is individually decorated. Beds feature down comforters. LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads. This Cuenca hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. In-room massages, hypo-allergenic bedding, and hair dryers can be requested. Housekeeping is provided daily.

  • Room service (limited hours)
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Private bathroom
  • Free toiletries
  • In-room safe
  • Desk
  • Soundproofed rooms
  • In-room massage available
  • Shower only
  • Hair dryer (on request)
  • Cable TV service
  • Free WiFi
  • Down comforter
  • Individually decorated
  • LCD TV
  • Rainfall showerhead
  • Separate bedroom
  • Towels provided
  • Bedsheets provided
  • Number of bedrooms - 1
  • Number of beds 1

Where to Eat

A complimentary English breakfast is served each morning between 7:30 AM and 10:00 AM.

Room service (during limited hours) is available.

Nearby Things to Do

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Ecotours nearby

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 8 years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Contactless check-out is available.

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Security system

Protective clothing is not available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Children stay free - maximum age 8

Social distancing measures are in place

No rollaway/extra beds available

No cribs (infant beds) available

Carbon monoxide detector

No elevators

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Children stay free

Service animals not allowed

Parking height restrictions apply

Debit cards

Gap period enforced between guest stays - 24 hours

Fees

You'll be asked to pay the following charges at the property:

  • Service fee: 10 percent
  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 20 per person (roundtrip)
  • Airport shuttle fee per child: USD 10 (roundtrip), (from 6 to 12 years old)
  • Nearby parking fee: USD 13 per day (66 ft away)
  • Credit card charges are subject to a surcharge of 8 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Hotel Casa San Rafael Hotel
  • Casa San Rafael Cuenca
  • Hotel Casa San Rafael
  • Hotel Casa San Rafael Cuenca
  • Hotel Casa San Rafael Cuenca
  • Hotel Casa San Rafael Hotel Cuenca

We should mention

Children 8 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Children may not be eligible for complimentary breakfast.

Only registered guests are allowed in the guestrooms.

No pets and no service animals are allowed at this property.

Alcohol is not permitted at this property.

Parking height restrictions apply.

Contactless check-out is available.

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