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Holiday Inn Chicago Nw Crystal Lk Conv Ctr by IHG

Property class: 3

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Photo gallery for Holiday Inn Chicago Nw Crystal Lk Conv Ctr by IHG

Japanese garden
Exterior
Property amenity
Indoor pool, open 7:00 AM to 11:00 PM, sun loungers
Fitness facility

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
$113
$100 nightly
$113 total
Total with taxes and fees
May 4 - May 5

Explore the area

View in a map
800 South Route 31, Crystal Lake, IL, 60014
  • Place, Three Oaks Recreation Area
    ‪17 min walk‬
  • Place, Regal Crystal Lake Showplace
    ‪2 min drive‬
  • Place, Naval Base Great Lakes
    ‪47 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪56 min drive‬

Room options

View all photos for Suite, 1 Bedroom

View from room

Suite, 1 Bedroom

  • 400 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Accessible (Roll-In Shower)

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 1 Double Bed, Accessible (Roll-In Shower)

7.4 out of 10
Good
(3 reviews)
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed, Lake View

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Lake View

9.6 out of 10
Exceptional
(4 reviews)
  • Lake view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(43 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Lake View

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds, Lake View

7.8 out of 10
Good
(6 reviews)
  • Lake view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 1 King Bed

8.4 out of 10
Very good
(42 reviews)
  • 225 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

Desk, blackout drapes, soundproofing, iron/ironing board

Suite, 1 King Bed

9.6 out of 10
Exceptional
(5 reviews)
  • 400 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Standard Room, 1 King Bed, Jetted Tub

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Jetted Tub

10.0 out of 10
Exceptional
(4 reviews)
  • 419 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby
Country Inn & Suites by Radisson, Crystal Lake, IL
Crystal Lake
  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
4.4 out of 5, Excellent, 1,001 reviews
$105 nightly
The price is $119
May 4 - May 5
Total with taxes and fees
Country Inn & Suites by Radisson, Crystal Lake, IL

About the neighborhood

Crystal Lake

When you stay at Holiday Inn Chicago Nw Crystal Lk Conv Ctr by IHG in Crystal Lake, you'll be in the business district, within a 5-minute drive of Three Oaks Recreation Area and Regal Crystal Lake Showplace. .This hotel is 2.2 mi (3.5 km) from Revolution Patient Portal and 2.5 mi (4 km) from North Wall Rock Climbing.

What's nearby

  • Three Oaks Recreation Area - 17 min walk - 1.0 mile
  • Regal Crystal Lake Showplace - 2 min drive - 1.1 miles
  • Schaumburg Convention Center - 35 min drive - 25.6 miles
  • Six Flags Great America - 42 min drive - 33.0 miles
  • Naval Base Great Lakes - 47 min drive - 32.0 miles

Getting around

  • Cary Station - 5 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 47 min drive

Restaurants

  • ‪Portillo's - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Chick-fil-A - ‬18 min walk
  • ‪Raising Cane's Chicken Fingers - ‬3 min drive
  • ‪Texas Roadhouse - ‬19 min walk

About this property

Holiday Inn Chicago Nw Crystal Lk Conv Ctr by IHG

Holiday Inn Chicago Nw Crystal Lk Conv Ctr by IHG offers 197 air-conditioned accommodations with coffee/tea makers and hair dryers. A pillow menu is available. Flat-screen televisions come with cable channels.

This Crystal Lake hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 197 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Don't miss out on recreational opportunities including an indoor pool and a fitness center. This hotel also features complimentary wireless internet access, gift shops/newsstands, and wedding services.
Satisfy your appetite for dinner at Three Oaks Lodge, a restaurant which specializes in American cuisine, or stay in and take advantage of the room service (during limited hours). Full breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Crystal Lake? This hotel has 21869 square feet (2032 square meters) of space consisting of conference space and 21 meeting rooms. Free self parking is available onsite.
Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Three Oaks Lodge - This restaurant specializes in American cuisine and serves breakfast and dinner. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 16.99 per person
  • A restaurant

Restaurants on site

  • Three Oaks Lodge

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 21 meeting rooms
  • 21,869 square feet of conference space
  • 24-hour business center
  • Computer station

