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Best Western Crossroads Of The Bluffs

Property class: 2.5

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Photo gallery for Best Western Crossroads Of The Bluffs

An indoor swimming pool with clear water, surrounded by tiled flooring and large windows.
A modern living room with a grey sofa, patterned armchairs, a fireplace, and a flat-screen TV.
A hotel room with a large bathtub, a bed with white and brown bedding, a bedside table with a lamp, a TV, and a window with curtains.
A hotel lobby with a sofa, armchairs, a coffee table, a vending machine, and a reception desk.
A buffet setup with waffle makers, syrup dispensers, and various food items.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
The current price is $77
$69 nightly
$77 total
Total with taxes and fees
Oct 18 - Oct 19

Explore the area

View in a map
2216 27th Ave, Council Bluffs, IA, 51501
  • Place, Horseshoe Council Bluffs
    ‪16 min walk‬
  • Place, Mid-America Center
    ‪19 min walk‬
  • Place, Joe's Karting
    ‪3 min drive‬
  • Airport, Omaha, NE (OMA-Eppley Field)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

A hotel room with a large bed, two bedside lamps, a TV, a leather chair, and a wooden floor.

Standard Room, 1 King Bed, Accessible, Bathtub

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a large bed, two bedside lamps, a TV, a leather chair, and a wooden floor.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.0 out of 10
Good
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

A kitchen with a black refrigerator, a microwave oven, and a wooden cabinet with a drawer.

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a TV, a minibar, and a lamp.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.0 out of 10
Good
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Council Bluffs

When you stay at Best Western Crossroads Of The Bluffs in Council Bluffs, you'll be near the airport, within a 10-minute drive of Henry Doorly Zoo and Aquarium and CHI Health Center Omaha. .This hotel is 5 mi (8.1 km) from Creighton University and 5.7 mi (9.1 km) from Charles Schwab Field Omaha.

What's nearby

  • Horseshoe Council Bluffs - 16 min walk - 0.9 miles
  • Mid-America Center - 19 min walk - 1.0 mile
  • Joe's Karting - 3 min drive - 1.6 miles
  • Henry Doorly Zoo and Aquarium - 5 min drive - 4.4 miles
  • Creighton University - 7 min drive - 7.9 miles

Getting around

  • Omaha Station - 7 min drive
  • Eppley Field Airport (OMA) - 13 min drive

Restaurants

  • ‪Hy-Vee Market Grille - ‬6 min drive
  • ‪Sapp Bros. Travel Center (Sinclair) - ‬4 min walk
  • ‪Casey's - ‬4 min drive
  • ‪Pilot Travel Centers - ‬3 min walk
  • ‪Casey's - ‬4 min drive

About this property

Best Western Crossroads Of The Bluffs

Best Western Crossroads Of The Bluffs offers 107 air-conditioned accommodations with coffee/tea makers and hair dryers. 37-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 107 air-conditioned rooms featuring refrigerators and microwaves. 37-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a banquet hall.
A complimentary on-the-go breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include complimentary wired internet access, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.
A complimentary on-the-go breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 on-site accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Handrails in stairways
  • No elevator
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per accommodation, per day, plus a deposit of USD 150 per stay
Service animals are welcome, and are exempt from fees
2 total (up to 80 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

  • Pet deposit: USD 150 per stay
  • Pet fee: USD 20 per accommodation, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property

Property is also known as

BEST WESTERN Crossroads Bluffs
BEST WESTERN Crossroads Hotel Bluffs
Best Western Crossroads Bluffs Hotel Council Bluffs
Best Western Crossroads Bluffs Hotel
Best Western Crossroads Bluffs Council Bluffs
Best Crossroads Of The Bluffs
Best Western Crossroads Of The Bluffs Hotel
Best Western Crossroads Of The Bluffs Council Bluffs
Best Western Crossroads Of The Bluffs Hotel Council Bluffs

Best Western Crossroads Of The Bluffs Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 364 out of 1001 reviews
Rating 8 - Good. 298 out of 1001 reviews
Rating 6 - Okay. 155 out of 1001 reviews
Rating 4 - Poor. 95 out of 1001 reviews
Rating 2 - Terrible. 89 out of 1001 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stay here a few time always a great staff and accommodation
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had business in Omaha and even though the motel was in Council Bluffs it was a short 20 minute trip to Omaha and to the airport. For the price it was a great value. Safe area, clean rooms, good parking, friendly staff and nice breakfast lounge.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very well maintained for an older property. Pool area was quite nice!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room with comfortable beds. Breakfast was very good. Would highly recommend this place.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities
Rooms were clean, staff was helpful, breakfast was average, sitting area of pool was extremely hot and humid.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly, quick and easy check in, very good breakfast and was accommodating to pets, also easy to find and easy access.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a good place to stay for the value. We arrived, close to midnight, and found a room that allowed pets. The front desk man was very friendly and helpful.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was very good. The staff was helpful and friendly. The room was spacious and beds comfortable.
Stayed 1 night in May 2026
Verified review

8/10 Good

Clean room, good queen beds, value for price
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds are fabulous breakfast is good
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was very big!
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older hotel. Good value for the money.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast offerings were amazing to say the least,staff was amazing the whole daning room area was superb
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was nice, clean. Parking was easy to get to our room. Hotel Manager was friendly a d helped solve problems quickly
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Our room was very clean. Beds were comfortable. It’s an older facility. Breakfast was very good and presented very well. Very kind staff
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here for many years on our travels. It is getting to the point where it is going to need to be updated.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms/friendly staff
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool area is amazing and so is the pool! Beds are comfortable would definitely recommend
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Although clearly an older building, nice job of remodeling. Room was very clean and comfortable. Food for breakfast was just so-so, but dining space was nice.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay.
Stayed 1 night in Jul 2025
Verified review

4/10 Poor

Liked: Staff & service
Its ok for a quick stop as an overnight stay
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room and hotel were above average. Breakfast was typical hotel fare, nothing to bragabour
Stayed 1 night in Apr 2026