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Hotel Boutique Castilla de Leon

3.5 star property

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Photo gallery for Hotel Boutique Castilla de Leon

Daily continental breakfast for a fee
Lobby
Standard Triple Room | Free WiFi, bed sheets
Lobby sitting area
Garden

Reviews

7.4 out of 10
Good

Popular amenities

  • Room service
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Free WiFi
$52
$52 nightly
$52 total
Dec 14 - Dec 15

Explore the area

View in a map
Hermano Miguel y Mariscal Lamar, Cuenca
  • Place, Plaza Rotary Market
    ‪1 min walk‬
  • Place, Calderon Park
    ‪5 min walk‬
  • Place, New Cathedral of Cuenca
    ‪7 min walk‬
  • Airport, Cuenca (CUE-Mariscal Lamar)
    ‪4 min drive‬

Room options

View all photos for Twin Room

Twin Room | Free WiFi, bed sheets

Twin Room

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Quadruple Room

Quadruple Room | Free WiFi, bed sheets

Quadruple Room

8.0 out of 10
Very good
(2 reviews)
  • 215 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

View all photos for Standard Triple Room

Standard Triple Room | Free WiFi, bed sheets

Standard Triple Room

  • 215 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Premium Room, 1 King Bed

Free WiFi, bed sheets

Premium Room, 1 King Bed

  • 215 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds | Free WiFi, bed sheets

Family Room, Multiple Beds

  • 193 sq ft
  • Sleeps 7
  • 3 Twin Beds and 1 Double Bed

View all photos for Single Room

Shower, towels

Single Room

8.0 out of 10
Very good
(1 review)
  • 43 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Romantic Room, Mixed Dorm

Free WiFi, bed sheets

Romantic Room, Mixed Dorm

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Triple Room

Free WiFi, bed sheets

Family Triple Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 Large Twin Bed and 1 Twin Bed

View all photos for Honeymoon Room, Mixed Dorm

Free WiFi, bed sheets

Honeymoon Room, Mixed Dorm

  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Cuenca

A stay at Hotel Boutique Castilla de Leon places you in the heart of Cuenca, steps from Plaza Rotary Market and Civic Plaza. .This hotel is 0.4 mi (0.6 km) from New Cathedral of Cuenca and 0.5 mi (0.7 km) from Esqueletologia Museum.

What's nearby

  • Plaza Rotary Market - 1 min walk - 0.0 miles
  • Civic Plaza - 1 min walk - 0.0 miles
  • Calderon Park - 5 min walk - 0.3 miles
  • New Cathedral of Cuenca - 7 min walk - 0.4 miles
  • Río Tomebamba & Calle Larga - 10 min walk - 0.6 miles

Getting around

  • Luis Cordero (Hermano Miguel) Station - 2 min walk
  • Gaspar Sangurima Tram Station - 3 min walk
  • Cuenca (CUE-Mariscal Lamar) - 4 min drive

Restaurants

  • ‪Latitud Cero Taproom - ‬5 min walk
  • ‪Negroni - ‬7 min walk
  • ‪Guajibamba - ‬5 min walk
  • ‪Café Austria - ‬3 min walk
  • ‪Mansion Matilde - ‬6 min walk

About this property

Hotel Boutique Castilla de Leon

Hotel in Cuenca with a 24-hour front desk
Hotel Boutique Castilla de Leon offers 17 accommodations. LCD televisions come with premium satellite channels.

Bathrooms include showers. This Cuenca hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Stay in one of 17 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms with showers are provided. Conveniences include phones, and housekeeping is provided daily.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and concierge services. This hotel also features gift shops/newsstands, a television in a common area, and a banquet hall.
Take advantage of the hotel's room service (during limited hours). Continental breakfasts are served on weekdays from 7:30 AM to 8:30 AM and on weekends from 8:00 AM to 9:30 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and meeting rooms.
Continental breakfasts are available for a surcharge on weekdays between 7:30 AM and 8:30 AM and on weekends between 8:00 AM and 9:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available from 8:00 PM to 8:00 AM (USD 7 per night)
  • Street parking available
  • Onsite parking options include a garage

Food and drink

  • Continental breakfast available for a fee 7:30 AM to 8:30 AM on weekdays and 8:00 AM to 9:30 AM on weekends; USD 7.75 to 15.75 for adults and USD 5.75 to 9.75 for children

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • No elevator

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1897
  • Renovated entire property - 2017
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with premium digital channels
  • Streaming services

