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Best Western Heritage

Property class: 4

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Photo gallery for Best Western Heritage

A modern hotel with a unique architectural design, featuring multiple balconies and a well-lit entrance.
A spacious lobby with a polished marble floor, modern seating arrangements, and a wooden ceiling design.
A rooftop pool area with a glass balustrade, outdoor seating, and a green wall with climbing plants.
A room with two wooden-framed chairs and a small table, large windows with curtains, and a view of trees and sky.
A balcony with wicker furniture, a view of the sea, and city buildings in the background.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
The current price is $42
$36 nightly
$42 total
Total with taxes and fees
Sep 14 - Sep 15

Explore the area

View in a map
Heritage Hotel Kolatoli Circle, Kolatoli Road, Cox's Bazar, 4700
  • Place, Burmese Market
    ‪2 min drive‬
  • Place, Laboni Beach
    ‪3 min drive‬
  • Place, Sugandha Beach
    ‪3 min drive‬
  • Airport, Cox's Bazar (CXB)
    ‪5 min drive‬

Room options

View all photos for Superior Double Room, 1 Double Bed, Non Smoking

A room with a sofa, a chair, and a glass coffee table.

Superior Double Room, 1 Double Bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Bay view
  • 420 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Double Room, Sea View

A hotel room with a large bed, a desk, a chair, a nightstand, and a painting on the wall.

Deluxe Double Room, Sea View

  • Sea view
  • 775 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Double Room, 1 King Bed

A hotel room with a bed, a desk, a chair, a small table, and a TV.

Deluxe Double Room, 1 King Bed

  • Beach view
  • 450 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Twin Room, 2 Twin Beds

A hotel room with two beds, a desk, and a chair.

Superior Twin Room, 2 Twin Beds

7.4 out of 10
Good
(6 reviews)
  • Hill view
  • 420 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Premium Double Room, Sea View

A hotel room with a bed, desk, chair, TV, and a large window with curtains.

Premium Double Room, Sea View

  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Double Room, Hill View

A hotel room with a bed, desk, chair, and a colorful rug.

Premium Double Room, Hill View

10.0 out of 10
Exceptional
(2 reviews)
  • Hill view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

DOUBLE DELUXE WITH BALCONY

  • Sleeps 4
  • Free WiFi

View all photos for 1 King Bed Non-Smoking Deluxe Room Hill View Balcony Hairdryer Coffee Maker Full Breakfast

1 bedroom, pillowtop beds, minibar, in-room safe

1 King Bed Non-Smoking Deluxe Room Hill View Balcony Hairdryer Coffee Maker Full Breakfast

  • 53 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

DOUBLE DELUXE

  • Sleeps 4
  • Free WiFi

Similar properties

Outdoor pool
Seagull Hotels Ltd.
Cox's Bazar
  • On private beach
  • Pool
  • Breakfast included
  • Parking included
3.4 out of 5, 43 reviews
$53 nightly
The price is $61
Sep 7 - Sep 8
Total with taxes and fees
Seagull Hotels Ltd.

About the neighborhood

Cox's Bazar

A stay at Best Western Heritage places you in the heart of Cox's Bazar, within a 5-minute drive of Cox's Bazar Lighthouse and Laboni Beach. .This hotel is 1 mi (1.6 km) from Kolatoli Beach and 1.6 mi (2.6 km) from Burmese Market.

What's nearby

  • Cox's Bazar Cultural Center - 2 min drive - 1.7 miles
  • Burmese Market - 2 min drive - 1.2 miles
  • Laboni Beach - 3 min drive - 1.9 miles
  • Sugandha Beach - 3 min drive - 1.4 miles
  • Cox's Bazar Beach - 3 min drive - 2.1 miles

Getting around

  • Cox's Bazar (CXB) - 19 min drive

Restaurants

  • ‪Mezbaan Restaurant - ‬8 min walk
  • ‪Pizza Hut - ‬18 min walk
  • ‪Poushee Hotel and Restaurant - ‬3 min drive
  • ‪Sunset Bar, Sayeman Beach Resort - ‬6 min walk
  • ‪Ruposh - ‬14 min walk

About this property

Best Western Heritage

Best Western Heritage offers 231 air-conditioned accommodations with minibars and safes. Rooms open to balconies or patios. Accommodations offer separate sitting areas. Beds feature pillowtop mattresses. 32-inch LCD televisions come with digital channels. Bathrooms include bathtubs or showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with slippers, complimentary toiletries, and hair dryers.

This Cox's Bazar hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 231 air-conditioned rooms featuring refrigerators and minibars. Your room comes with a pillowtop bed. Rooms have private balconies or patios. 32-inch LCD televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have jetted bathtubs and rainfall showerheads.
Take advantage of recreation opportunities including an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and tour/ticket assistance.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. A complimentary buffet breakfast is served daily from 7:00 AM to 10:30 AM.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and meeting rooms. A bus station shuttle is provided at no charge (available 24 hours), and free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.
Best Western Heritage has a restaurant on site.
A complimentary grocery shopping service is offered and guests can order late night fare from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle at scheduled times
  • Free bus station shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Books
  • Concerts/live shows
  • Games
  • Gym
  • Outdoor pool
  • Shopping
  • Table tennis

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Newspapers in lobby
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 on-site accessible parking spaces
  • Accessible bus station shuttle
  • Accessible train station shuttle
  • Elevator
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 12 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Jetted bathtub or rainfall showerhead
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Guests must transfer to the property via Airport shuttle and must arrange the transfers by contacting the property before travel, using the contact information on the booking confirmation
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 25 per vehicle (roundtrip)
  • Rollaway bed fee: USD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Heritage Hotel Cox's Bazar
Heritage Cox's Bazar
Heritage Hotel
Best Western Heritage Hotel
Best Western Heritage Cox's Bazar
Best Western Heritage Hotel Cox's Bazar

