Skip to main content
Beginning of main content
CheapTickets Verified Reviews
Exceptional!
5.0 of 5 guest rating
Room type Options Nightly price Book
Classic Room, 1 King Bed
Room with view
334 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Classic Room, 2 Queen Beds
Room with view
334 square feet
2 Queen Beds
(Extra beds available: Crib)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Junior Suite, 1 Bedroom
Room with view
753 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Pet-friendly hotel with free breakfast connected to the convention center in Cuenca

Popular property highlights

Breakfast included
Free self parking
Free WiFi
Pets allowed
24-hour business center

With a stay at Four Points By Sheraton Cuenca in Cuenca, you'll be connected to the convention center, just steps from Mall del Rio and a 3-minute drive from Museum of Metals. This hotel is 1.2 mi (1.9 km) from Cuenca Botanical Garden and 1.4 mi (2.3 km) from Alejandro Serrano Aguilar Stadium.

Make yourself at home in one of the 120 guestrooms featuring iPod docking stations and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.

Be sure to enjoy recreational amenities, including a health club, a spa tub, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and wedding services.

Satisfy your appetite for lunch or dinner at the hotel's restaurant, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. A complimentary local cuisine breakfast is served daily from 6:30 AM to 10:00 AM.

Featured amenities include a 24-hour business center, express check-in, and complimentary newspapers in the lobby. A roundtrip airport shuttle is complimentary (available 24 hours).

Languages Spoken

  • English

Show all languages

Renovations & Closures

The following facilities are closed on Monday:

  • Indoor pool
  • Spa tub

Hotel Amenities

Hotel Amenities

In addition to a health club, Four Points By Sheraton Cuenca features a spa tub and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a 24-hour business center and meeting rooms. This business-friendly hotel also offers a terrace, multilingual staff, and coffee/tea in a common area. A roundtrip airport shuttle is complimentary to guests (available 24 hours). Onsite self parking is complimentary.

Four Points By Sheraton Cuenca is a smoke-free property.

  • Express check-in
  • Daily
  • Coffee/tea in common areas
  • Number of spa tubs - 1
  • Elevator
  • Fitness facilities
  • Number of bars/lounges - 1
  • Free airport transportation
  • Free breakfast (local cuisine)
  • 24-hour front desk
  • Free breakfast
  • Business center
  • Meeting rooms
  • Year Built - 2017
  • Free self parking
  • Dry cleaning/laundry service
  • Steam room
  • Free WiFi
  • Sauna
  • Health club
  • Smoke-free property
  • Computer station
  • Swimming pool
  • Food and water bowls
  • Terrace
  • Luggage storage
  • ATM/banking
  • Number of restaurants - 1
  • 24-hour business center
  • Concierge services
  • Banquet hall
  • Laundry facilities
  • Total number of rooms - 120
  • Television in common areas
  • Number of floors - 10
  • Wedding services
  • Multilingual staff
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Spanish

Parking

Free self parking

Room Amenities

Four Points By Sheraton Cuenca offers 120 accommodations with iPod docking stations and laptop-compatible safes. Flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Cuenca hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

  • Television
  • Cable/satellite TV service
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • Room service (24 hours)
  • Desk
  • In-room climate control (air conditioning)
  • High-speed internet access
  • Soundproofed rooms
  • Free bottled water
  • Premium TV channels
  • Blackout drapes/curtains
  • In-room safe (laptop compatible)
  • Cable TV service
  • Flat-panel TV
  • Free WiFi
  • TV size: 32
  • iPod docking station
  • Rainfall showerhead
  • Bathtub or shower
  • Free cribs/infant beds
  • In-room climate control (heating)
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Guidebooks or recommendations
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Height-adjustable showerhead
  • Grab bar - near toilet
  • Transfer shower

Where to Eat

A complimentary local cuisine breakfast is served each morning between 6:30 AM and 10:00 AM.

Onsite venue - This buffet restaurant specializes in Latin American cuisine and serves breakfast, lunch, and dinner.

24-hour room service is available.

Nearby Things to Do

Recreational amenities at the hotel include a health club, a spa tub, and a sauna.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-in time ends at midnight

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets allowed for an extra charge of USD 30 per pet, per stay
  • Dogs and cats only
  • 1 total (up to 40 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information contact the property at the number on the booking confirmation
  • Service animals are welcome, and are exempt from fees

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Service animals are allowed

Service animals are exempt from fees/restrictions

Masks are compulsory at the property

Pets cannot be left unattended

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Debit cards not accepted

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)

LGBTQ friendly

Property confirms they are implementing enhanced cleaning measures

Fees

You'll be asked to pay the following charges at the property:

  • 15 percent destination fee will be charged
  • Administrative fee: USD 1.73 per person, per night
  • Service fee: 10 percent
  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 30 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Four Points Sheraton Cuenca Hotel
  • Four Points Sheraton Cuenca
  • Four Points By Sheraton Cuenca Hotel
  • Four Points By Sheraton Cuenca Cuenca
  • Four Points By Sheraton Cuenca Hotel Cuenca

We should mention

Pool access available from 9:00 AM to 9:00 PM.

Only registered guests are allowed in the guestrooms.

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Sorry, we seem to have had an issue loading our review content. Try again?