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Hotel Boutique Los Balcones

3.5 star property

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Photo gallery for Hotel Boutique Los Balcones

Lunch and dinner served
Front of property
Double or Twin Room, Accessible, Annex Building | Premium bedding, down comforters, memory foam beds, minibar
View from room
Triple Room, Balcony | Bathroom | Shower, hydromassage showerhead, designer toiletries, hair dryer

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Restaurant
  • Parking available
  • Business services
  • Bar
  • Laundry
The current price is $67
$60 nightly
$67 total
Jul 12 - Jul 13

Explore the area

View in a map
President Borrero 12-08, and Gaspar Sangurima, Cuenca, Azuay, 10150
  • Place, Plaza Rotary Market
    ‪2 min walk‬
  • Place, Calderon Park
    ‪7 min walk‬
  • Place, New Cathedral of Cuenca
    ‪9 min walk‬
  • Airport, Cuenca (CUE-Mariscal Lamar)
    ‪9 min drive‬

Room options

View all photos for Single Room, Patio

Single Room, Patio | Premium bedding, down comforters, memory foam beds, minibar

Single Room, Patio

  • 161 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Double Room, Balcony

Premium bedding, down comforters, memory foam beds, minibar

Double Room, Balcony

  • City view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Triple Room, Balcony

Triple Room, Balcony | Premium bedding, down comforters, memory foam beds, minibar

Triple Room, Balcony

  • City view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 2 Twin Beds

View all photos for Twin Room, Balcony

Twin Room, Balcony | Premium bedding, down comforters, memory foam beds, minibar

Twin Room, Balcony

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Apartment, 1 Queen Bed, Kitchen

Apartment, 1 Queen Bed, Kitchen | Premium bedding, down comforters, memory foam beds, minibar

Apartment, 1 Queen Bed, Kitchen

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 322 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double or Twin Room, Accessible, Annex Building

Double or Twin Room, Accessible, Annex Building | Premium bedding, down comforters, memory foam beds, minibar

Double or Twin Room, Accessible, Annex Building

  • Garden view
  • 322 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 2 Twin Beds

View all photos for Single Room, Balcony

Premium bedding, down comforters, memory foam beds, minibar

Single Room, Balcony

  • City view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed

View all photos for Double Room, Patio

Double Room, Patio | Premium bedding, down comforters, memory foam beds, minibar

Double Room, Patio

8.8 out of 10
Excellent
(3 reviews)
  • 322 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Cuenca

Hotel Boutique Los Balcones is centrally located in Cuenca, a 4-minute walk from Plaza Rotary Market and 6 minutes by foot from Calderon Park. .This family-friendly hotel is 0.4 mi (0.6 km) from New Cathedral of Cuenca and 0.8 mi (1.3 km) from Sombrero Museum.

What's nearby

  • Plaza Rotary Market - 2 min walk - 0.1 miles
  • Calderon Park - 7 min walk - 0.4 miles
  • New Cathedral of Cuenca - 9 min walk - 0.5 miles
  • Río Tomebamba & Calle Larga - 12 min walk - 0.7 miles
  • San Sebastian Plaza - 15 min walk - 0.8 miles

Getting around

  • 14n - Antonio Borrero Station - 3 min walk
  • Gaspar Sangurima Tram Station - 3 min walk
  • Cuenca (CUE-Mariscal Lamar) - 7 min drive

Restaurants

  • ‪Balcon Quiteño - ‬1 min walk
  • ‪Raymipampa - ‬7 min walk
  • ‪Hot Dog del Tropical - ‬6 min walk
  • ‪Coffee Lovers - ‬6 min walk
  • ‪Café Del Parque - ‬6 min walk

About this property

Hotel Boutique Los Balcones

Hotel Boutique Los Balcones offers 15 accommodations, which are accessible via exterior corridors and feature minibars and safes. Each accommodation is individually furnished and decorated. Memory foam beds feature down comforters and premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium satellite channels and pay movies.

Bathrooms include showers with rainfall showerheads and hydromassage showerheads, designer toiletries, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones; free international calls are provided (restrictions may apply). In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Services include massages and manicures and pedicures. There are 2 hot springs open between 6:00 AM and 9:00 PM.
Make yourself at home in one of the 15 individually decorated guestrooms, featuring refrigerators and iPod docking stations. Your memory foam bed comes with down comforters and premium bedding. 32-inch LCD televisions are provided, with satellite programming available. Private bathrooms with showers feature rainfall showerheads and designer toiletries.
Pamper yourself with onsite massages or enjoy recreation amenities such as bicycles to rent. Additional amenities at this Colonial hotel include concierge services, babysitting (surcharge), and gift shops/newsstands. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Enjoy Latin American cuisine at SOLE MIO, a fine-dining restaurant where you can enjoy drinks at the bar/lounge and dine alfresco. Or stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. A complimentary full breakfast is served daily from 7:00 AM to 10:30 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out. For a surcharge, guests may use a roundtrip airport shuttle during limited hours and a ferry terminal shuttle.
A complimentary full breakfast is served each morning between 7:00 AM and 10:30 AM. A complimentary manager's reception is offered each day.
SOLE MIO - This fine-dining restaurant specializes in Latin American cuisine and serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered.
Late night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)