Food and drink

  • Limited room service

More

  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The property charges 9 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
4 children can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (15%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 7.75 to 15.75 for adults, and USD 5.75 to 9.75 for children
  • Nearby parking fee: USD 7 per night (98 ft away; open 8:00 PM to 8:00 AM)
  • Credit card charges are subject to a surcharge of 9 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Hotel Boutique Castilla Leon Cuenca
Hotel Boutique Castilla Leon
Boutique Castilla Leon Cuenca
Boutique Castilla Leon
Boutique Castilla Leon Cuenca
Hotel Boutique Castilla de Leon Hotel
Hotel Boutique Castilla de Leon Cuenca
Hotel Boutique Castilla de Leon Hotel Cuenca

Reviews

Hotel Boutique Castilla de Leon Reviews

7.4

Good

8.0/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 54 out of 141 reviews
Rating 8 - Good. 29 out of 141 reviews
Rating 6 - Okay. 30 out of 141 reviews
Rating 4 - Poor. 7 out of 141 reviews
Rating 2 - Terrible. 21 out of 141 reviews

Reviews

6/10 Okay

gabriel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El único problema es que llegue alas 2 de la tarde y no me dejaron entrar de lo demás está bien por eso no le doy 5 estrellas
Stayed 2 nights in Aug 2025

10/10 Excellent

Ruth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely will stay there again
Stayed 1 night in Aug 2025

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Lipsi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estuvo muy bien. El personal súper atento. La ubicación súper cerca de todo. Lo que puede mejorar es la red de internet, ya que no funcionó 😊
Stayed 2 nights in Jul 2025

10/10 Excellent

Eliana

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Pablo, Quito

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
How can you charge more to your “guest” lunch than regular customer. It’s supposed to offer guest the chance to consume more inside your place rather than outside! Meal for guests was $7 and regular customer $5 ?? Not big difference but it counts.
Stayed 1 night in May 2025

2/10 Terrible

Samuel, Hollywood

Disliked: Cleanliness, staff & service, property conditions & facilities
No elevator, and the worst stairs I have ever climbed.
Stayed 4 nights in Mar 2025

10/10 Excellent

Kevin A

Liked: Cleanliness, staff & service, property conditions & facilities
Sasha was fantastic!
Stayed 6 nights in Mar 2025

10/10 Excellent

Byron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Mar 2025

2/10 Terrible

Andrea

Disliked: Staff & service
Stayed 2 nights in Feb 2025

6/10 Okay

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight stay in Cuenca

We stayed in a family room for 1 night. The hotel is in a very good location. To the north the area is a bit more dodgy but to the south it’s close to the Central Park and the area is better.
Stayed 1 night in Feb 2025

10/10 Excellent

Mikjail

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great!!

Great and cheap
Stayed 2 nights in Jan 2025

2/10 Terrible

wendy

Stayed 2 nights in Dec 2024

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very good hotel
Stayed 1 night in Nov 2024

10/10 Excellent

Julia

Stayed 1 night in Sep 2024

10/10 Excellent

Patricio

Liked: Cleanliness, staff & service, property conditions & facilities
s/
Stayed 1 night in Oct 2024

10/10 Excellent

Tanya

Stayed 1 night in Aug 2024

6/10 Okay

Carlos

Stayed 2 nights in Sep 2024

4/10 Poor

Monty

Traveled with family
Disliked: Amenities, property conditions & facilities
The one light in the room. for four was extremely dim like a 40 watt bulb it was horribly dark and the first week it was hard to get our room cleaned you have to leave your key we came back after 2pm on several occasions and the beds were not made or room cleaned the area is very convenient and there are tons of options for food Cuenca is beautiful and most establishments are not like this the staff are friendly but the service is bad I even had to go buy a plunger because they didn’t have one they do now I left it but also Expedia is to blame for not vetting the location
Stayed 14 nights in Aug 2024

8/10 Good

Dioselina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was under construction but the staff were amazing.
Stayed 1 night in Apr 2024

8/10 Good

Dania

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff behaved very well, great variety of food, clean hotel, and one of the staff members named Castillo was very helpful, polite, and always willing to give a hand. I do suggest in the future to have a hair dryer and iron in the room, please. Thank you!
Stayed 5 nights in Jul 2024

10/10 Excellent

CAROLINA

Stayed 3 nights in Jun 2024

10/10 Excellent

FERNANDO S.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un lugar tranquilo y cercano al centro de la ciudad, a donde se puede acceder caminando y disfrutando del entorno.
Stayed 1 night in May 2024

8/10 Good

Dioselina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Constance Marion, Ottawa

Traveled with partner
Liked: Cleanliness, staff & service
The hotel was acceptable and the staff helpful. The breakfast was good. However, we had asked for a twin room and they gave us a room with one double and two twin beds. It was very crowded and not very restful. Also there was hot water in the shower only and not all the time. Property definitely needs some upkeep.
Stayed 2 nights in Feb 2024