Best Western Heritage Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 34 out of 61 reviews
Rating 8 - Good. 8 out of 61 reviews
Rating 6 - Okay. 9 out of 61 reviews
Rating 4 - Poor. 6 out of 61 reviews
Rating 2 - Terrible. 4 out of 61 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

SAYED MOHAMMED NAHIDUL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the hotel location and conditions very good. Fare was very reasonable. Staffs are very friendly. Specifically Miss Sajeda was very cooperative in the front desk. Wish to stay next time Insha Allah
Stayed 1 night in May 2026
Verified review

10/10 Excellent

sheikh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice Good location Breakfast very very busy Crowed with local tourists
Nice reception
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Rasidul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's excilint. They have many vertices of food
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service, breakfast and room size, comfortable beds, and well trained staff
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very good experience at the hotel. The staff were delightful and quick to help. My room was well equipped for a business visit with good working space and wifi, as well as being comfortable, quiet and had a great view towards the beach and sea. I used the gym, ate breakfast and had coffee from the coffee bar - all very acceptable. It has my recommendation
View from my balcony
Sun setting
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

abdul

Liked: Staff & service
Amenities
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Md Kawser

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel to stay in coxbazar
Stayed 2 nights in May 2024
Verified review

6/10 Okay

Ashfaqul

Liked: Staff & service
Disliked: Cleanliness
The staff was great and the location isn’t bad, if you’re looking for something budget friendly and close to the beach, this is one of the options for you. The hotel itself is pretty old so room cleanliness was lacking, we had bugs all over our room, stains in the bathtub and the floors. The hotel food is pretty bad, I’d recommend eating out as it’s much cheaper and the food is better quality. Overall this place is a 2.5/5 in my opinion.
Stayed 3 nights in Apr 2026
Verified review

2/10 Terrible

Md

Liked: Cleanliness, property conditions & facilities
Too much service charge whenever you will order any food.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

SYED

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was reasonably priced, clean and staff were courteous and professional
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Ankan Ghosh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well-maintained place to stay, everyone was friendly and helpful.
Stayed 1 night in Jul 2024
Verified review

8/10 Good

suvro

Liked: Cleanliness, amenities, property conditions & facilities
Good environment & good service
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Oliur

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and good customer service
Stayed 2 nights in Feb 2024
Verified review

10/10 Excellent

Motaher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Exceptionally polite staff. Highly recommend this hotel. An excellent value for money. We got more than our money's worth.
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Mohammad Arif

Liked: Cleanliness, staff & service
Overall service and facilities are excellent, but restroom is quite old .
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

sumon

Liked: Cleanliness, staff & service, amenities
Everything is excellent. But spa is not available there.Thank you.
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable, quiet, cool.
Stayed 2 nights in Apr 2024
Verified review

6/10 Okay

Rayat

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Toilet was dirty, no hand wash given until asking, fridge was closed, ants in the balcony, bed had stains. Food was good Staffs were helpful
Stayed 3 nights in Aug 2025
Verified review

6/10 Okay

Eftekharul Alam

Liked: Staff & service
Should work on the lobby ambience and guestroom washrooms
Stayed 1 night in Jul 2024
Verified review

8/10 Good

Symon

Liked: Cleanliness, amenities, property conditions & facilities
Overall not bad
Stayed 4 nights in Jun 2025
Verified review

4/10 Poor

Andrew

Disliked: Staff & service
Bfast could be better. Checkout is slow.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Iffat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed for 2 nights at Best Western Heritage, and I had a wonderful experience. I truly loved the atmosphere in the lobby; it was very neat, clean, calm, and quiet. My hotel room was excellent—very spacious and comfortable. I especially enjoyed the beautiful beach view from my balcony. All of the staff members were very polite, friendly, professional, and helpful, especially the front office staff, Sajeda and Fardin. I would also like to specially mention Najrul Bhai, who was extremely helpful and kind. He arranged transportation for us to visit Inani Beach, and we truly enjoyed the trip a lot. Without his support and assistance, our experience would not have been as enjoyable. Thank you so much, Najrul Bhai, for your wonderful behavior and outstanding service. I truly appreciate all the efforts made by the hotel staff to make my stay comfortable and memorable. I would love to visit again in the future, and I would highly recommend Best Western Heritage to everyone who is looking for excellent hospitality and outstanding service. Thank you once again for providing me with such a pleasant experience and beautiful memories. I sincerely appreciate it.
Stayed 2 nights in May 2026
Verified review

2/10 Terrible

Shawan

Disliked: Staff & service
The worse hotel. Every day the shut down the elevator and on it for few hours. Also every day they shut down the electricity for 2-3 hours. I will never stay in that hotel
Stayed 4 nights in Aug 2024
Verified review

4/10 Poor

Dipto

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was dirty. The flash in the washroom didn’t work. The bathtub was stained. The lighting was so poor that it looked like a scene from horror movie.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Jonathan D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice hotel that's a bit away from the beach

I liked the hotel. It worked nicely for our group. Room was comfortable, staff was friendly. The location is good. Not on the beach, but not a terribly long walk to get to the beach. Breakfast is not really geared around Western tastes, but they don't seem to have so many international guests, at this point. I had some very tasty cheesy omelettes. The only thing that wasn't real good was the temperature of "hot" water in the shower. On our floor, it was barely warm.
Stayed 4 nights in Nov 2023