Parking and transportation

  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge) from 6:30 AM to 9:00 PM
  • Area shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Self parking on site (USD 12.50 per day)

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • SOLE MIO

Things to do

  • 2 hot springs
  • Bicycle rentals
  • Library
  • TV in common areas

Family friendly

  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • 2 hot springs
  • Hot springs open from 6:00 AM - 9:00 PM
  • Hot springs water temperature - 104 ºF
  • In-room massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • No elevator
  • Raised toilet seat

More

  • 1 building
  • 3 floors
  • Built in 1860
  • Colonial architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels
  • iPod dock
  • Pay movies

Food and drink

  • Cookware, dishware, and utensils
  • Dishwasher
  • Late-night room service
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Desk
  • Free international calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 5.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 10 per room (roundtrip)
  • Self parking fee: USD 12.50 per day
  • Rollaway bed fee: USD 5.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Hot springs access available from 6:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply

Property is also known as

Boutique Los Balcones
Boutique Los Balcones Cuenca
Hotel Boutique Los Balcones
Hotel Boutique Los Balcones Cuenca
Boutique Los Balcones Cuenca
Hotel Boutique Los Balcones Hotel
Hotel Boutique Los Balcones Cuenca
Hotel Boutique Los Balcones Hotel Cuenca

Hotel Boutique Los Balcones Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 238 out of 342 reviews
Rating 8 - Good. 85 out of 342 reviews
Rating 6 - Okay. 11 out of 342 reviews
Rating 4 - Poor. 2 out of 342 reviews
Rating 2 - Terrible. 6 out of 342 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Erick G.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and good location
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Irmgard

Liked: Cleanliness
Great breakfast, awesome staff
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, good location
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff went out of their way to help. The restaurant was the best food in Cuenca and very inexpensive.
Stayed 9 nights in Jan 2026
Verified

10/10 Excellent

Florence

Liked: Cleanliness, amenities, property conditions & facilities
Great beautiful rooms
Stayed 1 night in Nov 2025
Verified

8/10 Good

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were great. The property is well maintained. We stayed in the efficiency rooms and not the more charming rooms in the main building, but it was nice to have the extra room and kitchenette. It was reasonably priced and a convenient place from which to explore Quito.
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

Byron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Los Balcones is a beautiful colonial mansion turned boutique hotel. What a wonderful find in downtown Cuenca.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

David

Liked: Cleanliness
Nice place
Stayed 9 nights in Jun 2025
Verified

10/10 Excellent

Jorn

Liked: Cleanliness, amenities, property conditions & facilities
It was the perfect hotel for us, and staff were flexible and super helpful as we navigated Ecuador and Cuenca.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Craig K

Liked: Cleanliness, amenities
Clean, great breakfast, awesome people!
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

Eliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great hotel and excellent location.
Verified

10/10 Excellent

Gene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 5 nights in Nov 2022
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, rustic hotel that is conveniently located from Parque Calderon (5 min walk). Staff was very professional and helpful. Breakfast included fresh fruit, daily made fruit juice.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

a week in Cuenca

Los Balcones is a great place to stay while traveling in Cuenca - location is perfect & staff are friendly. We stayed in the one bedroom apartment & found it to be very comfortable during our 5 nights
Hotel is just a few blocks from the square & new church
Kitchen & spacious living room was helpful during our stay (we could get our work done)
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Elissa

Liked: Cleanliness, staff & service, property conditions & facilities
Loved everything about this place.
Stayed 1 night in May 2023
Verified

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great el centro hotel will stay again
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to El Centro, great old school facility that has become my families go to hotel for stays in Cuenca.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly manager and staff.
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing.
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Vicente

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attention to detail and overall experience surpassed our expectations
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Nice old house renovated.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Hotel and Staff

Fantastic hotel! Service and location are excellent! We had a room with a balcony with a distance view of the cathedral! Cuenca is a magical place and the hotel made it even better!
Stayed 2 nights in Apr 2023
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The jacuzzi was the best part!
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Great place. Super nice staff. Nice shower. Comfy bed. Hot and cold drinking water available on every floor. Good all around. Nice location.
Stayed 3 nights in Dec 2022
Verified

8/10 Good

Steven

Liked: Cleanliness, staff & service, amenities
Beautiful boutique hotel in central Cuenca. I love the decorations and the staff was helpful and kind. Very clean. Comfortable mattress. Breakfast is good. My only recommendation is for light sleepers. If that is you, bring some kind of white noise machine or fan. The walls are somewhat thin and the street noice can reverberate. I have such a machine (small one) that I carry when I travel and ear plugs. I needed both and those were sufficient for me to get some sleep.
Stayed 2 nights in Oct 2025