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed on Sunday:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 16.99 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Chicago Nw Crystal Lk Conv Ctr
Holiday Inn Nw Lk Conv
Holiday Inn Nw Lk Conv Hotel
Holiday Inn Nw Lk Conv Hotel Crystal Chicago Ctr
Holiday Inn Chicago Nw Crystal Lk Conv Ctr Hotel
Holiday Inn Chicago Nw Lk Conv Ctr Hotel
Holiday Inn Chicago Nw Lk Conv Ctr

Holiday Inn Chicago Nw Crystal Lk Conv Ctr by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 493 out of 1002 reviews
Rating 8 - Good. 251 out of 1002 reviews
Rating 6 - Okay. 115 out of 1002 reviews
Rating 4 - Poor. 70 out of 1002 reviews
Rating 2 - Terrible. 73 out of 1002 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Ashley

Stayed 1 night in Dec 2025

2/10 Terrible

Lesley, Erwin

Disliked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 5 nights in Dec 2025

10/10 Excellent

Ronald

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Bed was very comfortable. Staff was helpful. Great coffee. Overall a pleasant stay! Will return.
Stayed 3 nights in Jan 2026

10/10 Excellent

Omarh

Liked: Cleanliness, staff & service, amenities
Clean room, fast check in.
Stayed 1 night in Jan 2026

8/10 Good

Diane

Stayed 1 night in Jan 2026

10/10 Excellent

Marcos

Stayed 1 night in Jan 2026

10/10 Excellent

Debra

Traveled with family
Liked: Cleanliness, staff & service, amenities
The room was clean and comfortable. Bed was king size...very roomy and with nice crisp but fluffy pillows. Honestly , we had very restful nights. I'm glad I chose a room with the sofa because sometimes you just need to relax, eat, or surf the internet while curled on one end. Had to work from the hotel so I appreciated the desk and wifi. The bathroom was a good size. Oh, very much appreciated the fridge too. We had food stuff that needed to be refrigerated and everything fit. We had a relaxing Christmas holiday stay there and will return next time we're in the neighborhood.
Stayed 3 nights in Dec 2025

10/10 Excellent

Derek

Stayed 1 night in Dec 2025

10/10 Excellent

Tess

Liked: Cleanliness, amenities, property conditions & facilities
It was a good stay.
Stayed 3 nights in Dec 2025

8/10 Good

Rhonda

Liked: Cleanliness
Stayed 1 night in Dec 2025

10/10 Excellent

Sal

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

Joanne, Petersburg

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was wonderful! We loved the lobby, pool and restaurant and housekeeping was perfect. Special shout-out to Lynette in the restaurant! She was fabulous - attentive, personable and saw to it that all our needs were met. Excellent stay!
Stayed 3 nights in Dec 2025

10/10 Excellent

Nhia

Liked: Cleanliness, property conditions & facilities
Staff was very accommodating and the hotel was very clean, The lobby was decorated for the holidays and it was absolutely beautiful!!
Stayed 1 night in Dec 2025

10/10 Excellent

Steaven

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The room was clean, no isues checking in.
Stayed 1 night in Dec 2025

10/10 Excellent

Justin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, but did show signs of wear and tear the staff friendly and kept up with cleanliness. We have stayed at this Holiday Inn twice and would gladly do it again. The food was good.
Stayed 3 nights in Dec 2025

10/10 Excellent

Derek

Stayed 3 nights in Dec 2025

10/10 Excellent

Angie

Stayed 1 night in Dec 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities
Clean room and great experience and staff
Stayed 1 night in Dec 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
I didn’t have breakfast I think it was an extra charge we didn’t know this. The kitchen staff was rude when I called down to order regular cokes and kept trying to joke that he would add alcohol though I asked several times not to. I was with a recovering alcoholic so it was extremely rude.
Stayed 2 nights in Nov 2025

10/10 Excellent

Yuridiana

Stayed 1 night in Dec 2025

10/10 Excellent

Dulyer Catalina

Traveled with family
Liked: Amenities
Nice place to stay, the pool is warm.
Stayed 1 night in Nov 2025

10/10 Excellent

John

Stayed 1 night in Nov 2025

8/10 Good

Collette

Room was clean and well done. Staff was great. The bathroom needs serious attention though. The shower faucet is pocked and rusted and can cut your hands. Suggest this gets addressed asap
Stayed 1 night in Nov 2025

4/10 Poor

Jeanne

Stayed 1 night in Nov 2025

10/10 Excellent

Larry

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel located very conveniently. Well staffed and maintained.
Stayed 3 nights in Oct 2025